Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10172327November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE ARE NO PROBLEMS HAVE OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172420November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
WE HAD THE RECALL(BALL JOINTS) DONE ON OUR JEEP LIBERTY BACK IN 03. THEN ON 10/03/06 WE HAD IT BACK IN THE SHOP FOR STIFFNESS IN THE STEERING; WE WERE TOLD THE BALL JOINTS WERE FINE, AND THAT IT COULD BE THE POWER STEERING PUMP AND RACK AND PINION. ON 10/31/06, THE BALL JOINTS BROKE OFF WHILE DRIVING RESULTING IN MAJOR MECHANICAL DAMAGE TO OUR JEEP!!! IF THIS IS A RECALL ON THE FIRST RECALL, WHY SHOULD WE FEEL SAFE DRIVING THIS VEHICLE AFTER WE GET IT BACK? HOW DO WE KNOW ITS NOT GOING TO HAPPEN AGAIN? PLEASE GIVE US SOME INPUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172288October 31, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL # 03V460000, WHICH PERTAINS TO THE LOWER BALL JOINT, WAS RECEIVED. A SERVICE DEALER WAS CONTACTED. THEY STATED THAT THE DEALERSHIP WAS CURRENTLY LIMITED TO 3 PARTS PER WEEK. THEREFORE THEY WOULD NOT BE ABLE TO SCHEDULE AN APPOINTMENT TO REPAIR THE VEHICLE FOR 3 TO 4 WEEKS BECAUSE THEY ARE BEING LIMITED BY THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, WHO STATED THAT THE PARTS WERE ON BACK ORDER, AND THAT THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. UPDATED 12/1/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172124October 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172029October 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL BALL JOINT WORK CARRIED OUT TO JEEP LIBERTY, AT APPROX 10,000 MILES. BALL JOINT FAILED AT 24,000 MILES FRONT END COLLAPSED WHILST WIFE DRIVING VEHICLE WITH 2 CHILDREN AS PASSENGERS, DAMAGING DRIVE SHAFT, WHEEL AND TIRE. JEEP WILL HAVE MY VEHICLE FOR 6 WEEKS DUE TO AVAILABILITY OF PARTS. BUT THEY ARE FIXING IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171620October 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE NOT YET RECEIVED A RECALL NOTICE ON MY JEEP LIBERTY. UPON TAKING IT IN FOR A VIBRATION PROBLEM IN THE FRONT END, IT WAS DECIDED THE THE LOWER BALL JOINTS WERE IN BAD SHAPE. NO PARTS ARE AVAILBLE TO REPAIR THIS PROBLEM FOR 3 TO 4 WEEK WAITING LIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169425September 27, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED WHILE HAVING RECALL WORK#06V288000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT PERFORMED ON THE VEHICLE, THE DEALER DETERMINED THAT THE FRONT AXLES AND BOTH WHEEL BEARINGS NEEDED TO BE REPLACED. THE LEFT AXLE WAS REPAIRED, AND WHEN THE FRONT RIGHT AXLE WAS BEING REPAIRED, IT WAS NOTICED THAT THE BOLTS IN THE AXLE WERE SHEARED AND A LOT OF RUST WAS PRESENT. THERE WAS NO SHAKING OR VIBRATION PRIOR TO THE INCIDENT. A REPRESENTATIVE AT THE DEALERSHIP EXPRESSED THAT THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT ONLY 1 HOUR WOULD BE GIVEN TO THE DEALER'S MECHANICS TO FIX BOTH SIDES. THE VEHICLE WAS INOPERABLE AND WAS CURRENTLY AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169207September 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON THE INTERSTATE, THE CONTACT'S SPOUSE LOST CONTROL OF THE VEHICLE. WHILE GOING UP A HILL, THE VEHICLE VEERED TO THE LEFT AND THE VEHICLE WENT OUT OF CONTROL. THE SPOUSE WAS UNABLE TO STEER THE VEHICLE AND HIT A GUARD RAIL. THERE WERE INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. AN INDEPENDENT MECHANIC DETERMINED ALL OF THE DAMAGE WAS NOTED ON THE LEFT SIDE WHERE THE LOWER BALL JOINT WAS LOCATED. THE VEHICLE WAS DUE FOR AN INSPECTION AND THE CONTACT NOTICED THE LEFT TIRE WAS WEARING PREMATURELY. THE INDEPENDENT MECHANIC NOTED THE BALL JOINT ON THE RIGHT SIDE WAS BAD AND READY TO COME LOOSE. THERE WAS A NHTSA RECALL, #06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 11/06/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169077September 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY BALL JOINT BROKE OFF AND AXLE SEPARATED FROM THE VEHICLE, AND THE WHEEL FELL OFF. CONSUMER WAS NOT NOTIFIED OF THE RECALL. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167630September 8, 2006
PARKING BRAKE
PARKING BRAKE IN PLACE WHILE GOING INTO STORE NOT WORKING PROPERLY CAUSED VEHICLE TO ROLL DOWN STREET CAUSING A COLLISION WITH ANOTHER VEHICLE. ALSO WHILE IN VEHICLE STOP LEVEL SURFACE PARKING BRAKE ENGAGED VEHICLE IN NEUTRAL CAR ROLLED 3-4 FEET. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10166844August 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE PLAY IN THE STEERING WHEEL. THERE WAS A NHTSA RECALL, # 03V46000, REGARDING THE FRONT SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALTHOUGH THE VEHICLE WAS NOT INSPECTED BY A DEALER, THE MANUFACTURER WAS ALERTED. UPDATED 09/13/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166706August 28, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 45MPH ON THE HIGHWAY, BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING. THIS OCCURRED WITHOUT CAUSING A CRASH AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DRIVEN TO THE DEALER TO AWAIT INSPECTION. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166479August 24, 2006
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR:AXLE:SPINDLE
ON AUGUST 11, 2006 WHILE DRIVING HOME FROM WORK, MY JEEP LIBERTY BEGAN TO SWAY. I PROCEEDED TO SLOW WHEN MY REAR AXLE INCLUDING WHEELS FELL OFF. NO WARNING, THE ENTIRE REAR AXLE DISASSEMBLED. THE CONDITIONS THAT NIGHT WERE WET, HOWEVER THERE WAS NOTHING MORE THAN THAT. I HAD MY VEHICLE TOWED TO AN AUTHORIZED CHRYSLER MECHANIC. I INQUIRED TO WHAT WOULD CAUSE THE REAR AXLE TO JUST FALL APART THIS WAY. I WAS INFORMED IT WAS BECAUSE OF THE IMPACT? THERE WAS NO IMPACT WHICH WAS EVIDENT BY THE CONDITION OF MY VEHICLE. MY VEHICLE HAD TO BE REPAIRED. THE LEFT REAR CONTROL ARM AND DRIVESHAFT HAD TO BE REPAIRED AND REINSTALLED IN ADDITION TO THE REAR END ASM AND LEFT WHEEL AND TIRE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166154August 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2003 JEEP LIBERTY FROM CENTRAL FLORIDA CHRYSLER/JEEP IN JANUARY OF 2004. I NEVER RECEIVED A RECALL LETTER AND THE DEALER DID NOT FIX THE BALL JOINTS BEFORE HE SOLD THE VEHICLE TO ME. IF IT IS TRUE THAT A RECALL TOOK PLACE IN 2003 I WOULD ASSUME THIS MATTER WOULD HAVE BEEN TAKEN CARE OF. HOWEVER, ON THE NIGHT OF JULY 1, AT 1AM I WAS MAKING A RIGHT TURN IN THE JEEP LIBERTY, AND PROCEEDING AT ABOUT 25 MPH WHEN THE FRONT OF THE VEHICLE DROPPED AND THE STEERING WENT CRAZY. THE LIBERTY VEERED TO THE RIGHT AND HIT AN ELECTRICAL POLE AND CONTINUED INTO A FENCE. THE JEEP LIBERTY WAS TOTALED, FORTUNATELY THERE WERE NO SERIOUS INJURIES. AT THE TIME I HAD NO IDEA WHAT THE HELL HAD HAPPENED. NOW I KNOW. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162637August 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY BALL JOINT BROKE AND THE WHEEL FELL OFF WHILE DRIVING. RECALL ON THE BALL JOINTS WAS ISSUED AND DEALER REFUSES TO HELP THE CONSUMER. *KB THE CONSUMER STATED SHE NEVER RECEIVED A RECALL NOTICE. *JB THE VEHICLE WAS SOLD WITH UNREMEDIED LOWER BALL JOINT RECALL 03V-460. THE CURRENT OWNER WAS NEVER NOTIFIED OF THE RECALL BUT THE LETTER WAS SENT TO THE PREVIOUS OWNER ON 12/15/2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165392August 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 3 MPH, THE STEERING WHEEL WAS TURNED AND A LOUD BANG WAS HEARD. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD. A PRIVATE MECHANIC WAS CONSULTED, WHO DETERMINED THE FRONT LEFT WHEEL HAD DETACHED DUE TO A SEPARATION OF THE FRONT LEFT BALL JOINT. THE VEHICLE WAS THEN TOWED TO A SERVICE DEALER. THERE WAS A NHTSA RECALL # 03V460000 WHICH PERTAINED TO THE LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/5/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165325August 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH FRONT LOWER BALL JOINTS SHOW EXCESSIVE WEAR AND "PLAY" TO THE POINT WHERE THE AUTHORIZED JEEP DEALERSHIP INDICATED THEY NEED TO BE REPLACED AS SOON AS POSSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164621August 5, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR PASSENGER WINDOWS ON MY 2003 JEEP LIBERTY HAVE FALLEN OFF OF THE TRACK. WHEN I TOOK MY CAR INTO THE DEALERSHIP, A MAN WHO WORKED THERE INFORMED ME THAT THIS HAPPENS "ALL THE TIME TO LIBERTY'S." HE CLAIMED THE MOTOR WAS TOO SMALL. I WAS UPSET WHEN THE DEALERSHIP WANTED $350 TO FIX THE PROBLEM. I LIVE IN AN AREA WHERE IT RAINS OFTEN, AND THE WINDOW SLIPPING ALLOWS FOR WATER TO GET IN. FURTHERMORE, A FRIEND WHO OWNS A LIBERTY HAS THE SAME PROBLEM. I AM WONDERING HOW COMMON THIS PROBLEM REALLY IS, AND WHETHER OR NOT THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164527August 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS MAKING A LEFT TURN IN A PARKING LOT AT APPROX 5 MPH WHEN THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED. AT THIS POINT I WAS UNABLE TO STEER THE VEHICLE, AND WAS FORCED TO STOP IN THE LOT ENTRANCE. THE VEHICLE WAS TOWED TO A CHRYSLER DEALERSHIP AND REPAIRED. THE VEHICLE HAD PREVIOUSLY HAD THE BALL JOINT RECALL WORK PERFORMED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164299August 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE FRONT END WAS PULLING AND SWAYING BADLY TO THE RIGHT AND THE LEFT AT VARIOUS SPEEDS. TWICE THE LOWER BALL JOINTS WAS REPLACED. THE FIRST TIME WAS IN NOVEMBER 2004 UNDER RECALL # 03V460000; SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE SECOND TIME WAS IN JUNE 2005. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE BRAKE INSPECTION AND THE MECHANIC DETERMINED THE BALL JOINTS WERE SO BAD THE VEHICLE COULD NOT BE DRIVEN UNTIL THE BALL JOINTS WERE REPLACED. THE VEHICLE BEGAN PULLING AND SWAYING TO THE RIGHT AND LEFT AT VARIOUS SPEEDS FOR THE THIRD TIME. THE DEALERSHIP DIRECTED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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