Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11623580November 5, 2024
SUSPENSION, STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at speeds above 55 MPH, the vehicle experienced the "Death Wobble" causing the front end of the vehicle and the steering wheel to shake and vibrate abnormally. The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in an undisclosed Customer Satisfaction Program linked to the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622154October 27, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The navigation/radio screen has delamination. At first, I thought it was just cosmetic. Starting in July of 2024, it started doing things independently, such as changing channels, the source, and switching between navigation and backup camera; on [XXX], it started turning on Bluetooth and calling 911. I can not turn it on because it continues to call 911. The vehicle only has 20,900 miles. The local dealership and Jeep are aware of the problem and have offered to repair it at a cost to me. This is a manufacture defect that needs to be fixed/recalled by Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621502October 23, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel failed to display as needed and was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621387October 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and several unknown warning lights illuminated and the vehicle shut-off independently. The vehicle was driven to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621056October 21, 2024
STEERING, POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated while driving over a significantly bumpy road surface and exceeding 50 MPH, the vehicle experienced the death wobble. The contact stated that the front end of the vehicle and the steering wheel shuddered violently. The contact released the accelerator pedal and the vehicle responded as needed at slow speeds. The vehicle was taken to the dealer, where it was diagnosed that the steering dampener had failed and needed to be replaced. The contact stated that the dealer replaced the steering dampener several times under warranty; however, the failure progressively worsened and occurred while driving over minor bumps. The vehicle was taken to a second dealer, Northland Chrysler Dodge Jeep Ram (14100 Eight Mile W, Oak Park, MI 48237); where it was diagnosed that the traction bar needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619932October 15, 2024
UNKNOWN OR OTHER
Radiator overflow bottle leaks. Warning light only comes on after empty. Refill of antifreeze was necessary every two weeks or less depending on driving conditions. Also know of this happening with another vehicle of the same make/model owned by family member.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619455October 12, 2024
UNKNOWN OR OTHER
Been trying to get the recall fixed in Kentucky. But dealer says its a Canadian vehicle and will not repair until made endless phone calls to USA and Canada and just get the run around. This has been going on since August 23. I just want a solution. Please help!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618125October 4, 2024
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Incident date: [XXX], electrical problems causing loss of steering, 65 miles per hour, EXTREME action required to keep on road. 2018 Jeep Wrangler Unlimited Sport (4 door), 3.6L engine, bought new July 2018, Everett Washington. RPM and speedometer gauges went to zero, loss of power steering, all dashboard warning lights blinking on/off, digital speedometer only showed dashes (- - -) windshield wipers came on scraping bare hot window (outside air temperature 104 degree F), radiator fan went full on, engine kept running but miss-firing/rough, managed to get off freeway and stopped, turned off ignition for 5 minutes. On restart, all errors (except Check Engine Light) disappeared and car appeared normal, no stored warning messages. This is second occurrence. Picture is similar to my errors (it is from Jeep Forum,[XXX] Location: [XXX]. What is going to happen if I am off road and it dies? Or on a Los Angeles Freeway? I might be dead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617467October 1, 2024
EXTERIOR LIGHTING
Several times I have experienced intermittent operation of the rear view camera system and rear brake light operation on my vehicle while reversing. The issue has occured about 10 times in the last year or so. The issue seems to be the same as symptoms as FCA US recall 77B, but my VIN number apparently does not fall under that recall despite being the same model, which I think is a mistake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616758September 27, 2024
ELECTRICAL SYSTEM
Within 1 year of getting our Wrangler we experienced issues with the instrument panel short circuit and also the rear camera stopped functioning. I brought it to the dealership and they said it would require hours to repair them and it wasn't covered under warrantee. I've now seen 2 recalls regarding these issues, Short Circuit: [XXX] : [XXX] While I intend to inquire about these and the latter recall is fairly new, i haven't received notice of either. Additionally, in 2022, far within my warranty, the aux battery that restarts the car for the stop/start function, failed to maintain a charge. The car shut off in the middle of an exit ramp on the highway. It was particularly concerning because the engine was stalling anytime I stepped on the brakes. I brought it in for service and Jeep charged me for the entire replacement of the aux battery since it wasn't under warranty. I'm not sure if this is a recurring issue but I wanted to bring it to your attention also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616949September 27, 2024
SEATS, ELECTRICAL SYSTEM
1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616700September 26, 2024
ELECTRICAL SYSTEM
The instrument panel cluster LED screen occasionally freezes and does not accurately reflect the gear the vehicle is in, speed, etc. Recently the screen froze and continued to display P (indicating vehicle in park) even while the vehicle was shifted to Reverse and Drive. This presents a serious safety risk as the gauge cluster indicates the vehicle is in park when it is in fact in gear. Also, as the display remains on even when the vehicle is turned off the battery may run dead leaving the driver stranded. Our local dealer was unable to get the vehicle to reproduce the issue while in their shop. They advised they were not able to identify an issue. However, we have experienced this issue on 3 separate occasions. This issue was not preceded by any warning lights or audible signals. The issue first occurred at 65,540 miles in the time we have owned it. Unfortunately, I cannot say if this was an issue with the vehicle before we purchased it in July of 2024. We have video evidence of this issue, but the clips are too large to attach here. Please advise if there is somewhere we can email them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616183September 24, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the instrument panel became inoperable and turned black. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel needed to be replaced. The vehicle was then taken to an independent mechanic, where it was repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615610September 20, 2024
UNKNOWN OR OTHER, SUSPENSION
I had the common issue with Jeep ‘18 wranglers called the “death wobble”. I read many articles saying it’s common with jeeps from the 2018 era. One day I was driving and it stopped in the middle of the road. I couldn’t accelerate or brake. I could not fully get the vehicle off a busy highway. I took it in before this to get it diagnosed and mechanics could not figure it out. After this incident I towed it to the dealership and they replaced my drive shaft because it was completely destroyed. I am now paying $2000 in repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614955September 16, 2024
ENGINE
The 3.6l v6 (mostly in the 2014-2020 wrangler) has a known issue for cylinder 4, 5 and 6 misfires, warping, metal shavings, damaged cams, ticking, overheating etc. My wrangler has had this issue multiple times and the cost to repair it is well over $4000 each time. The first time, my wrangler had 85000 miles and now it has 135,000 miles. The vehicle overheats, starts rough, idles rough, loses power, mpg tanks and its a huge safety issue (I drive my 2 year old son around a lot, as well as my dog).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614028September 11, 2024
ELECTRICAL SYSTEM
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613200September 7, 2024
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612468September 4, 2024
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612291September 3, 2024
ELECTRICAL SYSTEM, STEERING
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611758August 30, 2024
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V116000 (Power Train) the "Service Transmission" and "Clutch Overheating" warning lights intermittently illuminated while operating the vehicle. The vehicle was taken back to the dealer who performed additional services on the vehicle, but the failure persisted. The manufacturer was notified of the failure. The contact stated that the failure had not occurred prior to the recall repair. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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