Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10173926November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE MADE A SCREECHING NOISE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALER. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173973November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174017November 21, 2006
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. THE PROBLEM STARTED AFTER THE VEHICLE WAS REPAIRED AT THE DEALERSHIP, FOR A NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES DID NOT RESPOND, NO MATTER HOW FAR THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT ALL WAY DOWN TO THE FLOOR AND PULLED THE VEHICLE TO THE RIGHT. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALERSHIP. THE DEALERSHIP WAS CONTACTED, AND WOULD NOT OFFER A REPAIR WITHOUT CHARGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173850November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #F23 WAS RECEIVED REGARDING THE LOWER BALL JOINTS. THE DEALER WAS CONTACTED, WHO STATED THAT THEY ONLY RECEIVE 3 REPLACEMENT BALL JOINTS A MONTH. THEREFORE THE CONTACT WAS PLACED ON A WAITING LIST OF OVER 100 CONSUMERS. THE MANUFACTURER WAS ALSO CONTACTED, WHO CONFIRMED THAT THERE WAS A BACK ORDER FOR REPLACEMENT PARTS. THE CONTACT EXPRESSED CONCERNED THAT THE BALL JOINT SEPARATION COULD RESULT IN A LOSS OF STEERING CONTROL AND CAUSE A CRASH WITHOUT WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173911November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALER HAS NOT RESPONDED TO SAFETY RECALL IN REASONABLE AMOUNT OF TIME, (3 MONTHS SO FAR). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173726November 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173750November 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED ON 11/01/2006 AND IMMEDIATELY WENT TO THE SERVICE DEALER THE NEXT DAY TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THE REPLACEMENT PARTS WERE BACK ORDERED AND THE SERVICE DEALER WOULD CALL WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173653November 16, 2006
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON A CITY STREET, THE ENGINE STALLED, AND ALL FOUR DOORS LOCKED AND UNLOCKED WITHOUT WARNING. AFTERWARDS, THE ENGINE RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE WHEEL AND SPEED SENSOR OF THE BRAKES NEEDED TO BE REPLACED. AFTERWARD, THE PROBLEMS PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER INSPECTION WHO DETERMINED THERE WAS A RAINWATER LEAK ALONG THE DRIVER SIDE DOOR AND THE REAR HATCH THAT CORRODED THE ELECTRICAL WIRING HARNESS. THE WIRING HARNESS WAS REPLACED AS WELL AS A NEW REAR HATCH SEAL TO PREVENT FURTHER LEAKING. THE MANUFACTURER WAS ALERTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173545November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL # 03V460000, WHICH PERTAINS TO THE LOWER BALL JOINT, WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE SERVICE MANAGER INFORMED THE CONTACT THAT THERE WAS A SHORTAGE IN PARTS. THE CONTACT THEN NOTIFIED THE MANUFACTURER, WHO GAVE THE SAME RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173577November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173586November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173594November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173595November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173500November 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED RECALL # F23 WAS RECEIVED FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, THE CONTACT CALLED TO SCHEDULE THE RECALL REPAIR WITH THE SERVICE DEALER. WHEN THE VEHICLE WAS TAKEN IN FOR THE SCHEDULED SERVICE, THE DEALER INFORMED THE CONTACT, THE PARTS WERE NOT AVAILABLE. WHEN THE CONTACT RETURNED THE FOLLOWING WEEK AS REQUESTED, THE PARTS WERE STILL NOT AVAILABLE AND NO DATE COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED. UPDATED 12/05/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173518November 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED # 03V460000 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE DEALER WAS CONTACTED, WHO STATED THAT THE RECALL PART WAS UNAVAILABLE TO PERFORM THE RECALL WORK; THE MANUFACTURER HAD NOT SHIPPED OUT THE RECALL PARTS FOR OVER A MONTH. THE CONTACT WAS WAITING FOR PARTS TO ARRIVE FOR THE RECALL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173356November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE REPLACEMENT PART FOR RECALL F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS NOT AVAILABLE AT THE SERVICE DEALER. THE VEHICLE WAS ADDED TO A WAIT LIST OF 60 OTHER VEHICLES WAITING FOR THE PART. THE SERVICE DEALER WAS NOT RECEIVING THE PARTS AT 3 A WEEK AS OTHER DEALERS WERE. THE VEHICLE WAS ADDED TO OTHER WAIT LISTS. THE MANUFACTURER INFORMED THE CONTACT A REFUND WOULD NOT BE MADE IF AFTERMARKET PARTS WERE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173387November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP IS FAILING TO PROVIDE PARTS TO DEALERS FOR A RECALL THAT WAS ISSUED ON 2002 JEEP LIBERTY'S. THEY SHOULD BE PROVIDING PARTS FOR RECALLS BEFORE THEY SEND PARTS TO THE ASSEMBLY LINES. THEY HAVE A DUTY TO PROVIDE REPAIRS TO CURRENT CUSTOMERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173406November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE PULLED HARD TO THE RIGHT. PRIOR THE INCIDENT THE VEHICLE WAS SUBJECT TO RECALL #03V460000 WHERE THE SUSPENSION CONTROL ARM WAS REPLACED. THE CONTACT ASKED THE DEALERSHIP IF THE ALIGNMENT WAS INCLUDED IN THE RECALL AND THEY INDICATED THAT ALIGNMENT WAS PART OF THE VEHICLE'S NORMAL MAINTENANCE. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THE DEALERSHIP STATEMENT. THE CONTACT WAS CONCERN BECAUSE THE MISALIGNMENT CREATED BY THE SUSPENSION REPAIRS COULD BE THE CAUSE OF A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172957November 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED AFTER RECEIPT OF NHTSA RECALL LETTER # 06V288000 REGARDING LOWER BALL JOINTS, AN ATTEMPT WAS MADE TO SCHEDULE REMEDY REPAIRS WITH THE SERVICE DEALER. THE SERVICE DEALER DETERMINED AN APPOINTMENT COULD NOT BE MADE UNTIL PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED, HOWEVER THE MANUFACTURER WAS GOING BE CONTACTED FOR FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174307November 7, 2006
ELECTRICAL SYSTEM
2002 LIBERTY SPORT SOLENOID ASSEMBLY HAD TO BE REPLACED. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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