Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10174740November 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WAS DIFFICULT TO CONTROL AND CORRECT THE DIRECTION OF THE STEERING WHEEL, AND LOST BALANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS A NHTSA RECALL, # 03V460000 ON THE VEHICLE REGARDING THE FRONT SUSPENSION: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174564November 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER# F23 WAS RECEIVED, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS, A CALL WAS MADE TO THE SALES/SERVICE DEALER. THE CONTACT WAS INFORMED ONLY ONE SET OF REPLACEMENT PARTS WAS AVAILABLE AND THE PARTS COULD NOT BE SAVED FOR THE CONTACT. THE DEALER OFFERED TO SCHEDULE AN APPOINTMENT, BUT WOULD CANCEL IT IF NO PARTS WERE AVAILABLE. WHEN THE MANUFACTURER WAS NOTIFIED, ANOTHER SERVICE DEALER WAS SUGGESTED AND THE BEST THAT THE SERVICE DEALER COULD DO, WAS ADD THE VEHICLE TO A WAIT LIST OF 45 TO 50 OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174573November 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174432November 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, BUT THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. THE PART(S) WERE REPLACED ON 11/30/06. UPDATED 12/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174445November 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. UPDATED 12/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174151November 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE MAKING A 90 DEGREE TURN DRIVING 15 MPH ON WET ROAD CONDITIONS, CONTROL OF THE VEHICLE WAS LOST. THERE WAS A NHTSA RECALL, #06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173930November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
2003 JEEP LIBERTY, LEFT LOWER BALL JOINT SEPARATED CAUSING WHEEL TO NEARLY SEPARATE FROM VEHICLE. VEHICLE REPAIRED BY CHRYSLER. SINCE REPAIR THERE HAS BEEN LOUD NOISE WHEN STEERING WHEEL IS TURNED. BROUGHT BACK TO REPAIR FACILITY TO BE INSPECTED. INFORMED THAT THE LOWER CONTROL ARM BUSHINGS CRACKED CAUSING FAILURE. THIS SEEMS TO BE RELATED TO ANOTHER MATERIAL DEFECT AS THE CONTROL ARM SLEEVES ARE PRESSED AS WERE THE BALL JOINTS. I CONTACTED CHRYSLER AND THEY STATED THERE IS NO RECALL AT THIS TIME. THE VEHICLE IS THREE YEARS OLD AND FOR TWO MAJOR MATERIAL FAILURES AT THE SAME TIME SEEMS TO BE A SERIOUS PROBLEM. IS THERE ANY OTHERS WHO HAVE COMPLAINED OF THIS PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173957November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173966November 21, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE RESTARTED, THE AUTOMATIC TRANSMISSION WAS PLACED INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON 4 TIMES, BEFORE IT WAS ABLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM AFTER PERFORMING A DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT ALL 4 TIRES WERE WORN DOWN UNEVENLY AND THERE WERE PIECES OF METAL SHOWING ON THE INSIDES OF THE TIRES. ALSO, IT WAS DETERMINED THAT THE BRAKES AND REAR ROTORS WERE WORN, AND NEEDED TO BE REPLACED, ALONG WITH ALL 4 TIRES. A NHTSA RECALL LETTER, #06V288000 ON THE VEHICLE, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO SUGGESTED THAT THE RECALL WORK SHOULD BE PERFORMED PRIOR TO GETTING ALL THE OTHER COMPONENTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173979November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL DELAY: I RECEIVED A RECALL NOTICE F23 FROM DAIMLER CHRYSLER (DC). I CONTACTED MY DEALER AND WAS TOLD THERE WOULD BE AN UNSPECIFIED DELAY IN ADDRESSING THIS ISSUE BECAUSE PARTS WERE NOT BEING RECEIVED IN SUFFICIENT QUANTITY BY THE DEALER. I WAS 26 ON THE RECALL LIST ON OCT. 30. I CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE, THEY CONTACTED THE DEALER AND I WAS TOLD REPAIR WOULD BE MADE IN ABOUT 3 WEEKS. I CONTACTED THE DEALER TODAY AND WAS TOLD ONLY 8 PARTS KITS HAD THUS FAR BEEN RECEIVED. I AGAIN CONTACTED DC AND WAS TOLD THAT MY ONLY RECOURSE WAS TO WORK WITH THE DEALER. AS THIS RECALL IS DESCRIBED AS RESULTING IN A LOSS OF STEERING IF A FAILURE OCCURS, I AM CONCERNED FOR THE SAFE OPERATION WHILE AWAITING REPAIR. I NEED FOR YOUR AGENCY TO ASSIST THE CORPORATION IN SOLVING THEIR SUPPLY PROBLEM. I WILL EXPECT A PROMPT REPLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173853November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER F23, FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THAT DUE TO BACK ORDERS ON THE REPLACEMENT PARTS, IT WOULD TAKE 3 TO 4 MONTHS TO GET THE VEHICLE SERVICED. THE SERVICE DEALER OFFERED TO ADD THE VEHICLE TO THE WAIT LIST AND NOTIFY THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173866November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER# F23 FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE MANUFACTURER WAS CONTACTED. WHEN THE CONTACT INFORMED THE MANUFACTURER OF THE CIRCUMSTANCES OF BEING ON AN ISLAND, 800 MILES AWAY FROM THE CLOSEST SERVICE DEALER, THE CONTACT WAS INFORMED THAT THE USE OF AN INDEPENDENT SERVICE DEALER WOULD NOT BE APPROVED FOR THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173756November 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # 03V460000 IN REFERENCE TO REPLACEMENT OF THE FRONT CONTROL ARM LOWER BALL JOINT WAS RECEIVED. THE DEALERSHIP WAS CONTACTED WHO INDICATED THERE WAS A WAITING LIST BECAUSE THERE WERE NO PARTS IN STOCK AND THE CONTACT WOULD BE CALLED BACK WHEN THE PARTS WERE AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE POSED A SERIOUS RISK IF THE LOWER BALL JOINTS FRACTURED WHILE DRIVING. UPDATED 12/12/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173776November 17, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HER 2003 JEEP LIBERTY IN TRAFFIC APPROACHING A STOP LIGHT. SHE BUMPED INTO THE CAR IN FRONT OF HER TRAVELING AT ABOUT 10 MPH. IT WAS SUCH A MINOR BUMP THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE BURST INTO FLAMES FROM THE ENGINE COMPARTMENT SHE BARELY HAD ENOUGH TIME TO ESCAPE. THE CAR IS A TOTAL LOSS AND THE CAR IS COMPLETELY BURNT OUT INSIDE. *NM
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10173634November 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A F23 SAFETY RECALL NOTICE 11/13/06. CALLED STIVER JEEP IN LEXINGTON, SC TO SCHEDULE AN APPOINTMENT TO BRING 2003 LIBERTY IN. THEY PUT ME ON A WAITING LIST OF APPROXIMATELY 3 - 4 WEEKS. THIS IS UNACCEPTABLE. I CALLED SALUDA MOTOR SALES IN SALUDA, SC, AND THEY WILL FIX MY CAR ON MONDAY, 11/20. THE MAN AT STIVERS TALKED AS THOUGH THIS RECALL IS NO BIG DEAL. IT IS A BIG DEAL. MY PREGNANT DAUGHTER IS DRIVING THIS CAR EVERYDAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173652November 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173666November 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173696November 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NOTHING HAS HAPPENED YET,THAT'S THE PROBLEM. I CALLED A LOCAL JEEP DEALER WHEN I GOT THE NOTICE FOR THE RECALL ON MY 2003 JEEP LIBERTY,THAT WAS IN SEPTEMBER '06,I WAS TOLD THAT I WOULD RECEIVE A CALL IN 1-2 WEEKS WHEN THE PARTS WERE IN,WELL,IT'S ALMOST 2 MONTHS LATER AND STILL NO CALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173556November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173565November 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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