Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11210805May 30, 2019
ELECTRICAL SYSTEM
UNABLE TO GET A RECALL REPAIRED (P61) BECAUSE OF THE FRAUDULENT ACTIONS OF CALIFORNIA SUPERSTORES VALENCIA CHRYSLER JEEP DODGE RAM IN VALENCIA, CALIFORNIA (661) 379-7709. DEALER FALSELY SUBMITTED THAT THE RECALL WAS COMPLETED IN 2015 THUS REMOVING MY VEHICLE FROM FURTHER SAFETY NOTIFICATIONS REGARDING THIS RECALL. VEHICLE HAS NEVER BEEN TO CALIFORNIA WHICH THE CHRYSLER JEEP CORPORATION SHOULD BE ABLE TO VERIFY USING THE ONSTAR SYSTEM INSTALLED ON THE VEHICLE. ALL OF THIS WAS DISCOVERED WHILE TRYING TO GET THE TAKATA RECALL COMPLETED ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210815May 30, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
HORN DOES NOT WORK AND STEERING COLUMN CONTROLS ARE NOT FUNCTIONING. UNSURE IF AIRBAG WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210822May 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. BIG O DODGE CHRYSLER JEEP RAM (2645 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5000) DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED, NEW BOLTS NEEDED TO BE INSTALLED, AND A COOLANT FLUSH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209414May 23, 2019
WHEELS
I UNDERSTAND THAT THE NEXT YEARS MODEL HAD A RECAP FOR THE 2014 MODEL FOR THE TPM CONTROL MODULE. IT SEEMS TO HAVE THE SAME PROBLEM WITH MY 2013 YEAR MODEL. THE WARNING LIGHT KEEPS ALERTING DESPITE THE SENSORS ARE ALL FUNCTIONING PROPERLY AND TIRE PRESSURE CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207825May 15, 2019
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE CONTROL FEATURES ON THE STEERING WHEEL LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GLENDORA CHRYSLER DODGE JEEP RAM (LOCATED AT 931 S LONE HILL AVE, GLENDORA, CA 91740, (909) 480-4070) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206251May 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE VEHICLE WAS COASTED TO THE SHOULDER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCK CITY DODGE CHRYSLER OF NY (520 ROCK CITY ST, LITTLE VALLEY, NY 14755, (716) 938-6936) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED TO SUBMIT THIS AS A GOODWILL CASE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205978May 7, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AFTER SITTING IDLE ALL NIGHT, STARTED VEHICLE IN MORNING AND ABS AND ESC LIGHTS CAME ON. I WAS UNABLE TO ACCELERATE AS THE REAR BRAKES WERE BEING ENGAGED BY A FAULTY SENSOR. I SHIFTED INTO NEUTRAL AND BACK TO DRIVE AND LIGHTS WENT OUT AND BACK TO NORMAL OPERATION. I PULLED OUT ONTO THE MAIN THOROUGHFARE AND THE JEEP STUTTERED UPON ACCELERATION AND FELT LIKE IT WAS LOSING POWER BEFORE IT STOPPED. BOTH LIGHTS CAME BACK ON. AFTER SHIFTING BACK TO NEUTRAL, I WAS ABLE TO GET BACK ONTO THE STREET AND TO THE DEALER FOR SERVICE. THIS IS THE SECOND TIME THIS CONDITION OCCURRED IN THIS VEHICLE. IN JULY OF 2016 THE RIGHT REAR WHEEL SPEED SENSOR WAS REPLACED BY FITZGERALD JEEP IN CLEARWATER. CODES C1035 AND C1049 WERE PRESENT AT THE TIME OF THE REPAIR. THIS FAULTY SENSOR COULD HAVE CAUSED AN ACCIDENT WITH INJURIES, AT BEST, OR A FATALITY/FATALITIES AT WORST. THE COMPUTER PROGRAM THAT ALLOWS A FAULTY SENSOR TO OVERRIDE THE DRIVERS ACTION IS A MALFUNCTION THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205240May 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL ENGAGED ON THE HIGHWAY AT ROUGHLY 80MPH, THE CRUISE CONTROL KICKS OFF. CHECK ENGINE LIGHT DISPLAYS AND THE ESC LIGHT COMES ON. VEHICLE LOSES POWER AND DECELERATES ON ITS OWN. HAVE TO FLOOR THE GAS PEDAL TO KEEP THE VEHICLE MOVING. EXPERIENCES MOMENTARY BURSTS OF SPEED BUT THEN SPEED DECLINES AGAIN ALTHOUGH THE GAS PEDAL IS STILL PRESSED TO THE FLOOR. I BELIEVE THIS IS ATTRIBUTED TO THE CLOCKSPRING ASSEMBLY BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. CAN MY VIN BE ADDED SO I CAN GET THIS ISSUE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203868April 26, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING WITH MY CHILDREN IN THE JEEP TO A DENTAL APPOINTMENT DRIVING 45 MILES PER HOUR. I HEAR A CLING CLUNK SOUND AND ABS LIGHT COMES ON AND THEN A LOUD BANG AND JEEP DOES NOT WANT TO GO. I PULLED OVER RIGHT AWAY I SMELL A AWFUL SMELL. SO I SHUT MY TRUCK OFF. CALLED MY HUSBAND AND LEAVE MY TRUCK AND GET A RIDE TO DENTAL APPOINTMENT. WE CALLED A TOW TRUCK NEXT DAY TO HAVE IT TOWED TO AUTO REPAIR SHOP. I GET A CALL TWO DAYS LATER STATING MY EMERGENCY BREAK SYSTEM HAD FAULTED AND ENGAGED IT'S SELF SNAPPING MY AXEL, SPEED SENSOR AND BREAK ROTOR. ALL OF THESE THINGS WERE RIPPED AND EVERYTHING WILL NEED TO BE REPLACED DUE TO EMERGENCY BREAK SYSTEM FAILURE. IF I HAD BEEN GOING ON THE HIGH WAY AT HIGH WAY SPEEDS I COULD HAVE FLIPPED MY VEHICLE WITH ME AND MY CHILDREN. THIS ISSUE NEEDS TO BE REPLACED BY THE MANUFACTURER DO TO IT BEING FAULTY EMERGENCY BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203950April 26, 2019
ENGINE
ENGINE BEGAN MAKING TICKING NOISE FROM ENGINE BAY AT ABOUT 77,000 MILES. JEEP HAS BEEN SERVICED AS REQUIRED WITH QUALITY SYNTHETIC OIL AND FILTERS SINCE NEW. DONE MORE OFTEN THAN JEEP REQUIRES. TOOK TO DEALER WHO AGREED IT WAS MAKING NOISE AND NEEDED FIXED. WHEN VALVE COVERS WERE REMOVED THEY FOUND ROCKER ARMS BAD ON 2 CYLINDERS AND TAPPETS COLLAPSED ON 3 CYLINDERS. SERVICE MANAGER SAID THIS WAS A COMMON PROBLEM THAT CHRYSLER KNOWS ABOUT. THEY HAVE A STAR CASE BULLETIN, # S1309000016 PUBLISHED ABOUT THIS. SAID THEY ARE DOING SEVERAL OF THE PENTASTAR V6 ENGINES A MONTH. THIS IS A ENGINE THAT IS USED IN MINI VANS, CHARGERS, CHALLENGERS, 200'S AND 300'S, MAYBE OTHERS. HAPPENING IN ALL OF THESE VEHICLES. THIS IS A KNOWN PROBLEM AND CHRYSLER SHOULD HAVE A RECALL FOR THIS. ROCKER ARM BEARINGS NOT HARDENED CORRECTLY IS WHAT THEY TOLD ME. BEING OUT OF WARRANTY, I HAD TO PAY OUT OF POCKET TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195013April 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE TRAVELLING DOWN CURVED HIGHWAY RAMP, INEXPLICABLY LOST CONTROL, HIT THE JERSEY BARRIER, WENT OVER THE JERSEY BARRIER AND CRASHED INTO THE ABUTMENT OF THE OVERPASS BRIDGE AND THEN FLIPPED OVER BURSTING INTO FLAMES. DRIVER WAS KILLED. NO EVASIVE MANEUVERS WERE MADE BY THE DRIVER, NO SKID MARKS, CAUSE OF CRASH UNKNOWN. *DT CONSUMER STATED VEHICLE WAS DISPOSED APPROX.6-10 MONTHS AGO.*JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11190868March 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT CALLED ELLIOTT CHRYSLER DODGE JEEP RAM AT 903-572-4371 (LOCATED AT 2045 BURTON RD, MT PLEASANT, TX 75455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190608March 21, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THE FRONT WHEELS WOBBLE UNCONTROLLABLY AT HIGH SPEEDS (55MPH). THE STEERING WHEEL SHAKES AND ONLY CONSIDERABLE SLOWING AND COUNTERMEASURES CAN STOP THIS HORRIFYING PROBLEM. THE CONDITION IS KNOWN AS "JEEP DEATH WOBBLE" AND IF YOU LOOK IT UP ON GOOGLE YOU CAN SEE VIDEO OF PRECISELY WHAT IS HAPPENING TO MY JEEP ON THE HIGHWAY, ON BRIDGES, ON CURVES WHILE I AM GOING FAST. IT HAPPENED AT 20K THEY FIXED IT AND IT STARTED TO HAPPEN AGAIN AROUND 75K. THEY KNOW THERE IS A SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189982March 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SWAMPEES AUTO DODGE RAM FIAT JEEP OF PHOENIX (16406 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187406March 17, 2019
AIR BAGS, SERVICE BRAKES, ENGINE
CAMPAIGN #: 16V288000,..14V631000......13V234000.......13E010000......2013 JEEP WRANGLER......... THOSE ARE THE RECALLS.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187037March 15, 2019
STEERING, UNKNOWN OR OTHER
AIRBAG LIGHT HAS CONTINUALLY FLASHED ON/OFF FOR APPROX 1 MONTH. LIGHT WILL FLASH ON AND OFF WHILE DRIVING, VEHICLE IS OFF AND PARKED/NOT IN MOTION, VEHICLE IS ON NOT IN MOTION. AS OF 03/12/2019 DAYS AGO LIGHT HAS REMAINING ON WITHOUT FLASHING, UPON INITIALLY STARTING VEHICLE. CODE VERIFIED AS BOTH STORED AND ACTIVE, B1B02 ASSOCIATED WITH CLOCKSPRING RECALL FOR JEEP WRANGLER 2007-2010 LHD AND 2012-2016 RHD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187124March 15, 2019
ELECTRICAL SYSTEM
I WAS GETTING INTO MY VEHICLE AND TURNED ON THE CAR. IMMEDIATELY AFTER I TURNED IT ON MY WINDSHIELD WIPERS BEGAN STARTING (WITH THEM OFF) AND WOULDN'T STOP. I TURNED MY CAR OFF AND THEY CONTINUED TO KEEP MOVING. I TRIED TO MOVE MY CAR INTO THE GARAGE AND MY CAR WOULDN'T COME OUT OF PARK. THEN I STARTED SMELLING A REALLY BAD SMELL OF SOMETHING BURNING SO I CALLED MY LOCAL AUTO SHOP ASAP BECAUSE THE SMELL WOULDN'T STOP AND HE HAD ME DISCONNECT THE BATTERY TO SHUT EVERYTHING OFF. MY CAR HAD TO BE TOWED TO AN AUTO SHOP TO GET FIXED. I WAS TOP THE TIPM MODULE WAS FAULTY. I HAD TO GET A WHOLE ENTIRE NEW MODULE WHICH COST 1,200$. I WAS TOLD THAT THIS COULD HAVE HAPPENED IN THE MIDDLE OF ME DRIVING THE CAR AND I WAS LUCKY THAT IT ONLY HAPPENED WHEN I WAS PARKED. I WAS ALSO TOLD BY MANY OTHER PEOPLE WHO DRIVE A CHRYSLER, DODGE, OR JEEP THAT THIS IS A VERY COMMON PROBLEM IN OLDER MODELS. I FEEL VERY UNEASY DRIVING MY CAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186845March 14, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING HIGHWAY SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SUDDENLY SHOOK, WOBBLED, AND VIBRATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186114March 12, 2019
UNKNOWN OR OTHER
SWAY BAR DISCONNECT CONNECTOR HAS HEAVY CORROSION. WAS TOLD MY DEALER COMMON PROBLEM WITH THE RUBICON MODEL (SEE ATTACHED IMAGE). THIS IS THE ANNIVERSARY EDITION JEEP AND WAS VERY EXPENSIVE AND I WAS TOLD WHEN I PURCHASED IT THAT ALL PARTS WERE EXCELLENT LONG LAST PARTS NOW THIS IS A SAFETY ISSUE. IS THERE A RECALL ON THIS OR CAN ONE BE ISSUED. I HAVE CONTACTED MOPAR AND THEY WILL HAVE DIGITAL IMAGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185629March 10, 2019
AIR BAGS, UNKNOWN OR OTHER
TRANSMISSION OR SAFETY RECALL N28/NHSA 13V-234 LEAKING TRANSMISSION FUEL OIL COOLER TUBE......+RECALL V01 NHTSA RECALL NUMBER 19V-018........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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