Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11194860April 9, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GETTEL CHRYSLER DODGE JEEP RAM (2323 TAMIAMI TRAIL, PUNTA GORDA, FL 33950), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 10,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194278April 6, 2019
ELECTRICAL SYSTEM
CAR DOES NOT START AT TIMES. ALL ELECTRICAL COMES ON BUT THE CAR DOES NOT START,CLICK OR TURNOVER AT ALL. HAPPENS INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193765April 4, 2019
POWER TRAIN, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO REVERSE. ADDITIONALLY, THE DRIVER'S SIDE DOOR WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MIKE PATTON CHRYSLER DODGE JEEP RAM (1408 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 882-0600) WHERE IT WAS DIAGNOSED THAT THERE WAS OXIDATION IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193256April 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192850April 1, 2019
UNKNOWN OR OTHER
NOTHING WRONG WITH MY VEHICLE, THIS IS THE ONLY WAY I SAW TO FILE A COMPLAINT. PLEASE DO SOMETHING ABOUT THE LED HEADLIGHTS BEING USED IN SO MANY VEHICLES TODAY. AS YOU CAN SEE, I DRIVE A HIGH PROFILE VEHICLE, SO IT HAS NOTHING TO DO WITH VEHICLES SITTING HIGHER THAN MINE. THE LIGHTS ARE MUCH MORE DANGEROUS TO ONCOMING TRAFFIC THAN THE "BLUE" LIGHTS THAT WERE BANNED SEVERAL YEARS AGO. THE GLARE FROM THESE LIGHTS IS EXTREMELY DANGEROUS ESPECIALLY ON SMALL, RURAL ROADS WHICH MAKE UP THE MAJORITY OF THE ROADS WHERE I LIVE AND TRAVEL. NHTSA IS REALLY DROPPING THE BALL ON SAFETY IF YOU LET THESE TYPES OF LIGHTS CONTINUE TO BE USED IN THE CONFIGURATION THEY ARE TODAY. THESE LIGHTS ARE GOING TO LEAD TO NUMEROUS ACCIDENTS, AND MANY WILL BE FATAL, IF THEY HAVEN'T ALREADY. DOES SOMETHING CATASTROPHIC HAVE TO HAPPEN BEFORE SOMETHING IS DONE TO CORRECT THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192329March 29, 2019
SERVICE BRAKES
WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190927March 22, 2019
UNKNOWN OR OTHER
BACKING OUT OF DRIVEWAY AND JEEP SHUT COMPLETELY DOWN. I RESTARTED IT, CONTINUED BACKING UP AND JEEP SHUT OFF AGAIN. PUT IT IN DRIVE AND DROVE 20 MILES. ARRIVED AT MY DESTINATION, IN PARKING GARAGE, AND JEEP SHUT COMPLETELY DOWN FOR THE THIRD TIME AND THIS TIME IN DRIVE. I HAD IT TOWED TO THE DEALERSHIP WHO ARE UNABLE TO REENACT IT AND AREN'T GETTING ANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186030March 12, 2019
STRUCTURE:BODY, POWER TRAIN, SEATS
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185898March 11, 2019
SEAT BELTS
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182545February 26, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11181716February 21, 2019
ELECTRICAL SYSTEM, ENGINE
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181400February 20, 2019
SERVICE BRAKES, POWER TRAIN, STEERING
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181446February 20, 2019
VEHICLE SPEED CONTROL
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180284February 15, 2019
ELECTRICAL SYSTEM
VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176409February 11, 2019
STRUCTURE:BODY
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173796February 3, 2019
POWER TRAIN
FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170716January 18, 2019
AIR BAGS
I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11166395January 10, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165164January 8, 2019
POWER TRAIN
ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165364January 5, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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