Jeep Patriot Complaints

3,365 consumer complaints on file.

#10396857April 19, 2011
STRUCTURE, EXTERIOR LIGHTING
2008 JEEP PATRIOT - DOME LIGHTS ARE LEAKING. IF YOU ARE NOT PAYING ATTENTION TO YOUR VEHICLE AND DON'T NOTICE THE WATER DAMAGE UNTIL IT IS TOO LATE YOU WILL BE PAYING TO GET THE WATER DAMAGE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396535April 16, 2011
STRUCTURE, EQUIPMENT
I PURCHASED A NEW 2009 JEEP PATRIOT ON 7/10/09 AND PAID CASH. ON 8/20/09 I TOOK IT TO THE DEALERSHIP WITH 2,563 MILES ON IT BECAUSE WATER WAS POURING INTO THE DASH, RADIO, AND ONTO ME WHILE DRIVING AFTER A RAINY NIGHT. THEY ADJUSTED SUNROOF GLASS AND RESEALED OPEN SEAMS IN SUNROOF FAME AND SAID IT WAS FIXED. ON 9/10/09 I TOOK IT BACK TO DEALERSHIP WITH 3,316 MILES ON IT FOR THE SAME EXACT PROBLEM OF WATER POURING FROM THE DOME LIGHT ALL OVER THE DASH, RADIO, AND ME AGAIN AFTER ANOTHER RAINY NIGHT. THEY REPLACED SUNROOF GLASS WEATHERSTRIPPING AND SAID IT WAS FIXED AGAIN. ON 11/17/10 AFTER A VERY LONG HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 18,706 MILES ON IT WITH WATER POURING FROM THE DOME LIGHT AND FROM THE REAR DOME AND FROM THE PASSENGER SIDE REAR DOOR AREA. THE CARPET WAS SOAKED AND THE DOME LIGHT HAD STOPPED WORKING. THEY REPOSITIONED DRAIN TUBES AND REPLACED SUNROOF GLASS AND SEAL. IN THE PROCESS THEY BROKE OUR HEADLINER BUT AGREED TO ORDER ANOTHER ONE FOR US. ON 12/14/10 AFTER ANOTHER HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 19,604 MILES ON IT WITH WATER POURING FROM HEADLINER AT THE PASSENGER REAR DOOR AREA AND SOAKING THE CARPET. WHILE AT DEALERSHIP THEY INSTALLED A NEW HEADLINER WHICH DOES NOT FIT PROPERLY BY THE WINDSHIELD. THEY CLAIMED THAT THEY COULD NOT MAKE THE ROOF LEAK ON THAT VISIT. THEY LOST TWO OF THE PLUGS THAT WENT INTO THE HEADLINER, CAUSING US TO HAVE TO MAKE AN EXTRA TRIP TO THEIR SHOP. MY WIFE AND I HAVE REALLY BEEN PUT OUT WITH ALL THIS. CHRYSLER'S SOLUTION IS FOR US TO UPGRADE TO A NEW HIGHER PRICED CHRYSLER PRODUCT. I HOPE THAT ALL OF THE MOISTURE DOESN'T CREATE A MOLD HAZARD FOR OUR INFANT GRANDCHILDREN THAT RIDE IN THIS VEHICLE. I HAVE SMELLED A MUSTY SMELL FROM TIME TO TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396499April 14, 2011
UNKNOWN OR OTHER
AFTER GOING THROUGH A CAR WASH WATER STARTED POURING OUT OF MY INTERIOR MAP LIGHTS (DOME LIGHTS). A QUICK SEARCH ONLINE FOR JEEP WATER LEAK DOME LIGHTS RESULTED IN 760,000 MATCHES. THERE ARE THOUSANDS OF BLOGS/WEBSITES/FORUMS ALL REFERRING TO THIS SAME ERROR. AFTER HEAVY RAINS OR WATER EXPOSURE (E.G. CAR WASH) THE WATER LEAKS THROUGH THE INTERIOR DOME AND MAP LIGHTS. MANY SITES INDICATE THE MANUFACTURERS RELUCTANCE TO MAKE THE REPAIRS AND TREAT THE SITUATION AS THOUGH THEY HAVE NO PRIOR INDICATION OF PROBLEMS. WITH THOUSANDS OF WEBSITES AND SO MANY PEOPLE REPORTING THE DEALERS ARE RELUCTANT TO REPAIR THIS OBVIOUS DESIGN FLAW, I AM LEFT WONDERING HOW MANY MANY PEOPLE HAVE TO REPORT THIS WATER LEAK TO THE MANUFACTURER BEFORE SOMETHING IS DONE TO CORRECT IT (VOLUNTARY OR MANDATORY RECALL). FORTUNATELY I AM STILL UNDER WARRANTY BUT I AM NOT LOOKING FORWARD TO ARGUING WITH THE DEALER OVER SOMETHING THAT IS CLEARLY A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395720April 13, 2011
STEERING
PREMATURE FAILURE OF TIE ROD ENDS ON 2007 JEEP PATRIOT. HAVE REPLACED TWO (2) OUTER AND ONE (1) INNER TIE ROD END IN 33,000 MILES OF PURELY ON ROAD USE. TIE ROD ENDS ARE NOT SERVICEABLE AND ARE INADEQUATE TO THE TASK. THE FIRST FAILURE WAS NOTED AT AN ANNUAL MOTOR VEHICLE SAFETY INSPECTION AT LESS THAN 24000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395785April 13, 2011
UNKNOWN OR OTHER
THE CAR WAS SHIFTING HARD INTO GEAR, MORE LIKE A MANUAL, INSTEAD OF SMOOTHLY SHIFTING. SOMETIMES THERE WAS A DELAYED START WHEN STARTING THE ENGINE. THIS OCCURRED FOR SEVERAL MONTHS AND WAS TAKEN IN TO THE DEALERSHIP TO BE EXAMINED. THEY REPLACED THE INTAKE MANIFOLD AND FLASH PCM. THE DEALERSHIP KEPT THE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395788April 13, 2011
ELECTRICAL SYSTEM
MY CAR WAS STILL HAVING A DELAYED START WHEN ATTEMPTING TO START THE ENGINE A MONTH AFTER TAKING IT INTO THE DEALER AND HAVING IT CHECKED. THERE WERE EVEN TIMES WHEN IT WOULD NOT START THE FIRST TIME. ONE DAY, LITERALLY ABOUT 0.5 MILES AFTER EXITING THE FREEWAY, THE RPMS WENT UP AND DOWN CHAOTICALLY AND THE CAR BEGAN TO COME TO A STOP. LUCKILY, I WAS ABLE TO COAST OVER ONTO THE SIDE OF THE ROAD AND CALL FOR ASSISTANCE. AND GOOD THING I WAS NO LONGER ON THE FREEWAY. MY CAR WAS TAKEN TO THE DEALER. THEY LOOKED AT IT AND SAID A WIRE TO THE STARTER NEEDED TO BE REPLACED, AS WELL AS THE BATTERY. THEY REPLACED THE SOLENOID WIRE TO STARTER AND I PURCHASED A NEW BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395791April 13, 2011
ELECTRICAL SYSTEM
ALTHOUGH THE WIRE TO THE STARTER HAD BEEN REPLACED IN OCTOBER 2010 BY THE DEALER, THE CAR WAS STILL HAVING PROBLEMS STARTING. I TOOK MY CAR TO A RELATIVE TO CHECK MY CAR SINCE NOTHING WAS REALLY GETTING RESOLVED AT THE DEALER. ONCE MY CAR WAS TURNED OFF IT WOULD NOT RESTART. MY CAR WAS EXAMINED AND THE WIRE THEY REPLACED WAS NOT PLACED BACK INTO THE PROTECTIVE CASING AND WAS SLIGHTLY CHARRED. IN ADDITION, THE STARTER WAS BURNT OUT AND NEEDED TO BE REPLACED. THE CORE WAS KEPT BY THE AUTO PART STORE THE NEW ONE WAS PURCHASED FROM. THE DEALERSHIP SAID REPLACEMENT OF MY STARTER WOULD NOT BE COVERED UNDER WARRANTY. IT WAS VERY SURPRISING THE STARTER HAD TO BE REPLACED JUST AFTER 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395793April 13, 2011
ELECTRICAL SYSTEM
ABOUT A YEAR INTO PURCHASING THE VEHICLE (PURCHASED IN FEB. 2008), THE LEFT REAR WINDOW WOULD LOCK AND NOT ROLL UP. THE CAR WOULD HAVE TO BE RESTARTED IN ORDER FOR IT TO WORK AGAIN. IT WAS TAKEN TO THE DEALER WHO EXAMINED THE PROBLEM AND FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395448April 11, 2011
SUSPENSION:FRONT
I TOOK MY JEEP PATRIOT IN FOR A POSSIBLE ALIGNMENT ISSUE TO FIND THAT FRONT BALL JOINTS NEEDED TO BE REPLACED AND MY TIRES WERE WORN DOWN TO THE WIRE. THESE TIRES WERE NOT EVEN A YEAR OLD AND BACK TIRES STILL LOOK BRAND NEW. THE TIRE SHOP SAID THAT THIS WAS INCREDIBLY UNSAFE AND SUGGESTED IT TO BE TOWED. THE DEALERSHIP ACKNOWLEDGED THIS TO BE A COMMON PROBLEM FOR THE JEEP, BUT A NON DEALERSHIP MECHANIC TOLD US THIS IS NOT SOMETHING THAT SHOULD HAPPEN TO A VEHICLE ONLY 4 YEARS OLD WITH 65,000 MILES. IT ANGERS ME THAT THERE IS NOT A RECALL BECAUSE IF I WOULD HAVE LOST A TIRE THE WRECK COULD BE DEADLY. THIS IS A COMMON JEEP PROBLEM FOUND ON ALMOST ALL JEEP FORUMS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395554April 11, 2011
SUSPENSION:FRONT, STEERING
EXCESSIVE WEAR IN BOTH THE LEFT AND RIGHT LOWER CONTROL ARMS/BALL JOINTS WAS DETECTED DURING ROUTINE MAINTENANCE OF OUR 2007 JEEP PATRIOT. DUE TO THEIR CONDITION, IT WAS NOT ADVISABLE TO DRIVE VEHICLE. VEHICLE HAD 45,061 MILES ON IT. THOUGH THIS IS A KNOWN ISSUE WITH JEEP PATRIOTS, CHRYSLER WOULD NOT PAY FOR REPAIR SINCE REPAIR WAS NOT PERFORMED AT DEALER (IT WAS NOT SAFE OR FEASIBLE TO GET VEHICLE TO DEALER). AFTER HAVING THIS ISSUE WITH THE PATRIOT, I HAD MY 2009 JEEP COMPASS INSPECTED. AT 31,000 MILES, SIGNS OF FAILURE WHERE FOUND IN THE RIGHT LOWER BALL JOINT. SOMETHINGS NEEDS TO BE DONE BEFORE A FATAL ACCIDENT OCCURS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393117March 28, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT FELL ASLEEP WHILE DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THIRTEEN TIMES AS THE ENTIRE ROOF SEPARATED FROM THE VEHICLE. THE CONTACT WAS REPORTED INURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE LOT. THE CONTACT STATED THAT THE ROOF SEPARATION WAS A SEVERE SAFETY RISK. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10392994March 27, 2011
STEERING, SUSPENSION:FRONT
I AM EXPERIENCING SHAKING IN MY STEERING (JEEP PATRIOT 2007) I WAS TOLD THAT I NEEDED TO REPLACE MY CONTROL ARM. I DID SOME RESEARCH AND FOUND THAT THIS SEEMS TO BE A PROBLEM THAT JEEP NEEDS TO ADDRESS.I HAVE HAD NUMEROUS ALIGNMENTS AND TIRE REPLACEMENTS AND THAT DOESN'T SEEM TO HELP NOW I AM GREATLY CONCERNED ABOUT MY SAFETY. WILL JEEP RECALL THIS PROBLEM BEFORE SOMEONE GETS HURT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392439March 22, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONING CONDENSOR IS POSITIONED DIRECTLY IN THE FRONT OF THE VEHICLE. NOTHING PROTECTS THE UNIT (BUMPER, PLASIC COVER, ETC). A ROCK CAN EASILY STRIKE THE UNIT RESULTING IN DAMAGE. THIS COULD BE A FIRE HAZARD, AS THE UNIT CONTAINS FREON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392254March 20, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
CHRYSLER IS INTENTIONALLY INFLATING TIRES TO 40 PSI TO PREVENT LOW PRESSURE WARNING LIGHT FROM COMING ON. I TOOK MY JEEP PATRIOT TO ROCHESTER HILLS (MI) CHRYSLER FOR A TIRE ROTATION I FOUND THE TIRES INFLATED TO 40 PSI WHEN I INQUIRED, THE SERVICE REP SAID IT WAS "TO PREVENT THE WARNING LIGHT FROM COMING ON WHEN IT GETS TO 0 DEGREES." 40 PSI IS 8 PSI OVER THE DOOR STICKER RECOMMENDED 32 PSI. IF YOU USE THE "12 DEGREES CHANGES THE PRESSURE BY 1 PSI" AS PER THE OPERATORS MANUAL AND YOU INFLATED THE TIRES AT THE RECORD HIGH AMBIENT OF 62 DEGREES AND CHECKED THEM AGAIN AT THE RECORD LOW OF -11 DEGREES (73 DIVIDED BY 12= 6 PSI) THE DEPARTURE FROM AVERAGE LOW 19 DEGREES TO RECORD LOW -11 EQUALS 2 PSI. THE DEPARTURE FROM THE AVERAGE HIGH 33 DEGREES TO AVERAGE LOW 19 DEGREES EQUALS 1 PSI. CHRYSLER'S ACTIONS INDICATE A PROBLEM WITH THEIR TIRE PRESSURE SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390380March 16, 2011
SUSPENSION:FRONT
2007 JEEP PATRIOT LIMITED, FWD. AT APPROX 47,000 MILES THE LEFT FRONT BALL JOINT WAS WORN AND NEEDED REPLACING. AT 55,000 THE RIGHT BALL BEARING WAS PITTED AND WORN TO THE POINT OF BEING DANGEROUS, ACCORDING TO OUR MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390435March 16, 2011
SUSPENSION:FRONT
LESS THAT 3 YRS OLD AND JUST OVER 44,000 MILES, MY 2008 JEEP PATRIOT'S FRONT BEARINGS & BALL JOINTS ARE BAD. I HAVE NOT DRIVEN THIS VEHICLE HARD BY ANY MEANS, MOSTLY HIGHWAY MILES. I WAS TOLD BY THE DEALERSHIP THAT I COULD LOOSE A WHEEL JUST BY HITTING ONE BAD POTHOLE. THIS IS A VERY SERIOUS SAFETY CONCERN FOR ME & MY CHILDREN, ESPECIALLY SINCE WE TRAVEL AT OVER 55MPH MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390125March 14, 2011
SERVICE BRAKES, HYDRAULIC, SEATS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE HEADREST IN THE REAR WAS BLOCKING HIS VIEW FROM THE REARVIEW MIRROR. IN ADDITION, WHEN APPLYING THE BRAKES THE VEHICLE WOULD EXHIBIT AN ABNORMAL SQUEALING AND HE COULD HEAR AIR WITHIN THE BRAKE BOOSTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURES WERE NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 3,057 AND THE FAILURE MILEAGE WAS 260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386848March 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE CONTACT STATED THAT OVER THE COURSE OF SEVERAL MONTHS, THE WIRING HARNESS INSULATORS WERE BEGINNING TO DISINTEGRATE CAUSING THE VEHICLE TO STALL SPORADICALLY. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE WIRES WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386384March 3, 2011
STRUCTURE
ROOF LEAKS WHEN IT RAINS. IT HAS DONE THIS THREE TIMES WITH A SUBSTANTIAL AMOUNT OF WATER LEAKING THROUGH THE MAP LIGHT. FIRST LEAK IN SEPTEMBER 2010 LAST LEAK WAS 3/1/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383876February 19, 2011
STEERING
I STARTED NOTICING A VIBRATION AND STEERING WHEEL SHIMMY. I TOOK IT IN TO GET NEW TIRES AND ALIGNMENT. I WAS TOLD (AND SHOWN) THAT BOTH FRONT PASSENGER AND DRIVER SIDE LOWER BALL JOINTS WERE BAD AND THE FRONT OUTER TIE ROD ON THE DRIVERS SIDE WAS BAD. I WAS TOLD THAT WITH ONLY 41100 MILES ON THE VEHICLE THE PARTS SHOULD NOT BE BAD. I WAS QUOTED A PRICE OF AROUND $1000.00 TO REPLACE THE DEFECTIVE PARTS. THEY COULD NOT DO THE ALIGNMENT BECAUSE OF THE DEFECTIVE PARTS AND NOW I HAVE A VEHICLE WITH $700.00 WORTH OF NEW TIRES SITTING IN THE DRIVEWAY. I HAVE AN APPOINTMENT AT THE DEALERSHIP IN TWO DAYS. I PURCHASED AN EXTENDED MAINTENANCE PLAN WHEN I PURCHASED THE VEHICLE. WE'LL SEE IF THE DEALER HONORS THE AGREEMENT. I DECIDED TO INVESTIGATE AND HAVE FOUND NUMEROUS OTHERS WHO HAVE HAD THE SAME PROBLEMS AS I. I PURCHASED THE VEHICLE NEW AND IT'S ONLY BEEN DRIVEN ON PAVED STREETS AND HIGHWAYS, NEVER "OFF ROAD".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Patriot