Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10845944March 10, 2016
SUSPENSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE FRONT DRIVER'S SIDE BALL JOINTS AND MULTIPLE UNKNOWN PARTS FRACTURED FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS LEANING INWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, ALL WINDOWS INDEPENDENTLY OPENED AND FAILED TO CLOSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC NUMEROUS TIMES HOWEVER, THE CONTACT WAS UNCERTAIN WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS BUT THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845695March 9, 2016
FUEL/PROPULSION SYSTEM
ALMOST EVERY TIME I FILL-UP, THERE IS A SPLASH-BACK FROM THE FUEL FILLER OPENING. THIS APPARENTLY IS A VERY COMMON PROBLEM WITH THE LIBERTY MODEL AMONG OTHERS. I SPOKE WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED TO PAY FOR ANY REPAIRS SINCE THERE WAS NO RECALL THAT WOULD PAY FOR IT. I THEN CONTACTED CHRYSLER WHO TOLD ME THAT MY SPECIFIC LIBERTY IS NOT PART OF ANY RECALL OR TSB SO THEY CANNOT HELP. I BELIEVE THIS PROBLEM POSES A HAZARD IF THE GAS WAS TO IGNITE. THE MOST RECENT OCCURRENCE WAS ON 26 FEBRUARY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840177March 6, 2016
ENGINE
DESPITE GOOD MAINTENANCE RECORDS, ENGINE SEIZED WHILE JEEP WAS IN MOTION, RESULTING IN TOTAL LOSS OF ENGINE POWER, STEERING AND BRAKE ASSIST. THERE WERE ZERO WARNINGS SUCH A THING WAS ABOUT TO HAPPEN. NO ENGINE LIGHT. NO ABNORMAL ENGINE NOISE. NOTHING. THE ENGINE JUST SEIZED. FORTUNATELY THIS DID NOT HAPPEN WHILE GOING AT HIGHWAY SPEEDS. DEALER DESCRIBED ENGINE FAILURE AS 'ONE-IN-A-MILLION.' VALVE FELL INTO CYLINDER, CAUSING A DESTRUCTIVE CHAIN REACTION. UPON CONTACTING CHRYSLER'S CUSTOMER RELATIONS AND PRESENTING MY 'ONE-IN-A-MILLION' TYPE OF FAILURE (CASE ID# 28648873), I REQUESTED SUPPORT, BUT WAS TOLD THAT CHRYSLER WOULD NOT PROVIDE ME WITH ANY KIND OF SUPPORT AND THAT THE DECISION WAS FINAL. DOES ANYONE GO OUT BUYING A USED CAR EXPECTING THAT THE ENGINE WILL RUIN ITSELF ALL THE SUDDEN, JUST BECAUSE IT'S OVER 100K MILES? (THE MILEAGE BEING ONE OF THE REASONS WHY NO SUPPORT WOULD BE PROVIDED) THE 'AUTOCHECK' REPORT LISTED ONLY TWO OWNERS BEFORE ME. THE PREVIOUS OWNER HAD BOUGHT THIS AS A 'PRE-OWNED CERTIFIED' CAR, AND AFTER 6 YEARS OF OWNERSHIP AND PROPER MAINTENANCE LET GO OF IT. THE AUTOCHECK REPORT RATED IT 79 ON A SCALE FROM 71 TO 84, AND I WAS IN EFFECT, JUST THE THIRD OWNER! THE PREVIOUS OWNER HAD TO UNFORTUNATELY SURRENDER THE CAR TO THE INSURANCE COMPANY, GIVEN THE EXPENSIVE COSMETIC REPAIR COST OF A REAR END IMPACT. I PURCHASED THE CAR AT A PUBLIC AUTO AUCTION AND GOT THE REAR END REPAIRED. AS WEEKS HAVE GONE BY AND I'VE BEEN RESEARCHING MY OPTIONS, I HAVE COME TO LEARN THAT THOSE 3.7L POWERTECH ENGINES HAD SOME DESIGN FLAWS THAT HAVE COST NUMEROUS JEEP LIBERTY OWNERS ANYWHERE FROM DROPPED VALVES, TO FALLEN ROCKER ARMS, LEADING IN CASES LIKE MINE, TO CATASTROPHIC ENGINE FAILURE. HAD MY ENGINE FAILURE TAKEN PLACE AT HIGHWAY SPEED, A POTENTIALLY LIFE-THREATENING OUTCOME COULD HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839788March 3, 2016
FUEL/PROPULSION SYSTEM
EVER SINGLE TIME I FILL UP MY GAS TANK IT OVERFLOWS. THIS IS NOT ANYTHING NEW. THE MODEL OF MY CAR ONE YEAR AFTER HAS A FUEL TANK RECALL SO WHY ISN'T THERE ONE FOR THE 200 KJ JEEP LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839411March 2, 2016
UNKNOWN OR OTHER
I DRIVE A STICK.EMERGENCY BRAKE WAS ENGAGED AND IN 2ND GEAR. PARKED ON A SLIGHT DECLINE. AFTER A HOUR OF BEING PARKED CAR ROLLED INTO A PIZZA HUT. POLICE REPORTS AND INSURANCE CLAIM MADE. MY CAR WAS IN A PARKING LOT PARKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10836393February 16, 2016
ENGINE
AUTO MADE LOUD NOISES AND STOPPED RUNNING. WOULD NOT START. HAD TOWED TO JEEP DEALER WHO HAD IT FOR 3 MONTHS AND THEY MADE SURE THAT THE TIMING WAS FINE. REPLACED CAM AND CRANK SENSOR. STILL WOULDN'T START. THEY FINALLY CALLED US TO HAVE THE VEHICLE TOWED BACK TO OUR HOME BECAUSE THE MANUFACTURER TOLD THEM IT WAS PROBABLY THE TIPM AND WIRING HARNESS. THEY TOLD US THE COST FOR THE PART AND TO INSTALL IT (WITH NO GUARANTEE IT WOULD FIX THE CAR) WAS $2,300 WHICH WE DON'T HAVE SO WE HAVE A VEHICLE THAT WE CAN'T EVEN START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824904February 8, 2016
SUSPENSION
REAR UPPER CONTROL ARM IS ALL RUSTED CREATING SAFETY HAZARD. JEEP HAS RECALLED LOWER CONTROL ARM ON THIS MODEL BUT WILL DO NOTHING FOR UPPER ARM RUST FACTOR. RECALL VALID ONLY FOR CARS IN AREAS WHERE ROADS HEAVILY SALTED IN WINTER. WE ARE IN NORTH EAST. SERVICE LOOKED AT IT 1/6/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822399January 26, 2016
POWER TRAIN
AUTO TRANSMISSION WILL SHIFTS IN AND OUT OF GEAR BETWEEN 35 AND 45 MILES AN HOUR.JEEP REARING END WILL KNOCK REALLY HARD. IT HAS BEEN PARKED . AN USED AS NEEDED. CALLED ABOUT THERE RECALL THEY WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822444January 26, 2016
FUEL/PROPULSION SYSTEM
THE GAS TANK IS IMPROPERLY DESIGNED, WHILE PUMPING GAS IT WILL NOT PROPERLY SHUT OFF, WILL SPRAY GAS WHICH IS CLEARLY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820467January 15, 2016
ELECTRICAL SYSTEM
MY 2007 JEEP LIBERTY SUNROOF IS LEAKING FOR THE 2ND TIME IN 3 MONTHS. THE FIRST TIME I WENT AND GOT THE DRAINAGE TUBES CLEARED OUT BY THE DEALER. IT STARTED LEAKING AGAIN 2 DAYS AGO, AND WHEN IT LEAKS, WATER GETS INTO MY CAR. MY MECHANIC OPENED IT UP AND FOUND THE ENTIRE SUNROOF IS ACTUALLY BROKEN. HE SUSPECTS THAT THE DEALER NEW ABOUT THE ISSUE OF THE SUNROOF BUT DIDN'T TELL ME. THERE IS A PENDING LAWSUIT AGAINST CHRYSLER FOR THIS ISSUE, HOWEVER THEY ARE REFUSING TO ACKNOWLEDGE THE PROBLEM AND ARE NOT OFFERING COMPENSATION AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818190January 5, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811373December 21, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE VEHICLE WAS BEING FUELED, FUEL SPLASHED OUT OF THE FUEL NECK WITHOUT WARNING. THE FUEL CAP WAS PLACED ONTO THE FUEL NECK AND FUEL LEAKED OUT OF THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VENT TUBE AND FILLER TUBE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 111,034. UPDATED 02/18/16*LJ UPDATED 02/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810922December 17, 2015
FUEL/PROPULSION SYSTEM
THE FILLER NECK IN FAILING ON MY JEEP LIBERTY 2007 AND IT IS A SAFETY ISSUE! WHEN I FILL UP MY TANK WITH GAS, THE AUTOMATIC SHUT OFF OCCURS AND WHEN I REMOVE THE NOZZLE, GAS SPITS BACK AT ME. AT FIRST IT WOULD HAPPEN AFTER THE TANK WAS FULL, NOW IT IS HAPPENING AFTER ONLY FILLING UP 2 GAL (WHEN ON EMPTY!).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810727December 16, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
JEEP IS REFUSING TO PROVIDE OR MANUFACTURE THE TRAILER HITCH REQUIRED TO PROTECT THE FUEL TANK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807275November 28, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ONE WEEK AGO FROM 11/28/15, I WAS INFORMED MY BRAKE LIGHTS WERE OUT. JUST SUDDENLY NO LIGHTS, THEN ONE BY ONE TAIL LIGHTS STARTED GOING OUT. I HAD A 2008 COMPASS WITH THE SAME ISSUE, THAT WAS NEVER REPAIRABLE. I WAS DRIVING AT THE TIME, AND WITH NO MEANS OF OTHER TRANSPORTATION I HAVE TO DRIVE WITH NO LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790338November 13, 2015
POWER TRAIN
A DAY BEFORE THANKSGIVING. I WAS DRIVING DURING A SNOW STORM. MY CAR WONT GO INTO 4X4 CAUSING ME TO LOOSE CONTROL. HAD IT FIXED IN FEB 2015 FOR $680.00. REPLACE THE DRIVESHAFT. NOW THAT IT IS HAPPENING AGAIN. ON NOV 2 TIL NOW *NOV 13, 2015* STILL SAME PROBLEM. IT IS SO MUCH NOISE AND LOT OF VIBRATION. WHEN I MAKE A TURN RIGHT IT IS QUIET AND NO VIBRATION BUT GOING LEFT MAKE IT WORSE. ON A REVERSE THAT EVEN WORSE ALMOST CANT REVERSE AT ALL. DRIVING ON THE HIGHWAY AT SOME SPEED IT GET QUIET AND NO VIBRATION BUT WILL RETURN THAT HORRIBLE NOISE AND VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790339November 13, 2015
ENGINE
THE ENGINE LIGHT COME ON AND STAY ON. THE ONLY TIME IT WILL GO OFF IN THE WINTER TIME. BUT WILL COME BACK ON ONCE THE WARM WEATHER COME. HAD IT TEST AND WAS TOLD A SPARK PLUG OR AROUND THE SPARK PLUG. I CHANGE ALL THE SPARK PLUG AND STILL ENGINE LIGHT COME ON. IT HAVE BEEN GOING ON FOR ABOUT 3 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787374October 30, 2015
FUEL/PROPULSION SYSTEM
WHEN REFUELING, GAS SPILLS OUT BEFORE THE AUTOMATIC SHUTOFF OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781440October 12, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER WINDOWS DON'T ROLL UP STRAIGHT,WINDOW LIFT PLATE BREAKS,CAUSING WINDOW TO DROP DOWN INSIDE DOOR.THIS IS A CONSTANT PROBLEM WITH 2007 LIBERTY.OCCURS WHEN STANDING STILL,OR IN MOTION.THIS HAS OCCURRED 4 TIMES,BETWEEN 6-27-2008 AND 10-7-2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778901September 30, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITY CONTROL WARNING LIGHT COMES ON AT ARBITRARY TIMES AND THEN REMAINS ON FOR THE REMINDER OF MY DRIVE. WHEN MAKING RIGHT HAND TURNS AT SPEED, THERE IS A "GRINDING" NOISE THAT EMINATES FROM THE LEFT FRONT TIRE & ALMOST FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. TOOK VEHICLE TO THE DEALER AND DIAGNOSTIC REVEALED IT WAS A FAULTY CLOCK SPRING IN THE STEERING COLUMN AND THAT THE STEERING ANGLE SENSOR IS ERRATIC, THEREBY CAUSING THE SLIPPAGE. PART IS ON BACK ORDER FOR A *MINUMUM* OF THREE WEEKS FROM THE MANUFACTURER - WAS INFORMED THAT THERE ARE 113 OF THESE BACKORDERED PARTS ACROSS THE COUNTRY, WHICH LEADS ME TO BELIEVE THAT THIS HAS THE POTENTIAL FOR BEING A RECALL ISSUE. THE ISSUE OF THE SLIPPAGE ONLY HAPPENS WHILE MAKING RIGHT HAND TURNS AND NEVER WHEN MAKING LEFT HAND TURNS. THE ONLY WAY TO AVOID THIS ISSUE IS TO ALMOST LITERALLY STOP ON BUSY ROADWAYS TO THEN TURN RIGHT. WAS INFORMED THAT MY VEHICLE WILL NOT BE SAFE ON WATER-COVERED ROADWAYS AND AM EXTREMELY CONCERNED ABOUT THIS CONSIDERING THE UPCOMING INCLEMENT WEATHER WE ARE EXPECTING AS A RESULT OF THE HURRICANE, BUT YET IT IS MY ONLY MEANS OF TRANSPORTATION TO AND FROM WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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