Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10150606February 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON OR ABOUT 1/17/06 WHILE DRIVING THE 2003 JEEP LIBERTY THE FRONT LEFT LOWER BALL JOINT SEPARATED, DROPPING THE CONTROL ARM ONTO THE INSIDE OF THE RIM. AT 71000 MILES. WAS TOLD BY MY DEALER THAT THERE WAS NO RECALLS ON THAT. AFTER FURTHER RESEARCH I HAVE FOUND THAT THERE WAS A RECALL ON 2003 LIBERTY MADE B4 3/26/03, TOOK DELIVERY MID APRIL 2003 ALSO HAVE FOUND COMPLAINTS ON THE 2004 JEEP LIBERTY. I HAD THE REPAIRS MADE BY A LOCAL REPAIR SHOP. I DO NOT HAVE THE OLD BALL JOINT. I AM NOW EXPERIENCING FRONT LEFT NOISES YET TO BE DIAGNOSED BY A PROFESSIONAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150123February 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE BOTTOM OF THE VEHICLE HIT THE GROUND. THERE IS A NHTSA RECALL, # 03V460000, REGARDING THE SUSPENSION FRONT CONTROL ARM LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150195February 13, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RIGHT UPPER BALL JOINT ON 2003 JEEP LIBERTY FAILED DUE TO DEFECTIVE POLYMER BUSHING AND GREASE SEAL. NOTICED IN A PARKING LOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149353February 3, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THERE WAS DIFFICULTY STEERING THE VEHICLE FOLLOWED BY A RUBBING NOISE FROM THE STEERING COMPARTMENT WHILE TURNING. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP PERSONNEL REPLACED THE LEFT FRONT UPPER BALL JOINT. THIS REPAIR REMEDIED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148086January 19, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. THIS CAUSED AN ACCIDENT, WHILE BACKING THE CONTACT HIT ANOTHER VEHICLE. THIS OCCURRED WHILE BRAKING, BUT IS UNAWARE IF THE ACCELERATOR PEDAL WAS APPLIED. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147433January 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
MARCH 2005 - 2003 JEEP LIBERTY 4 CYLINDER - CARRIAGE TOWN CHRYSLER, DELAWARE, OHIO - I TOOK MY JEEP LIBERTY TO THE DEALERSHIP FOR BACKFIRING, CHECK ENGINE LIGHT, RUNNING ROUGH. THEY FOUND ONLY SPARK PLUG #1 FOULED AND REPLACED ONLY THE SPARK PLUG. 2ND TIME APPROX A WEEK LATER I TOOK MY JEEP LIBERTY IN AND IT WAS RUNNING ROUGH, NO CHECK ENGINE LIGHT. DEALERSHIP REFUSED TO LOOK AT MY VEHICLE WITHOUT THE CHECK ENGINE LIGHT ON. 2 DAYS LATER I RETURNED VEHICLE WITH CHECK ENGINE LIGHT ON, RUNNING ROUGH, AND BACKFIRING. THEY REPLACED ALL SPARK PLUGS AND ALL WIRES. THIS HAPPENED AT APPROX 28,000 MILE ON THE VEHICLE. DECEMBER 2005, ENGINE LIGHT ON, RUNNING ROUGH. REPLACED SPARK PLUG #1 ONLY AND WIRE ON SPARK PLUG #1. I HAD BEEN TOLD BY SERVICE DEPARTMENT AT THIS TIME THEY HAD PUT A "SPECIAL" SPARK PLUG IN MY VEHICLE AND THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON MY VEHICLE. JAN, 2006 - VEHICLE IS CURRENTLY IN THE SHOP AND THEY ARE TRYING TO DETERMINE WHAT IS WRONG WITH THE ENGINE, CURRENTLY THEY CANNOT FIND WHAT IS BURNING UP SPARK PLUG #1. TECHNICAL SERVICE BULLETIN: MFG BULLETIN NUMBER: 0803403 MFG BULLETIN DATE: 20040302 COMPONENT: ELECTRICAL SYSTEM DETAILS: NEW SPARK PLUG FOR 2.4L ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147436January 11, 2006
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
VEHICLE SHAKING/VIBRATING/LOUD HUM AT 50+ MILES PER HOUR AND FASTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147595January 11, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2003 LIBERTY GEAR WAS IN PARK MADE A LOUD ROARING NOISE AND ACCELERATED. *TS WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL, IT CRASHED INTO A BRICK WALL OF A BUILDING. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147277January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATED LOWER BALL JOINTS FAILED WHILE DRIVING. RECALL WORK WAS DONE ON NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE DRIVER SIDE LOWER BALL JOINTS IN JUNE 2004. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WERE THE CONTROL ARM AND BALL JOINT WERE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM. A SPOKES PERSON FROM THE MANUFACTURER STATED WHEN THE RECALL WORK WAS DONE BY THE FIRST DEALERSHIP THEY MUST HAVE PUT THE CONTROL ARM BALL JOINTS ON INCORRECTLY. *AK UPDATED 02/07/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147156January 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ROUTINE CHECK OF VEHICLE DURING ROTATION OF TIRES REVEALED LOWER BALL JOINT MOVEMENT, AND RIGHT UPPER BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147074January 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
03 JEEP LIBERTY LIMITED BALL JOINT REPLACEMENT FOR THE 2ND TIME IN 58K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146119December 27, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT'S HUSBAND WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. WHILE EXITING AN ON/OFF RAMP THE CONTACT'S HUSBAND WAS MERGING INTO TRAFFIC WHEN THE VEHICLE IN FRONT SLAMMED ON THE BRAKES. THEREFORE, THE CONTACT'S HUSBAND REAR ENDED THE VEHICLE IN FRONT OF HIM WHILE DRIVING AT 30 MPH. ALTHOUGH, THE CONTACT'S HUSBAND WAS WEARING A SEAT BELT HE SUSTAINED MAJOR INJURIES TO THE FACE AND HEAD. HIS FACE HIT THE STEERING WHEEL SO HARD THE DOCTOR PULLED PIECES OF THE STEERING WHEEL OUT OF THE BRIDGE OF HIS NOSE. A POLICE REPORT WAS TAKEN AT THE SCENE. THE INSURANCE COMPANY ELEVATED THE VEHICLE AND DEEMED IT A TOTAL LOSS.*A
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145703December 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING MY JEEP LIBERTY ON THE FREEWAY I SUDDENLY HEARD A LOUD CLANKING NOISE. AT ABOUT THE SAME TIME I REALIZED MY ENGINE WAS DEAD AND I COASTED OFF OF THE FREEWAY. MY JEEP WOULD NOT RESTART AND I HAD TO HAVE ASSISTANCE TO PUSH IT TO A GAS STATION. I CALLED A TOWING COMPANY AND HAD IT TOWED TO A JEEP DEALERSHIP WHERE I WAS TREATED VERY RUDELY AND HORRIBLY OVER A 3 TO 4 WEEK PERIOD WHERE THEY REQUESTED NUMEROUS OIL CHANGE RECEIPTS AND BERATED ME OVER THE PHONE EACH TIME I CALLED TO CHECK THE PROGRESS OF MY VEHICLE. AFTER PROVIDING THEM WITH MY MAINTENANCE RECORDS CHRYSLER STILL HAD THE AUDACITY TO TURN DOWN THE CLAIM. I HAVE CHANGED THE OIL EVERY 3 THOUSAND MILES WITH RECEIPTS TO PROVE IT. THEY ARE ACCUSING ME FAULTY MAINTENANCE AND REFUSE TO FIX THE VEHICLE. MY VEHICLE HAS 41,000 MILES ON IT AND I HAVE A 70,000 MILE WARRANTY. ACCORDING TO CHRYSLER THEY ARE NOT RESPONSIBLE FOR IT. HOW DO THEY GET AWAY WITH THIS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144142December 1, 2005
SUSPENSION
DT: CONTACT STATED WHILE DRIVING THE VEHICLE FISH TAILED. THIS, IN TURN, CAUSED A MINOR ACCIDENT. REPAIRS WERE MADE TO THE VEHICLE. THIS PROBLEM RECURRED. IT USUALLY HAPPENED WHEN THE ROAD WAS WET OR SNOW COVERED. HE TOOK THE VEHICLE TO A DEALERSHIP TO HAVE THE VEHICLE CHECKED. THEY COULD NOT DETERMINE WHAT WAS THE CAUSE OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10144038November 30, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY LURCHED FORWARD AT A HIGH SPEED. HE CALLED A TOWING SERVICE THAT INSPECTED THE VEHICLE AND DISCOVERED THE THROTTLE WAS STUCK. THE TOWING SERVICE WAS ABLE TO FREE THE THROTTLE CABLE, AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143062November 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS WERE EXTREMELY WORN. STEERING FELT LOOSE AND VEHICLE WAS "WANDERING" ON THE HIGHWAY A LOT, MAKING IT HARD TO STAY IN MY LANE AND KEEP MY COURSE. ORIGINAL RECALL PERFORMED OVER 20,000 MILES AGO WHICH ONLY CONSISTED OF HEAT SHIELDS BEING INSTALLED. I BROUGHT IN THE JEEP AND DEALER AGREED WITH LBJ FAILURE AND REPLACED THEM UNDER RECALL NOTICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142073November 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE BRAKES ROARED WHEN THEY WERE APPLIED. THE PROBLEM PERSISTED FOR THE PAST THREE MONTHS. DURING THE PAST FEW WEEKS THE NOISE BECAME LOUDER. SHE TOOK THE VEHICLE TO THE DEALER ONCE FOR THE BRAKES. THE DEALER DID NOT DO ANY DIAGNOSTIC TESTING OR SERVICE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED, AND THEY REFERRED HER TO THE NHTSA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140716October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
(1) DRIVING BACK FROM A CAMPING TRIP IN DEATH VALLEY, CA. (2) COMPLETE SEPARATION OF THE LOWER RIGHT BALL JOINT WHEN PULLING AWAY FROM THE GAS STATION. (3) I HAD THE VEHICLE TOW TO A REPAIR SHOP AND HAD BOTH LOWER BALL JOINTS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137907October 18, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: ON AUGUST 13, 2005 THE CONSUMER'S SON WAS INVOLVED IN AN ACCIDENT. WHILE TURNING RIGHT AND PRESSING ON THE BRAKES ,WHICH ACTED LIKE A SPONGE, THE STEERING WHEEL LOCKED, CAUSING CONSUMER'S VEHICLE TO SLIDE INTO THE CURB. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP WAS UNSURE OF WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS DUE TO A DRIVER ERROR. SOMEONE CAME OUT FROM THE MANUFACTURER AND DID A REPORT ON THE VEHICLE. THEY WOULD NOT RELEASE THE INFORMATION TO THE CONSUMER. HOWEVER, THE CONSUMER FOUND OUT THAT THERE WAS RECALL 03V460000 CONCERNING LOWER BALL JOINT. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. ON SEPTEMBER 22, 2004 THE DEALERSHIP PERFORMED RECALL REPAIRS BY ONLY REPLACING THE HEAT SHIELD AND NOT THE BALL JOINT. THE CONTACT WAS CONCERNED THAT BOTH PARTS OF THE RECALL WERE NOT PERFORMED. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139985October 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
DT: THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. ON OCTOBER 7, 2005 IT WAS RAINING AND IT CAUSED THE VEHICLE TO HYDRO-PLANE. WHILE DRIVING AT 45 MPH THE BRAKES SKIDDED, AND THE CONTACT WAS UNABLE TO CONTROL THE STEERING. THIS CAUSED THE VEHICLE TO HIT A TREE. WHEN SHE HIT THE TREE BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES, AND UNABLE TO RETURN TO WORK FOR THE TIME BEING. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE MANUFACTURER SAID THAT THE AIRBAGS HAD TO MEET CERTAIN CONDITIONS BEFORE THEY WOULD DEPLOY. THE INSURANCE COMPANY CLAIMED THAT VEHICLE HIT IN A WAY THAT THE AIRBAG SENSOR SHOULD HAVE PICKED IT UP. THE CONTACT REQUESTED THAT THE INSURANCE COMPANY AND MANUFACTURER SHOULD INVESTIGATE IT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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