Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#11432339September 9, 2021
AIR BAGS
This vehicle's airbag clockspring was previously replaced under a safety recall in Jan 2017. The airbag light came on again, Jeep was taken to dealership because of major safety concern, airbag may not deploy when airbag light illuminated. Jeep Dealership discovered the clockspring had to be replaced again. Repair was completed by Jeep Dealership on Sept 7th 2021, receipt included. The problem was also reported to Jeep Customer Service for possible reimbursement because of previous recall, but reimbursement was denied, because replacement clockspring out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431186August 31, 2021
AIR BAGS
Clockspring failed. Airbag light is on and will not deploy due to clockspring failure. This is known safety issue for Jeep. My last Jeep had to have 2 replaced. I am told there is no recall for this year of Jeep clockspring but when I look online it says that 2007-2010 vehicles and 2011-2016 right hand drive. The recall for the years 2007-2010 started as right hand drive only and ended up extending to all Jeep’s. This one should as well. Obviously they make a substandard product and someone has to die before they recall and fix it. I do not have anything to upload as my vehicle is currently at the dealership and I am told the clockspring needs to be replaced. I live in rural Kansas, the closest part is in St Louis Missouri. It will take 2 days to get arrive and THIS IS NOT UNDER RECALL BUT SHOULD BE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431191August 31, 2021
AIR BAGS
The contact owns a 2015 Jeep Wrangler. The contact stated that the airbag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 226,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430673August 26, 2021
UNKNOWN OR OTHER
Back in 2015 Jeep dealership sold me a 3rd party GPS theft tracking system. I used the website to access it out of curiosity, no problems had occurred. After the first initial month of installation, never bothered with it again. In truth of it all I had forgotten all about it until 2021 when I was running a dash am wire under the dash. The module is open and exposed to condensation. The module consisting of a small li-ion battery and a circuit board that's held on by velcro. The battery had swelled and off gassed rendering device inoperable. Who nows for how long it's been in that condition. The device is still attached with blown out battery, don't even know if GPS is still operational. I don't remember the company's website or physical address and number. But according to my purchasing forms from jeep the service is titled "MOBILE TRACE". Last time I checked if li-ion and moisture mix unsafe things can happen not to mention the inhalation of the gasses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430395August 24, 2021
VEHICLE SPEED CONTROL
Anti-Brake System and traction control lights are both on. When accelerating the vehicle will limp and not want to accelerate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427726August 4, 2021
ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2015 Jeep Wrangler. The contact stated that while driving approximately 60 mph, the vehicle started to hesitate. The contact pulled over to the far right of the roadway. The contact then turned off the vehicle and while attempting to restart the vehicle, the vehicle failed to start-up. The contact had the vehicle towed to a certified mechanic who diagnosed that the starter had failed and needed to be replaced. The contact stated that while attempting to run the starter, the vehicle made a clunking sound and it was confirmed that the engine also failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 13V234000 (Steering, Power Train) as a possible solution to the failure however, the VIN nor the model year was included. The manufacturer was made aware of the failure and confirmed that the model year was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 140,823.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427224July 30, 2021
AIR BAGS, UNKNOWN OR OTHER
First, my vehicle intermittently would not allow me to scroll through the on dash menu, then the steering wheel audio controls began to do the same. Eventually, all steering wheel controls except cruise control ceased to operate including the horn. This was all just inconvenient until the horn ceased to work. Multiple times now I’ve been on the roadway while other cars have drifted into my lane with no way of making my presence known. Finally, my airbag light began intermittently coming on. Within two days, it’s now on all the time. I understand this to mean that my driver side airbag will not deploy in the case of a collision. This is a basic safety function that is not working and is due to a known manufacturer’s design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424531July 13, 2021
ENGINE
Check engine light on, OBD codes P0016, P0390, P0394. Replaced camshaft and crankshaft sensors and problem still persists; limp mode up hills, and oil loss. Per MULTIPLE Jeep Wrangler forums, this is a very wide-spread Jeep phenomenon. Dealers do not know how to fix this. Jeep needs to own up to this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424118July 9, 2021
AIR BAGS
The driver's side airbag deployed/exploded while the car was parked and not in use. Luckily nobody was driving at the time as this could have caused serious injury or death -- imagine if a driver-side airbag went off while driving, prompting a collision with other vehicles and/or pedestrians. The car had not been driven for approximately 24 hours and had not been in any accidents or had any previous incidents. There were no warning lights previously regarding the airbag or any other issues with the car. The car has been seen by Lake Norman Jeep Chrysler (and is still there) and they did replace the passenger side airbag per a recall. They do not know the cause of the deployment. The airbag and ORC module need replacement at a cost of $2,200. The dealer said that Jeep would not cover the cost for the repairs because the driver's side airbag is not being recalled and because the car is no longer under warranty. The dealer suggested we contact Chrysler directly via their customer assistance department. Chrysler Customer Assistance Center (800-247-9753) was not interested in helping us figure this out and in fact, would not let us speak to a manager regarding this situation. They stated that the airbag costs would not be covered as the 2015 Jeep Wranger is no longer under warranty. We feel it is Jeep's responsibility to fix/pay for this defect and it should also be looked into further to see if there are many others, or if this is a standalone case. Some google searches have said some airbags have been known to explode due to heat/humidity. The temperature at the time of deployment was approximately 75 degrees. We are most disheartened by the poor response from Chrysler's Customer Assistance Center, and shocked that they would not let us speak to a manager. Unbelievable lack of concern and service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424135July 9, 2021
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The ABS light and Traction control light are displayed. Very common defect among Jeep Wranglers this can affect braking distance and speed control on various roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421668June 21, 2021
ENGINE
I have a 2015 Jeep Wrangler with the Fiat Chrysler's 3.6 liter V- 6 Pentastar engine. The Jeep has only 44,465 miles on it and now has apparent design and manufacturing defects on the engine's left side , its the Pentastar Tick. The Tick Tick Tick is very loud and the engine will shudder, its only a matter of time before the engine shuts off on the highway when I am driving causing an accident. My dealer Hollywood Chrysler Jeep estimated repairs - need left side cams and full set of rockers - oil filter housing is leaking replace - replace abs sensor - coolant flush - carbon fuel cleaning -fluids service total $6,000.07 invoice # 584685. It looks like the cylinder head, gasket, cams, lifters and rockers need to be replaced. Chrysler needs to disclose these defects. Yes my jeep is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420936June 14, 2021
UNKNOWN OR OTHER
The manual shifting lever for the manual transmission came loose in my hand while driving and rotated freely preventing me from shifting into the proper gear. This occurred while shifting from 1st to 2nd gear while negotiating a corner. The vehicle was unable to be shifted into gear and I ended up blocking the traffic in the intersection. Very dangerous loosing the ability to move forward in a controlled manner at an intersection. This particular intersection was a "round about". Doing a little research online I found many of the same complaints. It seems that a rubber bushing fails and results in a loss of shifting ability. Poor design!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419574June 3, 2021
AIR BAGS
Takata recall. The contact owns a 2015 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419181June 1, 2021
AIR BAGS
Air bag light is on intermittently. Running checks throughout my 2015 Jeep Wrangler, the issue resides in a faulty clockspring. After doing research it appears Chrysler/Jeep issued a recall for RHD Jeep Wranglers on faulty clockspring due to dust contamination. Looking over several Wrangler forums, the issue doesn't reside in just the RHD Jeep Wranglers, but also LHD Jeep Wranglers as well. The part is interchangeable for RHD and LHD Jeep Wranglers. I would assume more LHD Jeep Wranglers are manufactured as to the reason the recall wasn't pushed to LHD Jeep Wranglers to keep costs down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416495May 13, 2021
AIR BAGS, STEERING
THE HORN IS NOT WORKING AND THE AIRBAG LIGHT TURNED ON ON THE DASHBOARD WHILE IT WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415187May 4, 2021
ENGINE
APOLOGIES IF THIS COMPLAINT IS A REPEAT, BUT I KEEP GETTING A SUBMISSION ERROR NOTICE WHENEVER I TRY TO SUBMIT THIS FORM. THE JEEP 4.0 LITER SIX CYLINDER ENGINE HAS A KNOWN DEFECT WITH RESPECT TO THE ROCKER ARM BEARINGS THAT CAUSES A LOUD TICKING NOISE IN THE ENGINE AND FAILURE OF THE EXHAUST AND INTAKE CAMSHAFTS. THIS HAPPENED TO OUR 2015 JEEP IN JANUARY 2020 WHEN IT HAD ONLY 31,000 MILES BUT WAS ONE MONTH OUT OF WARRANTY. CHRYSLER DID FIX IT AT THAT TIME AS A COURTESY SUBJECT TO A $100 FEE, AND A COPY OF THE INVOICE FOR THAT REPAIR IS PROVIDED. UNFORTUNATELY, A LITTLE OVER ONE YEAR LATER, AND WITH LESS THAN 10,000 MILES HAVING BEEN DRIVEN SINCE THE INITIAL REPAIR, THE SAME PROBLEM HAS REAPPEARED. THE DEALER IS NOW CLAIMING THE PROBLEM IS WITH THE REMAINING ROCKERS THAT WERE NOT REPLACED, AS IT IS CHRYSLER'S POLICY TO ONLY REPLACE THE ROCKER ARMS AND CAMSHAFTS THAT ARE DAMAGED AT THAT TIME. THE SERVICE MANAGER AT THE DEALER SAYS THAT THEY "SEE THIS ALL THE TIME" AND THAT THEY TRY TO GET ALL THE ROCKER ARMS REPLACED WHEN DOING ANY REPAIRS, BUT CHRYSLER DOES NOT ALLOW THEM TO DO SO. OF COURSE, CHRYSLER IS NOW REFUSING TO COVER THE REPAIRS, EVEN THOUGH THIS IS A KNOWN PROBLEM AND SHOULD HAVE BEEN FIXED THE FIRST TIME. THIS IS TOTALLY UNACCEPTABLE, AND CHRYSLER SHOULD BE FORCED TO DO A FULL RECALL OF ALL AFFECTED ENGINES AND PAY FOR ALL REQUIRED REPAIRS. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM ONLINE, YET CHRYSLER STILL REFUSES TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408111April 14, 2021
AIR BAGS
CHRYSLER REFUSES TO REPLACE THE AIR BAGS AFTER SENDING ME A RECALL NOTICE. THEY SAID IT IS TO FAR AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407457April 11, 2021
SERVICE BRAKES
TAKE THE VEHICLE TO SERVICE DEPARTMENT REPAIR BRAKES WHICH HAD CALIPERS LOCKED UP AND PICKED UP THE VEHICLE BUT THE BRAKES WENT TO NEAR THE FLOOR TOOK BACK THE VEHICLE AND IT IS ROMAINE THERE NOW TO FIGURE OUT THE PROBLEM TOTAL OF 1 WEEK SO FAR ALSO WHEN DRIVING HOME WITH IT VEHICLE HAD TO PUMP THE BRAKES TO GET STOPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405000March 26, 2021
POWER TRAIN, UNKNOWN OR OTHER
OIL FILTER HOUSING OIL COOLER KIT - HAS CRACK AND LEAKING OIL NEEDS REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404629March 24, 2021
ENGINE
NOTICED SIGNIFICANT KNOCKING NOISE COMING FROM ENGINE THAT CONTINUED TO GET LOUDER. TOOK TO DEALER FOR A NICE 2 THOUSAND DOLLAR FIX. DEALER REPLACED RIGHT SIDE LIFTERS, ROCKER ARMS, AND BOTH CAM SHAFTS. THIS SOUNDS WAY TOO MUCH LIKE THE 2011-2013 ISSUE THAT JEEP "FIXED" AND WAS UNDER WARRANTY FOR THOSE IT SOUNDS LIKE. VERY COINCIDENTAL AND I AM NOT THE ONLY ONE WITH THESE ISSUES BASED ON JEEP FORUMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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