Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11061185January 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. PERFORMANCE CHRYSLER DODGE JEEP RAM CENTERVILLE IN CENTERVILLE, OHIO WAS MADE AWARE OF THE FAILURE AND REPLACED THE POWER CONTROL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060947January 6, 2018
ELECTRICAL SYSTEM, ENGINE
OUT OF THE BLUE THE JEEP WOULD NOT START ONE MORNING. THERE WERE NO WARNING SIGNS. IT HAD TO BE TOWED TO THE DEALER. TURNS OUT THE WCM (WIRELESS CONTROL MODULE) FAILED IN THE IGNITION SO THE KEYS WERE NOT RECOGNIZED BY THE MODULE. THEY REPLACED THE PART (WOULD NOT COVER UNDER OUR EXTENDED WARRANTY WE PURCHASED!!!!) AND REPROGRAMMED BOTH OUR KEYS. $385.00 LATER IT NOW STARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058052January 2, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CLIMATE CONTROL ONLY FUNCTIONED FOR THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. IMPERIAL CHRYSLER DODGE JEEP RAM (10 UXBRIDGE RD, MENDON, MA) DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE DID NOT HAVE ANY RECALLS; HOWEVER, IF THE CONTACT PAID TO HAVE THE VEHICLE REPAIRED AND A RECALL GOT ISSUED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057757December 31, 2017
ELECTRICAL SYSTEM, STEERING, WHEELS
WHEN YOU HIT A BUMP OR EVEN A ROCK ON THE HIGHWAY OR ANY ROAD, SOMETHING HAPPENS THE FRONT END IT STARTS SHAKING LIKE CRAZY ITS AS IF YOU HAD A BLOW OUT. NORMALLY AROUND 35 TO 50 MILES AN HOUR. THIS IS HAPPENING TO MANY JEEP OWNERS THEY CALL IT THE "JEEP DEATH WOBBLE." IT IS A VERY FRIGHTENING SITUATION. THE STEERING WHEEL AND THE WHOLE FRONT END SHAKES BACK AND FORTH. SLOWING DOWN DOES NOT CORRECT THE PROBLEM AS SOME PEOPLE HAVE SUGGESTED YOU HAVE TO COME TO A COMPLETE STOP. AND THEN START DRIVING AGAIN. THIS HAPPENED ON A BUSY HIGHWAY WHERE THERE IS NOT WAY OF PULLING OVER OR ON A ROAD AND IT ALSO HAPPENED ON THE CITY STREETS. THIS CAN CAUSE A SITUATION, THERE HAS BEEN NO RECALL ON THE ISSUE BUT HAVE HEARD MANY STORIES ABOUT THIS ISSUE. IT DOES NOT HAPPEN ALL THE TIME , BUT WHEN IT DOES IT IS VERY FRIGHTENING . THIS HAS HAPPENED SEVERAL TIMES BUT I HAVE DECIDED TO MAKE A COMPLAINT ABOUT IT. I HAVE NOT MADE VIDEO OF IT BECAUSE YOU NEVER KNOW WHEN IT WILL HAPPEN, BUT HAVE SEEN SEVERAL ON YOU-TUBE OF VEHICLES WITH THE SAME ISSUE. I FEEL CHRYSLER JEEP SHOULD TAKE FULL RESPONSIBILITY FOR IT. ALSO THE ELECTRIC ON THE BLINKERS SEEM TO BE GOING OUT OFTEN ALSO. REPLACING A BULB DOES NOT WORK IT IS THE WHOLE SOCKET OR WIRING SYSTEM THAT NEEDS TO BE REPLACED. I I RESEARCH THESE ISSUES MANY MANY JEEP OWNERS COMPLAIN ABOUT THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057360December 29, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
A WELL-KNOWN FAULT SINCE 2013, A SELF-DESTRUCTIVE FAULTY HEATER CORE PART #68004193A WHICH SHEDS CASTING SAND CAUSING COMPLETE SHUT DOWN OF RADIATOR & OIL COOLER & ENGINE OPERATION. IN ADDITION, CAUSES CERTIFIED JEEP MECHANICS TO MIS-DIAGNOSE RESULTING IN ADDITIONAL COSTLY TIME & EXPENSE. DAMAGE DONE TO REPLACE HEATER CORE, RADIATOR, OIL COOLER AN ADDITONAL $2,382. WHILE STILL DRIVEABLE IN BELOW-FREEZING TEMPERATURES, PASSENGERS SUBJECT TO NO HEAT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057351December 29, 2017
UNKNOWN OR OTHER
A HAZARD TO EVERY OCCUPANT, HEATING SYSTEM QUITS WORKING DUE TO FAULTY SELF-DESTRUCTING HEATER CORE THAT ALSO DISABLES OIL COOLER AND RADIATOR. ORIGINAL PART NUMBER #68004193A SHEDS ALL CASTING SAND THEN CAUSING CLOGS & TOTAL SHUT DOWNS. CLEARLY KNOWN WELL SINCE 2013 WITH NO WARNING TO ANY OWNERS (REFERENCE THEIR OWN JEEP FORUM). IN ADDITION TO FROZEN PASSENGERS AND COMPLETE SHUT-DOWN @ 'ANYTIME', THE $110 MADE-TO FAIL PART RESULTS IN $2,382 ADDED EXPENSE, AS WELL AS MULTIPLE MIS-DIAGNOSIS EXPENSE(S) BY THEIR OWN CERTIFIED MECHANICS. CRIMINAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056996December 27, 2017
STRUCTURE:BODY, SERVICE BRAKES
AT ONLY AROUND 20,000 MILES WHILE TURNING RIGHT AND BRAKING I WOULD HEAR A CRUNCH SOUND. ALSO THE CLOTH TOP ON THE JEEP WAS MANUFACTURED VERY TIGHTLY AGAINST THE SIDE ROLL BARS AND ARE WEARING OUT THE CLOTH ON THE POLES WHICH WILL EVENTUALLY END UP WITH A TORN MATERIAL. I'VE HAD TO REPLACE THE PLASTIC BACK WINDOW AT 17,0000 MILES BECAUSE OF THE LACK OF VISIBILITY. CURRENTLY THE JEEP HAS 28,000 MILES AND IS GARAGE KEPT. THE FENDER FLARES HAVE STARTED FADED ALREADY TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055174December 18, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
NO HEAT! CLOGGED HEATER CORE! GRIT AND SLIME IN DIRTY/DISCOLORED OEM COOLANT (10 YR/150K MILE RATED). NEVER TOUCHED OR ADDED TO, UNLESS UNDOCUMENTED BY DEALER. THIS IS OUR FAMILY VEHICLE THAT MY WIFE/KIDS USE DAILY, AND IT IS ABOUT 10F HERE IN VT RIGHT NOW. VERY COMMON CHRYSLER ISSUE APPARENTLY AND DEALER DOES NOTHING BUT ATTEMPT TO FLUSH MULTIPLE TIMES WHICH DOES NOT SOLVE THE PROBLEM AND IS A HUGE INCONVENIENCE! I AM STILL UNDER 5 YR/100K POWERTRAIN WARRANTY, SINCE WHEN IS COOLING SYSTEM NOT PART OF POWER TRAIN? HEAT WAS REDUCED LAST WINTER, THIS WINTER VIRTUALLY NONE. DANGEROUS TO CONSTANTLY CLEAR THE WINDSHIELD WITH NO DEFROST! THIS NEEDS TO BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048478November 26, 2017
UNKNOWN OR OTHER
MY JEEP STALLS WHEN GOING DOWN THE HIGHWAY AND THERE IS NO POWER STEERING OR BRAKES I HAVE TAKEN IT IN TO LOCAL JEEP DEALER AND CAN FIND NOTHING WRONG IT ALSO STALLS WHEN BACKING UP OR GOING FORWARD IT DOES START BACK UP BUT ON THE HIGHWAY IT DOESN'T START RIGHT AWAY IT TAKES 10 TO 15 MINUTES IT'S VERY DANGEROUS THIS IS GETTING TO BE A COMMON THING SOMEBODY IS GOING TO GET HURT OR KILLED THANK YOU FOR YOUR TIME THIS REALLY NEEDS TO BE ADDRESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047215November 18, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
IS NOT SHIFTING INTO GEAR WHILE DRIVING IT-WAS TOLD MY ANOTHER MECHANIC THAT IS READING AS A SHIFT CONTROL MODULE ISSUE UNDER DIAGNOSTIC TESTING MACHINE- SHOULD BE COVERED BY POWER TRAIN WARRANTY- VEHICLE ONLY HAS 69K MILES- CALLING CHRYSLER JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046098November 14, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE VEHICLE STALLED OUT ON ONE OCCASION SEVERAL MONTHS AGO. IT CRANKED AND CRANKED BUT WOULDN'T TURN OVER. TODAY WHEN TRYING TO LEAVE, I COULDN'T GET IT TO TURN OVER...AFTER ABOUT HALF AN HOUR AND MY BATTERY ALMOST DYING I DISCONNECTED THE NEGATIVE CONNECTION TO BATTERY AND IT FIRED UP AFTER RECONNECTING. I'M READING THERE ARE 50,000+ VEHICLES WITH A TIPM ISSUE AND BELIEVE THIS IS IMPACTING MY JEEP. IT'S A $1300 FIX THAT I THINK CHRYSLER/JEEP SHOULD OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045541November 13, 2017
ENGINE
JUST PURCHASED, HEAT NOT WORKING. HAD HEATER CORE FLUSHED, HEAT WORKED FOR ONE WEEK AND NOW BLOWS VERY HOT ON RIGHT SIDE AND LUKE WARM ON LEFT SIDE. THE SAME SYMPTOMS AS THE CASTING SAND PLUGGING THE HEATER CORE. I NOW HAVE TO TAKE BACK TO SHOP TO FLUSH HEATER CORE AGAIN. NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045293November 11, 2017
FUEL/PROPULSION SYSTEM, STEERING
MY JEEP WRANGLER HAS STALLED OUT WHILE DRIVING 2X AND THEN DOES NOT RESTART EVEN THOUGH IT IS CRANKING OVER. AFTER 15 MINUTES OF SPORADIC ATTEMPTS TO RESTART IT STARTS AND RUNS FINE. I REPLACED THE CAM POSITION SENSOR AND THE MAP SENSOR AT THE DEALER AFTER THE FIRST INSTANCE AND DROVE 4000 MILES WITHOUT A PROBLEM. IT JUST HAPPENED AGAIN TODAY. IT DOES NOT STUTTER LIKE POOR GAS DELIVERY OR COUGH IT JUST QUITS LOSING POWER STEERING AND POWER BREAKS WHILE I AM GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044875November 9, 2017
UNKNOWN OR OTHER
HEATER DOES NOT PRODUCE WARM AIR ON DRIVER SIDE OF VEHICLE THROUGH FLOOR, VENT, OR DEFROST. DRIVING SPEED DOES NOT AFFECT TEMPERATURE ON DRIVER SIDE. HEAT WILL SOMETIMES GET WARM ON DRIVER SIDE AFTER AN HOUR OF DRIVING. APPEARS TO BE RELATED TO STAR CASE S12307000008. THIS IS A WIDE SPREAD, KNOWN ISSUE, THAT IS VERY EXPENSIVE TO REPAIR. IT IS DANGEROUS AS WELL DUE TO ICE BUILD UP ON WINDSHIELD BECAUSE THERE IS NO DEFROST HEAT ON DRIVER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041082October 30, 2017
AIR BAGS
TAKATA RECALL. AIRBAGRECALL.COM TELLS ME I'M AT RISK BUT DOES NOT LIST A RECALL FOR MY VEHICLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039304October 24, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE EXHIBITS STALLING AND ENGINE SHUT OFF AT IDLE OR LOW SPEEDS BELOW 60 MPH. VEHICLE BUCKS/SLIPS/JERKS AT SPEEDS OF 60 MPH+ AS WITNESSED BY DEALER SERVICE MECHANIC. VEHICLE INTERMITTENTLY WILL NOT GO INTO GEAR OR WILL REVERSE WHILE IN DRIVE AND MUST BE TURNED OFF AND RETURNED TO PARK, BEFORE ATTEMPTING TO RESTART. CHECK ENGINE LIGHT ON. NO DEALER CODES FOUND THEREFORE, UNABLE TO PROPERLY DIAGNOSE AND REPAIR. VEHICLE IS VERY UNSAFE AND UNSTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031710October 4, 2017
ENGINE
THE VEHICLE IS CONSUMING AN EXCESSIVE AMOUNT OF OIL (MORE THAN A QUART PER 250 MILES) AND IS OVERHEATING WHEN UNDER LOAD ON LONG CLIMBS. OVERHEATING AND/OR EXCESSIVE OIL CONSUMPTION CAUSES THE VEHICLE TO GO INTO "LIMP" MODE WHICH IS A SUDDEN AND COMPLETE LOSS OF POWER WHERE THE ENGINE WILL NOT GO OVER 3000 RPM. WHEN OIL LEVEL DROPS TO ABOUT 3 QUARTS LOW, THE CHECK ENGINE LIGHT COMES ON AND THE JEEP GOES INTO LIMP MODE. THE DEALERSHIP HAS REPLACED VALVE TAPPETS, THE LEFT CAMSHAFT AND THE LEFT CYLINDER HEAD UNDER MY CHRYSLER "MAXCARE" LIFETIME WARRANTY, BUT THE PROBLEM PERSISTS. JEEP CUSTOMER CARE IS NOW TELLING ME THE REPAIR MAY NO LONGER BE COVERED BY MY LIFETIME SERVICE CONTRACT (REFERENCE JEEP CUSTOMER CARE CASE NUMBER 32175924). THE SUDDEN LOSS OF POWER WHEN AT HIGHWAY SPEEDS FROM OVERHEATING AND/OR OIL LOSS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031466October 3, 2017
AIR BAGS, STEERING, UNKNOWN OR OTHER
AIR BAG LIGHT CAME ON, NONE OF THE STEERING WHEEL CONTROLS INCLUDING THE HORN ARE WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031441October 2, 2017
UNKNOWN OR OTHER
OUR JEEP STARTED STALLING ON OCCASION ABOUT 10 MONTHS AGO WHEN SITTING IN TRAFFIC. RESTART WAS IMMEDIATE. IT PROGRESSIVELY STARTED HAPPENING MORE OFTEN. FOUR MONTHS AGO WE TOOK IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP. THEY REPLACED A WIRING HARNESS FOR THE FUEL PUMP AND A SPARK PLUG. IT DID NOT FIX THE PROBLEM. THEY REPLACED A VALVE BODY FOR THE TRANSMISSION. THAT DID NOT FIX THE PROBLEM. THEY REPLACED A ROCKER ARM AND MULTIPLE OTHER PARTS AND STILL IT HAS NOT FIXED THE PROBLEM. ON SEPTEMBER 29, 2017, IT STALLED WHILE IN MOTION AT 30 MPH ON A CITY STREET. MY DAUGHTER WAS ALONE WHILE DRIVING IT AND SAT IN THE MIDDLE OF THE ROAD FOR 15 MINUTES BEFORE IT WOULD RESTART. WE HAVE TALKED WITH A MECHANIC THAT DOES NOT WORK FOR THE DEALERSHIP AND HE DOES NOT KNOW WHAT THE PROBLEM COULD BE. NO ONE SEEMS TO KNOW WHAT IS CAUSING THE PROBLEM AND IT COULD HAVE BEEN VERY DANGEROUS IF SHE HAD BEEN DRIVING AT A FASTER RATE OF SPEED OR IF THERE HAD BEEN MORE TRAFFIC. IT WAS A SUNNY DAY AND THE ROADS WERE DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030506September 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY LEFT HAND DRIVE JEEP UNLIMITED WRANGLER HAS A CLOCK SPRING ISSUE TOO THAT CANNOT BE RESOLVED. ALL JEEPS NEED TO BE ON THE RECALL, NOT JUST THE RIGHT HAND DRIVE JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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