Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#11277444November 1, 2019
ENGINE, POWER TRAIN
FAULTY OIL COOLING HOUSING, OIL IS LEAKING FROM THERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271303October 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
VEHICLE SHUTS DOWN COMPLETELY. THE INTERIOR STILL HAS POWER BUT THE POWER STEERING AND ENGINE STOPS. IT RESTARTS BUT ACT LIKE IT IS NOT GETTING ANY FUEL. IT RUNS FINE AFTER IT IS CRANKED UNTIL THE NEXT TIME IT HAPPENS. IT IS VERY DANGEROUS AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271324October 27, 2019
ENGINE
AT APPROXIMATELY 12K MILES I NOTICED THAT WHEN THE VEHICLE WAS STARTED AND MOVED FROM THE STREET TO THE DRIVEWAY AND TURNED OFF BEFORE IT COULD REACH NORMAL OPERATING TEMPERATURE, UPON RESTART, THERE WOULD BE A PUFF OF BLUE SMOKE FROM THE EXHAUST. THE DEALERSHIP INVESTIGATED AND SAID THAT THEY COULD NOT DUPLICATE THE ISSUE. AT 20,500 MILES THE VEHICLE WAS RUNNING POORLY AND THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP SAID A FUEL INJECTOR HAD GONE BAD AND THEY ALSO FOUND 3 BAD ENGINE ROCKER ARMS. THE ROCKER ARMS WERE REPLACED UNDER WARRANTY. INCIDENTALLY, THE ISSUE WITH THE BLUE SMOKE FROM THE EXHAUST DISAPPEARED. AT 28,000 MILES THE ENGINE WAS BEGINNING TO DEVELOP AN AUDIBLE TICKING NOISE. THE DEALERSHIP INVESTIGATED AND THIS TIME REPLACED 4 BAD ROCKER ARMS. AT LEAST 1 OF THE ROCKER ARMS WAS THE SAME ONE (#1 INTAKE) THAT HAD BEEN REPLACED DURING THE PRIOR SERVICING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265726October 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED THE CHRYSLER HOTLINE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO RIVERSIDE CHRYSLER JEEP DODGE RAM (1601 US-70, NEW BERN, NC 28560, (252) 633-4411) WHERE THE VEHICLE WAS REPAIRED. AFTER THE RECALL REMEDY WAS PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT A DEFECTIVE PLUG CAUSED THE INDICATOR TO ILLUMINATE. WHEN THE CONTACT RETURNED HOME, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE CONTACT CALLED THE DEALER BACK TO SCHEDULE A REPAIR APPOINTMENT. THE CONTACT REQUESTED A LOANER VEHICLE, BUT THE DEALER DENIED HIS REQUEST. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD ESCALATE THE MATTER AND ASSIST WITH PROVIDING A LOANER VEHICLE. THE CONTACT LATER STATED THAT A LOANER VEHICLE COULD NOT BE PROVIDED DUE TO THE VEHICLE'S MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257824September 24, 2019
STEERING, SUSPENSION
HAVE BEEN EXPERIENCING DEATH WOBBLE WHILE DRIVING SINCE BUYING MY 2015 JEEP WRANGLER. BROUGHT IT TO JEEP AND THEY SAID THEY NEVER HEARD OF DEATH WOBBLE, BUT WOULD CHECK IT OUT. OF COURSE, THEY FOUND NOTHING WRONG. BROUGHT IT TO A LOCAL GARAGE THAT ENDED UP REPLACING THE STEERING DAMPER. NOW I SEE THERE IS A RECALL FOR 2018 AND 19 MODELS. CAN I GET A REFUND FROM JEEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245683August 22, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILLY CRAFT CHRYSLER DODGE JEEP RAM (2639 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 845-3456) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245396August 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DULLES CHRYSLER DODGE JEEP RAM (109 CATOCTIN CIR SE, LEESBURG, VA 20175, (703) 777-5055) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245029August 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHERN CHRYSLER JEEP (1414 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-4600) AND WAS INFORMED THAT THE PARTS AND APPOINTMENTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245087August 19, 2019
AIR BAGS
ON AUG 16, 2019, I RECEIVED A LETTER FROM THE VIRGINIA DEPARTMENT OF MOTOR VEHICLES INFORMING ME THAT MY 2015 JEEP WRANGLER HAS A FCA US LLC ('FCA US') SAFETY ISSUE RELATED TO MY AIRBAGS. THESE AIRBAGS ARE DEFECTIVE AND HAVE KILLED AND INJURED HUNDREDS OF PEOPLE. THE LETTER STATES THAT IF MY CHRYSLER/DODGE/JEEP DEALERSHIP, LEESBURG, VA, IS UNABLE TO REMEDY THE DEFECT FOR FREE WITHIN A REASONABLE TIME FRAME, THEN I SHOULD SUBMIT A COMPLAINT TO THE NHTSA ADMINISTRATOR, 1200 NEW JERSEY AVE, SE, WDC 20590. THE DEALERSHIP INFORMED ME THAT THEY ONLY PERFORM 6 REPAIRS FOR THIS RECALL PER MONTH. I AM NUMBER 116 IN A WAIT LIST. THEREFORE, I WILL HAVE A DEFECTIVE AIR BAG IN MY JEEP WRANGLER FOR OVER 19 MONTHS WITHOUT A FREE AND TIMELY REPAIR. KNOWING THAT THIS IS A DEFECTIVE AIRBAG THAT CAN RISK THE HEALTH AND LIVES OF MY FAMILY, THIS IS NOT ACCEPTABLE. I AM SUBMITTING THIS COMPLAINT FOR ACTION TO NHTSA TO ASSIST IN HAVING THIS DEALERSHIP PROVIDE MORE TIMELY REPAIRS FOR KNOWN DEFECTS THAT KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243991August 14, 2019
UNKNOWN OR OTHER
VEHICLE CAUGHT FIRE AND BURNED TO A TOTAL LOSS, CLAIM WITH JEEP WAS CLOSED WITHOUT RESOLVE, REQUESTED INFORMATION FROM THE INVESTIGATION AND RECEIVED NOTHING , AFTER SEVERAL CALLS AND NOTES BEING PUT ON THE ACCOUNT NOTHING WAS RESOLVED AND MY CASE WAS CLOSED AGAINST MY WILL AND NOW THEY WONT DO ANYTHING. VEHICLE CAUGHT FIRE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH AND UPON PULLING OVER FOUND A FIRE IN THE FRONT PASSENGER FENDER AREA, ATTEMPTED TO EXTINGUISH FIRE WITHOUT SUCCESS AND JEEP BURNED TO THE GROUND
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11243432August 12, 2019
STEERING, SUSPENSION, WHEELS
I HAVE A 2015 JEEP RUBICON PURCHASED NEW FROM DEALER WITH OEM PARTS INCLUDING FACTORY TIRES. IT WAS ALWAYS A HARDER DRIVE BUT AFTER HITTING 14000 MILES THE TIRES STARTED THUMPING AROUND 40 MILES AN HOUR AND CONTINUED TO GET WORSE, ALONG WITH WOBBLING, SHAKING AND SLIPPING OVER BUMPS. I WAS TOLD THE TIRES NEEDED TO BE ROTATED EVERY 5000 MILES. I HAD THEM ROTATED BUT IT DID NOT RESOLVE THE PROBLEM. I TOOK IT IN AGAIN AS WELL AS TO A LOCAL MECHANIC. THE MECHANIC SAID IT WAS THE TIRES BUT THERE WAS ALSO SOME ISSUES WITH THE BEARINGS. ALL THIS AT 14000 MILES. THIS IS UNACCEPTABLE FOR A VEHICLE LESS THAN A YEAR OLD AND A PRICE TAG OF 42,000 DOLLARS. EVEN THOUGH THE TIRES HAD A LIFETIME WARRANTY THE UNEVEN TREAD AND WEAR WAS NOT COVERED. I ENDED UP HAVING A TO BUY A NEW TIRE AND TAKE THE SPARE SO THAT THE FRONT TIRES WITH THE MOST UNEVEN TREAD WERE REPLACED, AT MY EXPENSE. AFTER I WAS TOLD IF I KEEP THE TIRES ROTATED EVERYTIME I GET AN OIL CHANGE I WOULD BE FINE. THIS WAS NOT THE CASE. EVERY TIME I WENT OVER A BUMPY AREA ON THE FREEWAY I WOULD LOSE TRACTION AND WOBBLE. THE ISSUE HAS BEEN CONSTANT AND THE SHAKING AND WOBBLING HAS GOTTEN SO BAD I CANT DRIVE MY JEEP WITHOUT IT TURNING MILK INTO CREAM. I TOOK IT IN FOR MAINTENANCE AT THE JEEP DEALERSHIP, HAD THE TIRES ROTATED AND IT WAS WORSE THAN BEFORE. I TOOK IT BACK, EXPLAINED IN DETAIL AND WAS TOLD LOTS OF CUSTOMERS HAVE EXPRESSED THE SAME ISSUE BUT THAT THE JEEP RUBICON IS NOT MEANT FOR FREEWAY DRIVING THE TIRES ARE FOR MUD, THAT I SHOULD GET NEW TIRES AND JUST DEAL WITH IT, OR SELL IT. IS THAT AN ACCEPTABLE WAY TO STAND BEHIND A PRODUCT? OR AN ACCEPTABLE WAY TO TREAT YOUR CUSTOMER? THE VEHICLE HAS A DEFECT. TIRES THAT COME WITH A 50,000 MILE WARRANTY SHOULD LAST LONGER THAN 14000. SHAKING, WOBBLING, AND VIBRATING AND UNEVEN TIRE TREAD IN A VEHICLE IS NOT NORMAL. THE VEHICLE IS A LEMON AND A BUYBACK SHOULD BE IN EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242673August 8, 2019
AIR BAGS
TAMARA INFLATORS, I'VE TRIED TO SCHEDULE AN APPOINTMENT WITH CHRYSLER TO GET MY AIRBAG REPLACED. I WAS INFORMED BY A WOMAN NAMED WENDY THAT I WOULD BE WAITLISTED FOR THE AIRBAG. I WAS PREGNANT AT THE TIME, SO I FREQUENTLY CALLED AS I WAS GOING TO BE PUTTING A NEW BORN IN MY VEHICLE. WENDY THEN TOLD ME THAT THE REPLACEMENT FOR THE RECALL HAS BEEN RECALLED. I HAVE NOT BEEN FORMALLY INFORMED OF THE RECALL OF THE RECALL. I DO NOT FEEL SAFE DRIVING MY CAR WITH A NEWBORN OR IN GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241452August 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STABILITY CONTROL GOES OUT AT 70+ MPH OVER ANY DEVIATION IN THE ROAD SURFACE AND NOT JUST A MAJOR BUMP. I LOSE CONTROL OF THE JEEP COMPLETELY AND HAVE TO TAKE MY FOOT OF THE GAS AND THEN IT WILL RIGHT ITSELF. THIS IS A THREAT TO LIFE AND SAFETY AND FOR A FOUR YEAR VEHICLE SHOULD NOT BE HAPPENING. ALSO, ALL THE ELECTRICAL COMPONENTS WENT OUT AND THE FUEL GAUGE GOES DOWN AND UP RANDOMLY, THE STABILITY CONTROL LIGHTS COME ON AND OFF WHICH TERRIFY ME AND I AM SHAKEN TO THE CORE AS I DON'T WANT TO LOSE CONTROL OF THE VEHICLE AS I HAVE FOR THE PAST WEEKS AT 3 OR 4 TIMES A WEEK ON AVERAGE! THE SPEEDOMETER GOES DOWN TO 5 MPH THEN BACK UP TO 66MPH THEN BACK DOWN AND MY HEADLIGHT LAMPS FLICKERED ON AND OFF ALL AT THE SAME TIME. ALL FUSES ARE INTACT AND SECURE. THEN THE JEEP WOULD START AND I CHECKED THE FUSES AND MADE SURE THEY WERE SECURE AND IT STARTED AGAIN. I NEED HELP AND AM FEARFUL FOR MY LIFE USING THIS JEEP AND HAVE ONLY HAD IT A YEAR. THIS SHOULD NOT BE HAPPENING TO A 4 YO VEHICLE. PLEASE ASSIST ME. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240477July 29, 2019
UNKNOWN OR OTHER
TAKATA RECALL. HELLO MY JEEP IS AFFECTED BY THE VO1 AIRBAG INFLATOR RECALL. I HAVE RESEARCHED THIS AND THE AIR BAGS IN MY JEEP CAN SERIOUSLY HARM OR KILL ME OR SOMEONE ELSE. I ATTEMPTED TO TAKE MY JEEP IN TO HAVE THE RECALL PERFORMED BUT I AM TOLD CHRYSLER HAS PLACED A PARTS FREEZE ON ALL AIR BAGS FOR MY JEEP. I ASKED WHEN THIS WILL BE RESOLVED AND HAVE BEEN TOLD SEVERAL TIMES BY LOCAL DEALERSHIPS AND CHRSYLER THAT IT WILL BE ABOUT 4 MONTHS. THEY SAID THEY HAVE NO OTHER ANSWERS. HOW CAN I NOT DRIVE MY VEHICLE FOR 4 MONTHS. THAT IS ABSOLUTELY NOT ACCEPTABLE. HOW CAN THERE BE A PARTS FREEZE FOR VEHICLES THAT ARE UNSAFE AND POTENTIALLY DEADLY. NOT BEING ABLE TO DRIVE YOUR VEHICLE TO AND FROM WORK IS ALSO A ECONOMICAL BURDEN. I NEED THIS RECALL PERFORMED AS SOON AS POSSIBLE. WHAT IS BEING DONE ABOUT THIS. THIS COULD EASILY LEAD TO LAW SUITS. IT IS NOT REALISTIC TO JUST TELL PEOPLE TO NOT DRIVE THEIR VEHICLES. CAN THE NHTSA PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU IN ADVANCE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234551July 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232689July 17, 2019
STRUCTURE:BODY
HOOD VIOLENTLY FLUTTERS AT HIGHWAY SPEEDS. HAD TO PULL OVER. HAD TO PURCHASE AFTER MARKET STURDY HOOD LATCHES TO REPLACE THE FACTORY ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231463July 12, 2019
ELECTRICAL SYSTEM
TIPM FAILURE WHILE DRIVING ON FREEWAY. HAS HAPPENED 3 TIMES OUT OF THE BLUE THE VEHICLE LOSES POWER, THE PANEL LIGHTS FLASH, AND THE BRAKES LOCKUP. IF NOT FOR THE ANTI LOCKUP SYSTEM ON THE BREAKS I WOULD HAVE BEEN HIT. VEHICLE PANEL WARNING LIGHTS STAYED ON AFTER INCIDENT, WHEN GET IN VEHICLE THE NEXT DAY EVERYTHING WORKS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230737July 10, 2019
UNKNOWN OR OTHER
MY JEEP STOPS RESPONDING AND SHUTS OFF WHILE DRIVING FOR NO REASON. WHEN IT HAPPENS AT SLOWER SPEEDS, I HAVE TO PUT IT IN PARK, TURN THE KEY TO OFF, AND THEN START IT BACK UP AGAIN. THIS HAPPENS WHILE I AM IN THE MIDDLE OF THE ROAD. IF I AM TRAVELING AT A FASTER SPEED, THE ENGINE WILL KICK BACK ON ON ITS OWN. IT HAS BEEN HAPPING FOR ABOUT A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230381July 9, 2019
SEAT BELTS
PASSENGER SIDE SEATBELT WILL NOT RETRACT. REQUIRES A NEW RETRACTOR MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230517July 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 CA-2, SANTA MONICA, CA 90404, (310) 829-3200) AND NISSANI BROS. CHRYSLER DODGE JEEP RAM (5750 MESMER AVE B, CULVER CITY, CA 90230, (310) 439-8107) WERE NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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