Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10156677May 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE INTERSTATE 95 UNDER NORMAL DRIVING CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE AS THE TIRE SHREDDED FROM THE FRACTURED LOWER BALL JOINT. THE VEHICLE MANAGED TO PULLOVER TO THE SHOULDER. AFTER NARROWLY AVOIDING A COLLISION WITH OTHER TRAFFIC. UPON INITIAL INSPECTION THE DRIVER'S SIDE FRONT END SHREDDED THE TIRE AND WAS PRESSING ON THE WHEEL. THE VEHICLE WAS TOWED TO A DEALER, WHO DETERMINED THE LOWER BALL JOINT FRACTURED. NHTSA RECALL #03V460000 REPAIR WAS PERFORMED ON THE LOWER BALL JOINTS HOWEVER, THE REPAIR DID NOT REMEDY THE PROBLEM. THE DEALERSHIP OFFERED A SECOND REPAIR WITHOUT CHARGING THE CONTACT UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156488May 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH MAKING A TURN THE LOWER BALL JOINT FAILED CAUSING AN ACCIDENT. A NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LOWER BALL JOINT IN 2004 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THERE WERE NO INJURIES SUSTAINED AS A RESULT OF THE ACCIDENT. THIS OCCURRED ON THE DRIVER SIDE FRONT. THE DEALERSHIP WAS ALERTED AND CONFIRMED THE BALL JOINT SEPARATED FROM THE KNUCKLE CAUSING THE ACCIDENT. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE DEALERSHIP HAS ORDERED THE UPPER AND LOWER BALL JOINTS TO MAKE THE REPAIRS HOWEVER, ARE WAITING ON THE MANUFACTURER TO RETURN THEIR CALL. THE CONTACT ALERTED THE MANUFACTURER AND A COMPLAINT WAS FILED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156524May 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE PULLING INTO THE BANK PARKING LOT IN A SHOPPING CENTER THE FRONT WHEEL POPPED COMPLETELY OFF THE VEHICLE. THE CONTACT WAS SHAKEN UP, AND IMMEDIATELY CALLED ROAD SIDE ASSISTANCE. ALSO CONTACTED THE DEALER, WHO ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER FOR SERVICE. WAS TOLD BY THE DEALER ABOUT NHTSA RECALL, #03V460000 CONCERNING THE SUSPENSION FRONT CONTROL ARM LOWER BALL JOINT. THE DEALER ALLEGEDLY FIXED THE PROBLEM AND CONSUMED ALL COST RELATED TO THE PROBLEM. HOWEVER RECALL REPAIRS DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS HAVING THE SAME PROBLEMS AGAIN. ON APRIL 29, 2006 WHILE DRIVING TO WORK TURNED INTO THE PARKING LOT AND THE SAME WHEEL POPPED OFF. THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE CONTACT CONTACTED CHRYSLER ABOUT THE ONGOING PROBLEM. THEY TOLD THE CONTACT THAT THEY WILL REPAIR THE VEHICLE AGAIN BUT THEY WILL NOT GIVE THE CONTACT ANOTHER VEHICLE. THE CONTACT FELT THIS VEHICLE WAS NOT SAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156351April 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2002 JEEP LIBERTY IN DEC. 05. I NOTICED A SHIMMY WHEN DEPRESSING THE BRAKES IMMEDIATELY AFTER BUYING IT. IT HAD 44000 MILES ON IT. I THOUGHT THIS WAS NORMAL SINCE THE DEALERSHIP HAD DONE A SAFETY INSPECTION ON IT BEFORE SELLING IT TO ME. I NOTICED IN MID APRIL THAT THE INSIDE DRIVER TIRE WAS ALMOST COMPLETELY WORN. I TOOK IT TO A LOCAL GARAGE ONLY TO FIND THAT MY LOWER BALL JOINTS WERE BAD, ALONG WITH THE FRONT ROTORS BEING WARPED BEYOND REPAIR. THIS COST ME $1100 IN REPAIRS, INCLUDING THE 3 NEW TIRES I PURCHASED! MY EXTENDED WARRANTY I PURCHASED WOULD NOT COVER THE COST TO REPAIR. I WROTE DAIMLER CHRYSLER A COMPLAINT, IN WHICH THEY DECLINED. I AM FURIOUS AFTER READING ALL THE CONSUMER COMPLAINTS ABOUT BALL JOINTS FAILING ON THE LIBERTIES - EVEN AFTER HAVING BEEN FIXED AFTER THE RECALL. A VEHICLE WITH THIS FEW MILES SHOULD NOT HAVE THESE PROBLEMS!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156140April 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:MECHANICAL
MY 2002 JEEP LIBERTY HAD A RE CALL IN 2003 FOR BALL JOINTS, I HAD THEM REPLACED IN MARCH 2004. ON APRIL 2, 2006 AT 4:00 P.M. I WAS TRAVELING EAST BOUND ON I-465 DOING 55-60 MPH, WHEN A LOUD NOISE WAS COMING FROM THE FRONT OF THE VEHICLE AND THEN THE JEEP WAS STARTING TO LOOSE CONTROL AS I TRIED TO SLOW DOWN AND PROCEED TO THE SIDE OF THE INTERSTATE. I GOT OUT OF MY VEHICLE AND CALL ROADSIDE ASSISTANCE, DURING MY WAIT A GENTLEMAN STOPPED TO SEE IF I NEEDED HELP, AND I INFORMED HIM THAT I THOUGHT I HAD BLOWN A TIRE, HE LOOKED UNDER MY CAR TO NOTICE THAT MY BALL JOINT HAD BROKE ALONG WITH MY AXLE AND RIM, I HAD IT TOWED TO CROSSROADS LINCOLN/JEEP MERCURY, WHERE ON MONDAY THE SERVICE DEPARTMENT EXAMINED THE CAR AND CAME TO THE CONCLUSION THAT THE BALL JOINT HAD BROKE ALONG WITH THE AXLE AND THE RIM OF THE TIRE. I HAD ALREADY CONTACTED MY INSURANCE COMPANY ALONG WITH FILING A COMPLAINT TO CHRYSLER, THEY SENT OUT AN "INSPECTOR" AND AFTER HIS REVIEW CAME TO THE CONCLUSION THAT THE BALL JOINTS SEPARATED "DUE TO IMPACT", THERE WAS NO IMPACT, I CONTROLLED THE VEHICLE TO THE BEST OF MY ABILITY SO THAT THERE WOULD BE NO IMPACT, CAUSING INJURY. IT HAS BEEN 24 DAYS NOW WITHOUT MY VEHICLE AND I AM IN A RENTAL VEHICLE, AMERICAN FAMILY IS REFUSING TO PAY FOR THE REPAIR OF THE BALL JOINTS AND SO IS CHRYSLER. I DO NOT WANT TO FILE A LAW SUIT AGAINST CHRYSLER, BUT THEY ARE LEAVING ME NO CHOICE, AS THIS WAS A COSTLY REPAIR, WHAT CAN I DO???????????*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155757April 20, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 JEEP LIBERTY LIMITED 4WD. MAINTENANCE KEPT UP. ENGINE HAS BLOWN UP AT 85,000 MILES. NEED TO REPLACE AND COST IS $6,400.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155632April 18, 2006
SEAT BELTS:FRONT
THE DRIVER'S SIDE FRONT SEAT BELT ON MY 2002 JEEP LIBERTY WILL NO LONGER LATCH. THERE WAS NO WARNING LEADING UP TO THIS FAILURE. WE HAVE NOT YET BEEN ABLE TO REPAIR IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155353April 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY @ 53,571 MILES.[XXX]. 4/6/06 FAILURE. THE LOWER PASSENGER SIDE BALL JOINT BROKE AS MY WIFE WAS WAITING FOR THE GARAGE DOOR TO OPEN. FORTUNATELY, THE JEEP WAS STATIONARY AT THE TIME OF FAILURE. THE DEALER REPLACED BOTH LOWER BALL JOINTS (UNDER THE FORMAL RECALL). THIS IS THE SECOND TIME BOTH LOWER BALL JOINTS WERE REPLACED ON THIS VEHICLE...THE FIRST TIME BOTH LOWER BALL JOINTS WERE REPLACED WAS AT 26,887 MILES (ALSO UNDER THE RECALL)! BOTH UPPER BALL JOINTS WERE REPLACED @ 39,527 MILES (I ORIGINALLY PAID FOR THIS BUT CHRYSLER PAID AFTER MULTIPLE COMPLAINTS)! IT APPEARS THAT REPLACEMENT BALL JOINTS WERE NOT CORRECTED AND ARE FAILING ALSO!!!! *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154779April 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS BACKING OUT OF A PARKING SPOT AND HEARD A LOUD CLUCK. I STOPPED THE TRUCK AND FOUND THAT THE PASSENGER SIDE LOWER BALL JOINT SHAFT HAD BROKEN. THIS CAUSED THE LOWER CONTROL ARM TO SEPARATE FROM THE STEERING KNUCKLE AND REST ON THE INSIDE OF THE WHEEL. WHEN IT WAS TOWED TO THE DEALERSHIP, THE REPAIR WAS COVERED UNDER WARRANTY BECAUSE I HAD THE LOWER BALL JOINT RECALL DONE ON MY JEEP LIBERTY PREVIOUSLY. THE DEALER REPLACED THE LOWER BALL JOINT, UPPER CONTROL ARM, AXLE SHAFT, AND A FEW SEALS. THE OLD PARTS ARE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154557April 4, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SEAT BELT LATCH STICKS IN DOWN/RELEASE POSITION AND MUST BE PRIED UP IN ORDER TO LATCH SEAT BELT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154322March 31, 2006
SEAT BELTS:FRONT
THE SEAT BELT LATCH ON THE DRIVERS SIDE IS BROKEN. THE BUTTON STICKS DOWN AND DOES NOT COME BACK UP AFTER UNLATCHING THE SEAT BELT. I AM AFRAID THIS IS GOING TO CAUSE THE SEAT BELT NOT TO WORK IF I HAVE A CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153914March 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE IS A RECALL, NHTSA # 03V460000 CONCERNING THE LOWER BALL JOINTS. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153934March 28, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVERS SIDE SEAT BELT LATCH RED BUTTON BECOMES STUCK IN THE DOWN POSITION AFTER THE SEA BELT IS RELEASED. THE BUTTON MUST THEN BE MANUALLY PULLED UP USING A STIFF PIECE OF METAL BEFORE BUCKLING THE SEAT BELT AGAIN. I HAVE NOTICED A PIECE OF BROKEN RED PLASTIC WITHIN THE ASSEMBLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153769March 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WITHOUT WARNING, THE ENGINE STALLED AT 55 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE CRANKSHAFT SENSOR FRACTURED AND WENT INTO THE ENGINE, WHICH CAUSED THE ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153077March 18, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I CURRENTLY OWN A 2002 JEEP LIBERTY. AS I WAS MAKING A TURN IN THE PARKING LOT MY CAR STOPPED AND I SAW MY TIRE BENT UNDER MY CAR THE BALL JOINTS IN MY JEEP LIBERTY WENT 2 TIMES ON ME. FIRST THE LOWER BALL JOINTS BEFORE THE RECALL AND THEN THE UPPER BALL JOINTS THE CONTROL ARM AND THE AXLE FAILED ON ME JUST YESTERDAY. THE UPPER BALL JOINT FAILURE ALSO CAUSED A LARGE PUNCTURE IN MY ROTOR AND IT BENT MY AXLE. I FEAR FOR THE OTHER JEEP LIBERTY OWNERS; FOR INSTANCE WHAT IF THIS HAPPENED ON A MAJOR HIGHWAY CAUSING THE DRIVER TO LOSE TOTAL CONTROL? SOMEONE COULD HAVE LOST THEIR LIFE. THIS UPPER BALL JOINT ISSUE SHOULD BE RESEARCHED AND RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153097March 18, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT ASSEMBLY. THE DRIVERS SIDE SEAT BELT LATCH STICKS NOT ALLOWING TO FASTEN SEAT BELT. I HAVE TO BANG ON IT SO IT WILL RELEASE IN ORDER TO FASTEN THE SEAT BELT. I HAVE NOT HAD THIS PROBLEM FIXED YET. I WANTED TO COME HERE FIRST TO SEE IF THERE WAS AN INVESTIGATION GOING ON WITH THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152915March 16, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
FRONT END COLLISION ~35 TO 40 MPH NO AIR BAG DEPLOYMENT FRONT OR SIDE THIS WAS REPAIRED BY DEALER ~ 3 MONTHS AGO WHEN LIGHT CAME ON. ACTUAL RESULT DURING ACCIDENT WAS A FAILED AIR BAG SYSTEM. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10152705March 14, 2006
SEAT BELTS:FRONT
FRONT DRIVERS SIDE SEAT BELT, STUCK WITH PUSHBUTTON DOWN; WILL NOT LOCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150764February 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE AT A STOP SIGN AND ATTEMPTING TO MAKE A LEFT TURN, THE RIGHT LOWER BALL JOINT FRACTURED AND THE WHEEL DISLODGED. BOTH FRONT LOWER BALL JOINTS WERE REPLACED UNDER RECALL, #03V460000 TWO YEARS AGO. THE VEHICLE WAS TOWED TO THE DEALER AND THE BALL JOINT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149639February 7, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2002 JEEP LIBERTY FRONT DRIVER'S SIDE SEAT BELT BUCKLE "BUTTON" STUCK. UNABLE TO USE SEAT BELT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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