Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11646317March 4, 2025
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645895March 3, 2025
STEERING, WHEELS, SUSPENSION
It is the death wobble. I took the car in once. My cars started violently shaking when I would hit 58 Miles per hour and curve to the left, or the right and shakes so uncontrollably that I would have to tap the brakes but not too hard. Is I did not want to go off the road period there were cars that were behind me. That would shoot off to every direction trying to get around me. And yes, of course it's dangerous. Not supposed to be going down the interstate. Drinking a d*** Bloody Mary anyways. I took it into 2 dealerships. There are car places around where I live. They went ahead and diagnosed it and charged me $5060 or no 70 something. To fix it and it was even worse, so I brought it back to them. They tried to balance the other tire but that did not work, and that is the point where the other mechanics came over and said, that's the death wobble, which I had never heard of. He then told me about the staring damper, which then I looked everything up and saw that you had a class action settled where you were supposed to take cars in and fix them. However, this person seems scared of their own shadow, so who knows, but I asked for the history to see if anything had been done? And you guys, Jeep or Jeep, refuse to give it to me, said I would have to call the dealership, I called the dealership, they said, oh we don't give you a copy of that. I said, well, why wouldn't you? I mean, it is my car that I'm buying from y'all and they said, yeah, sorry, we don't do that. You'll have to get like a car, fax or something. I'm like, hold on, you guys. Sure, don't want to pay for anything. Considering this whole entire thing. Is your fault? And uh, the fact that you guys asked for a Vin number in order to fix my vehicle is ridiculous because whether you had the Vin numbers stored or not, it's a 2018, and I got the d*** death wobble. Now, mine happens to be a limited edition golden eagle. And you will see in the videos. I told them it was going to end up costing them a lot mor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646050March 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that the center of the instrument panel went black intermittently. The contact turned off the vehicle, waited for a while, and restarted the vehicle and regained instrument panel functionality. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645806March 2, 2025
SERVICE BRAKES, STEERING, POWER TRAIN
The vehicle will intermittently struggle to engage in 1st gear, the brake pedal gets hard, the auto stop start light will display on the dash and the esc light will display on the dash. Each issue may occur separately, not at all or they will all occur within 5 mins of driving the vehicle. I have been at a traffic light where the vehicle would not immediately engage in 1st gear and the vehicle behind me came within a few inches of rear ending my vehicle when I did not begin moving with the flow of traffic. I also have a similar experience with the auto stop start system failing while at a traffic light which caused the vehicle to stall in the intersection and I could not restart the vehicle without completely power cycling the ignition two times. The problems have been reproduced on multiple occasions throughout the past month. The vehicle has not been inspected by a 3rd party and the warning lights and alert messages that appeared for auto stop start system/ esc system did not appear until the problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645544February 28, 2025
SUSPENSION
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at approximately 55 MPH, the vehicle violently shuddered. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The vehicle was taken back to the independent mechanic to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed and determined that the track bar needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645007February 26, 2025
ELECTRICAL SYSTEM
The instrumental panel started blinking two days ago and now is completely out. I'm unable to read speedometer or my gas gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644820February 25, 2025
STRUCTURE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
The contact owns a 2018 Jeep Wrangler. The contact stated that there was rust was forming on the driver's side door hinges. The contact checked the passenger’s side door and there was a small amount of rust forming on the door hinges. The contact examined the door and saw that the entire bottom length of the passenger’s side door was rusting out. The contact drove the vehicle to the body shop of the local dealer. The vehicle was checked, and the contact was informed that the doors needed to be replaced. The contact was informed by the body shop that the rusting on the passenger’s and driver's side doors and hinges was a known failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 43,673.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644530February 24, 2025
UNKNOWN OR OTHER
Engine oil cooler - This Mopar factory part is sub par. It is made out of metal and plastic and placed in the hottest spot of the vehicle and fails at approx 50, 000 miles. After I have done some research at local garages, this item failure is very common. I think Jeep Chrysler Dodge needs to take action for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644533February 24, 2025
ELECTRICAL SYSTEM
Having issues with the instrument panel cluster. It intermittent flickers and has gone black several times. The issue is the same as recall 30B from Mopar. My VIN is not included in the recall even though it falls under make, model and years affected. I feel that it should be replaced due to safety concerns. This issue has happened 4 times in the last month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644297February 22, 2025
STEERING
The Factory Aluminum Steering Box presents a severe safety hazard and should be immediately recalled due to its dangerous failure in cold temperatures. In low temperatures, the steering sticks and does not move freely, making normal driving extremely hazardous for both the driver and others on the road. While straight roads may not reveal the issue, attempting to turn on a curve becomes life-threatening—the wheel sticks, preventing necessary maneuvering. Once it finally releases, it can lead to overcorrection, which is especially perilous on slick, icy, or snow-covered roads. This issue occurs without warning, at any speed, and significantly increases the risk of crashes. FCA is aware of the problem and has issued a Technical Service Bulletin (TSB) [XXX] ), but this is not a recall—meaning owners are left at risk. This failure nearly caused me a head-on collision and a run-off-road accident while traveling with my family. The safety implications are undeniable, and action must be taken before lives are lost. This is not just a mechanical flaw—it’s a critical safety failure that demands an urgent recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643848February 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the instrument panel intermittently displayed the mileage, fuel gauge, and speedometer. In addition, the contact stated that the failure had progressively worsened. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the instrument panel needed to be replaced. Upon further investigation, the local independent mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643204February 17, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
I have a 2018 Jeep Wrangler JL series. I was driving down the highway, and the soft top latches sheared off, causing the top to rip back off the top of the Jeep. These clips fell down inside the car and sharp plastic pieces hit my sunglasses. The place where they sheared off was not at any boat locations or latching sections. This year was at the curve where it boats on to the soft top roof frame. The flat section where the sheer occurred was about 2 1/2 inches to 3 inches by only a quarter inch thick. This thickness was not substantial enough to hold the roof locked down tight. This could have created an accident as I was going down the highway at 60 miles an hour almost losing control of the vehicle. I have visited the dealer and called Jeep. Customer care they offer no support. I feel like this is a substantial safety issue that could cause someone to lose control of the vehicle and endanger themselves and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642497February 13, 2025
STEERING, POWER TRAIN
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the scene. This is a safety issue for not only myself and anyone in my car but also anyone on the road around me. I did not file a police report regarding the accident as my situation involves a language barrier and I was so upset I just wanted to get home and be safe. Now I am in a state of fear anytime I drive my vehicle. I did have passengers and witnesses for two different instances where our lives were put in jeopordy because of this issue. On a separate occasion we were on a busy highway lost steering and were unable to get out of first gear. If I end up in a court situation I have several witnesses that would all be willing to make statements on my behalf as their lives were also put in jeopardy. I'm very upset as this vehicle was expensive and I bought it brand new. Now I've been out of a car for weeks and am being told I may have to pay for something that is clearly an ongoing issue. I have read several forums and articles and complaints from fellow jeep owners, many the same year, who have experienced the same issue. This is horrendous! My service records are all on file with Auto Centro Caguas in Puerto Rico.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642571February 13, 2025
ENGINE
The oil filter housing/oil cooler is made of plastic and every Jeep Wrangler ends up leaking because of it and it should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642162February 12, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument cluster went black and remained black for approximately 2 days. The failure occurred approximately 5 times within 2 weeks. The vehicle was taken to the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640902February 5, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
1. Electrical System: Instrument Cluster/Panel. AN Instrument Panel That Fails TO Display Critical Safety Information, Such AS THE Speedometer or Warning Lights, CAN Increase THE Risk OF A Crash. My VIN said there is no recall for this and my vehicle has this problem. 2. Blind Spot Warning becomes disabled and errors out periodically even when there are no issues with sensors and sensors are cleaned. When error occurs, the Blind Spot Warning lights remain active even when there are no objects in the blind spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639686January 30, 2025
STRUCTURE:INTERIOR PANELS:SUN VISOR, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637604January 22, 2025
ENGINE
the vehicle was taken to the dealer because the check engine light was on. we were told the oil cooler was leaking and there was no oil in the vehicle. at no time did the low oil indicator come on. the dealer advised the oil cooler was manufactured as a plastic component and repeatedly would fail causing the oi to leak out of the engine. the engine oil cooler was replaced with a newly designed metal part. the oil cooler failure also caused the oil pressure sensor to fail. repairs totaled $1942.07 for jeep's faulty designed. repairs were made by the jeep dealer. repairs were paid out of pocket and not covered by warranty. the jeep had just hit 100,442 miles when the failure occurred. jeep online forums have repeatedly posted about this problem. jeep needs to recall the faulty design that can cause the engine to leak out all the oil without warning. safety of us and others is at risk because the oil leaks out without warning, other then the check engine light coming on. no low oil or low oil pressure light ever illuminated. same can result in drivers being stranded on the road or result in engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635730January 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument panel was inoperable. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635243January 10, 2025
ELECTRICAL SYSTEM
The instrument cluster panel on my 2018 Jeep Wrangler shut down in December, 2024, with no advance warning. I purchased my Jeep in March, 2019, and per my dealership, it currently has 38,488 miles. I was told that I would have to bring my Jeep and leave it with them so they could order the part and replace the instrument cluster panel. They advised the repair would be completed by 1/3/2025. When I contacted them on 1/3, I was advised that the instrument cluster was on back order and had no additional information as to when it would be received. I have received no further information from the dealership. However, I found that there was a recall by the FCA US LLC on this part which included 2018 Jeep Wranglers. I called the FCA US LLC Customer Center on 1/7/2025 and after being on hold for 90 minutes, I finally was able to speak with “Dave” and explain the issue. Although he advised that my Jeep was not recalled, he created my Case #[XXX], and advised the Specialty Department would call me within 1 business day. As of today, 1/10/2025 I still have not received any such call, nor have I heard anything more from the dealership. How am I supposed to get this fixed when nobody is able to help me?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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