Jeep Patriot Complaints

3,365 consumer complaints on file.

#10535574August 15, 2013
ENGINE
THE CAR HAD 1/4 OF A TANK OF GAS. WHILE DRIVING UP A HILL JUST OUTSIDE OF FLAGSTAFF, AZ THE ENGINE STALLED AND STOPPED RUNNING. THE CAR WOULD NOT START EVEN AFTER SITTING FOR AT LEAST AN HOUR. AT THE DEALERSHIP THE CAR STARTED RIGHT UP. THE DEALERSHIP IN FLAGSTAFF SAID THAT IT HAD RUN OUT OF GAS BECAUSE OF A DESIGN FLAW AND THAT THEY HAVE SEEN THIS BEFORE. THEY TOLD US THAT EVEN THOUGH THERE WAS GAS IN THE TANK IF IT IS LESS THAN HALF FULL AND YOU GO UP A HILL THIS WILL HAPPEN. IT WAS SCARY AS THERE WAS NO POWER STEERING OR POWER BRAKES. IT WAS LUCKY THAT THERE WAS NO TRAFFIC ON THE ROAD NEAR US AT THE TIME. JEEP DID A RECALL OF THE PATRIOTS IN 2012 FOR A SIMILAR PROBLEM AND IT SEEMS TO ME THAT THE DESIGN PROBLEM WAS NOT FIXED IN THE 2013 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535331August 14, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V120000 (FUEL SYSTEM, GASOLINE), THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD NOT HAVE THE PART TO REMEDY THE RECALL FOR SEVEN WEEKS. THE CONTACT STATED THAT SEVEN WEEKS WAS TO LONG TO WAIT TO REPAIR A MANUFACTURER'S DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534221August 8, 2013
FUEL SYSTEM, GASOLINE
I RECEIVED A RECALL NOTICE SEVERAL MONTHS AGO (I DO NOT HAVE THE EXACT DATE AS THE NOTICES ARE NOT DATED NOR POSTMARKED) REGARDING THE FUEL TANK TRANSFER TUBE. I CALLED THE DEALER AS SOON AS I RECEIVED THE NOTICE, AND WAS TOLD THAT CHRYSLER/JEEP HAD NOT RELEASED A PART NUMBER YET. WHEN I CALLED SEVERAL WEEKS LATER, I WAS TOLD THAT THE DEALER NOW HAS A PART NUMBER AND IS ORDERING THE PART. TODAY, WHEN I CALLED AGAIN, I WAS TOLD THAT JEEP IS ONLY SENDING ONE PART EVERY 2 WEEKS AND THAT THE DEALER IS WORKING OFF OF A WAITING LIST AND I MAY NOT BE CALLED FOR ANOTHER MONTH. THIS IS TOTALLY UNACCEPTABLE. IF THE VEHICLE MALFUNCTIONS IN THE WAY THAT IT IS DESCRIBED IN THE RECALL NOTICE, MY CAR COULD STOP IN THE MIDDLE OF A HIGHWAY WHICH PUTS ME AT RISK OF BEING HIT BY OTHER VEHICLES AND KILLED. I HOPE THAT SOMETHING CAN BE DONE TO EXPEDITE THESE PARTS GETTING TO ALL OF THE OWNERS OF THESE JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533877August 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED TWICE ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533923August 6, 2013
SEATS
THE HEADRESTS IN THE 2010 JEEP PATRIOT ARE OF INFERIOR QUALITY AND MAY PUT OWNERS AT RISK OF SERIOUS INJURY OR DEATH. A CHEAP PIECE OF PLASTIC OR METAL INSIDE OF MY DRIVER'S SIDE HEADREST RECENTLY BROKE. AS A RESULT, THE HEADREST MERELY HANGS AND CANNOT BE ADJUSTED. ON 8/6/13, I WAS INFORMED BY A SERVICE ADVISOR AT RAIRDON DODGE CHRYSLER JEEP (KIRKLAND, WA), THAT THE BROKEN PART COULD NOT BE REPAIRED OR REPLACED AND THAT THE COST OF REPLACING THE HEADREST WOULD BE $498. I BELIEVE THIS TO BE ENTIRELY UNREASONABLE, FOR THE FOLLOWING REASONS: 1. A DEFECTIVE PART OR A PART OF VERY POOR QUALITY WAS USED IN THE HEADREST 2. THE POOR DESIGN OF THE HEADREST DOES NOT PERMIT THIS INEXPENSIVE PART TO BE REPAIRED OR REPLACED WITHOUT REPLACING MANY MORE EXPENSIVE, ELECTRONIC PARTS 3. JEEP PATRIOTS WITH PROBLEM HEADRESTS ARE ALMOST CERTAINLY LESS SAFE, GIVEN THE FACT THAT THE BRAKES AND/OR AIRBAGS MAY FAIL TO WORK PROPERLY (DUE TO MALFUNCTIONING SENSORS INSIDE OF THE HEADREST; THEY MAY NOT FUNCTION PROPERLY, AS A RESULT OF THE HEADREST NOT MAINTAINING A PROPER POSITION) 4. THE COST OF REPLACING THE HEADREST (WHICH CANNOT BE REPAIRED) IS PROHIBITIVELY EXPENSIVE AND MAY EVEN CONSTITUTE AN ILLEGAL FORM OF FINANCIAL EXPLOITATION I HOPE THAT THE NHTSA WILL CONSIDER ISSUING A FORMAL RECALL FOR THE HEADRESTS IN THE 2010 JEEP PATRIOT AND/OR ORDER RAIRDON DODGE CHRYSLER JEEP TO REPLACE THE HEADRESTS ON MY VEHICLE AT LITTLE OR NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533561August 5, 2013
FUEL SYSTEM, GASOLINE
2012 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO FUEL TANK TRANSFER RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL ISSUE, HAS NOT BEEN REMEDIED, AND IT HAS BEEN SIX MONTHS. THE CONSUMER STATED WHEN HE WENT TO THE DEALER, THE VEHICLE SAT ALL DAY AND THE FOLLOWING DAY, WHEN HE WENT TO THE DEALER, THEY WERE NO WHERE NEAR SERVICING THE VEHICLE. UPDATED 08/15/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533199August 2, 2013
WHEELS, ENGINE, EXTERIOR LIGHTING
WE BOUGHT THE JEEP USED WITH ABOUT 50K MILES ON IT. AFTER A SHORT TIME THE CHECK ENGINE LIGHT CAME ON FOR A VALVE TO BE REPLACED. ALSO, WHEN WE USE THE TURN SIGNAL THE DOME LIGHTS COME ON. OF COURSE EVEN THOUGH WE BOUGHT THE WARRANTY NONE OF THESE PROBLEMS ARE COVERED. I DON'T KNOW HOW THE LIGHTING SYSTEM FAILING COULD POSSIBLE BE WEAR OR TEAR OR MISUSE, BUT THEY SAY ITS NOT THEIR FAULT AND IT'S NOT COVERED. SO IN THE 3 DAY PERIOD WHERE WE WERE WAITING TO HAVE THOSE PROBLEMS FIXED WE HAD ANOTHER PROBLEM. MY WIFE AND I WERE DRIVING DOWN THE HIGHWAY AT ABOUT 50MPH AND THE TIRE COMPLETELY AND INSTANTLY WENT FLAT ALMOST CAUSING US TO WRECK! WITH MY 4 YEAR OLD SON IN THE BACK! WE TAKE THE TIRE TO A TIRE SHOP AND THEY SAY IT WAS THE VALVE AND IT'S A KNOWN PROBLEM WITH OUR VEHICLE FOR THAT YEAR AND EXPLAINS EVERYTHING ABOUT IT. I CALL 2 OTHER TIRE SHOPS TO VERIFY WHAT HE SAID AND THEY BOTH AUTOMATICALLY KNEW ABOUT THE PROBLEM AND SAID IT HAPPENS ALL THE TIME AND I ALSO NEED TO HAVE THE OTHERS REPLACED COSTING OVER $350!!! WE TELL THE JEEP DEALERSHIP ABOUT IT AND THEY SAY WE HIT A ROCK DRIVING DOWN THE ROAD AND THEY KNOW OF NO SUCH PROBLEMS. I GOOGLE THE PROBLEM OF TPMS AND SURE ENOUGH TONS OF WEBSITES TALKING ABOUT EVERYONE'S BALL JOINTS GOING BAD, AND TPMS PROBLEMS. NOT ONLY ARE THEY ACTING LIKE IT'S NOT A KNOWN PROBLEM WHEN IT CLEARLY IS...THEY PUT ME AND MY FAMILIES' LIVES AT RISK BY ACTING LIKE NOTHING IS WRONG AND NOT LETTING US KNOW THAT THE PROBLEM WILL LIKELY CONTINUE HAPPENING TO THE OTHER TIRES!!!! THIS IS AN OUTRAGE AND SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533062August 1, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
ENGINE STALLS OUT AND LOSS OF POWER STEERING, BRAKE, AT HIGHWAY SPEED CAUSED ME TO VEER OFF THE ROAD SEVERAL TIMES. COULDN'T STOP DURING ONE ENGINE STALL IN TOWN AND TURNED INTO A CVS PHARMACY LOT AND CRASHED INTO AND ISLAND CURB, ENGINE STALL PULLED OF HWY INTO A CEMETERY AND HIT A POST DURING A STALL WHILE TURNING BECAUSE OF LOSS OF POWER STEERING. WHILE PULLING TO SHOULDER JEEP SWAYED AND PULLED INTO DITCH WHEN ENGINE STALLED AT HWY SPEED. WHILE TRYING TO CORRECT THE VEHICLE WENT AIR BORN AT NIGHT... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10532853July 31, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V120000 (FUEL SYSTEM, GASOLINE) OVER A MONTH AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532517July 30, 2013
STEERING:RACK AND PINION
2009 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE RACK AND PINION FAILURE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532039July 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND LEAKED TRANSMISSION FLUID WITH THE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526310July 23, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL WAS SEPARATED DUE TO A DEFECT IN THE LOWER CONTROL ARM AND BALL JOINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE DEALER FOUND THAT THE PASSENGER'S SIDE FRONT BALL JOINT AND LOWER CONTROL ARM WAS ALSO DEFECTIVE. THE VEHICLE WAS REPAIRED. THE DRIVER AND PASSENGER FRONT LOWER CONTROL ARM AND BALL JOINT WERE REPLACED AND THE MANUFACTURER ASSISTED WITH THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 13,460 AND THE APPROXIMATE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525941July 20, 2013
STRUCTURE
I BOUGHT MY 2007 JEEP PATRIOT THE END OF MAY OF 2007 AND IT STARTED LEAKING FROM THE DOME LIGHT THE FIRST RAIN WE HAD...A WEEK AFTER I BOUGHT IT. I BROUGHT IT TO THE DEALER SEVERAL TIMES AT FIRST TO GET IT FIXED SINCE THE LEAKING KEPT RECURRING AND IT WAS COVERED BY WARRANTY. THE TUBING END WAS CRUSHED AND TWISTED WAS THE FIRST DIAGNOSIS. I LOST FAITH IN HAVING THE PROBLEM FIXED. I DEALT WITH THE LEAKING DOME LIGHT BUT NOW OTHER ISSUES HAVE ADDED TO THE DISAPPOINTMENT. WATER NOT ONLY POURS OUT OF THE DOME LIGHT BUT LEAKS INTO SPARE TIRE, CARPET IN BACK SEAT AREA, ON MY SHOULDER FROM PLASTIC BORDER AROUND SUNROOF, AND LITTLE SQUARES OF PLASTIC ON BARS ON BOTH SIDES OF WINDSHIELD. I HAD TO BUY A STEAM CLEANER TO BOTH EXTRACT WATER FROM CARPET/SPARE TIRE SPACE AND ALSO CLEAN THE CARPET. THERE IS SO MUCH LEAKING WATER THAT I HEAR WATER WAVES IN THE BACK AS I DRIVE. I JUST BROUGHT MY JEEP IN THIS WEEK (7/15/13) TO ADDRESS ALL THE LEAKING ISSUES. THEY REPLACED A SEAL AROUND MY 3RD BRAKE LIGHT AND CLEANED MY CARPET. JUST DROVE MY CAR (7/20/13) AFTER A BUNCH OF RAIN LAST NIGHT AND WATER POURED FROM THE DOME LIGHT, DRIPPED ON MY SHOULDER, AND SOME IS IN THE SPARE TIRE AREA. THE CARPET WAS DRY THIS TIME. I WILL HAVE TO BRING MY CAR IN AGAIN NEXT WEEK. I IMAGINE THEY WILL TELL ME I NEED A NEW SUNROOF WHICH I AM NOT CONFIDENT WILL FIX THE ISSUE. THE SUNROOF WAS NEW WHEN I BOUGHT IT AND IT LEAKED SO WHY SHOULD I REPLACE IT ONLY TO PROBABLY HAVE MORE LEAKING AND DEBT. I DON'T HAVE A COVERED AREA TO STORE MY CAR NOR SHOULD I HAVE TO DO SO. I HAVE REPLIED TO JEEP'S REQUEST FOR INPUT ON MY JEEP PATRIOT AND SERVICE VIA SURVEY BUT FEEL LIKE IT IS A WASTE OF MY TIME. I THINK EVERYONE AT THE DEALER IS TRAINED TO RESPOND TO MY DISAPPOINTMENT OF WATER LEAKS WITH A COMMENT SUCH AS, "YEAH, SUNROOFS ARE NOTORIOUS FOR WATER LEAK ISSUES." DRYING UP WATER IS VERY DISTRACTING TO DO WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525559July 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525293July 17, 2013
FUEL/PROPULSION SYSTEM, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THERE WERE TWO RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 13V120000 (FUEL SYSTEM, GASOLINE) AND 13V233000 (AIR BAGS , ELECTRICAL SYSTEM , SEAT BELTS) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PARTS. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524954July 15, 2013
SUSPENSION
FRONT BALL JOINTS HAVE BEEN REPLACED MANY TIMES, BUT WEAR OUT REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525002July 15, 2013
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON US 23 SOUTH JUST ENTERING TOLEDO WHEN THE VEHICLE LOST POWER AND AFTER DRIVING 4 HOURS AT HIGHWAY SPEEDS. I WAS GOING ABOUT 60 MPH AT THE TIME. AS THIS HAS HAPPENED BEFORE, I PULLED OFF AT THE EXIT AT DROPPING POWER..COULD THE CAR TO GO AT MOST 10 MPH AND PULLED INTO A SERVICE STATION TO CHECK FLUIDS AND REFUEL. AFTER A FEW MINUTES THE CAR RESTARTED AND WAS ABLE TO DRIVE AGAIN. TAKING THE CAR INTO DEALER BUT THEY ALREADY DISAVOWED ANY RECALLS OR REPORTED TROUBLES WITH THE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525006July 15, 2013
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525007July 15, 2013
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524894July 15, 2013
WHEELS, TIRES
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED TO THE CONTACT THAT THE VALVES STEMS NEEDED TO BE REPLACED ON ALL FOUR TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 25,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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