Jeep Liberty Complaints (2002)
1,808 consumer complaints on file.
- #10107784January 24, 2005STEERING
I JUST PURCHASED A 2002 JEEP LIBERTY WITH 30,200 MILES STILL UNDER MANUFACTURER WARRANTY ON JANUARY 14, 2005. ON JANUARY 22, 2005 I WAS PULLING IN A PARKING LOT AND MY CONTROL ARM BROKE. I FOUND A OPEN CAMPAIGN ON THE VEHICLE ID 03V460000. I BELIEVE THAT BEFORE A DEALERSHIP CAN PUT A VEHICLE ON THEIR LOT TO SELL THEY ARE SUPPOSE TO CHECK FOR OPEN CAMPAIGNS. COULD SOMEONE PLEASE ADVISE ME ON WHAT SHOULD BE DONE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127999January 19, 2005AIR BAGS:FRONTAL
2002 JEEP LIBERTY PASSENGER AIR BAG DEPLOYED DURING THE ACCIDENT BUT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR THE MANUFACTURER DENIED THE CONSUMERS CLAIM STATING THERE WAS NOT ENOUGH FORCE WITH THE MAIN STRUCTURE OF THE VEHICLE. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10106200January 12, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I WAS DRIVING DOWN THE FREEWAY AT 75 WHEN I STARTED HEARING A LOUD GRINDING NOISE. I GOT OFF THE FREEWAY AND MADE IT HOME . AS SOON AS I TURNED THE LAST CORNER THE STEERING LOCKED TO THE LEFT AND MADE A HUGE GRINDING NOISE THIS TIME. I STOPPED IN FRONT OF THE HOUSE, AND WHEN I GOT OUT THERE WAS STEERING FLUID EVERYWHERE! I PULLED THE BELT OFF, AND THE PULLEY WAS EXTREMELY EASY TO MOVE ALL AROUND. I HAVE FOUND THAT MANY MORE PEOPLE THAN JUST ME HAVE ALSO HAD THIS PROBLEM AND IF IT WERE TO HAVE HAPPENED ON THE FREEWAY I COULD HAVE EASILY CRASHED AT 75! I CALLED CHRYSLER AND THEY TOLD ME "THEY WON'T DO ANYTHING BECUASE ITS NOT A SAFTEY PROBLEM, AND I AM THE 3RD OWNER OF THE VEHICLE" HOW THAT HAS ANYTHING TO DO WITH IT I DONT KNOW. I HAVE TO SPECIAL ORDER THE PART FROM JEEP BECAUSE NOBODY CARRYS IT. I WILL FIX IT MYSELF ONCE THE PART COMES IN AND REFUSE TO PAY $400 FOR SOMETHING THEY(JEEP) SHOULD REPLACE FOR FREE. THEY WILL NOT RECIEVE AND BUSINESS FROM ME. THEY ARE EXTREMLY LUCKY NO ONE WAS INJURED AND THERE ISNT A LAWSUIT AGAINST THEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105189December 22, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE VEHICLE FELT AS IF IT WAS IN NEUTRAL. UPON GETTING UP TO 25 MILES PER HOUR, THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN SECOND GEAR SHE WAS ABLE TO GO A LITTLE FASTER. THE VEHICLE HAS 32000 MILES ON IT. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER HOWEVER, THEY ARE NOT WILLING TO HELP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB....*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105137December 21, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH LOWER DRIVER'S SIDE BALL JOINT BROKE, AND THE VEHICLE WENT DOWN. VEHICLE WAS TOWED, AND SERVICED ON THE RECALLED BALL JOINT AT 5,800 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10104230December 21, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AT 22000 MILES, EVERE SHIMMY WHEN BRAKING ABOVE 60 MPH. HAD ROTORS RESURFACED, ROTORS ARE WARPED AGAIN AT 45000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103005December 15, 2004SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT SAFETY BELT DOES NOT LATCH. THE LATCHING MECHANISM IS STUCK IN THE CLOSE MODE. I CANNOT FASTEN MY SEAT BELT ANYMORE. ALSO NOTICE A MONTH AGO, THAT THE BELT WHEN LATCHED WAS SLIGHTLY STICKING. NOW DOES NOT WORK AT ALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102640December 10, 2004EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1. REPEATED RETURNS TO THE DEALER TO CORRECT A NOISE IN THE SUSPENSION. . WHILE DRIVING THE BALL JOINT SEPARATED CAUSING THE FRON WHEEL TO FALL OFF AND VEHICLE TO CRASH TO THE GROUND AND SKID TO A STOP.*AK 3. VEHICLE HAS NOT BEEN REPAIRED. DAMIER CHRYSLER AND IT'S DEALERSHIP WILL NOT ACCEPT RESPONSIBILTY FOR FAILURE AND AS OF CURRENT DATE IS SITTING AT DEALERSHIP LOT AWAITING OUTCOME OF LAWSUIT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10100830December 1, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL
MAJOR ELECTRICAL PROBLEMS....DASH WENT DEAD, WIPERS DEAD, POWER DOOR LOCKS DEAD, TAIL GATE LATCH RELEASED, NO HEADLIGHTS, NO SPEEDOMETER, ALL SHUT OFF WHILE DRIVING IN THE RAIN AT NIGHT AT 65 MPH.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10100676November 28, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT UPPER BALL JOINT FAILED. THIS WAS THE SAME SIDE THAT WAS SHOWING DAMAGE DUE TO O3V460000, LOWER BALL JOINT FAILURE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10099919November 15, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED TRANSMISSION SLIPPED. AS A RESULT, VEHICLE HESITATED IN ONCOMING TRAFFIC. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097260November 15, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SEAT BELTS
DRIVING 25 MPH, THE FRONT LOWER BALL JOINTS FAILED CAUSING THE FRONT END TO DROP ONTO THE FRONT WHEELS. THE VEHICLE WAS TOWED. *JB THE PASSENGER'S SIDE LOWER BALL JOINT FAILED CAUSING THE FRONT END TO DROP ONTO THE PASSENENGER'S SIDE FRONT WHEEL. THE SEAT BELT DID NOT RETRACT. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096599November 15, 2004TIRES
GOODYEAR TIRE/ P215/ 75R16 DOT#M6Y4EYER1702. OWNER FEELS THAT DRIVING IN THE RAIN IS TOO SCARY. THE VEHICLE STARTED TO HYDROPLANE WHEN DRIVING 10 MPH OR GREATER. *JB (RECURRENT PROBLEM) THE TIRES WERE NOT WIDE OR DEEP ENOUGH ACCORDING TO THE TECHNICIAN. THERE WAS A COMPLETE LOSS OF TRACTION WHEN STARTING FROM A COMPLETE STOP ON ANY AMOUNT OF WATER AND CANNOT SAFELY TURN ON WATER. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10099533November 8, 2004AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY . NO MAJOR INJURIES REPORTED. AS A RESULT THE VEHICLE WAS TOTALED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079886November 8, 2004AIR BAGS:FRONTAL
A TRACTOR TRAILER REAR ENDED THE CONSUMER'S VEHICLE WHILE DRIVING AT 65 MPH. UPON IMPACT, THE VEHICLE WAS PUSHED INTO ANOTHER VEHICLE TWICE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED NECK, BACK, SPINE AND HIP INJURIES. TWO YEARS PRIOR TO THIS ACCIDENT, AIR BAG RECALL 01V373000 REPAIRS WERE PERFORMED. THE RECALL REMEDY FAILED.*AK *NM *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10094426October 29, 2004SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR AND VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK THE BRAKES MADE NOISE WHEN APPLIED. THE BLOWER MOTOR FOR THE HEAT FAILED AND THE A/C WAS INOPERATIVE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097346October 21, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING. THE LOWER BALL JOINT COMPLETELY FAILED. THE CONSUMER TOOK THE VEHICLE TO BE REPAIRED. HOWEVER, THIS IS THE SECOND TIME THE BALL JOINT HAS BEEN REPLACED WITHIN 1800 MILES. THE FIRST TIME IT WAS DONE THROUGH A RECALL. THE CONSUMER BOUGHT THE VEHICLE USED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10095619October 12, 2004FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CHECK ENGINE LIGHT WAS TRIPPED BY A SIGNIFICANT FUEL LEAK. NOT OBVIOUS ORIGIN - REQUIRED SIGNIFICANT DIAGNOSTICS TO LOCATE SOURCE. A SIGNIFICANT SAFETY ISSUE AND PRODUCT DEFECT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10095326October 7, 2004SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING 25 MPH FRONT END BEGAN TO PRODUCE A LOUD KNOCKING NOISE. DEALER STATED THE FRONT DRIVER SIDE WHEEL BEARING SEPARATED FROM THE AXLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091835October 6, 2004ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CONSUMER WAS UNABLE TO START THE VEHICLE. THE CONSUMER LIFTED UP THE HOOD AND NOTICED THAT THE BATTERY ACID WAS LEAKING FROM THE BATTERY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0