Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10175654December 9, 2006
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
RECEIVED A RECALL NOTICE ON MY 2003 JEEP LIBERTY ON 9/15/2006. RECALL PARTS WERE ORDERED THROUGH CARBONE IN YORKVILLE, NY. TO DATE THE PARTS HAVE NOT COME IN FROM CHRYSLER. CARBONE KEEPS TELLING ME I WILL GET A NOTICE NEXT WEEK WHEN THE PARTS COME IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175592December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HAD DIFFICULTIES STEERING. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR INCONVENIENCE FOR A PERSON WHO HAD A DAILY JOB, TO CONTACT THE DEALER EVERYDAY FOR UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175447December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL NOTICE # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 10/25/2006. THE SALES/SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS # 66 ON THE WAITING LIST, DUE TO THE DELAY IN GETTING REPLACEMENT PARTS. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175470December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON THE HIGHWAY, THERE WAS A PRONOUNCED VIBRATION THAT WAS PHYSICALLY FELT WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000, ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175499December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175280December 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175293December 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175326December 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175044December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS WAS RECEIVED TWO MONTHS AGO AND THE SALES/SERVICE DEALER WAS NOT ABLE TO PROVIDE THE BALL JOINT REPAIR DUE TO A LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175051December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175059December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175073December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED ON 11/22/2006. THE SERVICE DEALER WAS CONTACTED ON 11/27/2006, WHO INFORMED THERE WERE NO PARTS AVAILABLE AND TO CALL BACK THE FOLLOWING WEEK. WHEN THE CALL WAS MADE ON 12/4/2006, THE CONTACT WAS INFORMED THERE WAS NO PARTS OR A WAIT LIST FOR THE REPAIRS. THE PARTS MANAGER INFORMED THE CONTACT THERE WERE OTHERS WAITING FOR THE REPAIRS AND THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175074December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNSURE ABOUT THE EXACT YEAR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175089December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PREVIOUS PROBLEMS REGARDING THE FRONT SUSPENSION, BUT THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174962December 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER A RECALL (DAIMLER CHRYSLER SAFETY RECALL F23) OF MY JEEP LIBERTY FOR DEFECTIVE FRONT BALL JOINTS, I CALLED MY DEALER TO SCHEDULE A REPAIR FOR NEXT WEEK. MY DEALER TOLD ME THAT, BECAUSE OF THE LIMITED SUPPLY OF REPAIR PARTS FROM DAIMLER CHRYSLER (3 TO 5 SETS OF BALL JOINTS A WEEK TO A LARGE DEALERSHIP), I WOULD BE PUT ON A WAITING LIST AND MIGHT BE CALLED IN FOR THE REPAIRS IN THE NEXT 2 MONTHS OR MORE. ACCORDING TO THE RECALL NOTICE, BALL JOINT FAILURE "CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". DAIMLER CHRYSLER MUST PROVIDE THE NECESSARY REPAIRS IMMEDIATELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174869December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174870December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THERE WAS A WAIT LIST AND THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175383December 1, 2006
TRAILER HITCHES
2003 LIBERTY BECAME DETACHED FROM TRAILER WHEN THE NUT SECURING THE BALL CAME OFF. *TS THE U-HAUL TRAILER CRASHED INTO A WALL. NO DAMAGE WAS DONE TO THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174952December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL NOTICE ON JEEP LIBERTY ON OCTOBER 27,2006 AND BEGAN CALLING DEALERSHIPS FOR INFORMATION AND TO SCHEDULE A REPAIR. THIS WAS AFTER CALLING DAIMLER CHRYSLER FOR NAMES OF DEALER SINCE OURS HAD GONE OUT OF BUSINESS. I CALLED FOUR DEALERSHIPS WITHIN MY DRIVING AREA (35MILES) NOT ONE OF THEM OFFERED TO TAKE MY NAME, NUMBER OR ANY OTHER INFORMATION. I WAS TOLD ABOUT THE PARTS BEING ON BACK ORDER AND TO CALL BACK IN A WEEK OR 2. THIS IS WHAT I DID AND AGAIN WAS TOLD THE SAME I AGAIN CALLED D/C AND THE CUSTOMER REP TOLD ME AGAIN ABOUT THE PARTS BEING BACK ORDERED AND THAT EACH DEALER ONLY RECEIVED 1-2 A WEEK, THERE WAS NOTHING ELSE SHE COULD DO. WELL I HAVE BEEN CALLING EVERY WEEK SINCE FRIDAY THE 27TH OF OCTOBER AND FINALLY ON THURSDAY NOVEMBER 30TH A SERVICE PERSON WAS WILLING TO TAKE MY NAME AND PUT IT ON A WAITING LIST. BUT MY QUESTION IS FOR HOW LONG? MY AUTO IS MY ONLY TRANSPORTATION AS LIKE OTHERS, SHOULD I HAVE AN ACCIDENT WITH MY CHILDREN IN THE CAR OR ANY INCIDENT AT ALL WITH THEN IN THE CAR, DAIMLER CHRYSLER WILL NOT HAVE HEARD THE LAST OF ME. I HAVE ALREADY HAD TO REPLACE 2 FRONT TIRES FOR REASONS NO ONE COULD EXPLAIN (THEY HAD WORN SO BAD ON THE INNER TREAD) AND HAVE BEEN KEEPING CLOSE EYE ON THE NEW ONES. CAN'T AFFORD TIRES B/F THEY ARE NEEDED EITHER. AND WILL THE DEALER MAKE SURE MY CAR IS ALIGNED AND BALANCED? SINCE THIS WILL BE DISRUPTED BY THE REPAIR OF THE LOWER BALL JOINTS? I JUST WANT TO BE SAFE, I HAVE LOVED MY LIBERTY SINCE BUYING IT AND MY SON IS LOOKING FORWARD TO DRIVING IT IN A COUPLE OF YEARS. BUT DO I ALLOW HIM TO? THANK YOU IN ADVANCE FOR YOU HELP AND TIME. ANY AND ALL ASSISTANCE WILL BE GOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174678November 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PASS INSPECTION DUE TO THE FRONT LOWER BALL JOINTS' SEVERE CONDITION. THE INDEPENDENT MECHANIC ALSO SUGGESTED THAT THEY HAD THE PART TO REPLACE THE FRONT LOWER BALL JOINTS BUT COULD NOT COVER IT UNDER THE RECALL. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE AND STATED THAT THEY WOULD NOT REIMBURSE THE CONTACT IF THE WORK WAS DONE BY ANYONE ELSE OTHER THAN A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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