Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10159979June 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE GETTING NEW TIRES THE TIRE DEALER NOTICED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS ALERTED. THERE IS A NHTSA RECALL, # 03V460000, REGARDING THE FRONT LOWER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159722June 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I'VE BEEN HAVING MY DEALERSHIP CHECK THE LOWER BALL JOINTS WHEN IT GETS SERVICED. AT MY 60K SERVICE THEY LET ME KNOW MY LBJ'S WILL NEED TO BE REPLACED. AFTER TALKING WITH THEM AND JEEP THROUGH THE 800 NUMBER, DAIMLER-CHRYSLER WILL NOT COVER IT UNDER WARRANTY. IT WAS BUILT SIX DAYS AFTER THE CUT OFF FOR THE RECALL AND IT'S PAST IT'S 36K MILES AND NOT INCLUDED UNDER WARRANTY. SEEMS LIKE IF OLDER AND NEWER KJ'S ARE STILL HAVING THE SAME PART FAIL, THEY SHOULD BE RESPONSIBLE AND COVER THE REPAIR. I BELIEVE THEY ARE NOT GOING TO REALLY CORRECT THIS UNTIL SOMEONE GETS KILLED AND THEY ARE FORCED TO FOR PUBLICITY AND LEGAL REASONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159659June 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON 5/5/06 I HAD A LOWER LEFT BALL JOINT SEPARATE FROM MY 2003 JEEP LIBERTY RENEGADE. THANKFULLY THIS HAPPENED WHILE MAKING A LEFT TURN INTO MY PARKING LOT AT WORK AFTER LUNCH. HAD IT HAPPENED ANYWHERE ELSE I WOULD NOT BE HERE TODAY TO WRITE THIS COMPLAINT. I HAVE BEEN MADE AWARE OF A RECALL FOR 2002 - 2003 LIBERTIES AND I UNDERSTAND THAT THE RECALL DATES ENDED TWO WEEKS BEFORE MY BUILD DATE. I AM GETTING NO SUPPORT WHAT-SO-EVER FROM CHRYSLER EVEN THOUGH IT IS PERFECTLY OBVIOUS THIS IS A MAJOR FAULT OF THEIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158694May 31, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE. THE CALIPERS CAUSED THE ROTORS TO WARP. UPDATED 06/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159430May 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2003 LIBERTY BALL JOINT SEPARATED. *TS THE LOWER BALL JOINTS WERE REPLACED PREVIOUSLY AT 16,000. THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157692May 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING IN FAR LEFT HAND LANE ON NJ TPKE AT 65 MPH. SUDDENLY FELT CAR LURCH FORWARD TO THE RIGHT, HIT THE GROUND, TIRE BLEW OUT & BEGAN TO FIGHT TO MAINTAIN CONTROL OF VEHICLE. TRAFFIC WAS INCREDIBLY HEAVY, DUE TO MOTHER'S DAY WEEKEND. BECAUSE OF MY TRAINING AS A POLICE OFFICER FOR THE PAST 28 YEARS, I TOOK MY FOOT OFF THE ACCELERATOR, HELD THE WHEEL TIGHTLY AND WAS ABLE TO KEEP CONTROL OF THE VEHICLE AND SKID FOR APPROX. 1/4 MILE ACROSS 3 LANES TO THE ROADSIDE. THE VEHICLE WAS SPEWING SPARKS, WHICH CAUSED OTHERS TO SLOW BEHIND US AND AVOID A COLLISION. I STILL CANNOT BELIEVE THE VEHICLE DID NOT FLIP & KILL BOTH OF US. ACCORDING TO THE DEALERSHIP WHERE IT WAS TOWED, I SUFFERED TOTAL BALL JOINT FAILURE ON THE RIGHT FRONT & NEAR FAILURE OF THE LEFT BALL JOINT. FYI, THE TIRES WERE FAIRLY NEW--MICHELIN TIRES WITH 8,000 MILES ON THEM. THE VEHICLE IS STILL UNDER REVIEW TO SEE IF REPAIR IS POSSIBLE DUE TO THE EXTENSIVE DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157404May 12, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED RECALL #03V460000 CONCERNING THE LOWER BALL JOINT WAS PERFORMED ON THE VEHICLE ON 01/14/04. YESTERDAY WHILE PULLING INTO THE GARAGE, THE CONTACT HEARD A POPPING SOUND. THE CONTACT EXITED THE VEHICLE AND NOTICED THE UPPER BALL JOINT WAS DETACHED. THERE ARE SEVERAL COMPLAINTS NOTED ON THE INTERNET REGARDING PROBLEMS WITH THE UPPER BALL JOINTS. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE NEAREST SERVICE DEALERSHIP WHERE THE VEHICLE IS AWAITING INSPECTION. UPDATED 7/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156585May 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE - 2003 JEEP LIBERTY THE LOWER BALL JOINT RECALL WAS PERFORMED ON THE 2003 JEEP LIBERTY AT APPROXIMATELY 11,000 MILES. AT 39,000 MILES THE LOWER BALL JOINTS WHERE REPORTED TO NEED REPLACEMENT BY A LOCAL MECHANIC DURING ROUTINE MAINTENANCE. THE JEEP WAS THEN TAKEN TO A CHRYSLER DEALERSHIP WHO CONFERRED THE LOWER BALL JOINTS NEED TO BE REPLACED. SINCE THE 3/36,000 MILE WARRANTY HAD EXPIRED THE DEALERSHIP CONTACTED CHRYSLER FOR APPROVAL TO RE-OPEN THE RECALL AND REPLACE THE BALL JOINT. CHRYSLER DENIED THE CLAIM TO RE-OPEN THE RECALL AND REPLACE THE BALL JOINTS. THE BALL JOINTS WHERE THEN REPLACED AT APPROXIMATELY 40,000 MILES BY A PRIVATE MECHANIC WHICH RESULTED IN OUT OF POCKET EXPENSES ON A RECALLED ITEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156660May 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES
THE CAR WAS INSPECTED FOR BALL JOINT PROBLEMS (RECALL) @ 20,000 MILES, THE DEALER SAID ALL WAS GOOD AND THE WORK ORDER STATES THAT THE RECALL WAS PERFORMED. AT 56,000 MILES I WAS LEAVING TURNING AROUND IN MY NEIGHBORS DRIVEWAY WHEN THE LOWER BALL JOINT ON THE PASSENGER SIDE BROKE, TOTALLY SEPARATED. THERE WAS NO LITTLE WARNING BEFORE THE JOINT BROKE. WHEN THE JOINT BROKE THE SUSPENSION GOUGED THE INSIDE OF THE RIM DEEPLY. THE CAR WAS TOWED TO THE DEALER. I HAVE YET TO SPEAK TO THEM (THIS JUST HAPPENED AND THEY ARE CLOSED); HOWEVER, I ANTICIPATE COLLATERAL DAMAGE TO OTHER SUSPENSION/STEERING COMPONENTS AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156094April 25, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINTS HAVE GONE BAD AFTER ONLY 31K MILES ON JEEP LIBERTY. I TALKED TO THE SERVICE MANAGER AT OUTTEN JEEP AND HE INFORMED ME IT WAS NOT COVERED. I FEEL THIS IS A DANAGEROUS AND PREMATURE FAILURE OF THIS PART AND SHOULD BE COVERED BY WARRENTIEJUST FOR SAFETY ALONE I. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155946April 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TURNING THE STEERING WHEEL AT VARIOUS SPEEDS THERE WAS A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP DETERMINED BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS NHTSA RECALL # 03V460000 REGARDING THE LOWER BALL JOINT. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/30/06. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155871April 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 LIBERTY SPORT- LOWER BALL JOINTS WERE REPLACED DUE TO RECALL NOTICE. I TOOK THE VEHICLE TO A DEALER AT 24,000 MILES WITH A COMPLAINT OF BALL JOINT WEAR. THE DEALER IMPROPERLY INSPECTED THE BALL JOINTS FOR WEAR AND SAID THERE IS NO WEAR AND THEY ARE WITHIN SPEC. ALSO, AT THE SAME TIME INSPECTED THE VEHICLE AND PASSED IT. APPROXIMATELY 5000 MILES LATER, AFTER SEVERAL INSPECTIONS OF THE BALL JOINTS BY MYSELF IN THE WAY THEY SPECIFIED RESULTING IN NO PLAY, THE LOWER BALL JOINT FAILED AND SEPARATED. THE VEHICLE CRASHED TO THE GROUND GRINDING THE CV SHAFT INTO THE GROUND. THE VEHICLE WAS TOWED FROM THE TRAVEL LANE TO THE NEAREST GARAGE. I AM LOOKING FOR INPUT ON WHAT MY NEXT STEP SHOULD BE. I HAVE SINCE CALLED SEVERAL DODGE/JEEP DEALERS AND INQUIRED ABOUT THE PROCEDURE TO INSPECT THE BALL JOINTS AND EACH DO IT INCORRECTLY. ONE TECHNICIAN OFFER TO LOOK IT UP IN THE JEEP LIBERTY SERVICE MANUAL AND EXPLAINED THE PROPER WAY TO ME. SOUNDS LIKE GROSS NEGLIGENCE TO ME....*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154615April 5, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY, 34K MILES (NEVER OFF-ROAD), LEFT FRONT LOWER BALL JOINT FAILURE. FAILURE @ 20 MPH. NO INJURY BUT LUCKY NOT FASTER SPEED. KIDS IN BACK SCARED. RIM SPLIT, TIRE BLOWN. WRECKER TO RETURN TO DEALERSHIP. TWO ASSOCIATES WITH SIMILAR MODEL (EARLY 2003 LIBERTY) HAVE NOW HAD JOINTS CHECKED LAST WEEK AND BOTH NEEDED RT. & LT. LOWER BALL JOINTS REPLACED. POTENTIALLY CATASTROPHIC DEFECT!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154511April 4, 2006
AIR BAGS:FRONTAL
MY SON WAS INVOLVED IN A ONE CAR ACCIDENT. MY SON WAS IN THE MIDDLE OF A SHARP CURVE ON A 2 LANE ROAD WHEN HE NOTICED A CAR APPROACHING FROM THE OPPOSITE DIRECTION. THE FRONT PASSENGER OF MY SON'S CAR ESTIMATED THEIR SPEED AT 50 MPH. THE APPROACHING VEHICLE SCARED MY SON AND HE JERKED THE STEERING WHEEL TO THE RIGHT AND HIT HIS BRAKES. THE 2003 JEEP LIBERTY SKIDDED HEAD-ON INTO A DITCH AND THEN FLIPPED END-OVER-END TWICE. MY SON AND THE FRONT PASSENGER SUFFERED ONLY MINOR INJURIES. NO DOUBT THE SEAT BELTS SAVED THEIR LIVES BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10154441April 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE ON LEFT FRONT END. WHEEL SEPARATED WHEN EXITING PARKING LOT. TOWED TO DEALER FOR REPAIRS. MY 2003 LIBERTY WAS NOT PART OF THE RECALL GROUP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154371April 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY LEFT FRONT BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152722March 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CAR WAS INSPECTED FOR BALL JOINT PROBLEMS (RECALL) @ 18,000 MILES, THE DEALER SAID ALL WAS GOOD. AT 63,000 MILES I WAS LEAVING A STOP SIGN WHEN THE LOWER BALL JOINT ON THE PASSENGER SIDE BROKE, TOTALLY SEPARATED. THERE WAS LITTLE WARNING BEFORE THE JOINT BROKE. THE CAR FROM TIME TO TIME WOULD FEEL ODD (PULLING TO ONE SIDE) SLIGHTLY BUT THIS WAS INTERMITTENT. I NEVER IMAGINED THAT A BALL JOINT WAS ABOUT TO FAIL. WHEN THE JOINT BROKE THE SUSPENSION GOUGED THE INSIDE OF THE RIM DEEPLY AND BENT THE DRIVE SHAFT AGAINST THE SUSPENSION. THE DEALER HAS APPROVED REPLACING THE BALL JOINTS (BOTH LOWERS) BUT IS REFUSING TO REPLACE THE WHEEL OR THE DRIVE SHAFT AT THIS TIME. THE BALL JOINTS THEY REFUSE TO GIVE TO US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152605March 13, 2006
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE POWER STEERING PUMP WAS NOTICED LEAKING. THE POWER STEERING PUMP LEAKED FOR SEVERAL MONTHS, ALTHOUGH THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153004March 2, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2003 LIBERTY UPPER BALL JOINT FAILED. THE POLYMER BUSHINGS AND SEAL FAILED TO MAINTAIN LUBRICATION. *TS *NM ***NAR***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150591February 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING MY 2003 JEEP LIBERTY FREEDOM EDITION DOWN A VERY STEEP GRAVEL DRIVEWAY. ALL OF A SUDDEN THE ENTIRE CAR HIT THE BOTTOM OF THE DRIVE WITH A BIG CRASH. I WAS UNABLE TO STEER AND WENT PART WAY INTO THE ROAD. HAD TO MOVE THE CAR BACK TO BOTTOM OF DRIVEWAY AS TO NOT CAUSE AN ACCIDENT IN THE MIDDLE OF A MOUNTAIN ROAD. OIL WAS LEAKING AND WHEN I TRIED TO DRIVE THE CAR TO THE END OF DRIVEWAY, METAL SHAVINGS WERE COMING FROM THE BOTTOM OF THE VEHICLE. IT WAS IMPOSSIBLE TO TURN THE WHEEL MORE THAN ABOUT 1" AT A TIME. THE ENTIRE FENDER ON THE PASSENGER SIDE POPPED OFF ALSO. MY BACK, NECK AND KNEE WERE HURT AS RESULT OF THE CAR CRASHING TO THE GROUND. HAD VEHICLE TOWED TO JEEP DEALER, WHERE I WAS TOLD ALL PARTS WOULD BE REPLACED. THE FRONT BALL JOINT HAD TOTALLY SEPARATED CAUSING THIS VERY DANGEROUS PROBLEM. WHEN I HAD FIRST BOUGHT THE CAR USED IN APRIL OF 2005, I HEARD ABOUT THE BALL JOINT RECALL ON THE 2003 JEEP LIBERTY'S. WHEN I CALLED DAIMLER CHRYSLER TO ASK ABOUT THIS, THEY TOLD ME THE VIN ON MY CAR WAS NOT IN THE RECALL. HOWEVER, THE PROBLEM I HAD WITH THIS CAR WAS THE EXACT SAME ONE THAT THE JEEP LIBERTY'S WERE RECALLED FOR. OBVIOUSLY THEY HAVE NOT FIXED THIS PROBLEM. THE MANUFACTURER RECALL CENTER WAS OF NO HELP WITH ANY ANSWERS AND SEEMED TOTALLY UNCONCERNED AS I AM STILL COVERED BY THE BUMPER TO BUMPER(ORIGINAL) MANUFACTURERS WARRANTY(ONLY 26,000 MILES ON THE CAR), AND " IT WONT COST YOU ANYTHING TO HAVE IT FIXED". AND WAS TOLD "THERE IS NOTHING WE CAN DO IF IT WASN'T IN THE RECALLED VEHICLES".*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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