Jeep Patriot Complaints

3,365 consumer complaints on file.

#10722877June 2, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL AND FUEL CAP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722555June 1, 2015
ENGINE
I WAS DRIVING DOWN THE ROAD AND THE POWER DIED, COULD NOT EXCELERATE, CHECK ENGINE LIGHT CAME ON AND THEN THE JEEP DIED, WOULDN'T START IN THE MIDDLE OF TRAFFIC. HAD TO BE TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722580June 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT STATED THAT THE HEADLIGHTS, TURN SIGNALS, HORN, HEATED SEATING, AND WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES, BUT THE FAILURE HAD NOT BEEN REPAIRED. THE CONTACT BELIEVED THE ISSUE WAS WITHIN THE INSTRUMENT CLUSTER, BUT THE DEALER HAD NOT MADE THAT DETERMINATION. THE FAILURE MILEAGE WAS 3,000. MA 08/06/15 THE CONSUMER STATED ON NOVEMBER 22, 2015 HE EXPERIENCED THE SAME RECURRING PROBLEM THAT WAS SUPPOSEDLY FIXED THE LAST SEVERAL TIMES IT HAPPENED. UPDATED 12/07/15.*JB UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722679June 1, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED THE VEHICLE INTO A POLE. AS A RESULT, THE VEHICLE FLIPPED MULTIPLE TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722743June 1, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. WHILE A TECHNICIAN WAS REPLACING THE CONTROL ARMS AND LEAF SPRINGS ON THE VEHICLE, IT WAS DISCOVERED THAT THE K-FRAME SPLIT AND NEEDED TO BE REPLACED BEFORE THE VEHICLE COULD PASS INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722389May 30, 2015
SERVICE BRAKES
I GO TO START MY 2014 PATRIOT AND WHEN I MOVE IT AND STEP ON MY BRAKE PEDAL WHEN ITS COLD, THE BRAKES SQUEAL. I HAVEN'T HAD ANY PROBLEMS OTHER THAN THAT SO FAR, AND IT NOW HAS ABOUT 1,600 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722377May 29, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
THE TRANSMISSION OVER HEATS AND THE SPEED SLOWS DOWN AUTOMATIC AND WILL CAUSE THE CAR TO STALL.THIS HAPPENS ON ALL LONG ROAD TRIPS. THE CHAIN DRIVE TRANSMISSION IS AT FAULT. JEEP COVERED THIS UP BY PUTTING CENSOR ON COOLING PART TO MASS THE REAL FAULT. THIS HAS HAPPEN THREE TIMES ALWAYS ON LONG MILEAGE TRIPS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721811May 27, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
UPON TAKING MY WIFE'S JEEP PATRIOT FOR THE YEARLY INSPECTION IN WESTERN PENNSYLVANIA, I WAS TOLD THAT THE VEHICLE HAS A RUSTED OUT AND ROTTED CROSSMEMBER AND WOULD NOT BE ABLE TO BE DRIVEN ANY LONGER. I WAS GIVEN A 10 DAY PERIOD TO HAVE THE VEHICLE REPAIRED OR THE VEHICLE WOULD BE TOTALLY INOPERABLE. I CONTACTED BOTH RON LEWIS AUTOMOTIVE SERVICE DEPT. IN ADDITION TO CHRYSLER. RON LEWIS CHECKED THE VIN NUMBER AND SAID THAT THERE WERE NO OUTSTANDING BULLETINS FOR THIS REPAIR. IN ADDITION, CHRYSLER DID NOT OFFER TO COMPENSATE FOR THE REPAIR. I ASSUMED THAT I WOULD HAVE TO PAY THE ENTIRE COST FOR THE REPAIR . HAVING THE SERVICE DEPT LIE TO ME ABOUT THERE BEING NO RECALL IS A SERIOUS MATTER. THIS COULD HAVE COST ME MY LIFE BY BEING GIVEN MISINFORMATION BY THE DEALERSHIP SERVICE DEPT.. IN ADDITION, I HAD NOTICED THE SNAPPING NOISE WITHIN THE FIRST SIX MONTHS OF OWNERSHIP OF MY NEW JEEP PATRIOT BUT WAS TOLD BY THE SERVICE DEPT AT RON LEWIS THAT EVERYTHING WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721350May 26, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING UP TANK TO "CLICK" SHUTOFF WITH NO OVERFILLING, JEEP PATRIOT 2007 STALLS AND SHUTS DOWN COMPLETELY AFTER ABOUT 2 MINUTES OR 1 MILE BACK ON THE ROADWAY. AFTER THE FIRST INCIDENT, THIS CONTINUED HAPPENING AFTER EVERY COMPLETE TO "CLICK" FILL UP. TOOK JEEP TO DEALERSHIPS IN PLANO, TX AND RICHARDSON, TX FOR CONSULTATION WITH THEIR SERVICE DEPARTMENTS. BOTH SERVICE MANAGERS INFORMED ME THAT IT COULD BE ANY PART IN THE FUEL DELIVERY SYSTEM MALFUNCTIONING THAT WOULD CAUSE THIS, AND THAT ANY REPAIRS WOULD BE EXPLORATORY AND MOST LIKELY THE TOTAL WOULD BE $1,000 PARTS AND LABOR. MY RESEARCH ON THE WEB POINTS TO A FAULTY VALVE THAT IS INTEGRATED INTO THE FUEL TANK (NOT SEPARATELY REPLACEABLE FROM REPLACING THE FUEL TANK) THAT DOESN'T SHUT OFF CORRECTLY. THIS CAUSES THE VAPOR CANISTER TO BECOME SATURATED, WHICH MESSES UP THE FUEL/AIR MIX BEYOND THE ABILITY OF THE COMPUTER TO COMPENSATE FOR, SO THE JEEP STALLS. THE STALLING OUT WITH THE LOSS OF POWER STEERING MAKES NAVIGATING OUT OF TRAFFIC DIFFICULT AND DANGEROUS TO ME AND OTHER DRIVERS. FOR NOW, I GUESS ABOUT WHEN THE TANK MIGHT BE FULL AT FILL-UPS, AND MANUALLY STOP THE FILL-UP. FILLING UP SHORT OF THE AUTO "CLICK" SHUTOFF HAS SO FAR AVOIDED FURTHER STALLS. HOWEVER, DOING THIS IS NOT ALWAYS EASY TO MONITOR. ALSO, I NOW WORRY THAT THE VAPOR CANISTER AND PERHAPS OTHER FUEL SYSTEM DELIVERY COMPONENTS MAY BE DAMAGED, BUT DON'T WANT TO PAY FOR EXPLORATORY (GUESSES) PARTS AND LABOR REPAIRS; I WOULD LIKE A CLEAR INDICATION FROM THE MANUFACTURER AS TO THE SPECIFIC PART(S) FAILURES THAT ARE CAUSING THE STALLS, AND WOULD LIKE FOR THEM TO RECALL ANY PARTS AS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721492May 26, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE BEING SERVICED FOR THE BRAKES AND ROTORS, THE INDEPENDENT MECHANIC DETERMINED THAT THE CRADLE, BOLT JOINTS, AND TIE RODS WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721565May 26, 2015
FUEL/PROPULSION SYSTEM, ENGINE
A MECHANIC TOLD ME THAT THE OVERFLOW VALVE IS PROBABLY THE PROBLEM,. HE STATED THAT WHEN FILING UP WITH GAS, IT IS NOT SHUTTING OFF THE NOZZLE FLOW IN TIME, AND ALTHOUGH IT ISN'T SPILLING GAS ON THE GROUND IT IS WETTING THE CANISTER. HE SAYS THAT THROWS OFF THE AIR-GAS CALCULATIONS UNTIL THE CANISTER DRIES, 1-4 MINS AFTER RUNNING. IN THE MEANTIME, IT SHUTTERS HARD AND/OR STALLS MULTIPLE TIMES, EVEN WHILE DRIVING. HIS RECOMMENDATION WAS TO LIVE WITH IT AND JUST MANUALLY FILL UP A LITTLE UNDER FULL. THIS IS BECAUSE THE VALVE CAN'T BE REPLACED W/O REPLACING THE ENTIRE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720999May 22, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE ACCELERATING, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM WAS MISSING THE PINCH BOLT AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THERE WAS NO EVIDENCE THAT THE BOLT WAS EVER PLACED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717642May 21, 2015
ENGINE
ON SEVERAL OCCASIONS I NOTICE THAT WHEN I GO START MY JEEP IT THE ENGINE HAS A BIT OF HESITATION STARTING, WHEN IT STARTS IT LIKE THUMP. ALSO WHILE DRIVE MY VEHICLE SEEM TO INCREASE AN AT TIME DECREASE ON ITS OWN. TODAY I DID A SEARCH ON RECALLS AND FOUND ONE SAFETY RECALL N52. I CONTACTED CHRYSLER TO INQUIRE ABOUT THE RECALL AND WAS TOLD THERE WERE NO RECALLS FOR MY JEEP. I EXPLAINED THAT NHTSA HAD THE RECALL INFORMATION ON THEIR WEB SITE, AND WAS INFORMED THAT IT IS NOT THE NHTSA WHO PUTS RECALLS. RECALLS ARE VIN SPECIFIC. I'M A LITTLE BAFFLE BY THE WOMAN AT CHRYSLER'S COMMENT, DUE TO THE FACT THAT SHE HAS NO IDEA OF WHAT IS HAPPENING WITH MY VEHICLE. I THANK THE WOMAN AND STATED THAT I HONESTLY HOPE THE INFORMATION GIVEN IS CORRECT AND THAT I AM SAFE ON THE ROADS. PERSONALLY I DON'T TRUST THE MANUFACTURES DUE TO HAVING PAST RECALLS ON VEHICLES AND RECIEVING NO NOTIFICATION. MY QUESTION TO NHTSA IS REGARDING RECALL N52 IS THIS A VIN SPECIFIC RECALL OR IS THIS A RECALL FOR 2014 JEEP PATRIOT OWNERS. I ALSO NOTICE THE ISSUE ANOTHER PERSON HAD WITH THE REAR BRAKE SQUEALING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716622May 15, 2015
ENGINE
I WORK FOR THE FEDERAL GOVERNMENT AND THIS INCIDENT OCCURRED WITH ONE OF OUR SHARED FLEET VEHICLES. ON 5/11/15, I WAS DRIVING A 2014 JEEP PATRIOT FROM PITTSBURGH, PA TO ERIE, PA ON INTERSTATE 79 NORTH. APPROXIMATELY 1 1/2 HOURS INTO THE TRIP, I WAS TRAVELING AT APPROXIMATELY 65 MPH IN THE LEFT LANE AND ATTEMPTING TO PASS ANOTHER CAR. I NOTICED THAT MY VEHICLE WAS QUICKLY LOSING POWER. I WAS UNABLE TO PULL OFF THE ROAD ON THE LEFT DUE TO AN EMBANKMENT. AFTER SEVERAL CARS AND TRACTOR TRAILERS HAD TO BRAKE AND SWERVE TO PASS ME ON THE RIGHT, I WAS ABLE TO STEER THE CAR INTO THE RIGHT LANE AND OFF THE SIDE OF THE ROAD JUST BEFORE IT STOPPED COMPLETELY. I WAS NOT ABLE TO RESTART THE VEHICLE AND CALLED FOR A TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716422May 14, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING ALL OF A SUDDEN THE CAR ACTS LIKE IT IS DYING FOR A SHORT PERIOD OF TIME AND THE FOLLOWING LIGHTS COME ON. THE TRACTION CONTROL, ABS, AND 4WD LIGHTS. THE CAR CLEARS UP IN A MATTER OF SECONDS AND RUNS ALLRIGHT AFTER THAT. HOWEVER IN CERTAIN CIRCUMSTANCES THIS COULD CAUSE A FATAL ACCIDENT. WHERE I WAS IT DIDN'T MATTER BUT IF YOU WERE IN TRAFFIC OR PULLING OUT IN FRONT OF A VEHICLE AND DIDN'T HAVE MUCH TIME, IT COULD MATTER VERY MUCH. ALL 4 OF THE WHEEL SENSORS HAVE GONE BAD AND NOW I'M ON THE 5TH ONE. THEY ARE NOT ALL THE SAME AND NOT EVERYTIME DO THEY CAUSE A HESITATION BUT SOMETIMES THEY DO AND TWICE THE CAR ALMOST WENT DEAD. THIS IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715723May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715262May 8, 2015
STRUCTURE:BODY
WHEN TAKING A TRIP TO THE GROCERY STORE. WHICH IS ABOUT 20 MILES FROM OUR RURAL HOME, WHEN DRIVING ON THE HIGHWAY, AN ONCOMING SEMI TRUCK WAS COMING IN THE OPPOSITE DIRECTION, AND WHEN HE PASSED ME, THE HOOD OF THE JEEP LITERALLY LIFTED UP ABOUT 1/2 INCH. THE HOOD DIDN'T COME OFF, THE PINS ACTUALLY CAUGHT IT BEFORE THAT HAPPENED, SO I CONTACTED THE DEALERSHIP WHERE I HAD PURCHASED IT FROM AND THEY TOLD ME THAT WHAT THEY COULD DO WAS TO DRILL TWO HOLES IN THE HOOD OF THE JEEP AND ATTACH HEAVY DUTY COTTER PINS TO KEEP IT SECURE. ADVICE NOT TAKEN! I HAVE LOOKED ON A FEW DIFFERENT COMPLAINT SITES FOR 2008 JEEP PATRIOTS AND APPARENTLY I AM NOT THE ONLY PERSON TO HAVE HAD THIS OCCUR, AND ONE GENTLEMAN'S HOOD ACTUALLY DID COME OFF, CAUSING HIM TO CRASH, LUCKILY HE WAS TREATED FOR SCRAPES AND BRUISES ONLY, BUT IT COULD HAVE BEEN DEVASTATING! THERE ARE A LOT OF THINGS THAT ARE GOOD ABOUT THE JEEP PATRIOT, BUT THIS IS ONE ASPECT THAT I WISH I WOULD HAVE KNOWN PRIOR TO PURCHASING IT, AS I AM SURE THIS WOULD NOT HAVE MADE IT TO MY "GOTTA HAVE IT" LIST OF VEHICLES. COME ON JEEP! TAKE CARE OF YOUR CUSTOMERS! YOU DIDN'T HESITATE TO TAKE THE MONEY, SO FIX THE ISSUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714756May 5, 2015
SUSPENSION
VEHICLE WENT IN ONE WEEK AGO FOR NOISES COMING FROM THE REAR OF THE VEHICLE. SUSPENSION WAS REPLACED AT 51000 HIGHWAY MILES. THREE DAYS LATER NOISES RETURNED AND VEHICLE WAS BROUGHT BACK IN TO BE LOOKED AT AGAIN. MAINTENANCE PERSONNEL STATED A POSSIBLE ISSUE WITH THE LOWER CONTROL ARM. PART IS CURRENTLY ON BACK ORDER, WAITING TO HAVE PART REACHED. THIS IS MY SECOND JEEP PATRIOT THAT I HAVE OWNED (FIRST WAS A 2008 JEEP PATRIOT) AND BOTH HAD THEIR CONTROL ARMS GO AROUND 50,000 MILES. JEEP NEEDS TO LOOK INTO RECALLING THESE PARTS BECAUSE IT IS APPARENT THAT THEY ARE NOT BUILT FROM QUALITY. THIS MAKES ME CONCERNED AS TO WHAT OTHER PARTS ARE BREAKING DOWN AT SO LITTLE MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714491May 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S SPEED DECREASED AFTER AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLES SPEED EVENTUALLY INCREASED AFTER DEPRESSING THE ACCELERATOR PEDAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714509May 4, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR REPAIR, IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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