Jeep Patriot Complaints

3,365 consumer complaints on file.

#11002050June 28, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001648June 27, 2017
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11001784June 27, 2017
SUSPENSION
BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001824June 27, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE WINDSHIELD WIPERS ON MY JEEP WILL GO OFF CONSTANTLY AND I HAVE ABSOLUTELY NO CONTROL OVER THEM. THE HEADLIGHTS WILL ALSO TURN ON AND OFF BY THEMSELVES PERIODICALLY WITH NO WARNING OR ABILITY TO CONTROL THEM. WHEN IT RAINS MY WINDSHIELD WIPERS AND HEADLIGHTS ARE UNPREDICTABLE AND I CAN NOT DRIVE SAFELY. I BELIEVE THESE ISSUES MAY BE IN CONNECTION TO THE RECENT NHTSA RECALL #16V-668 MANUFACTURER RECALL #S61. THIS ISSUE HAS BEEN GOING ON SINCE JULY OF 2016 AND HAPPENS WHENEVER MY CAR IS TURNED ON. AT THIS POINT IN TIME, CHRYSLER AUTOMOTIVE HAS FAILED TO REMEDY THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001367June 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT A REMEDY WOULD BE AVAILABLE BY APRIL OR JUNE, HOWEVER NO REMEDY HAS BEEN PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001363June 26, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT CALLED THE FCA AT 800-853-1403. THE FCA STATED THAT THE LAUNCH DAY WAS JUNE 1. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001200June 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
D/S HEADLIGHT KEEPS GOING OUT, STARTER MAKES WEIRD SPINNING NOISE, WINDOWS WILL STOP WORKING RANDOMING AND WILL WORK AFTER CAR IS TURNED OFF THEN BACK ON, CAR WILL CHUG AT TAKE OFF FROM LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000864June 23, 2017
AIR BAGS
I WAS INFORMED ABOUT THE LATEST RECALL FOR THE ORC (16V-668) LAST OCTOBER AND IT IS ALMOST THE END OF JUNE WITH NO WORD ON WHEN TO EXPECT REPLACEMENT PARTS. THE NOTICE MENTIONED PARTS MAY BE AVAILABLE STARTING IN JUNE 2017. I FEEL THAT THIS SHORTING CONDITION THAT MAY CAUSE MY AIRBAGS TO NOT DEPLOY IS A MAJOR SAFETY CONCERN AND A REMEDY SHOULD HAVE BEEN AVAILABLE BY NOW. IN THE MEANTIME, I'M DRIVING AROUND IN THIS VEHICLE AND RISKING MY LIFE DOING SO. THIS MATTER IS NOT BEING REMEDIED IN A TIMELY MANNER. I AM VERY UPSET WITH FCA ON HOW THIS IS BEING HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000893June 23, 2017
AIR BAGS
IVE BEEN WAITING AN UNREASONABLE LENGTH OF TIME (8.5 MONTHS) FOR JEEP TO MAKE A OCCUPANT RESTRAINT CONTROL MODULE FOR MY CAR. I'M TRYING TO USE MY CAR FOR EMPLOYMENT (UBER, LFYT, DELIVERY DRIVING) BUT UNABLE TO BECAUSE I KEEP FAILING AN INSPECTION BECAUSE THERE IS A SENSOR LIGHT THAT SHOWS UP ON MY DASH BOARD. I CAN'T WAIT TILL AUGUST, I WOULD LIKE TO RETURN MY CAR BACK TO THE DEALERSHIP FOR A FUNCTIONING CAR PLEASE. I HAVE BILLS AND CAN'T AFFORD TO WAIT ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000625June 22, 2017
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
ENTIRE SUBFRAME AND CROSSMEMBER RUSTED BEYOND REPAIR, NEEDS COMPLETE REPLACEMENT. I NOTICED AN ODD CLINKING SOUND WHEN DRIVING OVER EVEN THE SMALLEST OF BUMPS, OR WHEN TURNING. I TOOK IT IN TO HAVE THE BRAKES CHECKED AND WHEN THE MECHANIC LIFTED IT, I WAS TOLD THE ENTIRE UNDERSIDE WAS COVERED IN RUST! I HEARD OF THE CROSSMEMBER EXTENDED WARRANTY SO I TOOK IT TO MAC HAIK JEEP FOR A DIAGNOSIS, THEY TOLD ME 3 - 5K TO REPLACE ALL PARTS, THAT ONLY THE CROSSMEMBER WOULD BE COVERED UNDER THE WARRANTY. THEY ADVISED ME TO BUY A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000629June 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE HAD TO BE JUMPSTARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE ADDITIONAL TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE AND WAS INFORMED THAT THE CRANK SHAFT FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000634June 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. AN UNKNOWN DEALER PROVIDED A LOANER VEHICLE FOR NINE MONTHS AND DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000686June 22, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. OCCASIONALLY, THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000724June 22, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE SEAT BELTS AND AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000201June 20, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
IN SEPTEMBER OF 2016 JEEP DISCOVERED A SERIOUS, POSSIBLY FATAL RISK POTENTIAL ASSOCIATED WITH A SENSOR INVOLVED IN RESTRAINING SEAT BELTS AND DEPLOYING AIR BAGS "UNDER CERTAIN IMPACT CONDITIONS". AS AN OWNER, I WAS NOT APPRISED OF THIS RISK UNTIL JUNE 20, 2017. THEN, WHEN I INQUIRED ABOUT THE AVAILABILITY OF A REPAIR TO CORRECT THIS LEMON I WAS "INFORMED", "ADVISED" THERE WAS NO REPAIR AVAILABLE AND SUCH REPAIR(S) MAY NOT BE AVAILABLE FOR SIX MONTHS. I WAS GIVEN A VAGUE ESTIMATE, AND VAGUE "ASSURANCE" I WOULD BE APPRISED OF REPAIR AVAILABILITY WHEN READY. I ASKED, "SHOULD I BEE DRIVING THIS FLAW?" THEY HAD NO SPECIFIC GUIDANCE. SERIOUSLY? ACCORDINFLY, I AM INVOKING "LEMON LAW" AND DEMANDING FULL LIQUIDATION OF MY EXISTING AUTO LOAN AT JEEP'S EXPENSE. IF THEY DO NOT OBLIGE, I SHALL SEEK CIVIL SUIT DAMAGES BY JURY TRIAL FOR ADDED EMOTIONAL PAIN AND SUFFERING COUPLED WITH THEIR FAILURE TO FULLY-DISCLOSE POTENTIAL FATAL FLAW FOR OVER SIX MONTHS TO JEEP OWNERS. I EXPECT THE NHTSA TO MANAGE THIS CLAIM. PERIOD. WHAT A MESS. WHAT COUNTRY IS THIS? IS ANYONE WATCHING AND PROTECTING CONSUMERS? I EXPECT THE NHTSA TO FORCE JEEP TO IMMEDIATELY UNDERTAKE A FULL BUYBACK PROGRAM NO LATER THAN JULY 1, 2017. PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000073June 19, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995809June 19, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (THOMAS DODGE CHRYSLER JEEP RAM LOCATED AT 9604 INDIANAPOLIS BLVD, HIGHLAND, IN 46322; (219) 924-6100) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995825June 19, 2017
POWER TRAIN
AFTER DRIVING ON THE HIGHWAY FOR ABOUT 2-3 HOURS, THE TRANSMISSION OVERHEATS AND THE CAR SPEED IS FORCED DOWN TO ABOUT 35-40 MPH. THIS IS VERY DANGEROUS WHEN VEHICLES ARE TRAVELING BEHIND ME AND THE CAR IS EFFECTIVELY SLAMMING ON THE BRAKES. WHILE THE VEHICLE MAY BE OPERATING AS DESIGNED WHEN THE TRANSMISSION OVERHEATS, IT SHOULDN'T OVERHEAT AFTER 2-3 HOURS OF HIGHWAY DRIVING. I AM NOT HAULING HEAVY CARGO OR EXCEEDING THE POSTED SPEED LIMITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995886June 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHILE MAKING A LEFT TURN, THE VEHICLE COMPLETELY LOST POWER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995716June 17, 2017
AIR BAGS, SEAT BELTS
THIS RECALL HAS BEEN RECOGNIZED AS INCREASING RISK OF INJURY IN THE EVENT OF CERTAIN CRASHES, HOWEVER, THERE IS STILL NOT A REMEDY FROM THE DEALER. THE ORIGINAL RECALL DATE IS SEPTEMBER 2016, SO IT HAS BEEN NEARLY A YEAR. I FEEL THAT IT WOULD BE IMPERATIVE THAT A REMEDY IS PROVIDED IN A TIMELY FASHION TO PREVENT THE NEED TO PROVIDE A RECOUNT OF AN INJURY DUE TO A CRASH. NEARLY A YEAR SEEMS EXTENSIVE FOR PROVIDING A SUITABLE RESOLUTION TO AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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