Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11609936August 21, 2024
ELECTRICAL SYSTEM
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609938August 21, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609443August 19, 2024
STEERING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608696August 15, 2024
ENGINE
I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606903August 6, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, STEERING
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606179August 2, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle jerked and drifted inadvertently. There were no warning lights illuminated. The contact became aware that the front brake rotors had overheated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with front brake calipers failure. The contact was informed that the front brake calipers needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the same diagnostic was provided by the mechanic. The contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605103July 29, 2024
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603007July 17, 2024
SUSPENSION, UNKNOWN OR OTHER
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600976July 10, 2024
SEATS
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600251July 8, 2024
ELECTRICAL SYSTEM, STEERING
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595372June 19, 2024
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594140June 13, 2024
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission while attempting to shift into reverse(R). The contact state that several unknown warning lights were illuminated. The vehicle was towed to the dealer where a diagnostic test was undetermined, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591738May 31, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589322May 17, 2024
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated, and the vehicle was unable to exceed 45 MPH. The contact stated that the failure occurred after the vehicle was repaired under NHTSA Campaign Number: 23V116000 (Power Train) was performed. The vehicle was taken to a local dealer however, the cause of the failure was not yet determined because the dealer could not retrieve a DTC code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and several cases were opened. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589062May 16, 2024
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, and driving over a bumpy road surface, the vehicle started wobbling. No warning lights were illuminated. The vehicle was taken to a local dealer where the failure was diagnosed with steering damper failure. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired and remained at the dealer due to parts not being available. The manufacturer was made aware of the failure; however, no assistance was provided. The contact related the failure with Customer Satisfaction Notification Program: V41 Steering Damper. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588441May 13, 2024
ELECTRICAL SYSTEM, STEERING
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588299May 12, 2024
SERVICE BRAKES
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588090May 10, 2024
POWER TRAIN
VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586477May 2, 2024
ELECTRICAL SYSTEM
The bottom electrical panel for the fuse box went out a few months ago for the wipers we have fixed the wiper motor, wiper relay, wiper switch and still nothing was told by the jeep dealership that they had 4 other jeeps have the same issue and it was this part that went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585732April 29, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Clutch - The Sansone Dealer located in Avenel, NJ has informed me that they did not have the part at the time and that I would receive a call. I never got a call so I decided to take the car back to them and now I'm being told they would need to hold onto the car for at least 48-hrs to diagnose the car. I don't understand why when they should be aware of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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