Jeep Liberty Complaints (2002)
1,808 consumer complaints on file.
- #10022373August 15, 2003SUSPENSION
WHILE TRAVELING ON THE HIGHWAY AND TURNING VEHICLE STEERING WHEEL HAS A SQUEAKING NOISE COMING FROM UNDERNEATH. *AK *TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10022375August 15, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE POWER WINDOWS SQUEAKED WHEN THE CONSUMER ROLLED THEM UP OR DOWN. *AK ALSO THE AIR CONDITION WAS NOT WORKING PROPERLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033926August 14, 2003AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE AT 35MPH THE VEHICLE REAR ENED ANOTHER VEHICLE. BOTH FRONT AIR BAGS DID NOT DEPLOY. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032861August 14, 2003ENGINE AND ENGINE COOLING:ENGINE
I HAD BEEN DRIVING FOR LESS THAN 5 MINUTES AFTER LEAVING AN APPOINTMENT. I WAS STOPPED IN A LEFT TURN POCKET ON TORRANCE BLVD @ HAWTHORNE BLVD WHEN I SAW THE OIL PRESSURE LIGHT, HEAR A CHIRP AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE AND DRIVE TO THE UNOCAL STATION, GET GASOLINE AND I CALLED THE LONG BEACH CHRYSLER JEEP, THE DEALERSHIP WHERE THE SOLENOID PACK WAS REPLACED THE WEEK BEFORE. I WAS TOLD TO GET MY VEHICLE TO THE CLOSEST DEALERSHIP. I DELIVERED THE VEHICLE TO SOUTH BAY CHRYSLER & JEEP ABOUT 4:00 P.M. ON 8/8/03. THEY TEST DROVE THE VEHICLE, PERFORMED SOME DIAGNOSTIC TESTS, HOWEVER, COULD NOT EXPLAIN THE PROPBLEM AND RETURNED MY VEHICLE TO ME. WENT TO THE WEEK BEFORE BECAUSE THEY REPLACED A SOLENOID PACK TATION AT THE CORNER OF HAWTHORNE BLVD @ TORRANCE BLVD,*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032760August 13, 2003ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SPEED SENSOR WIRE AT REAR DIFFERENTIAL WAS CHAFED DUE TO CLOSE PROXIMITY TO BRAKE LINE TO LEFT REAR WHEEL. THE BRAEK LINE CONTACTS AT THE BASE OF THE CONENCTOR WHERE NOT PLASTIC ARMOR PROTECTS THE WIRE. *AK CONDUCTORS ARE EXPOSED AND GROUND ON THE THE BRAKE LINE, CAUSING SPEEDOMETER TO GIVE ERRATIC OR NO READINGS. MOST EVIDENT WITH PASSENGERS OR A LOAD IN THE REAR, CAOUSING THE WIRE TO CONTACT THE BRAKE LINE. ERRACTICE SPEED DATA ALSO EFFECTS AUTOMATIC TRANSMISSION SHIFTING, CAUSING SHARP AND ABBRUPT SHIFTS TO LOWER GEARS AT SPEED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033569August 11, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY AN ONGOING PROBLEM WHEN APPLYING BRAKES. PEDAL WOULD GO TO THE FLOOR, CAUSES PULSATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032068August 5, 2003AIR BAGS:FRONTAL
CONSUMER STATES THAT VEHICLE WAS IN A HEAD ON COLLISION AND BOTH FRONT AIR BAGS DID NOT DEPLOY.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030745August 4, 2003SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER AND LOWER BALL JOINTS FAILED WITH LESS THEN 25000 MILES ON 2002 JEEP LIBERTY. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024065August 1, 2003POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING, THE TRANSMISSION LOCKED UP, AND THE VEHICLE BECAME HARD TO CONTROL. THE CONSUMER WAS FORCED TO PULL OVER. THE DEALER WAS NOTIFIED. *AK THE MANUAL TRANSMISSION LOCKED UP IN THE 2ND OR 3RD GEAR AND BECAME DIFFICULT TO DISENGAGE. ONCE YOU GET IT GOING AGAIN, AFTER 5-10 SECONDS LATER FOR THE NEXT 3-4 SHIFTS, THE SECOND GEAR WAS TOUGH TO GET OUT OF. THE CONSUMER WAS ALMOST REAR ENDED TWICE. *SCC *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030087July 24, 2003SUSPENSION:FRONT:MACPHERSON STRUT
CONSUMER ALLEGES THAT THERE IS A LOUD NOISE IS COMING FROM UNDER THE VEHICLE DURING OPERATION (HIGHWAY SPEEDS). THE LOCAL DEALERSHIP EXAMINED THE VEHICLE AND DIAGNOSED THAT THE STRUT MOUNT HOUSING BROKE. CAUSE UNKNOWN. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION (COPY OF INVOICE FROM DEALERSHIP, ETC.). *MJJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029024July 23, 2003TIRES:SIDEWALL
WE HAVE A 2002 JEEP LIBERTY RENEGADE WITH P235/70R16 GOODYEAR WRANGLER SRA TIRES. THE VEHICLE HAS 12,000 MILES ON IT AS WELL AS THE TIRES. AIR PRESSURE IN THE TIRES WERE KEPT AT MANUFACTURERS RECOMMENDATIONS. THE VEHICLE DID NOT HIT ANYTHING IN THE ROAD. THE PASSENGER FRONT AND REAR TIRES BURST LEAVING APPROXIMATELY 2 INCH TEARS IN THE SIDEWALL. THE VEHICLE WAS TRAVELLING ABOUT 30 MILES PER HOUR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10028757July 21, 2003SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NOTICED THAT UPPER BALL JOINT ON FRONT DRIVER CONTROL ARM IS VERY LOOSE, READY TO GIVE OUT. LOWER BALL JOINT ON FRONT PASSENGER CONTROL ARM IS ALSO HAS PLAY IN IT. JEEP LIBERTY 4X4 SPORT, 23,000 MILES, LIFTED 2.5 INCHES. 245/75R 16 TIRES. LIFT AND TIRES SHOULD NOT AFFECT THE BALL JOINTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029484July 17, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING ANTI LOCK BRAKES WILL LOCK UP WHILE CONSUMER IS PRESSING THE ACCELERATOR PEDAL , AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026000July 13, 2003SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM BOLT ON FRONT PASSENGER SIDE BROKE OFF, CAUSING LOWER CONTROL ARM TO COME LOOSE DURING LOW SPEED TRAVEL TRAVEL, CAUSING TOTAL LOSS OF STEERING.VEHICLE HAD JUST BEEN SERVICED IN MID JUNE, INCLUDING ALIGNMENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024354July 10, 2003SEAT BELTS, AIR BAGS:FRONTAL
CONSUMER'S SON WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER AIR BAG DEPLOYED. ALSO, NEITHER SEAT BELT HELD THE DRIVER AND PASSENGER IN THEIR SEATS. DEALER NOTIFIED. *AK *SCC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10025617July 8, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, POWER TRAIN:AUTOMATIC TRANSMISSION
REAR BRAKE AXLE SEALS HAVE FAILED 3 TIMES WHICH SOAKED THE BRAKE PADS EACH TIME. DEALER REPLACED SEALS AND PADS. NOW THE VEHICLE IS SHAKING AND PULSATING ESPECIALLY IN THE STEERING WHEEL WHEN BRAKING FROM 60-40 MPH. PLEASE ALSO NOTE THAT THE TRANSMISSION FAILED AND WAS REPLACED AT 25,000 MI.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023877June 27, 2003VISIBILITY:WINDSHIELD, WHEELS:HUB, STRUCTURE:BODY, SUSPENSION:FRONT
WITHIN A YEAR AND A HALF, I HAD THREE WINDSHIELD REPLACEMENTS. INSURANCE AGENT SAID WITH THAT MANY REPLACEMENTS, COULD BE DEFECT. EVERY TIME JEEP HIT BUMP, WOULD SQUEAK. TOOK TWO DEALERSHIPS 5 ATTEMPTS TO FIX. PAINT WAS PEELING ON GRILL, HAD REPAINTED. JEEP CONSTANTLY PULLS TO THE RIGHT. HAVE HAD ALIGNMENT AND TIRE ROTATIONS, STILL NOT FIXED. LATEST, ALL FOUR ALUMINUM WHEELS ARE CORRODING DUE TO THEM BEING MANUFACTURED WITH ALUMINUM AND STEEL. ACCORDING TO THE DEALERSHIP, THE RIMS HAVE BEEN REDESIGNED, BUT BECAUSE MY MILEAGE IS OVER 36, 000 MILES, THEY ARE CHARGING TO REPLACE THEM EVEN THOUGH A DEALER AT THE SAME DEALERSHIP WAS HAVING THE EXACT SAME PROBLEM AND HAD HIS REPLACED AT NO COST. FIELD DISTRICT MANAGER REFUSES TO SPEAK TO ME, WHO MADE THE DECISION FOR ME TO PAY. CAN SOMEONE PLEASE GUIDE ME IN THE RIGHT DIRECTION. I NEED HELP. [email protected]. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026412June 26, 2003TIRES
2002 JEEP LIBERTY NAR 06/26/2003. *MR THE CONSUMERS JEEP WENT STRAIGHT INSTEAD OF RIGHT WHEN SHE APPLIED THE BRAKE TO MAKE A RIGHT TURN. THE VEHICLE STOPPED WHEN IT HIT A MEDIAN . THE VEHICLE WAS TOWED TO THE DEALERSHIP AND TWO WHEELS AND A TIRE WERE REPLACED. THE CONSUMER PAID APPROX $784.77 FOR REPAIRS AND AGAIN THE VEHICLE LOST CONTROL SWAYING FROM LEFT TO RIGHT. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP SO IT COULD BE INSPECTED, HOWEVER NO PROBLEMS WERE IDENTIFIED. THE CONSUMER IS AFRAID THAT A MORE SEVERE ACCIDENT MAY OCCUR IF THE DEALERSHIP CAN'T IDENTIFY THE PROBLEM WITH THE VEHICLE. PLEASE INVESTIGATE AND GIVE PROMPT RESPONSE TO CONSUMER. *CB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS POSSIBLY WITH THE TIRES. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026411June 26, 2003STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, FUEL SYSTEM, GASOLINE, STRUCTURE
DESIGN PROBLEMS WITH WINDOWS ON 2002 JEEP LIBERTY. *MR THE REAR SWING FLIP UP WINDOW WAS UNSAFE. EVERY TIME THE REAR GATE WAS OPENED, THE WINDOW WOULD SWING OPEN. THERE WAS NO HANDLE ON THE WINDOW. (MUST FIRMLY PLACE HAND ON WINDOW TO SHUT) WHEN IT RAINED, THE WINDOW WOULD BECOME EXTREMELY SLIPPERY AND HAVE TO BE HELD FIRMLY TO LOCK. THE VEHICLE ALSO MADE A LOUD WIND NOISE WHEN DRIVEN AT 45 MILES PER HOUR. *SCC THE CONSUMER STATED THE VEHICLE DID NOT GET GOOD GAS MILEAGE *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023736June 25, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT KEEPS COMING BACK ON AFTER REPAIR. HAS BEEN REPAIRED 3 TIMES OVER THE PAST FEW MONTHS AND IT CAME BACK ON AGAIN 2 DAYS AFTER IT HAD BEEN REPAIRED THE LAST TIME. EACH AND EVERY TIME THE CAUSAL PART IS DIAGNOSED AS AN O2 SENSOR, AND YET REPLACING THEM DOES NOT SEEM TO SOLVE THE PROBLEM FOR MORE THAN A FEW DAYS. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0