Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10056171January 30, 2004
ELECTRICAL SYSTEM, STEERING
WHILE MY DEALER WAS TEST DRIVING MY JEEP LIBERTY THE DASH WENT DEAD. THIS HAD NOT HAPPENED BEFORE. I DID HAVE A MULTI-FUNCTION ARM REPLACED LAST YEAR BECAUSE THE DASHBOARD LIGHTS WERE FLICKERING AND NO PROBLEMS SINCE THEN. THE TRUCK HAS ALSO PULLED TO THE RIGHT SINCE I BOUGHT IT. THE DEALER PERFORMED MULTIPLE ALIGNMENTS AT THAT TIME AND IT IS STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055014January 27, 2004
SERVICE BRAKES, AIR
I HAVE A 2002 JEEP LIBERTY LIMITED. I BOUGHT IT BRAND NEW. THE FIRST WINTER I HAD IT THE FRONT END STARTED TO SLIDE IN A LIGHT DUSTING OF SNOW. I HAD A MORE AGGRESSIVE TIRSE PUT ON IN THE SPRING THINKING THIS WOULD SOLVE THE PROBLEM, IT DIDN'T. JEEP SAYS IT IS NORMAL FOR THE FRONT OF THE VEHICLE TO SLIDE WITHOUT ANTI LOCK BRAKES. THERE IS NO CONTROL WHEN YOUR HEADING FOR A TREE. WHEN I BOUGHT THIS JEEP, I WAS NOT MADE AWARE THAT IT WOULD SLIDE BECAUSE IT DIDNT HAVE ANTI LOCK BRAKES. WHY DID I PAY EXTRA FOR A LIMITED LIBERTY WITHOUT ANTILOCK BRAKES? MY DAUGHTERS AND MY SAFTEY ARE MORE IMPORTANT THAN A CD AND CASSETTE PLAYER. UPGRADING FROM A FRONT WHEEL DRIVE TO A 4 WHEEL DRIVE LIMITED LIBERTY IS A BIG DISAPPOINTMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055798January 23, 2004
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THIS CAUSED THE DRIVER TO HIT ANOTHER VEHICLE ON THE DRIVERS SIDE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS NOT HURT. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10055344January 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL 03V460000 CONCERNING LOWER CONTROL ARM BALL JOINTS. CONSUMER RECEIVED THE NOTICE AND MADE AN APPOINTMENT WITH A DEALERSHIP. UPON ARRIVAL, THE DEALER REFUSED TO PERFORM THE REPAIRS. NO REASON WAS GIVEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050314January 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT 40 MPH THERE WAS A VIBRATION IN THE STEERING COLUMN. THE CONSUMER BELIEVED IT WAS RELATED TO RECALL 03V460000 CONCERNING THE LOWER CONTROL ARM LOWER BALL JOINT FAILURE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026854January 16, 2004
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHEN WAS HIT IN THE FRONT CENTER OF THE VEHICLE AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO THE CONSUMER. *AK THE VEHICLE WASN'T ABLE TO BE STOPPED AND WAS STRUCK ON THE PASSENGER'S SIDE, THEN STRUCK IN THE BACK. ALL THREE VEHICLE'S IN THE ACCIDENT WERE A TOTAL LOSS. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10070363January 15, 2004
ENGINE AND ENGINE COOLING
AT THE END OF THE 2001 I BOUGHT A 2002 JEEP LIBERTY SPORT WITH SERVICE CONTRACT. MINOR PROBLEM HAVE OCCURRED IN THE FIRST YEAR. IN THE 16TH MONTH OF OWNERSHIP THE VEHICLE ENGINE FAILED WHILE I WAS MAKING A TRIP TO LAS VEGAS, NEVADA. MY FAMILY AND I ALMOST GOT INTO AN ACCIDENT BECAUSE WHILE THE CAR WAS IN MOTION IT SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I CALLED CHRYSLER AND HAD IT TOWED TO TOBIN JEEP IN LAS VEGAS, NEVADA. THE DEALER INDICATED THAT THE ENGINE HAD FAILED AND THEY NEED TO REPLACE THE BOTTOM HALF OF THE ENGINE. CHRYSLER PROMISED THAT THE NEW ENGINE WOULD ARRIVE BY MAY 5, 2003 SINCE THE VEHICLE WAS TOWED ON APRIL 30, 2003. I DECIDED TO BUY A MAX CARE BECAUSE I PLANNED ON KEEPING THIS CAR FOR A LONG TIME. TOBIN THE DEALERSHIP DID LOAN ME A CAR WHILE I WAS DRIVING IT IN NEVADA. I WAS NOT ALLOWED TO DRIVE IT BACK TO CALIFORNIA WHERE MY JOB AND MY RESIDENCE ARE. IT WAS EXTREMELY INCONVENIENT FOR ME BECAUSE HAVE TO TAKE THE GREYHOUND BUS BACK TO CALIFORNIA OR LOOSE MY JOB. CHRYSLER HAS GIVEN ME $30.00 A DAY FOR MAXIMUM OF FIVE DAYS CHARGED TO MY CREDIT CARD AND CHRYSLER PROMISED TO REIMBURSE. I NOW USE PUBLIC TRANSPORTATION. I?VE BEEN LATE FOR WORK THE LAST 3 WEEKS AND I?M STARTING TO HAVE TROUBLE WITH MY BOSS. ON MAY 28,2003 AT 9:00 PM I CALLED TOBIN JEEP THE DEALER INDICATED THAT THE VEHICLE IN DONE AND IT JUST NEEDED TO BE TEST DRIVEN. THE NEXT DAY THE MAY 29,2003 I WAS GETTING READY TO TAKE GREYHOUND BUS AFTER WORK AT 11:00 P.M. BACK TO NEVADA TO PICK UP MY JEEP LIBERTY. I CALLED TO CONFIRM TO MAKE SURE THE CAR IS FIXED. TOBIN JEEP INDICATED THAT THE ENGINE HAD FAILED AGAIN FOR THE 2ND TIME. BEFORE THE ENGINE BLOCK WAS THE PROBLEM AND NOW THE ENGINE VALVE HEAD IS THE PROBLEM. I CALLED AGAIN ON JUNE 10, 2003. TOBIN THE DEALER INDICATES THAT THE VALVE SPRING NEEDS TO BE REPLACED AND THE ENGINE FAILED FOR THE 3RD TIME. THE VEHICLE IS NOW 40 DAYS AND COUNTING IN THE SHOP AT TOBIN JEEP IN LAS VEGAS NEVADA. EMMANUEL LAPENA 408-296-3055
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054185January 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER RECEIVED A RECALL LETTER NHTSA#03V460000. THE DEALER REPLACED THE FRONT CONTROL ARM AND BALL JOINTS. HOWEVER, THE DEALER INDICATED THE CONSUMER HAD TO PAY $100.00 FOR A FRONT END ALIGNMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049969January 15, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON DAMP ROADS THE BRAKES FAILED TO STOP THE VEHICLE WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THIS PROBLEM HAS ALMOST CAUSED SEVERAL REAR END COLLISIONS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052946January 12, 2004
ELECTRICAL SYSTEM
2002 JEEP LIBERTY -- PLUGS FOUL MONTHLY. NO POWER. ACTS LIKE IT'S RUNNING ON 3 CYLINDERS. AUTOWORLD SOUTH GLENS FALLS DEALER WOULD ONLY REPLACE PLUGS, TOLD BY THEM THAT CHRYSLER WOULD NOT REIMBURSE THEM FOR TRYING TO FIND OUT WHAT WAS WRONG. DEALER REFUSED TO RETURN PHONE CALLS. CAR RUNS LIKE AN OLD LEMON. NOW NEW DEALERSHIP IS GOING TO REPLACE SPARK PLUGS AND WIRES. IT WILL PROBABLY STILL RUN LIKE A COVERED WAGON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046482January 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING IN CLEAR WEATHER AT 50 MPH, THE FRONT PASSENGER TIRE SEPARATED FROM THE AXLE, ACCORDING TO THE INSURANCE REPRESENTATIVE. *AK. A LITTLE AFTER THE ACCIDENT HAD OCCURRED THERE WAS A RECALL ISSUED ON THE 2002 JEEP LIBERTY'S BY CHRYSLER, SO THE DEALERS WILL NOW REPLACE THE DEFECTIVE FRONT LOWER BALL JOINTS AND WITH MODIFIED ASSEMBLIES. *CB THE WHEEL ASSEMBLY AT THE BALL JOINT BROKE, WHICH CAUSED THE TIRE ASSEMBLY TO COME OFF. *CB THE VEHICLE FLIPPED OVER TWICE AND CONSEQUENTLY THE CONSUMER SUFFERED INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053642January 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THROTTLE STUCK, CAUSING THE VEHICLE TO ACCELERATE WITHOUT WARNING. AS A RESULT, VEHICLE COLLIDED INTO TWO OTHER VEHICLES. NO REPORT OF AIR BAG DEPLOYMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052654January 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE KICKS WHEN DOWNSHIFTING FROM 3RD TO 2ND OR 2ND TO 1ST GEAR. ALMOST REAR-ENDED A VEHICLE DUE TO DEFECT. CAR HAS BEEN IN SHOP REPEATEDLY FOR THIS ISSUE AND NO DEALERSHIP CAN FIX IT. TRANSMISSION HAS BEEN REPLACED. COMPUTER HAS BEEN RESET AND SENSORS HAVE FAILED 3 TIMES AND REPLACED. VEHICLE LEFT US STRANDED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052655January 8, 2004
SUSPENSION:FRONT
VEHICLE PULLS TO THE RIGHT. HAS BEEN TAKEN IN FOR REPAIR REPEATEDLY. ALL DEALERSHIP DOES IS REALIGN BUT DOES NOT LOOK INTO WHY THIS KEEPS HAPPENING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053619January 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN TURNING LEFT OR RIGHT STEERING WHEEL GETS VERY STIFF. THE DEALER HAS BEEN CONTACTED, AND THERE IS A RECALL ON THE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052511January 6, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEATBELT LATCH BROKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053313January 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
VEHICLE CONTINUOUSLY PULLED TO THE RIGHT. THE PROBLEM WAS MORE NOTICEABLE WHEN VEHICLE WAS DRIVEN AT HIGHWAY SPEEDS. CONSUMER RECEIVED RECALL O3V460000 CONCERNING UPPER CONTROL ARM FAILURE, BUT THE DEALERSHIP WAS UNABLE TO PERFORM REPAIRS DUE TO THE PARTS BEING ON A NATIONWIDE BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053340January 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 30 MPH LOWER BALL JOINTS BROKE, CAUSING THE STEERING TO FAIL. AS A RESULT, DRIVER LOST CONTROL AND COLLIDED WITH ONCOMING TRAFFIC. NO REPORT OF AIR BAG DEPLOYMENT. AS A RESULT, DRIVER SUSTAINED SEVERE NECK AND BACK INJURIES. *AK PHONE CALL UPDATE (OCT 5, 05): THE COMPLAINANT IS NO LONGER LIVING THERE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10051500January 2, 2004
STEERING:LINKAGES
ONGOING WHEEL ALIGNMENT PROBLEMS WITH 2002 JEEP LIBERTY. VECHICLE PULLS TO THE RIGHT, SO VEHICLE IS MISALIGNED TO PULL LEFT TO COMPENSATE FOR VECHICLE PULLING TO THE RIGHT. I HAD THE JEEP IN 3 TIMES IN A ONE YEAR PERIOD AND STILL PULLS TO THE SIDE. I BELIEVE THAT THIS IS A SERIOUS ENOUGH PROBLEM TO CAUSE AN ONGOING SAFETY ISSUE AND AN ONGOING REPAIR BILL FOR ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051501January 2, 2004
INTERMITTENT PROBLEM WITH MY 2002 JEEP LIBERTY TURN SIGNALS. IT HAPPENED OVER SIX MONTHS AGO AND RECENTLY HAS HAPPENED OVER 3 DIFFERENT DAYS. WHEN I HAVE MY HEADLIGHTS ON AND USE MY LEFT OR RIGHT SIGNAL ALL THE EXTERIOR TURN SIGNALS FLASH AND THE 3 BRAKE LIGHT FLASHES AT OPPOSITE BEAT FROM THE TURN SIGNALS. WHEN LEFT SWITCH IS ENGAGED THE RIGHT FLASHING IS DIMMER BUT STILL PRESENT FRONT AND REAR. WHEN THE RIGHT SWITCH IS ENGAGED THE LEFT FLASHING IS DIMMER BUT STILL PRESENT FRONT AND REAR. HERE'S THE REAL KICKER .. WHEN I HIT THE BRAKES THE 3 BRAKE LIGHT COMES ON BUT THE LEFT AND RIGHT BRAKE LIGHT DIM TO ALMOST OFF AND THE LEFT AND RIGHT REAR TURN SIGNAL INDICATORS ARE ON FULL! I THOUGHT IT WAS A FLUKE WHEN IT HAPPENED SO MANY MONTHS AGO AND WENT AWAY QUICKLY. BUT THIS IS A SERIOUS SAFETY ISSUE THAT OTHER DRIVERS MIGHT NOT GET OUT TO CHECK. THE ONLY WAY TO KNOW THIS IS HAPPENING IS THE DASHBOARD TURN SIGNAL INDICATORS COME ON FAINTLY WHEN THIS OCCURS. THESE PROBLEMS DO NOT APPEAR TO OCCUR WHEN THE HEADLIGHTS ARE OFF. I HAVE HAD ALL WORK DONE BY MY DEALER IN PORTSMOUTH NH. THEY HAVE DONE NO WORK ON THE VEHICLE THAT SHOULD HAVE AFFECTED THESE COMPONENTS. THEY REFUSE TO CONNECT ME WITH THE REGIONAL MANAGER ABOUT THIS AND ONE OTHER LESSER ISSUE INVOLVING THE INTERIOR HEAT CONTROL SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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