Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11030225September 27, 2017
ENGINE
I HAVE 2013 JEEP WRANGLER UNLIMITED SPORT. I'M HAVING AN ISSUE THE THE VEHICLE SHUTTING OFF WHILE IN OPERATION. THERE ARE NO WARNING LIGHT OR ANY INDICATIONS. THIS HAS HAPPENED 3 TIMES TO ME SO FAR. FIRST TIME WAS IN LATE AUGUST, MY GIRLFRIEND AND I WERE HEADING HOME FROM WORK. 2ND TIME WAS ON 9/16/17, AND MOST CURRENT WAS YESTERDAY 9/26/17. IT HAPPENS AT ANY SPEED, ONCE IT SHUTS OFF, IT WON'T START BACK UP RIGHT AWAY, USUALLY YOU HAVE TO LET IT SIT FOR 10-15 MINUTES. IF YOU TRY TO START IT BEFORE IT WILL SOUND LIKE IT IS TRYING TO TURN OVER BUT WILL NOT. THE 1ST TIME IT HAPPENED I TOOK IT TO MY MECHANIC, HE HOOKED IT UP TO THE COMPUTER AND IT CAME BACK WITH NO OPEN CODES. AT THE POINT I'M NOT SURE WHAT TO DO. DEALERSHIP WILL NOT RETURN CALL. HATE TO JUST REPLACE ITEMS IF IT IS NOT GOING TO FIX THE PROBLEM. ALL 3 TIMES THIS HAD HAPPENED ON LOCAL ROAD WAYS, ON SUNNY CLEAR DAYS, AND THE VEHICLE WAS IN MOTION ALL THREE TIMES. I DO FEEL LUCKY SO FAR OUR KIDS HAVE NOT BEEN IN THE JEEP NOR HAVE WE BEEN ON AN INTERSTATE TRAVELING 70 MPH. HAVING YOUR VEHICLE JUST SHUT OFF PUTS YOU IN DANGER FROM ALL THE OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024640September 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT IS CONSTANTLY ON. THIS RESULTS IN CRUISE CONTROL NOT WORKING, THIS ALSO CAUSES THE MIL (CHECK ENGINE) TO STAY ILLUMINATED. THIS WAS INITIALLY A PROBLEM WHEN I BOUGHT THE VEHICLE NEW. I HAVE IGNORED THIS ISSUE, BUT AFTER RELOCATING TO A NEW STATE, CALIFORNIA REQUIRES THE CHECK ENGINE LIGHT TO BE OFF IN ORDER TO PASS A SMOG INSPECTION. I'VE REPLACED THE CLOCK SPRING. NO CHANGE. I BELIEVE MY JEEP IS AFFECTED BY THE SAME ISSUE THAT RESULTED IN NHTSA RECALL NO. 14V-636. I WOULD NOT SAY THAT NHTSA 16V-290 SHOULD APPLY TO THIS VEHICLE, ONLY BECAUSE THE AIRBAG WARNING LIGHT IS NOT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023755September 16, 2017
WHEELS
STUDS KEEP BRAKEN ON REAR WHEELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019828August 26, 2017
VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AND FACTORY INSTALLED FLOOR MAT LODGED SO THE ACCELERATOR WAS DEPRESSED. PUT VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO SIX UNTIL I RELIZED WHAT HAPPENED AND UNLODGED RUBBER MAT FROM ACCELERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015650August 16, 2017
UNKNOWN OR OTHER
HAVING PROBLEMS WITH MY HEATER CORE AND RADIATOR BECOMING CLOGGED I HAVE HAD THEM BOTH FLUSHED BY THE DEALERSHIP SEVERAL TIMES AND THEY STILL CLOG CAUSING HAZARDOUS DRIVING IN THE WINTER TIME WITH NO DEFROSTERS OR HEAT TO SAFELY DRIVE TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014683August 11, 2017
POWER TRAIN
STALLS OUT WHEN DRIVING. TRANSMISSION JUMPS OUT OF GEAR. PRESS ON GAS DOESN'T MOVE. HAPPENS OUT OF NOW WHERE. VERY SCARY DRIVING THE VEHICLE. TOOK IT TO DEALER AND THEY CAN'T "DUPLICATE" THE ISSUE. I HAVE DID MY OWN RESEARCH AND FOUND THIS IS A VERY COMMON ISSUE WITH THIS YEAR OF WRANGLER. MANY HAVE HAD THE SAME COMPLAINT AND DEALER COULDN'T DUPLICATE. MY ISSUE HERE IS THAT WHEN YOU KNOW THAT SOMETHING IS WRONG WITH YOUR CAR AND THE DEALER CAN'T DUPLICATE THE ISSUE AND SEND YOU ON YOUR WAY KNOWING THIS CAN CAUSE AN ACCIDENT. I HAVE FOUND THIS BELOW LINK WITH THE SAME ISSUE FROM OTHER OWNERS HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2013/ENGINE/ENGINE_STALLS_DIES_WHILE_DRIVING.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012922August 4, 2017
UNKNOWN OR OTHER
OIL COOLER / FILTER HOUSING LEAK - OIL COLLECTS AT BASE OF COOLER HOUSING. HAPPENED AT 25K MILES AND CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010307July 24, 2017
ENGINE
OIL PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006624July 20, 2017
AIR BAGS, UNKNOWN OR OTHER
CLOCK SPRING FAILURE. WHEN STATIONARY THE INSTRUMENT CLUSTER IS SHOWING AN AIRBAG ALERT AND ALL CONTROL BUTTONS IN THE STEERING WHEEL EXCEPT CRUSE CONTROL HAVE FAILED. WHEN THE LEFT SPOKE OF THE STEERING WHEEL IS ROTATED COUNTER CLOCKWISE TO THE 2 O'CLOCK POSITION THE AIRBAG ALERT TURNS OFF AND ALL BUTTONS WORK BUT ONLY IN THAT POSITION. NO DIFFERENCE WHEN IN MOTION EXCEPT A DING WHEN THE STEERING WHEEL IS TURNED PAST A CERTAIN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002900July 3, 2017
UNKNOWN OR OTHER
THE IGNITION KEY SECURITY SYSTEM IS SUPPOSE TO PRETECT THE VEHICULE AGAINTS THEF , MY JEEP HAD BEEN STOLEN 2 DAYS AGO AND I THEN FOUND SIMPLY ON THE WEB THAT THOSE KEY ARE INAFFECTIVE AND NOBODY SEEM TO CARE . HERE IS A LINK AIRED IN A CANADIAN TV STATIONHTTP://WWW.TVANOUVELLES.CA/2016/07/06/DES-PIRATES-INFORMATIQUES-REINVENTENT-LE-VOL-DE-VOITURES MY QUESTION IS WHY MANUFACTURER , INSURANCE COMPANY NEVER ADVISE CONSUMER TO TAKE ALTERNATIVE MESURE TOWARD THIS PRACTICE AND WAY TO AVOID TO BE A VICTIM . THANK YOU FOR YOUR HELP AND I JUST HOPE THAT POSTING THIS WILL PREVENT ANY JEEP OWNER TO GET IN MY POSITION . I FEEL ABANDON BY JEEP AND THE LACK OF INTEREST OF GENERAL PUBLIC IN THOSE CYBER-THEFF THAT WITH ALL THE NEW TECHNOLOGY WILL FIND OUR CAR A LUCRATIVE WAY TO LIVE FROM THEIR CRIME . NEW CAR ARE HACKABLE , THERE IS SO MANY CASE SHOWING THIS GROWING CONCERN BUT IT MADE ME EVEN MORE SCARED WHEN WHAT SEEM TO BE A "EASY" SCAM IS NOT EVEN CONSIDER BY JEEP TO FIXED IT THRUE A PATCH OR JUST WARN CLIENT ABOUT THE NEW RISK . P.S. MY MAIN LANGUAGE IS FRENCH SO PLEASE DONT JUDGE THIS POST JUST BY ORTOGRAPHE THIS IS SERIOUS AND NHTSA CAN CONTACT ME WHEN THEY NEED TO IF THEY NEED ANY MORE INFO .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001875June 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE PEDAL, THE BRAKES WOULD SQUEAL AND EMIT A BURNING ODOR. IN ADDITION, WHEN ATTEMPTING TO PARK, THE BRAKES WOULD EMIT A SQUEAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE GLENDALE CHRYSLER DEALER WHERE IT WAS DIAGNOSED THE VEHICLE'S CALIBER, ROUTER, AND REAR BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 31801254 AND INFORMED THE CONTACT THAT REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10995056June 14, 2017
POWER TRAIN
VEHICLE FIRST STARTED HAVING ISSUES MOVING INTO DRIVE OR REVERSE A COUPLE OF TIMES. VEHICLE THEN STARTED STALLING AT TRAFFIC LIGHTS. VEHICLE ALWAYS STARTS BACK UP, BUT SOMETIMES DOES NOT CHANGE INTO DRIVE IMMEDIATELY. RESTARTING/SHIFTING INTO MANUAL MODE WORKS. VEHICLE FINALLY STARTED LOSING POWER INTERMITTENTLY WHILE DRIVING/ACCELERATING CAUSING IT TO JERK SIGNIFICANTLY WHILE DRIVING. IT MOSTLY HAPPENS AT LOWER GEARS WHILE ACCELERATING FROM STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993513June 6, 2017
ENGINE
THE VEHICLE HAS STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE AND FEET, BUT WILL BLOW HOT AIR ON PASSENGERS SIDE. THIS LEADS TO ISSUES WITH DEFROSTING AND VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984824May 11, 2017
SERVICE BRAKES
ANTILOCK BRAKE SYSTEM: ABS SYSTEM LOCKS WHEELS AND RELEASES THEM EVERY TIME I TRY TO MAKE A TURN WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983932May 7, 2017
POWER TRAIN
JEEP KEEPS SHUTTING OFF WHILE DRIVING. RECENTLY REPLACED THE CPM AND TIPM. ISSUE STILL HAPPENING. LOCAL DEALERSHIP WILL NOT ASSIST UNLESS IT THROWS A CODE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981699May 1, 2017
SERVICE BRAKES
THERE IS A LOUD SQUEAL FROM INSIDE THE VEHICLE WHILE BRAKING, ESPECIALLY IN COLDER CONDITIONS OR WHEN BRAKING HARDER. IT HAPPENS AT SLOW OR HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981700May 1, 2017
SERVICE BRAKES
EMERGENCY BRAKE DOES NOT HOLD THE VEHICLE CAUSING ROLL BACK WHEN PARKED. THE VEHICLE ROLLED BACK IN MY DRIVEWAY RUNNING INTO A TREE AND FENCE AT SLOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10981708May 1, 2017
ENGINE
THE VEHICLE HAS STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE AND FEET BUT WILL BLOW HOT AIR ON PASSENGERS SIDE. THIS LEADS TO ISSUES WITH DEFROSTING AND VISIBILITY AS WELL AS THE DRIVER BEING SAFE AND ABLE TO FEEL THEIR FINGERS AND FEET WHILE DRIVING. I TOOK IT TO THE DEALER WHO SAYS THERE IS A STAR REPORT ON THIS ISSUE AND IT IS A WELL KNOWN ISSUE. JEEP HOWEVER SAYS I AM OUT OF WARRANTY SO THEY WILL NOT FIX IT. MY EXTENDED WARRANTY BOUGHT THROUGH THE DEALERSHIP SAYS THEY WILL NOT FIX IT. THE RADIATOR, HEATER CORE OVER FLOW TANK AND ALL OTHER RELATED COMPONENTS ARE THE RECOMMENDED REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980543April 25, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED JEEP WRANGLER IN 2013. SOON AFTERWARDS HAD MOISTURE PROBLEMS DEALERSHIP WHERE PURCHASED TOOK JEEP IN SEVERAL TIMES AND I HAVE NEVER TAKEN TOP OFF BUT I DID TAKE T TOP OFF TWICE, BUT THE AMOUNT OF MOISTURE IS OVERWHELMING THAT LESS THEN A YEAR I HAVE MOLD, MILDEW AND PUDDLES OF WATER THAT THE DEALERSHIP USED A SUBSTANCE TO COVER FLOOR ON PASSENGER SIDE. ONCE I NOTICED DEALERSHIP STOPS RETURNING CALLS AND REFUSES SERVICE. I SOON DEVELOP ELECTRICAL PROBLEMS AND DASHBOARD BLINKING OF SIGNALS I.E. SEAT BELT SIGNAL PROMPT WON'T STOP BLINKING AND MAKING DING DING NOISE. ON 20 APRIL DEALERSHIP IN OLYMPIA WASHINGTON REFUSES SERVICE TO CHECK NOW ELECTRICAL PROBLEMS. IMPOSSIBLE TO GET AN APPOINTMENT MILEAGE ON JEEP IS 8000 OR LESS MILES IN 4 YEARS DUE TO PROBLEMS OR IN SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966476March 17, 2017
ELECTRICAL SYSTEM
60411 MILES. WHEN DOORS ARE OPENED, UNLOCKED WITH KEY FOB, OR THE HOOD OR BACK HATCH IS OPENED, THE HORN WILL SOUND CONTINUOUSLY FOR 30 SECONDS. HOWEVER, HORN IS NON-OPERATIONAL WHEN DEPRESSING HORN BUTTON. VEHICLE WAS STATIONARY WHEN THIS FIRST OCCURRED. VEHICLE HAS NOT BEEN WET INSIDE SINCE I HAVE OWNED IT (1 YEAR AND 40000 MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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