Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11634817January 8, 2025
ELECTRICAL SYSTEM
While driving my instrument cluster went blank, therefore not displaying critical safety driving information. There were no warning messages or alerts. It has been confirmed by an independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633587January 2, 2025
STEERING
After I completed the recall on the clutch, I've noticed an alarming issue: occasionally, multiple warning lights appear on the dashboard, such as the check engine, service transmission, and brake lights. The most pressing safety concern is the complete loss of power steering. Although the car remains drivable, operating it without power steering is exceptionally hazardous. Additionally, since the car features a push-to-start system, when this issue arises, I can’t turn it off in the usual manner; I have to stall the engine to stop it. This situation has occurred multiple times, but fortunately, I’ve been either at a stop or driving at a low speed. After leaving the car off for a while, when I start it again later, the fault disappears and I can't replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632973December 29, 2024
SERVICE BRAKES
ABS module failure. Been waiting almost a year now for one, but apparently it’s not a priority to Chrysler and their engineers. It’s going to cause an accident one day and when it does, Chrysler is going to be writing a fat check to your truly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632079December 23, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired. The contact stated that after retrieving the vehicle, the vehicle intermittently failed to start. There were no warning lights illuminated. The vehicle was towed back to the local dealer and the contact was informed that a diagnostic test needed to be performed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631565December 19, 2024
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the power steering became inoperable for two seconds and then returned to normal independently. The contact stated that during the second failure, an attempt was made to start the vehicle; however, several unknown warning lights were illuminated. The contact stated that while driving at an undisclosed speed, the failure recurred. The contact pulled over to the side of the road and restarted the vehicle and the power steering functionality returned. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631632December 19, 2024
POWER TRAIN
Rear axle and differential began to make a whirring noise indicating bad bearings. After taking it to a shop who replaced the axle shaft, the noise continued. They noticed excessive wear in the differential components and said that it requires a rebuild. Another shop looked at it and agreed on the excessive wear, advising that the vehicle is undriveable until it can be repaired. The second shop has said this is becoming a common failure on this line of Jeep Wranglers and it ends up requiring a full replacement of the entire axle housing and assembly. The vehicle is undriveable because if the rear axle fails it would no longer be able to move. As it has not been repaired as of the date of this report, the components are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631662December 19, 2024
UNKNOWN OR OTHER
As I was driving this vehicle alone on [XXX] , I smelled a burning smell and the clutch seemed to have trouble shifting gears. I was driving approximately 40 mph, attempted to shift gears, heard a loud bang and saw fire at my feet, looked in the rear view mirror and saw fire in the back. I pulled the emergency break and jumped out of the car. It then burst into flames and incinerated the car with all my belongings in it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11630817December 15, 2024
STEERING
The JEEP was taken to the dealership for the steering recall, but upon return, the same issue still exists. Once the JEEP hits EXACTLY 51 MPH (does not happen at 49), the steering wheel starts to heavily vibrate making the JEEP UNDRIVABLE and UNSAFE. Upon contacting the HW HUNTER JEEP DEALER, and explaining that the issue still exists, they provided NO HELP and said that was all they could do. Seems like them letting an UNSAFE vehicle on the road is a liability and lawsuit waiting to happen. For this reason, the JEEP in undriveable as all roads near my home are 55mph and it is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630831December 15, 2024
UNKNOWN OR OTHER
I was driving on the freeway around 75 mph I’m not sure what happened or why but the jeep started violently shaking back-and-forth I’m not sure how to explain it. But I very easily could have lost control. Where I live there is snow and ice so I’m not sure why that happened but would like to see if there’s something I could check. Or if there’s been a recall. Nobody was hurt thank God no lights came on. I was able to slow down the Jeep safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630600December 13, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the ABS, Transmission, and ESC warning lights illuminated. The contact had taken the vehicle to a dealer where it was diagnosed that there were several software updates available for the engine and power train. The updates were completed, and the vehicle was repaired. The contact stated that the warning lights were illuminated. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the warning lights and applied other software updates. The vehicle was repaired. The contact stated that while turning left onto a residential street, the steering wheel was difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact had not taken the vehicle to a local dealer; however, the dealer was notified of the failure. The dealer informed the contact that the failure was related to the ABS module and that parts to repair the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630299December 12, 2024
STEERING, SUSPENSION
When driving a low speed, if the vehicle hits a bump, it will start bouncing and the steering wheel shakes too much until I stop and then everything comes back to normal. That situation is very frequently and very dangerous, because it happened to me many times while driving on a highway with a heavy traffic behind me, due to the fact that I have to slow dawn almost to stop to be able to control my vehicle. The dealer said that my car doesn't have extended warranty due to a type of tile (total loss) and the repair cost will be 100% out of my packet. I'm a retired person and do not have that type of money to pay for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628187December 1, 2024
STEERING, SUSPENSION
= Customer states that when hitting a bump they have the typical jeep death wobble Conditions?= Found the vehicle to have play in all steering joints and the right front axle joint t9 have play. The vehicle has 31,000 miles on it and has never been in an accident. it started the "death wobble" Oct 2024. I traveled to Michigan, not realizing it was this bad, and it became worse over the course of our trip in November 2024. I was traveling at 70-75 mph on why and felt like it was going to fall apart. It took me slowing it down to stop the wobble. I took to a mechanic in Ionia, MI which I had a extended warranty and paid it. I was told it was fixed. They replaced Steering Tie Rod . . . Remove and Replace components as required to access and install materials and/or perform needed service. Retest and verify repair as required. Perform final road test where applicable. 68258761AE - SOCKET, Tie Rod 68258762AE - SOCKET, Tie Rod 68522992AA- SOCKET, Drag link inner 68260466AB - ADJUSTER ASSY, Steering Link 68258760AE - SOCKET, Drag link outer Front Axle. Outer Joint on "fixed" Friday, November 29, 2024. I was trying to leave to return to South Carolina on [XXX], and I went onto the interstate. I was not maybe 1/4 mile, and the "death wobble" started again. I had to get off at the next exit and go back to my Nieces house. I have to take it back to the mechanic shop on Monday, December 2, 2024. I am stuck here in Michigan, and I have a son whom I had to fly back to South Carolina to go to school. Who gets to pay for my expenses and my issues? who do I contact for all of this now that this issue is chronic.? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628098November 30, 2024
STEERING, SUSPENSION
This vehicle is a 2018 model with 27k miles, non of it off road. Upon driving a freeway a few days ago, the vehicle went into a violent vibration/shacking motion,AKA "Death Wobble" that required immediate and dangerous driver action to keep from having a high speed (within legal limits) accident. In addition, the steering system sticking (stops and won't move) and wanders both left and right. The vehicle is dangerous to the occupants as well as other car/drivers in close proximity to this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626751November 22, 2024
STEERING, SUSPENSION, SERVICE BRAKES
A shimmy in the steering wheel after hitting an irregularity on the road surface, also whenever I want to turn it does like a Squirrelly is the best way I can put it. On uneven roads, bumps, dips, etc the jeep pulls to one side or the other. Consequently the traction control light comes on and the jeep loses power!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626006November 18, 2024
STEERING
Check power steering warning light Appeared during driving and steering became difficult Light turned off. After stopping and trying to restart vehicle steering warning light is back on and steering is nearly impossible after 2 weeks in repair shop was told it was fixed Incident has recurred 2 x times. Latest date 11/18/24
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625393November 15, 2024
ELECTRICAL SYSTEM
Was using the heated steering well smelt something burning, then the heated component did not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625106November 13, 2024
STEERING, UNKNOWN OR OTHER
there was a recall for death wobble on steering, took it in, supposedly fixed. a month went by and wobble came back, took back to jeep, they said i needed new tires. (of course warranty was just getting ready to expire.) bought new tires, death wobble is getting worse and worse. if you hit a bump in road and your going 45mph, you have to try and stop vehicle it is shaking sooo bad. not fair i have to pay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624478November 11, 2024
AIR BAGS, STEERING
This is a 2018 Jeep Wrangler 2018 JKU RHD and this vehicle starting to get the airbag light on and off in the dash! I brought it to a dealer to read it and they said the code is the B1B02 that means the clock spring is going out and it wasnt safe to drive it because the air bag will not deploy. Looking for all the info about it, i found out they have a recall is some Specific years but why it is not a recall in the 2018 model when it is showing up the same symptoms and problems than the recalled years?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624505November 11, 2024
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137.00 that wasn’t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624373November 9, 2024
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at 55 mph the brake light, service abs system, check engine light, service 4wd, service transmission, loss of power steering, and engine cooling fan ran very fast. I was lucky to pull off the road and put the vehicle in Park. The 4 Way flashers would blink erratically. Engine still running wouldn't come out of Park. I turned the vehicle off.l let it set a few minutes. I then restarted the vehicle and it shifted into gear and drove home with the check engine light on. The next day it had no check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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