Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10147894January 17, 2006
VEHICLE SPEED CONTROL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS
DT*: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD. WHEN ATTEMPTING TO MAKE A LOW SPEED STOP AT A STOP SIGN, THE VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC. THE VEHICLE CONTINUED TO ACCELERATE EVEN THOUGH BRAKE PRESSURE WAS APPLIED. THE VEHICLE STRUCK A CULVERT, ROLLED 3 TIMES AND EVENTUALLY CAME TO A STOP ALONG THE EMBANKMENT. THE CONTACT WAS EXTRACTED FROM THE VEHICLE BY EMERGENCY SERVICES. ALTHOUGH THE CONTACT WAS WEARING A SEAT BELT, MINOR INJURIES WERE SUSTAINED. UPON INITIAL IMPACT, THE SEAT BELT RELEASED FROM THE BUCKLE ASSEMBLY AND THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE ADJUSTOR. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10147869January 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1. STARTED TO HAVE ISSUES WITH FRONT END(ALIGNMENT?) @1 1/2 WEEKS BEFORE INCIDENT. ONE DAY PRIOR TO INCIDENT, THERE WAS A GRINDING IN THE FRONT WHILE TURNING RIGHT INTO A RESTAURANT PARKING LOT. 2. PRIOR TO DRIVING THE DAY OF THE INCIDENT, I STARTED THE VEHICLE AND TURNED THE STEERING WHEEL BACK AND FORTH AT WHICH TIME THE LOWER BALL JOINT(DRIVER SIDE) FAILED WHILE IN MY DRIVEWAY. WHILE MOVING VEHICLE TO GET OUT MY OTHER CAR, THE RIM BECAME GOUGED FROM THE LOWER BALL JOINT. 3. THE VEHICLE WAS FLATBED AND TAKEN TO A GARAGE TO BE REPAIRED. THE DRIVER-SIDE LOWER BALL JOINT WAS REPLACED ALONG WITH AN ALIGNMENT AND THE FRONT DRIVER'S SIDE TIRE BEING REPLACED W/ THE SPARE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147803January 15, 2006
POWER TRAIN:AXLE ASSEMBLY
I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147806January 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THIS IS AN UPDATE TO AN EARLIER COMPLAINT THAT I FILED, AS THERE APPEARS TO BE NO MECHANISM TO UPDATE A COMPLAINT. THERE HAVE BEEN MANY COMPLAINTS PRIOR TO THIS ONE ON SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS COMPLAINT IS ALSO FOR THE SAME PROBLEM. I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147793January 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A BALL JOINT FAILURE ON MY JEEP LIBERTY 2004. THE MILAGE IS 21000 MILES ONLY. THIS IS THE SAME PROBLEM THAT AS BEEN RECALL FOR 02 AND 03'. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147371January 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE ON 2004 JEEP LIBERTY SPORT 4 WHEEL DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147297January 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER READING MANY COMPLAINTS ABOUT LOWER BALL JOINT FAILURE ON THE 02-03 LIBERTY, I GOT CONCERNED AND CHECK THE LOWER BALL JOINTS ON OUR LIBERTY. WE HAVE AN 2004 JEEP LIBERTY WITH APPROX. 32,000 MILES. UPON CHECKING WE DISCOVERED THAT DRIVER SIDE LOWER BALL JOINT HAD APPROX 1/4 INCH PLAY IN IT. THE PASSENGER SIDE HAD MAYBE A 1/16 INCH PLAY. CALLED THE DEALER AND WAS INSTRUCTED THAT IT WOULD NOT BE COVERED UNDER WARRANTY AS THEY BLAMED THE LIFT ON THE FAILURE. THIS IS NOT CAUSED BY THE LIFT IT IS A PRE EXISTING PROBLEM. CHRYSLER FIX TO THIS WAS TO INSTALL A HEAT SHIELD BEHIND THE ROTOR AND IN FRONT OF THE BALL JOINT. HOWEVER, THAT IS NOT THE FIX, IT IS A DESIGN FLAW. THE BALL JOINT IS ACTUALLY INSTALLED UPSIDE DOWN CAUSING STRESS EVERY TIME YOU HIT A BUMP. I WILL BE HAVING IT FIXED BY A NON DEALER SHOP. WE WILL SAVE ALL OUR RECEIPTS IN CASE A RECALL IS STARTED FOR THE 04-05. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146843January 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NO EVENTS PROCEEDING. WHILE BACKING, LOWER BALL JOINT SEPARATED FROM THE SPINDLE. HAVE NOT SPOKE TO THE MANUFACTURE YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146282December 28, 2005
TIRES
IDENTICAL SITUATION TO CASE # 10091230. WHILE DRIVING ON A WET ROAD FROM PREVIOUS DAYS RAIN MY 2004 JEEP LIBERTY LOST CONTROL WHILE TRAVELING OUT OF A TURN AT 20 MPH AND WENT OFF THE ROAD DOWN AN EMBANKMENT AND CRASHING INTO A TREE. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME SITUATION HERE: HTTP://WWW.1010TIRES.COM/TIREREVIEWS/GOODYEAR_WRANGLER_SR-A_TIRE_REVIEWS2.HTML THE ISSUE APPEARS TO BE A COMPATIBILITY ISSUE WITH THE GOODYEAR WRANGLER TIRES AND THE JEEP LIBERTY WITH A SHORT WHEEL BASE AND LIGHT REAR END. THESE TIRES ARE GOOD ON DRY SURFACES BUT ARE EXTREMELY POOR ON WET CONDITIONS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10146072December 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LEFT FRONT BALL JOINT 2004 JEEP LIBERTY 40000 KMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145816December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECENTLY HAD THE FRONT LOWER BALL JOINTS REPLACED ON MY 2004 JEEP LIBERTY AFTER IT WAS DISCOVERED THAT THEY WERE SEVERELY WORN OUT. THE DEALERSHIP REPLACED THE PART UNDER WARRANT THANKFULLY. AT THE TIME OF THE REPAIR, MY 2004 JEEP LIBERTY HAD APPROXIMATELY 32000 MILES ON THE ODOMETER. I FIRST HEARD ABOUT THE PROBLEM ON THE L.O.S.T INTERNET CHAT BOARD, THEN HAD THEM CHECKED AT THE DEALERSHIP WHERE THEY TOLD ME THE BALL JOINTS NEEDED IMMEDIATE REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145849December 21, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE....UPPER CONTROLS NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145747December 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE. PHONE INTERVIEW UPDATE (DEC. 21, 05): BACKUP INSIDE A GAS STATION, THE DRIVER SIDE FRONT LOWER BALL JOINT SEPARATED. THE PASSENGER SIDE LOWER BALL JOINT WAS WORN. REPLACED BOTH BALL JOINTS MYSELF. THERE WAS A LITTLE NOISE FROM THE FRONT SUSPENSION PRIOR TO THE BALL JOINT SEPARATION. I KNOW OF OTHER 2004 & 2005 JEEP LIBERTY OWNERS WHO ALSO EXPERIENCED BALL JOINT FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145426December 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING FRONT LOWER BALL JOINT CAME LOOSE ON MY 2004 JEEP LIBERTY SPORT...DID NOT KNOW WHAT HAPPENED...PULLED INTO GARAGE...VEHICLE WOULD NOT DRIVE ANY FURTHER...WENT TO BACK VEHICLE OUT OF GARAGE NEXT DAY...FRONT LOWER BALL JOINT BECAME COMPLETELY SEPARATED FROM WHATEVER IT IS ATTACHED TO...VEHICLE HAD TO BE TOWED TO DEALERSHIP TO BE FIXED...HAD TO HAVE NEW WHEEL, LOWER BALL JOINT, AND FRONT AXLE REPLACED...COST WAS ROUGHLY $2000 TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145198December 14, 2005
VEHICLE SPEED CONTROL
DRIVER HAD JUST COMPLETED TURN ON TO AN APPROACH RAMP TO A 4 LANE HIGHWAY. AS JEEP LIBERTY STARTED DOWN RAMP IT SPED UP WITH NO PEDAL PRESSURE. THE JEEP PULLED SHARPLY TO THE LEFT, THE DRIVER WAS ABLE TO CORRECT BUT BECAUSE OF CONTINUED INCREASE OF SPEED HIT GUARD RAIL ON OPPOSITE SIDE OF RAMP. THE DRIVER HAD BOTH FEET ON THE BRAKE AND HELD JEEP AGAINST GUARD RAIL FOR APPROX 300 FT BEFORE BEING ABLE TO STOP. THE UNCONTROLLED ACCELERATION HAD CAUSED THE JEEP TO SWERVE SIDE TO SIDE AND IT WAS ONLY THE SKILL OF THE DRIVER THAT PREVENTED THIS JEEP FROM GOING OVER THE EDGE OF THE RAMP AND ROLLING OVER. THE DRIVER RECEIVED A BROKEN WRIST IN HER EFFORT TO KEEP THE JEEP ON THE ROAD. THE JEEP WAS TAKEN TO THE LOCAL DEALER AND IS STILL SITTING THERE. THE MANUFACTURER HAS INSPECTED THE JEEP AND TOLD THE DEALER NOT TO TOUCH IT. THEY HAVE NOT RESPONDED TO PHONE CALLS ABOUT WHAT IS WRONG AND WHEN THE OWNERS MAY EXPECT THEIR JEEP BACK, IN DRIVING CONDITION. THE ONLY ANSWER THE OWNERS HAVE RECEIVED IS THE MANUFACTURERS LEGAL DEPT HAS THE FILE. THE ROAD ON THE DATE OF THIS INCIDENT WAS DRY AND THE JEEP HAD APPROX 27000 MILES ON IT. THE OWNERS WOULD LIKE TO KNOW IF SOMEONE CAN TELL THEM HOW MANY MORE JEEPS HAVE HAD THIS PROBLEM AND WHAT IS BEING DONE ABOUT IT. HOW MANY DEATHS IN JEEPS ARE THE RESULT OF EXCESS SPEED. COULD THESE BE THE RESULT OF THIS TYPE OF UNCONTROLLED ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145208December 14, 2005
VEHICLE SPEED CONTROL
THIS IS FOLLOW-UP TO COMPLAINT 10145198. JUST RECEIVED LETTER IN MAIL FROM DIAMLER CHRYSLER THAT THEY COULD NOT FIND ANYTHING WRONG WITH OUR 2004 JEEP LIBERTY. THIS IS THE JEEP THAT ALMOST KILLED MY WIFE WHEN IT ACCELERATED WITHOUT HER PUSHING ON THE PEDAL. WE ARE NOW SITTING ON A BOAT ANCHOR THAT WE CAN NOT GET BACK IN TO. IF ANYONE WANTS IT LET US KNOW! WE KNOW OF AT LEAST ONE OTHER CASE OF A JEEP TAKING OFF AND INJURING SOMEONE. I WILL AGAIN ASK HOW MANY TIMES HAS SOMEONE BEEN KILLED OR INJURED IN A JEEP BECAUSE OF EXCESS SPEED. COULD THIS BE WHAT HAPPENED TO THEM. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10144190December 2, 2005
AIR BAGS
IN ONE CAR ROLL OVER ACCIDENT, SIDE AIRBAGS DID NOT DEPLOY, EVEN WHEN VEHICLE SLAMMED ON THE GROUND WITH ENOUGH FORCE TO HAVE THE 2004 JEEP LIBERTY LIMITED TO POP BACK UP ON IT'S TIRES.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10140337October 20, 2005
SERVICE BRAKES, HYDRAULIC
1) I PURCHASED A NEW 2004 JEEP LIBERTY THE BRAKES CONTINUALLY SQUEAK. 2) TWICE I HAVE BROUGHT THE JEEP BACK TO THE DEALER FOR REPAIRS. 3) THEY DECLINE FIXING THE BRAKES, STATING THAT IT'S CONDENSATION BUILD-UP. 4) I BROUGHT THE JEEP TO ANOTHER BRAKE SPECIALIST WHO SAID IT'S REPAIRABLE BY CHANGING THE BRAKE PADS FROM HARD TO SOFT BRAKE PADS. 5) MY JEEP ONLY HAS 15 THOUSAND MILES ON IT AND IS STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140041October 17, 2005
ELECTRICAL SYSTEM
I RESIDE IN SOUTHERN CALIFORNIA, WE WERE EXPERIENCING THUNDER SHOWERS EARLIER IN THE DAY. I WENT TO A 5 HOUR CLASS, UPON RETURNING THE HORN WAS BLARING, I COULD NOT STOP IT SO I HAD TO TAKE THE FUSE OUT. THEN I STARTED THE CAR BUT THE GAUGES WERE ACTING STRANGE. I HAD A HALF A TANK OF FUEL BUT IT WAS READING AS IF I HAD A FULL TANK, THEN THE ENGINE LIGHT WAS ON, AFTER I GOT HOME I SHUT OF THE IGNITION BUT THE CAR WOULD NOT SHUT OFF. MY CAR IS A MANUAL, 4 CYLINDER, WITH NO POWER AMENITIES IT IS A BASIC CAR, NO AIR CONDITIONING. IT IS JUST A 2004 JEEP LIBERTY. AFTER I POPPED THE CLUTCH LIGHTLY TO STOP THE ENGINE MY LIGHTS WOULD NOT GO OFF. IT WAS NOT A MAJOR STORM JUST A QUICK SHOWER, IT MAKES ME WORRY QUITE A BIT BECAUSE THIS IS MY MAIN VEHICLE AND IF JUST A LITTLE MOISTURE CAUSES HAVOC WHAT IF I WAS IN THE SNOW WHAT KIND OF PROBLEMS WOULD IT CREATE. ANOTHER THING SINCE A LIGHT SHOWER CAUSED HAVOC WHAT DOES THIS DO TO THE ELECTRICAL ON MY AIR BAGS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139687October 14, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: 2004 JEEP LIBERTY. THE CONTACT STATED THE JACK FOR THE VEHICLE COLLAPSED WHILE CHANGING THE TIRE. THE VEHICLE CAME DOWN ON TOP OF THE CONTACT, BUT HE WAS NOT INJURED. THE JACK COMPLETELY BUCKLED, BENT IN HALF, AND IT NO LONGER WORKED. THE CONTACT STATED HE FOLLOWED THE INSTRUCTIONS ON THE JACK. HE CONTACTED JEEP, AND THEY TOLD HIM TO TAKE A CLASS TO LEARN HOW TO CHANGE A TIRE. WHEN THE CONTACT TOOK THE JACK TO THE DEALERSHIP THEY WANTED TO KEEP IT. THE CONTACT STILL HAS THE JACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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