Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11153000November 21, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AT APPROXIMATELY 60K MILES MY 2013 JEEP WRANGLER SPORT UNLIMITED STARTED "STALLING" INEXPLICABLY. WHEN THIS HAPPENS YOU LOSE ALL THROTTLE CONTROL, AND YOUR POWER STEERING. WHICH CAN BE CHALLENGING WHEN YOUR IN THE LEFT HAND LANE OF A FOUR LANE INTERSTATE GOING 65MPH. THIS CAUSED A TRACTOR TRAILOR TO JACK KNIFE AND SLIDE DOWN THE INTERSTATE... LUCKILY, I AND THE FEW OTHERS ON THE ROAD AT THE TIME SURVIVED. AFTER TAKING MY VEHICLE IN FOR THE FIFTH TIME FOR THE SAME PROBLEM I STARTED RESEARCHING MYSELF. I WAS SHOCKED TO FIND IT APPEARS TO BE AN EPIDEMIC PROBLEM WITH THE 12-14 JEEPS WITH THE NEW PENTASTAR ENGINES. IT ALSO APPEARS THAT NO FCA/JEEP DEALERSHIP IN THE COUNTRY HAS FIGURED IT OUT. IF THOSE WERE THE FIRST WITH THE NEW MOTOR, IT STANDS TO REASON IF IT DOESN'T APPEAR THERE IS A FIX, THAT IT WILL CONTINUE. AND I CAN TELL YOU FROM PERSONAL EXPERIENCE, PEOPLE ARE GOING TO DIE FROM THIS SAFETY ISSUE. THIS TYPICALLY HAPPENS WHEN DOWN SHIFTING TO GET POWER, OR WHEN SHIFTING INTO GEAR AFTER BACKING OUT OF A PARKING STALL. THE THROTTLE IS LOST COMPLETELY AND THE POWER STEERING AS WELL. YOU CAN TRY TO CRANK THE VEHICLE, BUT IT WILL NOT START UNTIL AFTER ABOUT FIVE TO TEN MINUTES. IT WILL THEN START UP AND DRIVE LIKE NOTHING HAPPENED. NO CODES ARE SHOWN AND DEALERSHIPS HAVE NO WAY TO IDENTIFY THE PROBLEM UNLESS THEY CAN REPLICATE IT. THAT WOULD BE THE BEGINNING ANYWAY. SOME SERIOUS EFFORT NEEDS TO BE PUT INTO THIS, AGAIN, IT DOESN'T APPEAR TO BE BEING ADDRESSED, AND IT WILL ONLY GET WORSE AS THE JEEPS FROM 2012 ON GET OLDER AND GET TO THE 60K RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153029November 21, 2018
AIR BAGS
AIRBAG LIGHT CAME ON, TOOK TO DEALER THEY SAID CLOCKSPRING CLOGGED WHICH SHUTS DOWN AIRBAG FUNCTIONALITY, NEED TO REPLACE CLOCKSPRING. CHECKED WEB, FOUND THAT CHRYSLER RECALLED ALL JEEPS YEAR 2007 THRU 2011(393,000) FOR DESIGN DEFECT OF CLOCKSPRING STATING IT CAN GET CLOGGED RESULTING IN INOPERABLE AIRBAG LIKE MY SON EXPERIENCED. THEN NOTICED THEY RECALLED 2011 THRU 2016 RIGHT HAND DRIVE FOR SAME DEFECT. I ASKED IF OUR CLOCKSPRING WAS SAME DESIGN WHICH RESPONSE WAS YES SO I ASKED WHY OURS WASN'T RECALLED AND COVERED BY CHRYSLER AND RESPONSE WAS IT WASN'T. IF PRODUCT IS SAME FOR ALL THOSE YEARS IT SHOULD BE RECALLED BECAUSE ACCIDENT WILL HAPPEN AND SOMEONE WILL GET SERIOUSLY HURT IF AIRBAGS DO NOT DEPLOY. CLOCKSPRING IS SAME DESIGN IN MY SON'S JEEP AS ALL THE OTHERS THAT WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152775November 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE OPERATING THE VEHICLE, AN ODD CHEMICAL TYPE ODOR WAS PRESENT INSIDE THE VEHICLE WHEN ACTIVATING THE AIR CONDITIONER OR HEATING SYSTEMS. THE CONTACT INDICATED THAT THE ODOR WOULD BLOW OUT FROM THE VENTS AND WAS PRESENT EACH TIME THE DEFROSTER WAS USED. THE VEHICLE WAS TAKEN TO RON LEWIS JEEP (21145 RT 19, CRANBERRY TWP, PA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER FLUSHED THE AIR CONDITIONING SYSTEM, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152864November 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER APPROXIMATELY FIVE MINUTES, THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BOB CALDWELL JEEP CHRYSLER RAM (1888 MORSE RD, COLUMBUS, OH 43229, (614) 739-8871) WHERE IT WAS DIAGNOSED THAT A NEW PUMP WAS NEEDED. THE VEHICLE WAS REPAIRED FOR THE FAILURE THREE TIMES. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152421November 19, 2018
ENGINE
P0302 MISFIRE CYLINDER 2. P0300, P0304 & P0306 JEEP/DODGE IS VERY AWARE OF THIS CYLINDER ISSUE AND HAS A SERVICE BULLETIN FOR SEVERAL MODELS. (JOURNEY, WRANGLER, 200/AVENGER, CHALLENGER, CHARGER, GRAND CARAVAN, DURANGO AND GRAND CHEROKEE). AND THEY WILL NOT RECALL THIS PART. THE ONLY WAY TO KNOW IF YOU HAVE THE PROBLEM IS THE SERVICE LIGHT INDICATOR. SO YOU CAR WILL NOT START IF IT MALFUNCTIONS. OF COURSE THEY WANT YOU TO ONLY HAVE EXTENDED WARRANTY TO POSSIBLE HELP. AS OF RIGHT NOW THEY WILL NOT ASSIST WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152524November 19, 2018
STEERING
WHEN I HIT A BUMP WITH THE PASSENGER SIDE FRONT TIRE AT SPEEDS BETWEEN 40-60 MPH, THE CAR BEGINS TO SHAKE VIOLENTLY UNTIL THE SPEED SLOWS TO ABOUT 30 MPH. THIS HAPPENS IN MOTION, ON ANY STREETS/HIGHWAYS WHILE DRIVING STRAIGHT OR TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150756November 10, 2018
POWER TRAIN
I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY AND IT IS NOW EXIBITING THE SAME ERROR AS BEFORE. THE CLUTCH WILL DEPRESS BUT NOT FULLY DISENGAGE FOR A PRPER AND SAFE SHIFT. THE VEHICLE IS IN MOTION AND THE CLUTCH DOES NOT FULLY DISENGAGE IF THE VEHICLE IA SITTING THE CLUTCH WILL DISENGAGE ON ONE OUT OF THREE PUMPS OF THE CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150377November 9, 2018
ENGINE
I WAS DRIVING ON AN EXPRESSWAY KEEPING UP WITH TRAFFIC WHEN MY ENGINE JUST STALLED. LUCKILY, I WAS IN THE OUTSIDE LANE AND WAS ABLE TO COAST TO THE SHOULDER. THIS HAS HAPPENED BEFORE. THE FIRST TIME, THE DEALER UPDATED THE SOFTWARE. THE SECOND TIME, THE DEALER REPLACED THE POWER TRAIN MODULE. IN FACT, THE DAY I GOT IT BACK FROM THE DEALER, IT STALLED AGAIN GOING ABOUT 25 MPH. THEN, THE DEALER CALIBRATED THE THROTTLE. I WAS TOLD IF IT HAPPENS AGAIN, CALL THEM AND THEY WILL HAVE IT TOWED. THIS IS WHAT I DID. IT WAS AT THE SHOP THE NEXT DAY AND THEY STATED IT STARTED RIGHT UP. THEY ARE KEEPING IT THERE AND WILL BE DRIVING IT WITH HOPES OF DUPLICATING THE PROBLEM. I AM LUCKY THAT I WAS ABLE TO COAST THE THE SHOULDER AND NOT GET REAR ENDED BY ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144945November 2, 2018
FUEL/PROPULSION SYSTEM
FUEL LEAKING WHEN TANK IS ABOVE THREE QUARTERS FULL.FUEL MODULE HAD MANY CRACKS WHERE THE FUEL IS LEAKING FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143149October 29, 2018
SERVICE BRAKES
2013 JEEP WRANGLER. CONSUMER WRITES WITH CONCERNS TO DEFECTS WITH THE FRONT BRAKES, REAR BRAKES AND HAND BRAKE SYSTEM. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141430October 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ESC LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. AFTER THAT, THE BRAKES STARTED ON THEIR OWN AND I COULDN'T STEER. I WAS ABLE TO SLOWLY DRIVE TO THE DEALERSHIP AND THEY HAD TO FIX THE CLOCK SPRING. EVEN THOUGH THIS IS A KNOWN RECALL AND PROBLEM TO THE 2007-2010 JEEPS, THEY DIDN'T INCLUDE THE 2013 IN THE RECALL AND IT WAS OVER $600 OUT OF MY POCKET TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140236October 14, 2018
ENGINE, POWER TRAIN
MY 2013 WRANGLER UNLIMITED HAS RECENTLY STARTED TO STALL WHILE DRIVING. IT HAPPENS RANDOMLY, 4 TIMES IN THE LAST 3.5 MONTHS - THE LATEST WAS TODAY AND YESTERDAY. IT STARTS AGAIN AFTER SITTING ABOUT 5-10 MINUTES OR DISCONNECTING THE BATTERY AND SEEMS TO DRIVE FINE OTHERWISE. NO LIGHTS GO OFF, IT JUST DIES AND I LOOSE POWER STEERING. THIS HAS HAPPENED IN LOWER GEARS AS WELL AS HIGHER. THE DEALERSHIP STATES THEY HAVE NEVER HEARD OF THIS PROBLEM AND ADVISED ME THAT THEY WOULD NOT BE ABLE TO DO MUCH SINCE NO DASH LIGHTS GO OFF. I HAVE BOUGHT A CODE READER AND NO CODES ARE THROWN. IT HAPPENED WHILE DRIVING ON A MAJOR HIGHWAY DOING 65-70 MPH WHILE IN THE MIDDLE LANE. THE CAR LITERALLY JUST SHUTS OFF WITH NO NOTICE. MY FAMILY COULD HAVE BEEN KILLED! IN SHORT...CAR WAS MOVING THEN SHUT DOWN FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139548October 10, 2018
ENGINE, POWER TRAIN
MY JEEP WRANGLER IS STALLING AND ONCE I GET IT RESTARTED THE TRANSMISSION WILL JERK WHEN SHIFTING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY WERE NOT ABLE TO LOCATE THE PROBLEM. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT IS NOT COMING ON SO THEY CAN'T DIAGNOSE IT. THIS TYPICALLY HAPPENS WHEN IN REVERSE OR WHEN COMING TO A STOP IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES IN TRAFFIC. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. THE REASON I TOOK IT TO THE DEALERSHIP, I WAS IN TRAFFIC AT A STOPLIGHT AND IT STALLED ON ME 5 TIMES BEFORE I COULD GET IT TO KEEP RUNNING. THIS HAS ALSO HAPPENED WHEN SITTING STILL AND IDOLING. I LOVE MY JEEP AND HAVE WANTED ONE SINCE I WAS A KID. I WAS VERY DISAPPOINTED THAT THE DEALERSHIP WAS NOT ABLE TO FIX THE PROBLEM. I FOUND ONLINE WHERE 2017-18 MODELS WERE HAVING THIS SAME ISSUE. MY WRANGLER IS A 2013 SPORT UNLIMITED. I THINK YOU SHOULD CONSIDER LOOKING INTO EXPANDING THIS RECALL TO INCLUDE OLDER YEARS. I AM ASKING FOR YOUR HELP TO FIX THIS ISSUE IN MY JEEP. PLEASE ADVISE MY LOCAL DEALERSHIP OF HOW TO FIND AND FIX THE ISSUE. PLEASE HELP BEFORE AN ACCIDENT IS CAUSED BY THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130415September 20, 2018
FUEL/PROPULSION SYSTEM
I SMELLED A VERY STRONG SENT OF FUEL INSIDE THE CAB WHILE DRIVING ON MY WAY HOME FROM WORK. I WENT TO THE GYM AND ASK ANY OF MY FRIENDS TO COME TAKE A LOOK AT IT. A PUDDLE OF FUEL BUILT UP UNDERNEATH MY VEHICLE IN A MATTER OF MINUTES. ONCE WE OPENED THE HOOD AND TURNED ON THE JEEP FOR A SECOND, IT WAS IMMEDIATELY DISCOVERED THAT THE FUEL LINE SPLIT. IT WAS A LONG SPLIT (2-3") ALONG THE LENGTH OF THE FUEL LINE. PART NUMBER 68141849AD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130433September 20, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER WAS CALLED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128047September 7, 2018
AIR BAGS, SEAT BELTS
THE SEATBELT/AIRBAG LIGHT WENT ON AT 27000 MILES. ONE DEALER SAID IT WAS THE WIRING UNDER THE SEAT AND ANOTHER SAID IT WAS THE SEATBELT. MY MUNICIPAL MECHANIC LOOKED UP RECALL INFORMATION ON THE ISSUE AND IT SEEMS AS THOUGH MY VEHICLE SHOULD HAVE BEEN RECALLED. ANY 2013 JEEP WRANGLER SPORT MADE BEFORE 7/1/2013 HAS A FAULTY SEATBELT. THIS IS CONCERNING AND I AM SCARED TO HAVE ANYONE RIDE ON THE PASSENGER SIDE. I AM ATTACHING THE PRODEMAND REPORT. PLEASE CONTACT ME AS SOON AS POSSIBLE. THE LIGHT WENT ON WHEN I STARTED THE CAR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123026August 28, 2018
POWER TRAIN
PLEASE REFER TO NHTSA CAMPAIGN NUMBER: 18V524000. THIS IS HAPPENING TO MY JEEP. AT TIMES IT WOULD DO A QUICK "CHUG". OTHER TIMES IT HAS STALLED. AFTER ABOUT 25 MINUTES, I WOULD BE ABLE TO START THE JEEP. THIS BEGAN LAST NOVEMBER. THE MOST RECENT STALL WAS AUGUST 20, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122390August 26, 2018
WHEELS
ON THURSDAY, AUGUST 23, 2018 AT APPROXIMATELY 12:20 I WAS DRIVING DOWN I820 SOUTH BOUND AT THE SPEED OF 65 MPH WHEN I HEARD A LOUD POP THAT SOUNDED LIKE A GUNSHOT, ABOUT 30 SECONDS OR LESS LATER THERE WAS ANOTHER ONE. THE STEERING WHEEL STARTED SHAKING AND I ALMOST LOST CONTROL OF THE VEHICLE. LUCKILY, I WAS IN THE FAR RIGHT LANE AND AT AN EXIT WHEN I REGAINED CONTROL AND I IMMEDIATELY TOOK THE EXIT AND GOT TO THE SHOULDER OF THE SERVICE ROAD. IT APPEARS THE TIRE FAILED FROM THE SIDEWALK. SEE ATTACHED PICTURE UP CLOSE TO VIEW TWO SIDEWALL RUPTURES CONSISTANT WITH THE SOUNDS AND TIRE FAILURE. TIRE IS GOODYEAR EAGLE RSA WITH APPROXIMATELY 55% TREADLIFE REMAINING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115418August 2, 2018
ENGINE, POWER TRAIN
BOTH TIMES MY PROBLEM OCCURRED I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70-75 MPH AND THE SWAY CONTROL AND CHECK ENGINE LAMP WOULD BOTH ILLUMINATE. THE VEHICLE WOULD GO INTO POWER DERATE MODE AND YOU COULDN'T ACCELERATE. HOOKED A DIAGNOSTIC CODE READER TO THE VEHICLE AND FOUND CHRYSLER TROUBLE CODES P0369, P2638, AND C121C. HAD TO DO WITH CAMSHAFT SENSOR, AND TRANSMISSION TORQUE REQUEST BEING DENIED. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANY PROBLEM. I HAVE FOUND MULTIPLE PEOPLE ON ONLINE JEEP FORUMS THAT HAVE HAD THE SAME ISSUE OCCUR. THE DEALERSHIP JUST HAD ME GO AND PICK UP MY VEHICLE EXACTLY AS IT WAS WHEN I BROUGHT IT IN. HOPING TO FIND OUT IF ANYBODY HAD THIS ISSUE AND ACTUALLY GOT IT FIXED. HAD THIS ISSUE OCCUR TWICE. ONE TIME WAS THE DAY THAT I BOUGHT THE VEHICLE 7/28/2018 AND THE SECOND WAS ON MY WAY TO THE DEALERSHIP ON 7/31/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113450July 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE HAS BEEN BROKEN INTO MORE THAN 5 TIMES IN THE PAST 6 MONTHS AND I HAVE ALL THESE PEOPLE FOLLOWING ME AROUND ON EVERY LOCATION I AM WHILE SERVING MY MAIL ROUTE...I SPENT OVER 2500 ON SENSORS AND WIRING BUT MY VEHICLE CONTINUES TO FLASH CHECK ENGINE LIGHTS AND CHIMES CONSTANTLY WHILE DRIVING DOWN THE ROAD. I AM VERY CONCERNED THE COMPUTER SYSTEM HAS BEEN COMPROMISED SEVERAL DIFFERENT OCCASIONS AND I HAVE WENT TOO 2 DIFFERENT JEEP DEALERSHIPS AND BOTH ARE PULLING DIFFERENT CODES ON THE EXACT SAME DAY.THE CODES WERE RESET I DROVE 25 MILES TO THE NEXT DEALERSHIP WHEN ALL SORTS OF LIGHTS STARTED FLASHING AND THE ENGINE LOST POWER. I GOT TO THE NEXT DEALERSHIP THAT PULLED CODES AND SAID NOTHING WAS HAPPENING. I EVEN HAD A PERSON CONTACT ME FROM ONE OF THE DEALERSHIPS TELLING ME TO COME IN FOR A SERVICE PART THAT I HAD NOT CONFIRMED TO BE ORDERED . MY FEAR FOR MY SAFETY IS OF HIGH CONCERN IF SOMEONE IS DELIBERATELY TRYING TO SABOTAGE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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