Jeep Patriot Complaints

3,365 consumer complaints on file.

#11098202May 27, 2018
FUEL/PROPULSION SYSTEM
EVERY TIME WE FILL THE GAS TANK, WITHIN A COUPLE MILES OR LESS, THE ENGINE BEGINS TO STALL. THIS IS A CONSISTENT PROBLEM AND DOES NOT MATTER WHEN/ WHERE THE VEHICLE IS DRIVING. VERY DANGEROUS SITUATION AS THIS USUALLY HAPPENS IN TRAFFIC AFTER LEAVING THE GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098208May 27, 2018
SERVICE BRAKES
WHEN BACKING UP SQUEAKING SOUND. IT WILL COME AND GO HAD THE DEALER CHECK IT AT EVERY MILLAGE CHECK. SAME STORY THEY COULD SPRAY BUT IT CAME BACK. IT MADE THAT NOISE A WEEK AFTER I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098003May 25, 2018
SUSPENSION, STRUCTURE
THE FRONT AND REAR CROSS BARS ARE SEVERELY RUSTED. MY MECHANIC TOLD ME THIS IS RUST IS NOT COMMON WEAR AND TEAR, BUT A POORLY MADE OR CHOSEN PART BY MY MANUFACTURER, JEEP / CHRYSLER. HE SAID MY VEHICLE IS UNSAFE TO DRIVE UNTIL THIS IS FIXED. WHILE THE CROSS BARS ARE COVERED UNDER AN EXTENDED WARRANTY THE BOLTS AND CONTROL ARMS (ALSO SEVERELY AND DANGEROUSLY RUSTED) ARE NOT. I AM OUT THOUSANDS OF DOLLARS BECAUSE JEEP WAS TOO CHEAP TO CHOOSE A QUALITY PART. MY VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098031May 25, 2018
UNKNOWN OR OTHER
THE THROTTLE CONTROL LIGHT COMES ON. THE ENGINE RUNS ROUGH AND THE TOP SPEED IS 20-25 MPH. MY JEEP HAS DONE THIS 5 TIMES. A REST HAS WORKED 3 TIMES AND HAS NOT THESE LAST TWO TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097827May 24, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BACK RIGHT TURN SIGNAL STAYS ON & WON'T BLINK FOR TURNS OR HAZARD... SHOP SAYS THERE'S SHORT ON CIRCUIT & WHOLE TIPM (POWER MODULE ) NEEDS REPLACING... ON THE INTERNET I'M SEEING LAWSUITS ABOUT THIS ISSUE & DEALERSHIPS HAVE CLAIMED THAT CHRYSLER/ JEEP WILL BE ISSUING RECALLS BUT NONE ARE COMING UP FOR MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097632May 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ELECTRONIC THROTTLE LIGHT FLICKED ON AND OFF ON FOUR SEPARATE OCCASIONS WHILE ACCELERATING. VEHICLE SEEMED TO REV UP AND ALMOST BOTTOM OUT. DIAGNOSED BY INDEPENDENT SERVICE SHOP AS FAULTY ELECTRONIC THROTTLE. REPAIR COST WAS APPROXIMATELY $742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097168May 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
VEHICLE STALLS AND STEERING LOCKS UP. THIS HAPPENED TWICE WHEN I WAS TURNING AND ALMOST GOT IN AN ACCIDENT BOTH TIMES SOMEBODY IS GOING TO GET KILLED! SERIOUS SAFETY ISSUE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097178May 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
VAPOR/LIQUID SEPARATOR VALVE. EVERYTIME I FILL UP MY GAS TANK, WITHIN A FEW METERS OF THE GAS STATION MY CAR BEGINS TO BUCKS AND STALL. EVERY SINGLE TIME! ALMOST CAUSING MULTIPLE ACCIDENTS. THIS IS AN ONGOING PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097349May 22, 2018
AIR BAGS, SEAT BELTS
2014 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROLLER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO ONE DEALER THAT CLAIMED THE RECALL WAS ALREADY PERFORMED ON THE VEHICLE. THE CONSUMER STATED THAT IT HAD NOT ACTUALLY BEEN COMPLETED THE CONSUMER TO THE VEHICLE TO ANOTHER DEALER WHERE THEY COMPLETED THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096944May 20, 2018
SUSPENSION, UNKNOWN OR OTHER
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096869May 19, 2018
UNKNOWN OR OTHER
REQUESTED A TOTAL OF $5,102.35 FOR DIAGNOSIS AND REPAIRS FOR A WELL-DOCUMENTED FAULTY CVT TRANSMISSION WHICH STARTED FAILING AFTER AROUND 90K MILES, DESPITE TAKING EXCELLENT CARE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096722May 18, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC THROTTLE CONTROL SENSOR WENT OUT. GAS PEDDLE STOPPED WORKING AND VEHICLE SHAKING/STALLING WHILE DRIVING ON HIGHWAY WHILE TAKING MY DAUGHTER TO SCHOOL. APPROX 79,000. COST OVER $800 TO HAVE IT REPLACED. ALREADY HAD TO REPLACE INTAKE MANIFOLD LAST SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094106May 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096387May 16, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING MY TANK, EVERYTIME I LEAVE THE GAS STATION THE ENGINE SPUTTERS AND WILL STALL. LUCKILY I'M ABLE TO SOMETIMES GET OVER ON TO THE SIDE OF THE ROAD BEFORE BEING IN AN ACCIDENT. THIS IS VERY DANGEROUS. DURING THE WINTER MONTHS WHEN IT IS COLD OUTSIDE, I AM ONLY ABLE TO PUT IN A FEW CENTS AT A TIME. IT CAN TAKE OVER 20 MINUTES TO SLOWLY FILL UP THE GAS TANK. MAX IT WILL FILL IS A FEW CENTS AT A TIME BEFORE YOU HAVE TO RELEASE THE HANDLE AND THEN PRESS IT EVER SO LIGHTLY TO FILL UP THE NEXT PART. THE ENGINE WILL OFTEN SPUTTER AS IT FEELS LIKE IT IS GOING TO QUIT RUNNING AS I'M DRIVING DOWN THE HIGHWAY OR INTERSTATE SIMILAR TO WHAT HAPPENS AFTER YOU FILL UP YOUR TANK. THE VA THE ONLY TIME THE JEEP IS STATIONARY IS WHEN I'M FILLING IT UP OR AFTER IT DIES AFTER A FUEL PHILIP. THE VEHICLE IS ALWAYS IN MOTION EITHER IN THE CITY HIGHWAY CITY ROAD WHEN IT KILLS AFTER FILLING UP. WHEN IT SPUTTERS AND PILLS AFTER FILLING UP YOU ARE UNABLE TO USE YOUR WHEEL AS IT LOCKS UP, VERY DANGEROUS. MY LIFE AND MY FAMILY'S LIFE IS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093879May 15, 2018
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
TAKATA RECALL I TOOK MY 2014 JEEP PATRIOT INTO MY LOCAL JEEP DEALER FOR REPAIR OF THE S61 TAKATA AIRBAG RECALL. WHILE THE VEHICLE WAS IN THE SHOP BEING REPAIRED, THE SERVICE MANAGER INFORMED ME THE NEWLY INSTALLED PART MALFUNCTIONED AND THOUGHT THE CAR HAD ROLLED OVER, AND DEPLOYED ALL AIRBAGS IN THE CAR. THIS DESTROYED THE INTERIOR OF THE CAR, INCLUDING THE ROOF, SEATS, FRONT CONSOLE, STEERING WHEEL, AND SEAT BELTS. THE MANAGER MENTIONED THEY WOULD FIX THE DAMAGE. HOWEVER, THE CAR WAS SUBMITTED FOR THE REPAIR ON APRIL 12, 2018, AND AS OF MAY 14, 2018 THEY HAVE NOT REMOVED THE OLD AIRBAGS, OR INSTALLED ANY NEW AIRBAGS. THIS IS A SERIOUS SAFETY CONCERN. IF THE NEWLY INSTALLED PART USED TO FIX THE RECALL HAD MALFUNCTIONED WHILE THE VEHICLE WAS IN USE, IT COULD HAVE BEEN A FATAL ACCIDENT. THERE IS NO WAY TO TELL IF AND WHEN THE PART WAS GOING TO MALFUNCTION. I NOW HAVE MY CONCERNS REGARDING THE SAFETY OF THIS VEHICLE, THE RELIABILITY OF THE RECALLED PART, AND THE SAFETY OF ANY NEWLY INSTALLED TAKATA AIRBAGS. THERE IS PROFESSIONAL NEGLIGENCE ON THE PART OF THE JEEP SERVICE CENTER FOR NOT REPAIRING THEIR ERROR FOR GREATER THAN 5 WEEKS AFTER THE DAMAGED OCCURRED, FOR REDUCING THE VALUE OF MY CAR, AND FOR USING FAULTY EQUIPMENT IN THEIR REPAIR. THERE IS ALSO PROFESSIONAL NEGLIGENCE ON THE PART OF THE TAKATA AIRBAG COMPANY FOR PROVIDING A FAULTY AIRBAG AND FAULTY REPAIR PART FOR THE S61 RECALL. THIS NEGLIGENCE COULD HAVE BEEN FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094000May 15, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
AFTER FILLING THE GAS TANK THE VEHICLE SHUTS OFF WITHIN A MILE WHEN IDLING. IT DOES IT AT RED LIGHTS AND AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093563May 13, 2018
FUEL/PROPULSION SYSTEM
FILLED UP THE TANK WITH FUEL, WHEN PULLING OUT IN TRAFFIC THE VEHICLE STALLS AND THEN EITHER CUTS OFF OR SURGES CAUSING LOSS OF STEERING CONTROL. THIS HAS HAPPENED NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093523May 13, 2018
UNKNOWN OR OTHER
MY JEEP PATRIOT 2011, WAS DRIVING PERFECTLY FINE, I STARTED IT UP ONE SATURDAY AFTERNOON 2 WEEKS 1 DAY AGO, WHILE DRIVING DOWN THE STREET 15 MINUTES INTO MY DRIVE, THE JEEP IMMEDIATELY STOPPED ACCELERATING. THE ENGINE LIGHT, TRACTION CONTROL LIGHT, AND THE OTHER ONE WITH SQUIGGLY LINES AND BRACKETS WITH AN EXCLAMATION MARK, CAME ON 30 SECONDS AFTER IT JUST STOPPED ACCELERATING. I HAD TO CAUTIOUSLY TURN INTO A PARKING LOT, AND I TURNED OFF THE CAR. I LOOKED AT THE MANUAL, AND COULDN'T FIND ANYTHING ABOUT WHAT WOULD BE WRONG. I THEN LOOKED AT GOOGLE, AND SAW THAT ALOT OF PEOPLE HAVE HAD THE SAME ISSUE. I TURNED THE CAR BACK ON, AND TRIED TO DRIVE IT, IT WOULD NOT ACCELERATE, AND WOULD ONLY GO APPROXIMATELY 5KM/H AT BEST. SO I HAD TO HAVE A TOW TRUCK COME PICK UP MY JEEP AND TAKE IT TO A SHOP. I HAVE NOW HAD 3 SHOPS TAKE A LOOK AT IT. THE FIRST SHOP REPLACED THE TCM (TRANSMISSION CONTROL MODULE), AND SAID IT WOULD FIX IT. WHEN THE PART CAME IN AND IT WAS PUT INTO THE JEEP. IT DIDN'T FIX IT. SAME ISSUES, ABSOLITELY NO HELP. THEY TOOK ANOTHER LOOK AT IT, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. COSTING ME 1000.00 FOR THE PART, AND THEIR LABOUR. THEN I TOWED IT TO 2 OTHER SHOPS. THEY COULDN'T FIGURE OUT WHAT'S WAS WRONG WITH IT EITHER. COSTING ME 500$ AT BOTH PLACES WITH NO HELP, AND MY JEEP STILL CURRENTLY WILL NOT RUN!!! I AM WITHOUT A CAR. MY JEEP ONLY HAS 80,000 KM ON IT!!! AND I STILL OWE 3.5 YEARS WORTH OF PAYMENTS ON IT! BUT IT CANNOT BE FIXED!!!??? NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT!!! NOT EVEN A JEEP/DODGE CHRYSLER DEALERSHIP SERVICES CENTER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093182May 10, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY THE ENGINE DIED WHILE I WAS TRAVELING AT 75MPH. PRIOR TO THE ENGINE DYING THERE WEREN'T ANY ISSUES. IT SIMPLY STOPPED RUNNING AND I HAD TO COAST TO THE SHOULDER. ONCE STOPPED I TURNED THE IGNITION OFF AND THEN RESTARTED WITHOUT AN ISSUE. THEN THE ENGINE DIED A SECOND TIME AS I WAS MERGING WITH TRAFFIC. AFTER I PULLED OVER AGAIN I WENT THROUGH THE START UP PROCESS AND I WAS ABLE TO GET TO WORK. WHILE OUT AT LUNCH THE ENGINE DIED AGAIN WHILE I WAS DRIVING IN A RESIDENTIAL AREA. THIS ISSUE JUST STARTED TODAY AND IT HAS ME HESITANT TO DRIVE, BUT THIS IS MY ONLY VEHICLE. I PLAN TO TAKE IT TO THE DEALERSHIP TOMORROW, BUT I'VE BEEN READING OTHER PEOPLE WHO HAVE HAD THIS ISSUE AND THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECREATE THE PROBLEM. SO I'M TRYING NOT TO GET MY HOPES UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093226May 10, 2018
STEERING
CAR PURCHASED IN WI AND DRIVEN IN TX. CAR HAS BEEN TAKEN REGULARLY TO MECHANIC FOR MAINTENANCE FOR FRONT SUSPENSION PROBLEMS. AT 77K, TWO OUTER TIE RODS AND TWO LOWER BALL JOINTS REPLACED, AT 133K, REPLACED ONE LOWER BALL JOINT AND ONE OUTER TIE ROD AGAIN. AT 136K REPLACED INNER TIE ROD. AT 143K REPLACED TWO FRONT CONTROL ARMS. CURRENTLY, BOTH CONTROL ARMS AND OUTER TIE RODS NEED TO REPLACED AGAIN, CURRENT MILEAGE IS 198K. MECHANIC HAS REPORTED NOISE COMING FROM FRONT SUSPENSION AND HAS NOTED HEAVY AMOUNT OF RUST ON THE FRONT CROSS MEMBER. STRUCTURAL INTEGRITY OF THE METAL IN FRONT CROSS MEMBER IS WEAK AND FURTHER COMPROMISED IF DRIVING IN AREAS WHERE SALT IS USED TO DE-ICE ROAD. IN ADDITION TIRES HAVE NEEDED TO REPLACED EACH TIME DUE TO UNEVEN WEAR RESULTING FROM THIS PROBLEM. CAR IS MAIN DRIVEN IN CITY ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Patriot