Jeep Wrangler Complaints (1997)

411 consumer complaints on file.

#835593April 13, 1999
SEAT BELTS:FRONT:RETRACTOR
WHILE LEAVING WORK STILL IN PARKING LOTAND DRIVING TOWARDS AN EXIT, ANOTHE RVEHICLE PULLED OUT IN FRONT AND CONSUMER REARENDED THE VEHICLE. CONSUMER'S CHEST HIT STEERING WHEEL, BUT SHOULDER BELT DID NOT RETRACT, WHICH DID NOT PROTECT THE OCCUPANT IN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#705360April 7, 1999
STEERING, SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE INVOLVED IN ROLLOVER ACCIDENT. REAR PASSENGER SEAT CAME LOOSE, STRUCK DRIVER IN HEAD, EJECTED FROM VEHICLE. SHOULD THIS HAVE HAPPENED? *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#705243April 3, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
REPLACED RADIATOR AND STILL HAVE LEAKS COMING FROM SOMEWHERE. LETTERS SENT TO HEAD OFFICE AND DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705213April 2, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS:FRONTAL
AT 9773 MILES AIR BAG LIGHT CAME ON AND ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER SHOWED ZERO. WHEN VEHICLE HITS BUMP WHILE DRIVING, GAGUES COME BACK ONLY TO EVENTUALLY READ ZERO AGAIN. ONGOING PROBLEM SINCE JULY 1998 AND DEALER CANNOT FIX PROBLEM. BEEN TO DEALER 8 TIMES SINCE INITIAL PROBLEM, AND STILL HAVE SAME PROBLEM AS OF APRIL 1999. NEED SOME ASSISTANCE FOR THIS PROBLEM SINCE DEALER IS NO HELP AT ALL. EVERYTIME THEY FIX PROBLEM, HAPPENS A COUPLE OF MONTHS LATER AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836206March 26, 1999
FUEL SYSTEM, GASOLINE
WHILE DRIVING ON THE FREEWAY VEHICLE BEGAN TO SMOKE AND THERE WAS NO OIL IN THE ENGINE. OIL WAS LEAKING FROM THE BOTTOM OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704770March 22, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VEHICLE SPEED CONTROL
IN THE MORNING THE VEHICLE WOULD BACKFIRE ANDWHEN THE VEHICLE IS DRIVEN AFTER IT SITS FOR 20 MINUTES. NOW THE DEALER HAS REPLACED A EXHAUST MANIFOLD /CATALYTIC CONVERTER/TPS SENSOR/AIR INTAKE HOUSING,A BROKEN STUD IN THE EXHAUST MANIFOLD TO HEAD ASSEMBLY, THIS HAS BEEN GOING ON FOR THE PAST YEAR AND I GET THE SAME REPLY I CAN'T FIND THE PROBLEM OR IT'S IN THE COMPUTER. THIS WAS ALL TAKEN CARE OFF, BUT THE PROBLEM STILL EXSISTS. I'VE TALKED ATO A LAWYER AND HE COULDN'T HELP ME. MAYBE YOU CAN AS THIS DOES CAUSE A FLAME TO COME OUT OF THE INTAKE. AND NOW IT'S GETTING WORSE NOW IT'S WHEN I'M DRIVING DOWN THE ROAD A 25 - 30 MPH. WHAT CAN I DO? PLEASE HELP, SCARED TO DRIVE IT MIGHT EXPLODE THE ENGINE WHILE I'M DRIVING WITH MY SON OR GIRLFRIEND. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#704453March 15, 1999
SERVICE BRAKES, AIR:ANTILOCK
VEHICLE HAS ANTI-LOCK BRAKERS ON ALL 4-WHEELS. ON SLICK ROADS,GRASS,MUD, SNOW, FRONT WHEELS LOCK UP AND YOU DONT HAVE ANY CONTROL AS YOU CANT STEER. THE LOCK IS WORKING ON FRONT BRAKES BUT NOT THE ANTI. THIS IS VERY DANGEROUS AND I DONT DRIVE IN SNOE. I HAVE REPORTED NUMEROUS TIME TO DEALER AND CHRYSLER. THEY SAY THERE IS NOTHING WRONG BUT SERVICE MGR ALMOST WENT IN DITCH. LAST TIME I CALLED CHRYSLER THE LADY HUNG UP ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835478March 4, 1999
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAD DEVELOPED A STRESS CRACK. IT OBSTRUCTED THE DRIVER'S VIEW. HAD IT REPLACED. THE PROBLEM REAPPEARED. WHEN THE VEHICLE WAS PARKED & WAS RAINING, THE CRACKS WERE NOTICED AT THE TOP & IN THE MIDDLE ON THE PASSENGER'S/DRIVER'S SIDES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704024March 4, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I CALLED CHRYSLER THIS A.M. AND THE GIRL HUNG UP ON ME SHE SAID THAT I WOULD HAVE TO GET SOMEONE ELSE TO HELP ME. I HAVE HAD MY 1997 JEEP WRANGLER, SAHARA TO GARAGE I DONT KNOW HOW MANY TIMES SINCE IT WAS NEW. IT HAS ANTI-LOCK BRAKES ON ALL 4-WHEELS AND ON SLICK ROADS THE FRONT WHEELS LOCK UP AND YOU CANNOT STEER IT THEN. IN SNOW, GRAVEL, GRASS ETC. THIS IS A VERY DANGEROUS PROBLEM. I DONT THINK THAT THEY SHOULD HANG UP ON ME AS I OWN DODGE 1999 TRUCK AND CHEROKEE LIMITED ALL BOUGHT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704027March 4, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TOOK JEEP TO DEALER SEVERAL TIMES HAD HEADERS REPLACED SOON AFTER MAIFOLD EXHAUST FAOLURE. RADIO REPLACED ONCE, STILL DOESN'T STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544224March 2, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703568February 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE E-MAILED YOU SEVERAL TIMES AND NO ANSWER. FRONT BRAKES ON MY JEEP LOCK UP ON SLICK ROAD AND YOU HAVE NO CONTROL, ALMOST WRECKED SEVERAL TIMES. ANTI LOCK BRAKES DO NOT WORK ON FRONT. VEHICLE HAS ANTI-LOCK BRAKES ON ALL FOUR WHEELS. I CANNOT GET ANY SATISFACTION FROM COMPANY. SERVIOCE MANAGER DROVE IT AND ALMOST WRECKED. ANOTHER MECHANIC DROVE IT AND SAID THE ONLY WAY THAT YOU COULD STOP IT ON SLICK ROAD WAS 4-WHEEL. I PAID $23,900.00 FOR IT AND SHOULD BE ABLE TO DRIVE IT ON SLLICK ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835052February 19, 1999
STEERING, AIR BAGS:FRONTAL
RON FORD REPORTS THAT THE STEERING MAKES A LOUD NOISE AND VEHICLE GOES STRAIGHT AHEAD WHEN TRYING TO MAKE A TURN, VEHICLE WOULD NOT TURN. DEALER CONTACTED, AND NO ATTEMPTS MADE TO REMEDY THE PROBLEM. ACCIDENT OCCURRED WHILE VEHICLE WAS TRYING TO MAKE A TURN, HIT A BOULDER, AT 35-40 MPH, AIR BAG DID NOT DEPLOY UPON IMPACT. NO REPAIRS HAVE BEEN MADE. PROBLEMS STILL EXIST. PROVIDED FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#703320February 15, 1999
POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT PANEL: ALL INSTRUMENT PANEL GAUGES ARE DRIVEN BY A MICROPROCESSOR, SUCH THAT IT TELLS THE PANEL WHAT THE GAUGES SHOULD READ. WHEN THE INSTRUMENT PANEL CPU FAILS, ALL GAUGES; FUEL/TEMP/OIL/VOLT AND TACHOMETER, SPEEDOMETER AN D ODOMETER) FAIL SIMULTANEOUSLY. THIS IS DISCONCERTING AT BEST, HIGHLY DANGEROUS (SAY IF ONE WERE ON A FREEWAY) AT WORST. ALSO, TRANSMISSION: THE 5-SPEED TRANSMISSION USED WITH THE 4.0L HAS MAJOR PROBLEMS SHIFTING INTO SECOND WHEN COLD. JEEP'S ANSWER FOR YEARS HAS BEEN "THEY ALL DO THAT" YET THEY HAVE CONTINUED TO USE THE SAME TRANSMISSION AND HAVE NO FIXED FOR THE PROBLEM TO THIS DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703249February 13, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT WHEEL LOCK UP ON SLICK ROAD-SNOW-MUD. I HAVE HAD IT TO GARAGE SEVERAL TIMES. VERY DANGEROUS, ONE MECHANIC WAS ABOUT TO WRECK TRYING IT OUT. OTHER MECHANIC SAID THAT YOU COULD NOT STOP IT ON SLICK ROAD EXCEPT WHEN IT WAS IN 4-WHEEL. FRONT WHEELS LOCK AND YOU CAN STEER. CHRY. FINALY SENT REP. IN THIS WEEK BUT HE DROVE IT IN LEVEL DRY FIELD, HE SAID THAT NOTHING WAS WRONG WITH IT. I DONT DRIVE IT IN SNOWY WEATHER, WILL CHRYSLER REIMBURSE ME OR PAY FOR DAMAGES IF I SHOUILD WRECK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703123February 10, 1999
AIR BAGS:FRONTAL
VEHICLE SLAMMED INTO DITCH NOSE FIRST, ROLLED SEVERAL TIMES. AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#609423February 1, 1999
STRUCTURE:BODY, VISIBILITY:REAR WINDOW WIPER/WASHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:FRONT
HARD TOP SEAL IS TWISTED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607259February 1, 1999
VISIBILITY:WINDSHIELD
WINDSHIELD FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607176February 1, 1999
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL SENDING UNIT FAILED TWICE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609982February 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRANSMISSION VALVE BODY FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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