Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10882232July 2, 2016
AIR BAGS
I AM LOOKING FOR YOUR ANSWER FOR THE COMPLAINT NUMBER 10840141. ON FEBRUARY 24, 2016, MY CAR WENT TO THE DEALER FOR FIX THE AIRBAG BY THE RECALL. WHICH IS FREE BUT AFTER THE REPAIR, THE DEALER SAID THAT I HAVE TO PAY $199. THEN HAVE MORE PROBLEM THAT NO HORN, THE AIRBAG LIGHT ALWAYS ON ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881428June 29, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT SUFFERED A SEIZURE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, EYES, HAND AND A FRACTURED WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. ...UPDATED 11/01/16 *BF *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10877137June 28, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
I HAVE BEEN GETTING THESE RECALL FOR TWO YEARS AND EVERY TIME I GO TO THE DODGE DEALER (HELMS MOTORS IN LEXINGTON TENNESSEE 38351) THEY SAY THE SAME THING "NO PARTS, CALL YOU WHEN WE GET THEM". WHAT AM I TO DO WITH THE RECALLS? I HAVE SIX ON THIS JEEP AND NONE HAVE BEEN FIXED. I THANK YOU FOR ANY HELP YOU CAN GIVE ME ON THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876413June 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875214June 20, 2016
AIR BAGS, SUSPENSION, SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO COMPLETE A MANUFACTURER RECALL FOR THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT HAD A SECOND MANUFACTURER RECALL REPAIR COMPLETED FOR THE BALL JOINTS AND INDICATED THAT IT WAS NOT COMPLETED PROPERLY BECAUSE THE DEALER REFUSED TO PERFORM AN ALIGNMENT. AS A RESULT, THE VEHICLE WOBBLED IN AN UNSTABLE MANNER CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBERS AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875303June 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874621June 16, 2016
SEAT BELTS
MY REPAIR SHOP ORDERED A SEAT BELT FROM CHRYSLER 6 WEEKS AGO AND IT STILL IS NOT IN. CHRYSLER HAS NO ANSWER AND EVEN DENIED AN ESCALATED ORDER FROM THE DEALERSHIP. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874046June 13, 2016
AIR BAGS
TAKATA RECALL: I WAS TOLD BY COVERT CHRYSLER DODGE JEEP RAM LOCATED AT 8107 RESEARCH BLVD. IN AUSTIN TX 78758 THAT I WOULD BE CONTACTED ONCE PARTS ARE AVAILABLE. THAT WAS 2014. COVERT KEPT THE NOTICES THAT WERE MAILED TO MY HOME. THERE WERE APPROXIMATELY 5 NOTICES. THIS HAS NOW BEEN OVER A YEAR SINCE MY "AIR BAG" WARNING LIGHT FIRST CAMES ON. WARNING COMES ON ALMOST DAILY. WHO WILL BE RESPONSIBLE SHOULD SOMETHING HAPPEN TO ME, OR ANOTHER VEHICLE SHOULD THERE BE AN ACCIDENT? I HAVE SHARE PICTURES OF MY DASHBOARD WITH OTHERS. AND CAN PROVIDE SAME PICTURES TO YOU IF YOU CAN ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873384June 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ UPDATED 07/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872664June 6, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 45 MPH IN INCLEMENT WEATHER, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SLID INTO A CONCRETE BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10865038May 15, 2016
ENGINE
NUMBER 3 AND 6 CYLINDERS BLEW. FOUND BROKEN RODS AND BEARINGS IN THE OIL PAN. BEARINGS WERE TWISTED AROUND THE STUDS FOR THE CRANK COVER. SEEMS TO BE A COMMON ISSUE IN THIS YEAR 3.7L ENGINE. THIS HAPPENED WHILE DRIVING IN TRAFFIC ON A CITY STREET AND I CAN'T IMAGINE WHAT I WOULD HAVE DONE IF I HAD BEEN DRIVING ON I95 WHEN IT OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864812May 13, 2016
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE AND THE SPEEDOMETER WOULD NOT OPERATE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 151,351.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864655May 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863355May 5, 2016
AIR BAGS
TAKATA RECALL/ THE LAST RECALL THAT I HAD PERFORMED WAS R06/NHTSA 15V-046 OCCUPANT RESTRAINT CONTROL MODULE. THE RECALL WAS COMPLETED AT BOBB'S CHRYSLER/CEDAR LAKE, IN 01/16. THE AIR BAG LIGHT STAYS ON CONTINUOUSLY, SINCE THE RECALL WAS PERFORMED. I WAS TOLD TO BRING IT BACK IN FOR DIAGNOSTICS, BUT WOULD HAVE TO PAY FOR THE TEST. I WOULD CONCLUDE, THIS IS NOT STANDARD OPERATING PROCEDURE, FOR YOUR DEALERSHIPS. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863066May 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE DEPLOYMENT. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT, AN INDEPENDENT MECHANIC, REINSTALLED THE AIR BAG HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 08/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862223April 29, 2016
ELECTRICAL SYSTEM
POWER WINDOW MOTOR WENT, COULDN'T GET WINDOW UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861712April 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAITED FOR LONGER THAN A YEAR TO RECEIVE THE PARTS FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860287April 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HEARD AN ABNORMAL NOISE ASSOCIATED WITH THE 3.7 LITER ENGINE. THE CONTACT NOTICED THERE WAS A STRONG HESITATION WITHOUT WARNING AND THE VEHICLE LATER STALLED MORE THAN ONCE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE CONTACT INDICATED THAT THE NUMBER TWO CYLINDER MAY FAIL AND CAUSE THE VALVES TO DROP ONTO THE PISTONS, WHICH COULD CAUSE THE MOTOR AND CYLINDER HEAD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER PERFORM DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. UPDATED 05/31/2016*LJ THE CONSUMER STATED TWO SPARK PLUGS WERE PULLED AND BROKE DUE TO IMPACT, INSIDE THE CYLINDER HEAD. UPDATED 06/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860354April 19, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE FAILURE RECURRED. IT WAS DIAGNOSED THAT THE SEAT BELT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855252April 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty