Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10176539December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
COMPLAINT RECEIVED RECALL LETTER (F23) FOR LOWER BALL JOINTS ON JEEP LIBERTY. THE DEALER TOLD HER HE ONLY GETS THREE PARTS PER WEEK. SHE HAS BEEN WAITING FOR THREE WEEKS. HER CONCERN IS THAT SHE DRIVES 100 MILES PER DAY AND BELIEVES THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176571December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CALLING REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT HAS CALLED TWO DEALERSHIPS AND THEY TOLD HIM THAT IT WOULD TAKE 12 WEEKS IN ORDER FOR THEM TO ASSIST WITH THE REPAIR BECAUSE THEY ARE ONLY GETTING TWO TO THREE REPAIR KITS A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176366December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*-THE CONTACT RECEIVED A SAFETY RECALL IN NOVEMBER AND THE DRAWLER HAS NOT SCHEDULE THE REPAIRS. HE IS CONCERNED ABOUT THE TIME IT'S TAKING THE DRAWLER TO ADDRESS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176380December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS RECALL #1238. THE CONTACT WENT TO KELLEY JEEP AND HAS BEEN PLACED ON A WAITING LIST FOR OVER A MONTH. THE CONTACT ALSO CALLED THE MANUFACTURER AND THEY STATED THAT THEY DID NOT KNOW WHY THEIR WAS A WAIT AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176401December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I CALLED TO SCHEDULE AN APPOINTMENT AS I RECEIVED A SAFETY NOTICE FROM CHRYSLER. I WAS TOLD IT WOULD BE 3 MONTHS BEFORE I COULD GET IN AND THE DEALERSHIP IS ONLY DOING 2-3 PER WEEK. I HAVE HAD AN ACCIDENT IN THE PAST WITH A BROKEN BALL JOINT SO I AM VERY SENSITIVE WHEN IT COMES TO THIS. THREE MONTHS IS TOO LONG TO WAIT FOR A SAFETY RECALL, ESPECIALLY ONE THIS SERIOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176485December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176519December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR HER JEEP LIBERTY'S LOWER BALL JOINTS. CONTACT STATED THAT NO ONE IS HELPING HER AT THE DEALERSHIP. SHE CLAIMS, DEALER STATED THAT THE PARTS NECESSARY AREN'T AVAILABLE TO ADDRESS THE RECALL. THE RECALL NOTICE IS F23 LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176309December 16, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SOMETHING WAS PREVENTING MY SEAT BELT FROM BEING LATCHED. I LOOKED DOWN TO FIND SOMETHING THAT LOOKED LIKE A ROUND METAL BEAD STUCK INSIDE. I PRIED IT OUT WITH A PEN. I WAS THEN ABLE TO LATCH THE SEAT BELT. THEN ABOUT A WEEK LATER WHILE DRIVING MY SEAT BELT CAME UNLATCHED. I RELATCHED IT ONLY TO HAVE IT HAPPEN OVER AND OVER AGAIN. I WENT TO THE DEALER TO FIND OUT I HAVE TO BUY AN ENTIRE NEW SEAT BELT ASSEMBLY. YOU CANNOT BUY JUST THE BUCKLE. AFTER RESEARCHING THIS WEBSITE, I SEE THERE IS AN INVESTIGATION ON 2002 JEEP LIBERTY SEAT BELT BUCKLES. MY CAR IS 2003, HOWEVER, THE DEALER INFORMED ME THAT 2002-2005 ARE THE SAME PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176215December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176274December 15, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*-THE CONTACT HAS A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED DUE TO PROBLEMS WITH THE BALL JOINTS. THE DEALERSHIP IS INFORMING HER THAT THEY DO NOT HAVE THE PARTS IN STOCK. THE DEALERSHIP INFORMED THE CONTACT THAT THE PARTS ARE IN BACK ORDER. IT HAS BEEN 3 WEEKS SINCE THE CLIENT HAS HEARD FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176134December 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176170December 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL COLUMN. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176058December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175913December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO CURRENT PROBLEMS WITH THE VEHICLE. RECALL LETTER #06V288000 REGARDING THE FRONT LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175916December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED RECALL LETTER #06V288000 REGARDING THE FRONT LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175939December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT THE NOTICE FOR NHTSA RECALL # 06V288000 , WHICH PERTAINS TO THE LOWER BALL JOINT, WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO STATED THAT THE PARTS WERE UNAVAILABLE, AND THAT THE CONTACT WOULD NEED TO BE PUT ON A WAITING LIST. THE MANUFACTURER WAS ALSO NOTIFIED, WHO STATED THAT DUE TO A SHORTAGE OF PARTS, THERE WAS NOTHING THAT COULD BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175971December 12, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
HAVE RECALL ON MY JEEP LIBERTY 06V288000 IT WAS ISSUED IN AUG 2006 IT IS NOW DEC 2006 THE MANUFACTURE HAS NOT MADE THE PARTS AVAILABLE TO THE CUSTOMER. I CALL EACH WEEK AND THEY STATE PART WILL BE SHIPPED AND WE WILL CALL YOU WHEN WE HAVE THEM. IF THIS WAS BAD ENOUGH TO HAVE A RECALL THE MANUFACTURE SHOULD MAKE THE PARTS AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175758December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175851December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER REGARDING FRONT LOWER BALL JOINTS WAS RECEIVED. WHEN THE DEALER WAS CONTACTED TO MAKE AN APPOINTMENT FOR THE REMEDY REPAIR, THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD BEEN ON THE WAITING LIST SINCE EARLY NOVEMBER. WHEN THE MANUFACTURER WAS CONTACTED, THEY ADVISED THE CONTACT TO TRY OTHER DEALERSHIPS. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY OF DRIVING THE VEHICLE UNDER THESE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176454December 11, 2006
SUSPENSION
2003 LIBERTY BALL JOINT BROKE WHILE OUT OF TOWN. *TS ONE YEAR PRIOR TO THIS FAILURE A BALL JOINT BROKE ON THE DRIVER'S SIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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