Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10118731April 30, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
SINCE PURCHASING THIS 2002 JEEP LIBERTY FOR MY 23 YEAR OLD DAUGHTER IT HAS PULLED TO THE LEFT WHEN THE STEERING WHEEL WAS RELEASED. IT WAS RETURNED TO THE JEEP DEALER SEVERAL TIMES FOR REPAIR. EACH TIME IT WAS REALIGNED AND WAS OK FOR A TIME THEN STARTED TO PULL TO THE LEFT AGAIN. WE ALSO REPLACED THE TIRES TRYING TO ELIMINATE PROBLEM, WHICH CONTINUED UNTIL THE 3/31/05 ACCIDENT. MY DAUGHTER WAS TRAVELING DOWN THE HIGHWAY ON 3/31/05 A SUNNY DRY DAY IN NEW BRITAIN CT WHEN SHE SUDDENLY LOST CONTROL OF HER JEEP AND SIDE SWIPED THE JERSEY BARRIER. ALTHOUGH THIS CAN'T BE PROVED WITHOUT MORE INVESTIGATION, I BELIEVE THE LOWER CONTROL ARM , WHICH IS CASTED NOT PRESSED STEEL, HAD A PARTIAL CRACK THAT TOTALLY FAILED AT THE TIME OF THE ACCIDENT. THE FAILURE CAUSED LOSS OF CONTROL OF THE JEEP LIBERTY AND IT SIDE-SWIPED THE JERKY BARRIER. THERE WAS ABOUT $6,000 DAMAGE TO THE DRIVER'S SIDE OF THE JEEP, NO OTHER VEHICLES WERE INVOLVED. THE POLICE OFFICER ATTRIBUTED THE ACCIDENT TO TIRE FAILURE, SINCE THE 2 DRIVER'S SIDE TIRES WERE FLAT. WHEN EXAMINING THE JEEP AT THE BODY SHOP, I NOTICED THE LOWER CONTROL ARM WAS BROKEN. I DIDN'T THINK THE CRASH WAS SEVERE ENOUGH TO CAUSE THIS TO HAPPEN. ON CLOSER EXAMINATION OF THE PART IT LOOKED TO ME LIKE THE BROKEN EDGE WAS ABOUT HALF RUSTED. TO ME THIS INDICATED A PREEXISTING CRACK IN THE CASTING. I AM REPORTING THIS INCIDENT BECAUSE I CAN'T PROOF THE JEEP'S PART FAILED. THE JEEP IS ADVERTISED AS AN "OFF ROAD" VEHICLE AND AS SUCH SHOULD BE HEAVY DUTY. IF THIS PART DID FAIL AFTER ONLY 46,000 MILES IT COULD BE A MANUFACTURING PROBLEM THAT SHOULD BE INVESTIGATED. I AM HAVING THE BODY SHOP SAVE THE PART FOR EXAMINATION. THE CAR HAS BEEN REPAIRED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118706April 29, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAD AIR CONDITION RECHARGED 5/04 BECAUSE IT STARTED BLOWING WARM AIR. STARTED BLOWING WARM AIR AGAIN IN 04/05. TOOK TO DEALERSHIP AND AFTER CHECKING EVERYTHING ELSE, THEY REPLACE THE COMPRESSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117066April 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL CAMPAIGN 03V460000 FOR THE LOWER BALL JOINT ARM. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS AND LEAVING IT ALL DAY CONSUMER WAS NOTIFIED UPON HER ARRIVAL TO PICK THE VEHICLE. ALSO, THAT THERE WAS A SPECIAL WRENCH NEEDED TO REMOVE THE BALL JOINTS, AND THAT CONTACT WOULD BE MADE AS SOON AS THEY RECEIVED THE WRENCH. CONSUMER CURRENTLY RECEIVED A SECOND NOTIFICATION THAT THE RECALL WAS NOT PERFORMED . NO CONTACT HAS BEEN MADE BY THE DEALERSHIP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116784April 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 JEEP LIBERTY LIMITED 4WD AUTOMATIC TRANSMISSION, LOSS OF THIRD GEAR DUE TO BREAKAGE OF VALVE BODY BOLTS IN TRANSMISSION ACCESSIBLE BY REMOVAL OF TRANSMISSION PAN. SHOP FOREMAN AT HERTICH JEEP/NISSAN (DOVER, DE) STATED THAT THE BOLTS WERE NOT OF THE CORRECT STRENGTH, AND THAT THE NEW BOLTS SUPPLIED WITH THE NEW VALVE BODY (STILL UNDER WARRANTEE) WOULD BE OF THE CORRECT STRENGTH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117618April 7, 2005
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116973March 28, 2005
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM
WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. VEHICLE COMPLETELY SHUT DOWN. THE ODOMETER STOPPED WORKING. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE O-2 SENSOR HAD TO BE REPLACED, AND THEY REPLACED THEM, WHICH DID NOT FIX THE PROBLEM. CONSUMER TOOK THE VEHICLE BACK, DEALER THEN REPLACED THE COMPUTER. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111628March 28, 2005
STEERING, AIR BAGS
WHILE DRIVING 55 MPH STEERING WHEEL LOCKED UP CAUSING A VEHICLE COLLISION. UPON IMPACT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK *BF *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119194March 23, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY BALL JOINT SEPARATED RESULTING IN THE CONSUMER LOSING CONTROL OF THE VEHICLE.*MR AFTER THE DEALER PERFORMED THE RECALL ON THE LOWER BALL JOINTS THE CONSUMER STARTED TO HEAR A NOISE COMING FROM THE TIRE. THE DEALER CLAIMED THE NOISE WAS FROM THE BRAKE AND IT WAS ADJUSTED, HOWEVER THE NOISE WAS STILL PRESENT AND THAT WAS WHEN THE CONSUMER EXPERIENCED THE BALL JOINT SEPARATING FROM THE KNUCKLE. THE CONSUMER BELIEVED WHEN THE DEALER REPLACED THE BALL JOINT IT WAS DONE INCORRECTLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115255March 16, 2005
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED . AS A RESULT, THE DRIVER WAS NOT RESTRAINED PROPERLY. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115088March 14, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
THE AIR BAG SENSOR LIGHT ILLUMINATED ON THE DASHBOARD FOR A COUPLE OF DAYS. CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE IMPACT SENSOR WAS REPLACED. AN ACCIDENT OCCURRED ,AND THE AIR BAGS DID NOT DEPLOY. CONSUMER TOOK THE VEHICLE TO DEALER FOR THE BODY WORK. CONSUMER CONTACTED CHRYSLER. HOWEVER, CHRYSLER WILL DO NOTHING TO ASSIST THE CONSUMER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114931March 10, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
VEHICLE WAS TRAVELING AT 60 MPH WHEN ALL OF A SUDDEN THE DRIVER FELT VIBRATION COMING FROM THE FRONT OF THE VEHICLE. DRIVER WAS SWAYING TO THE RIGHT HAND SIDE TO PULL OVER WHEN THE FRONT RIGHT WHEEL FELL OFF. VEHICLE WAS TAKEN TO SHOP FOR A CHECKUP AND RESULTS SHOWED THAT THE ALL OF THE NUTS WERE LOOSE, EXCEPT THE LUG NUT LOCK. CONSUMER WAS EXPLAINED THAT THE ALLOY WHEEL CAUSED IT TO FALL OFF IF THE TIRES WERE NOT TIGHTENED AFTER NEW TIRES WERE PURCHASED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111131March 2, 2005
WHEELS:RIM
THE RIMS HELD WATER DURING RAIN WHICH CAUSED THE RIMS TO RUST ON THE VALVE STEM. THIS COULD BE DANGEROUS BECAUSE THE RIMS COULD DEVELOP ENOUGH RUST TO BREAK THEM OFF THE VEHICLE. MANUFACTURER WAS CONTACTED BY OWNER.*AK THE CONSUMER WAS TOLD TO TAKE THE RIMS OFF AND PAINT THEM. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115542February 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE BRAKES ON THE CONSUMER'S 2002 JEEP LIBERTY LOCKED UP WHILE DRIVING IN SLIPPERY CONDITIONS. *NM THE PROBLEM IS CONTINUOUS. THE BRAKES FULLY LOCKED AS THE PEDAL WAS APPLIED, EACH TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103223February 16, 2005
POWER TRAIN:AXLE ASSEMBLY
THE REAR CONTROL ARM COMPLETELY SEPARATED FROM WELD SITE WITH THE REAR AXLE. CONSUMER HAD THE VEHICLE TOWED. THIS IS WHAT SHE WAS TOLD BY THE MECHANIC. *AK REAR AXLE HOUSING BROKE AWAY FROM CONTROL ARM BRACKET AND FACTORY WELD SITE. CONTROL ARM AND REAR AXLE HOUSING WAS REPLACED. MANUFACTURER DENIED CLAIM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110445February 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD DOWNSHIFTING OF TRANSMISSION, SHIFTS TO HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110448February 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION DOWN SHIFTS(CLANKS) WE HAVE A JEEP LIBERTY SPORT 2 WHEEL DRIVE. DOWNSHIFTS HARD WHEN APPLYING BRAKE.(WARM OR COLD) WE HAVE HAD IT AT THE DEALERS SHOP ABOUT 10 OR 15 TIMES IN ABOUT 2 1/2 YEARS. SHOP FOREMAN TOLD US TO WAIT UNTIL 30,000. MILE CHECK UP FOR TRANS. SO I GUESS I'LL HAVE TO PAY FOR SERVICE ON IT TO GET IT FIXED. THEY HAVE KNOW IDEA WHAT'S WRONG WITH IT. SO WHY DO I HAVE WAIT?? I GUESS SOME ONE HAS TO DIE TO GET THE PROBLEM FIXED? OR GET BADLY HURT!!! SO IF SOME ONE HAS THE SAME PROBLEM REPORT IT BEFORE SOME ONE'S FAMILY GETS HURT. STILL NOTHING AS OF YET HAS BEEN DONE!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109958February 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
1.) UPON BRAKING, REAR BRAKES LOCKED UP (EXCESSIVELY ENGAGE.) ON LIGHT APPLICATION. CAUSED REAR OF VEHICLE TO WANT TO SLIDE WHEN BRAKING ON WET ROADS OR SNOW. VEHICLE HAD 49,000 MILES. 2.) INSPECTED, FOUND BRAKE SHOE RETURN SPRINGS ON BOTH REAR WHEELS BROKE. 3.) REPLACING BRAKE SHOE RETURN SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109814February 4, 2005
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEAT BELT WILL NOT LATCH; WOULD NOT 'CLICK.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108028January 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES LOCKING UP IN SLIGHTEST WET CONDITION, CAR JERKING BADLY WHEN TURNING AND ALMOST IMPOSSIBLE TO TURN (ESPECIALLY WHEN REVERSING) WHEN 4W DRIVE ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108794January 25, 2005
AIR BAGS:FRONTAL
THE CONSUMER LOST CONTROL OF VEHICLE WHILE DRIVING 35 MPH AND HIT A METAL POLE. THE CONSUMER REFUSED MEDICAL TREATMENT, BUT SUSTAINED A HEAD INJURY. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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