Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10148201January 20, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED FLUID STARTED LEAKING FROM THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE POWER STEERING HOSE NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148250January 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:MECHANICAL
AT APPROXIMATELY 1745 HOURS (MST) ON THE BELOW DATE I WAS DRIVING MY 2002 JEEP LIBERTY LIMITED AT 30 MPH ON A TWO LANE ASPHALT CITY STREET. THE PAVEMENT WAS DRY, THERE WERE NO POTHOLES OR ANY ROAD DEFECTS OR OBSTRUCTIONS. SUDDENLY I HEARD A LOUD, METALLIC "THUMP" FOLLOWED IMMEDIATELY BY THE VEHICLE PULLING SHARPLY TO THE RIGHT WITH NO STEERING CONTROL. THE VEHICLE CAME TO A STOP WITH MINIMAL BRAKING AND THE USE OF THE RIGHT STREET CURB. INSPECTION FIRST NOTED THE RIGHT FRONT TIRE TO BE FLAT (IT WAS DARK). AFTER RAISING THE VEHICLE ON THE JACK I REMOVED THE RIGHT FRONT WHEEL AND INSTALLED THE SPARE TIRE. I THEN ATTEMPTED TO DRIVE THE VEHICLE FORWARD AND AGAIN, AFTER APPROXIMATELY 2 FEET OF DRIVING, I HEARD A SCRAPPING SOUND. I IMMEDIATELY STOPPED AND INSPECTED THE SPARE WHEEL. I THEN NOTICED THAT THE RIGHT FRONT LOWER BALL JOINT HAD FAILED AND WAS DIGGING INTO THE INSIDE OF THE RIGHT FRONT WHEEL RIM. I THEN CALLED TO HAVE THE VEHICLE TOWED TO THE NEAREST JEEP DEALER. SUBSEQUENTLY I WAS ADVISED THAT BOTH FRONT BALL JOINTS WERE REPLACED AND THAT THE IMPACT WAS OF SUCH FORCE WHEN THE BALL JOINT FAILED THAT THE FRONT AXLE SEALS HAD BEEN DAMAGED AND WERE REPLACED. THE WHEEL WAS REPLACED BECAUSE THE FORCE WAS SUCH THAT THE FAILED BALL JOINT GOUGED A HOLE IN THE WHEEL RIM. IT IS NOTEWORTHY THAT ON MAY 17, 2004 UNDER JOB ORDER 1034728 BOTH FRONT BALL JOINTS WERE REPLACED ON THIS SAME VEHICLE AT THE UFTRING JEEP DEALERSHIP IN E. PEORIA, ILLINOIS (309) 694-0700 DUE TO A CAMPAIGN RECALL PREVIOUSLY ORDERED FROM JEEP CORPORATE. I NOW CONSIDERED THIS VEHICLE UNSAFE SINCE THE PREVIOUS RECALL DID NOT REMEDY THE SITUATION AND I HAVE NO GUARANTEE FROM JEEP THAT THE MOST RECENTLY INSTALLED SET OF BALL JOINTS WILL NOT FAIL IN THE FUTURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148085January 19, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT FAILED; COULD NOT BUCKLE THE SEAT BELT AT ALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147403January 11, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED THE ABS AND BRAKE LIGHTS INTERMITTENTLY ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT PULSATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. UPON EXAMINATION, THE REPAIRS SHOP DISCOVERED THE WHEEL SPEED SENSOR WAS RUBBING AGAINST THE EMERGENCY BRAKE CABLE WHICH CAUSED THE LIGHTS TO ILLUMINATE AND THE PEDAL TO PULSATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147224January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE PULLING UP TO A GAS PUMP ISLAND AT 3 MPH THE FRONT CONTROL ARM LOWER BALL JOINTS FAILED ON THE PASSENGER'S SIDE. THERE WAS A LOUD THUMP, AND THE VEHICLE SEEMED TO SIT DOWN ON THE FRONT TIRE. UPON INSPECTION THE CONTACT NOTICED THE CONTROL ARM HANGING DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION WHICH CONFIRMED THE LOWER CONTROL ARM BALL JOINT FAILED. THE CONTACT CALLED THE MANUFACTURER, AND THEY WERE WILLING TO MAKE REPAIRS UNDER THE PREVIOUS RECALL CAMPAIGN. AT A LOCAL DEALERSHIP. THE CONTACT WANTED TO HAVE THE VEHICLE REPAIRED AT THE INDEPENDENT REPAIR SHOP, BUT THE MANUFACTURER WOULD NOT GUARANTEE REIMBURSEMENT IF THE WORK WAS COMPLETED AT AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE FRONT CONTROL ARM LOWER BALL JOINT IN 2003. THERE WAS NO PROBLEM WITH THE ORIGINAL PART, ONLY A FAILURE OF THE PART REPLACED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146979January 5, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MY 2002 JEEP LIBERTY LIMITED IS HAVING THE SAME PROBLEMS DESCRIBED IN DEFECT INVESTIGATION #EA05022. MY DRIVER'S SEAT BELT BUCKLE STICKS IN THE "DOWN" POSITION WHEN DEPRESSED FULLY, AND MUST BE PRIED UP USING A SCREWDRIVER OR SIMILAR DEVICE BEFORE BEING ABLE TO LATCH THE BELT AGAIN. THIS HAS BEEN GOING ON SINCE ABOUT JUNE OF 2005.JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146844January 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS FAILED. LUCKY THAT THERE WAS NO DAMAGE OR INJURY. CHRYSLER REPAIRED AT NO COST UNDER RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145795December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A JEEP LIBERTY 2002 AND IT HAS 54600 MILES, LAST WEEK I HEARD A NOISE IN THE STEERING, I TOOK TO THE DEALER SERVICE CENTER HERE IN VENEZUELA CLOSEST TO MY HOME AND EXPLAINED THE PROBLEM THE CHECK THE CAR AND CALL ME BACK THAT THE ONLY THING NEEDED WAS AN OIL CHANGE, SATISFIED I TOOK MY CAR AND PLANNED A WEEKEND FAMILY TRIP OUT OF TOWN AND DROVE ANOTHER 200 MILES AT HIGH WAY SPEEDS WHEN RETURNING HOME AT VERY LOW SPEED PASSES A SPEED REDUCER BUMP ON THE STREET BY MY HOME AND THE LEFT FRONT WHEEL FELT OFF, THE LOWER BALL JOINT BROKE!, I WAS ON SHOCK IF THIS WOULD HAPPENED FEW MILES BEFORE ALL OF MY FAMILY INCLUDING ME COULD BE KILLED IN A CAR ACCIDENT, AND THE WORSE PART IS THAT I TOOK TO THE DEALER JUST BEFORE TO PREVENT THIS KIND OF ISSUES AND THEY JUST DIDN'T CARE ABOUT I FOUND OUT TODAY AT SOME OF THE JEEP CHAT ROOMS THAT IT IS A PROVEN PROBLEM AND THAT THERE IS A RECALL ON THIS ISSUE FOR THIS MODELS, WE WERE VERY CLOSE OF BEEN HARMED OR MAY BEEN KILLED, MY REPORT IS TO MAKE SURE YOU CORRECT THIS ON YOUR COUNTRY AT LEAST AND YOU MAY SAFE SOME OTHER FAMILY LIVES I KNOW THAT THE REGULATIONS ON VENEZUELA FALL WAY BEHIND IN ORDER TO INTRODUCE A LEGAL COMPLAINT AGAINST DAIMLER CHRYSLER HERE AND I WONT GET ANY PROGRESS OVER HERE BUT AT LEAST I PUT A LITTLE SAND GRAIN TO AVOID ANY INCIDENTS WERE I KNOW THAT CAN BE AVOIDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145819December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE HAD TO REPLACE THE FRONT BALL JOINTS 2X WITH IN 40,000 MILES, EVEN AFTER A RECALL WHICH REPLACED THEM IN THEIR ENTIRETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145728December 20, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE DRIVER FELL ASLEEP WHILE DRIVING AT 50 MPH, CAUSING THE VEHICLE TO COLLIDE WITH A TELEPHONE POLE AND THEN ROLLING OVER. THE VEHICLE WAS TOTALED. ALTHOUGH, THE DRIVER WAS WEARING HIS SEAT BELT HE SUSTAINED INJURIES TO HIS RIGHT ARM. NO AIRBAG WARNING LIGHTS ILLUMINATED PRIOR TO THE ACCIDENT. A POLICE REPORT AND PICTURES TAKEN OF THE VEHICLE. WERE TAKEN. THE DEALERSHIP SAID ACCORDING TO THE COMPUTER THE AIRBAGS SHOULD NOT HAVE DEPLOYED. AFTER SEARCHING ON-LINE THE CONTACT FOUND A RECALL 01V373000 CONCERNING THE FRONTAL AIRBAGS. THE MANUFACTURER SAID THE RECALL WORK HAD ALREADY BEEN PERFORMED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145555December 18, 2005
ELECTRICAL SYSTEM:WIRING
SPEEDOMETER SENSOR WIRING WAS FOUND RUBBED INTO BY THE EMERGENCY BRAKE CABLE AT THE REAR DIFFERENTIAL. THIS WAS FIRST INDICATED BY AN ERRATIC SPEEDOMETER INDICATION AND THEN TOTAL LOSS OF INDICATION. PROBLEM REPAIRED BY OWNER INCLUDING RELOCATION OF CABLE RELATIVE TO BRAKE CABLE LOCATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145395December 14, 2005
POWER TRAIN:AXLE ASSEMBLY
VEHICLE'S FRONT PASSENGER SIDE AXLE BROKE CAUSING 2002 LIBERTY JEEP TO ROLL OVER. *TS THE VEHICLE ROLLED OVER TWO OR THREE TIMES. FORTUNATELY THE DRIVER AND HER PASSENGER WERE WEARING SEAT BELTS AND THEIR INJURIES WERE NOT LIFE THREATENING. THE MANUFACTURER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS ACCIDENT. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145058December 13, 2005
AIR BAGS
I WAS INVOLVED IN A HEAD ON CAR WRECK ON JULY 10, 2005, AND THE AIR BAGS ON MY 2002 JEEP LIBERTY LIMITED FAIL TO GO OFF, NOTHING WAS DONE TO CORRECT THIS PROBLEM AS THE VEHICLE WAS TOTALED AS A RESULT OF THE CRASH. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145095December 13, 2005
AIR BAGS:FRONTAL
I STRUCK A CONCRETE BASE SUPPORTING A LIGHT POST IN THE DRUG STORE PARKING LOT. I HAD MY SEAT BELT ON AND MY HEAD STILL STRUCK THE WINDSHIELD BECAUSE THE AIR BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10144919December 11, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I HAVE TWO SEAT BELT CLIPS THAT HAVE DEPRESSED AND WILL NOT ACCEPT THE SAFETY CLIP. THE FIRST IS IN THE BACKSEAT, ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS HAPPENED AFTER ONLY A FEW USES (MAYBE 10), HOWEVER I DIDN'T REPORT IT BECAUSE I RARELY HAVE MORE THAN 4 PEOPLE IN MY CAR. THE SECOND CLIP IS AT THE DRIVER'S SEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144932December 11, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE WAS PULLING INTO THE DRIVEWAY AT A LOW RATE OF SPEED AND HEARD A CLICKING NOISE AND STOPPED THE VEHICLE HALFWAY INTO THE DRIVE WAY. GOT OUT AND RAN INSIDE TO GET ME AND I WENT AND LOOKED AT THE CAR AND THERE WAS NO OBVIOUS DAMAGE SO I GOT IN AND PUT THE CAR IN DRIVE AND IT DIDN'T MOVE AND THEN IN REVERSE AND THE SAME THING, SO I PUT IN DRIVE AGAIN AND THATS WHEN THE FRONT RIGHT END OF THE CAR DROPPED TO THE GROUND. AFTER INSPECTION I NOTICED THAT THE FRONT RIGHT LOWER BALL JOINT WASN'T IN THE BALL JOINT KNUCKLE ANYMORE. THE WHEEL WAS BENT OUTWARD. I JUST BOUGHT THIS CAR ON AUG. 29, 2005 JUST 3 MONTHS PRIOR. I HAVE ONLY PUT 3,000 MILES ON THIS CAR SINCE I BOUGHT IT. THE DEALER SHOULD HAVE INPECTED THE BALL JOINTS PRIOR TO SELLING IT TO ME SEEING HOW THERE IS A PRIOR RECALL ON THAT PART. LUCKILY I HAVE IT ON WARRANTY SO HOPEFULLY THERE WON'T BE ANY PROBLEMS WITH GETTING IT REPAIRED. REPAIRS STILL PENDING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143046November 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAILURE OF LOWER BALL JOINTS AT 40,100 MILES IN MY 2002 JEEP LIBERTY, BUILD DATE AUGUST 2001. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142533November 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PURCHASED NEW. MILEAGE AS OF THIS DATE, 11/13/2005, IS 50,035. AT SOME POINT BETWEEN 45K AND 50K MILES NOTICED A CLUNK WHICH CAN BE FELT AND HEARD WHEN VEHICLE IS MOVING FORWARD AND DOWNSHIFTING TO LOW GEAR. TOOK VEHICLE TO LINCOLN TRAIL CHRYSLER-JEEP-DODGE IN MARSHALL, IL. MECHANIC WHO TEST DROVE VEHICLE ADMITTED HEARING AND FEELING HARD DOWNSHIFT. SERVICE MANAGER, NICK COREY, RECOMMENDED TRANSMISSION FLUSH. ALSO SAID PROBLEM COULD BE CAUSED BY A SENSOR GOING BAD. CHECKED TRANSMISSION COMPUTER FOR CODES, NONE FOUND. TRANSMISSION FLUSH DID NOT ALLEVIATE PROBLEM. WILL RETURN TO DEALER FOR FURTHER SERVICE. I FEEL DAIMLER/CHRYSLER SHOULD RESOLVE AND REPAIR THIS PROBLEM BEFORE FAILURE OF THE COMPONENT(S) CAUSE A CRASH AND BEFORE THE POWER TRAIN WARRANTY EXPIRES. AS NOTED FROM OTHER COMPLAINTS ON THIS WEBSITE, THE PROBLEM HAS BEEN EXPERIENCED BY NUMEROUS OTHER JEEP LIBERTY OWNERS OF 2002, 2003 AND 2004 MODELS. AT THIS POINT DAIMLER/CHRYSLER SHOULD BE AWARE OF THE PROBLEM AND SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142516November 12, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RIGHT FRONT WHEEL FELL OFF OF JEEP WHILE DRIVING INTO A PARKING LOT WITH NO WARNING. WHEEL DAMAGED SUSPENSION, BODY AND RIM. THE JEEP DEALER DID THE REPAIRS UNDER WARRANTY EVEN THOUGH THE RECALL HAD ALREADY BEEN DONE ONCE BEFORE IN 2003. THIS WILL BE THE 3RD SET OF LOWER BALL JOINTS IN 75000 MILES. OTHER JEEP OWNERS THAT HAVE HAD THE RECALL DONE SHOULD NOT ASSUME THEIR VEHICLE FRONT SUSPENSION IS IN SAFE CONDITION. SOMETHING NEEDS TO BE DONE HERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142486November 11, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2002 JEEP LIBERTY REF. NHTSA ACTION # PE 05-046 DRIVER SEAT BELT LATCH WILL NOT LATCH . RED PUSH BUTTON IS STUCK DOWN. SOUNDS LIKE PIECE IS LOOSE INSIDE LATCH . AM NEEDING TO GET NEW LATCH ASSY. BROKEN ASSY WILL BE AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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