Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10177958January 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS INFORMED AFTER A VERY CLOSE CALL AND BACKING UP OF TRAFFIC, DUE TO BALL JOINT ON MY 2003 JEEP LIBERTY BREAKING, THIS CAUSED ME TO ABRUPTLY STOP WITH NO WAY TO PARK OFF THE ROAD AND CAUSED SEVER DAMAGE TO MY PASS. SIDE RIM ON MY TIRE, I WOULD LIKE TO BE COMPENSATED FOR MY FOR MY TIME AS I HAD TO CALL A TOW TRUCKING DEPT. TO TOW MY CAR AND HAVE THE BALL JOINTS REPLACED, I WAS LEFT SHAKING UP BY THIS AND HAD IT BEEN A DAY EARLIER, MY DAUGHTER AND HER BABY COULD HAVE BEEN KILLED AS THEY TRAVELED AT NIGHT ON INTERSTATE 79 TO PITTSBURGH, THIS WAS VERY FRIGHTENING TO ME AS WELL AS MY DAUGHTER FOR WHAT COULD HAVE HAPPENED, I WAS NEVER NOTIFIED OF A RECALL. I DROVE MY JEEP AFTER THE REPLACED BALL JOINT AND WAS VERY HESITATING TO TRAVEL FAR FOR WHAT COULD HAVE HAPPENED TO MYSELF AND FAMILY, THIS INCONVENIENCED NOT ONLY MYSELF BUT THOSE INVOLVED WHOM I HAD TO RELY ON FOR TRANSPORTATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177965January 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A SAFETY RECALL F23--LOWER BALL JOINTS FROM DAIMLER CHRYSLER; HOWEVER, WHEN I TRIED TO SCHEDULE AN APPOINTMENT WITH A DEALER THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE AND WOULD TAKE UP TO 2 MONTHS TO RECEIVE THE PARTS. ALSO EACH DEALERSHIP WERE LIMITED TO HOW MANY REPLACEMENT PARTS THEY WOULD RECEIVE FROM DAIMLER CHRYSLER DUE TO DEMAND OF THESE PARTS. IF DAIMLER CHRYSLER IS CONCERNED ENOUGH TO SEND OUT A SAFETY RECALL, WOULD THEY NOT ALSO MAKE PARTS AVAILABLE TO DEALERSHIPS TO ENSURE THEIR CONSUMERS' SAFETY? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177877January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES WHEN THE BALL JOINTS FAILED. THE CONTACT RECEIVED THE RECALL NOTICE 06V288000 ,AND HAD THE VEHICLE WAS TAKEN TO THE DEALERSHIP, ANDTHEY REPAIRED THE JEEP ON 12-12-06. ON 12-27-06 THE CONTACT WAS DRIVING ABOUT 30 MPH UNDER FAIR CONDITIONS WHEN SOMETHING SNAPPED OFF AND SHE LOST CONTROL OF THE VEHICLE AND HIT A TREE ON THE PASSENGERS SIDE. THE CONTACT SAID THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES, AND THE A POLICE REPORT WAS TAKEN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177920January 5, 2007
AIR BAGS
TL* - THE CONTACT STATED THAT WHILE DRIVING A 2003 JEEP LIBERTY AT 50 MPH SHE HIT A PATCH OF ICE. THE VEHICLE SLID ACROSS THE ICE AND INTO A DITCH AND STRUCK A UTILITY POLE. THE CONTACT STATED THAT UPON IMPACT THE AIR BAGS DID NOT DEPLOY. WHEN SHE TOOK VEHICLE TO THE DEALERSHIP, THEY FOUND THAT THE FAILURE WAS CAUSED BY A FAULTY AIR BAG SWITCH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177734January 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED HIS RECALL 03V460000. THE CONTACT STATED THAT HE HAS NOT HAD THE LOWER BALL JOINTS REPLACED AS OF YET. THE DEALERSHIP TOLD HIM IT MAY BE ABOUT 2 MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER TOLD HIM THAT ONLY 4 LOWER BALL JOINTS WERE SENT TO THE DEALERSHIP PER WEEK, AND HE FELT THAT HE SHOULD BE ON THE TOP OF THE WAITING LIST BECAUSE THE VEHICLE WAS USED FOR GOVERNMENT PURPOSES EACH DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177748January 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A SAFETY RECALL NOTICE ON MY 2003 JEEP LIBERTY TWO WEEKS AGO AND CALLED THE LOCAL DEALERSHIP IMMEDIATELY TO SET UP A SERVICE APPT FOR REPAIR. I WAS TOLD THEY DID NOT HAVE THE PART IN STOCK AND WOULD HAVE TO ORDER THEM AND THEY SHOULD BE IN BY THE END OF THAT WEEK. I FOLLOWED UP ON THIS THE FOLLOWING WEEK (12/27/06) AND WAS TOLD THE PARTS WERE STILL NOT IN. I CALLED THE DEALERSHIP AGAIN TODAY AND WAS TOLD THAT IT WOULD BE ANOTHER 1 TO 1 1/2 WEEKS. I FEEL THEY ARE NOT REPAIRING MY VEHICLE IN A REASONABLE TIME. I RELY ON MY VEHICLE AND ASKED FOR A LOANER, BUT THEY TOLD ME NO. ANY ASSISTANCE IN GETTING THE RECALL REPAIRS EXPEDITED WOULD BE GREATLY APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177746January 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE 03V460000 FOR THE LOWER BALL JOINTS. THE CONTACT TOOK THE VEHICL TO THE DEALER , AND THEY TOLD HER THAT IT WILL BE A SIX MONTH WAIT FOR REPAIRS BECAUSE THEY ONLY GET THREE PARTS A WEEK. *AK UPDATED 01/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177784January 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED RECALL 06V28800 REGARDING LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE UP TO 7 MONTHS IN ORDER FOR THEM TO SET UP SERVICE. SINCE NOVEMBER 1, 2006 THE DEALERSHIP RECEIVED 10 REPLACEMENT PARTS. *AK UPDATED 01/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177634January 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, AIR BAGS
TL*- THE CONTACT HAD A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES. THE CONTACT WAS DRIVING AT 30 MPH UNDER COLD BUT DRY CONDITIONS HE LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH. UPON IMPACT THE AIR BAG DID NOT DEPLOY. ON 12-12-06 CONTACT RECEIVED RECALL 03V460000 FOR LOWER BALL JOINTS. THE POLICE REPORT FOR THE CRASH WAS AVAILABLE. THE CONTACT FELT THAT THE VEHICLE'S DESIGN AND BALL JOINT FAILURE WERE THE REASONS FOR THE CRASH. *AK UPDATED 2/6/2007 - THE CONSUMER INJURED HIS RIGHT HAND AND LEFT LEG. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177670January 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE 03V460000 FOR 2003 JEEP LIBERTY. THE VEHICLE CURRENTLY HAS AN ODOMETER READING OF 82,000 MILES. THE CONTACT STATED THAT THE DEALER SAID IT WOULD TAKE THREE MONTHS TO GET THE LOWER BALL JOINT PART. THE DEALER DID NOT TAKE THE CUSTOMER'S INFORMATION. THE CONTACT STATED HE HEARD A SCRAPING NOISE WHEN TURNING AT A SLOW SPEED. THE CONTACT STATED HE WAS UNAWARE IF IT HAPPENED MORE OFTEN WHEN HE WAS TURNING LEFT OR RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177568January 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CALLED GALINA CHRYSLER, THE DEALERSHIP IN HER AREA, WHO STATED THAT IT CAN TAKE MONTHS BEFORE THEY COULD SET UP SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177449January 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP I HAD MY JEEP SERVICED AND THEY TOLD ME IT WAS UNSAFE TO DRIVE BECAUSE OD THE BALL JOINT RECALL. ONE OF THEM WAS ALL CORRODED AND ABOUT TO SNAP. WHEN I CALLED THE DEALERSHIP TO SET UP AN APPOINTMENT THEY SAID THEY COULD PUT ME ON A LIST I WAS #48 AND THAT JEEP WAS SENDING THEM ONLY 3 PARTS A WEEK. IT WOULD BE A WHILE. UNSAFE TO DRIVE I HAD THE OTHER PLACE REPLACE IT THEY HAD NO PROBLEM GETTING THE PART FOR$215.00 I CAN DRIVE IT STILL WAITING FOR CALL ON OTHER SIDE. THIS SEEMS DUMB THAT THEY WILL ONLY DOE 3 A WEEK BECAUSE THEY ONLY GET SO MANY IN AT A TIME THEY SAID IF I JUST HIT A BUMP IT COULD CAUSE ME TO CRASH. JEEP SHOULD BE IN TROUBLE FOR THIS AND IF MY OTHER SIDE BREAKS I WILL SUE THEM HUGE IF I AM STILL ALIVE THAT IS. I WILL BE SENDING THE BILL IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177316December 29, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER (NOT LOWER) BALL JOINT FAILURE ON '03 JEEP LIBERTY. VEHICLE HAS 44,000 MILES, DEALER SERVICED EVERY 3,000 MILES UNTIL LAST SERVICE OF 36,000 MILES. AWAITING PARTS (10/12 WEEKS ON EXISTING LOWER BALL JOINT RECALL). RIGHT UPPER BALL JOINT FAILED, SEPERATING FROM CONTROL ARM AT 60 MPH ON INTERSTATE 95 IN DELAWARE. VEHICLE SKID A FEW HUNDRED YARDS WITH THE FRONT RIGHT WHEEL LAYING NEARLY FLAT ON THE ROAD SURFACE. NARROWLY MISSED COLLISION WITH CAR IN NEXT LANE BUT WAS ABLE TO GET TO RIGHT SHOULDER EVEN WITH REDUCED STEERING CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177213December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A RECALL ON MY 2003 JEEP LIBERTY AND THE LOCAL DEALERSHIPS ARE NOT SERVICING MY PROBLEM IN A TIMELY MANNER. I'VE BEEN TOLD THAT MY VEHICLE IS NOT SAFE TO DRIVE BUT I HAVE BEEN PUT ON A WAITING LIST AT TWO DIFFERENT JEEP DEALERS BECAUSE THE COMPANY IS NOT PROVIDING AN ADEQUATE AMOUNT OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176864December 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE WAS A RECALL FOR THE LOWER BALL JOINTS OF MY 2003 JEEP LIBERTY. I DID NOT KNOW ANYTHING ABOUT THIS RECALL UNTIL I RECEIVED A RECALL LETTER ON DECEMBER 21,2006 YET ON NOV 25,2006 - I LOST CONTROL OF MY VEHICLE AND I BELIEVE IT MAY HAVE HAD SOMETHING TO DO WITH THE LOWER BALL JOINTS. IT CLEARLY STATES IN MY RECALL NOTICE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER BALL JOINTS ON MY JEEP AND CAUSE LOSS OF CONTROL OF VEHICLE........THIS IS EXACTLY WHAT HAPPENED TO ME. I FEEL THAT DAIMLER CHRYSLER SHOULD BE RESPONSIBLE FOR PAYING FOR MY JEEP WHICH HAD TO BE TOTALLED OUT AND ALSO THE COSTS I ACCRUED FOR RENTAL VEHICLE AND OTHER SUCH EXPENSES. IF I WAS WARNED ABOUT THIS A MONTH EARLIER - I DO NOT BELIEVE I WOULD HAVE HAD AN ACCIDENT. THIS IS A VERY SERIOUS ISSUE!!! *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176814December 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN A BALL JOINT RECALL. SHE HAS CONTACTED DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE UP TO 5 MONTHS IN ORDER FOR THEM TO SET UP SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176746December 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR THE HER VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT SHE HAS CONTACTED HER LOCAL DEALER BUT, THEY COULD NOT PUT HER ON A WAITING LIST BECAUSE IT IS TOO LONG, AND THEY ONLY GET THREE PARTS A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176744December 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACTRECEIVED HER A RECALL LETTER FOR HER 2003 JEEP LIBERTY LOWER BALL JOINTS IN OCTOBER 2006. WHILE DRIVING ABOUT 20 MPH THE TIRE CAME OFF AND ROLLED UNDER VEHICLE. THE CONTACT CALL HAD THE VEHICLE TOWED TO WHERE SHE PURCHASED THE VEHICLE. THE MECHANIC FOR THE DEALERSHIP TOLD HER THAT HER AXLE WAS BROKEN, THAT THE BALL JOINTS HAD SEPARATED AND THE TIRE WAS DAMAGED. THE CONTACT STATED THAT THE DEALERSHIP RECOMMEND THAT SHE TAKE VEHICLE TO A JEEP DEALERSHIP DUE TO HER RECALL. THE CONTACT CALL THE JEEP DEALERSHIP AND THEY CAME TO PICK UP THE VEHICLE. THE CONTACT STATES THAT THEY STILL HAVEN'T CONTACTED HER REGARDING THE ESTIMATE AND CAUSE PF THE TIRE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176676December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CONCERNED WITH SAFETY RECALL F23 FOR HER 2003 JEEP LIBERTY. THE DEALER TOLD HER IT WILL TAKE ABOUT 6 WEEKS FOR THE REPLACEMENT PART (LOWER BALL JOINT) TO COME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176531December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL LETTER (F23) FOR HIS 200S JEEP LIBERTY. HE CALLED THE DEALERSHIP AND WAS TOLD THAT THEY ONLY GET 3 REPLACEMENT PARTS A DAY AND THAT THERE ARE 30 PEOPLE AHEAD OF HIM. WHEN ASKED IF HE HAS EXPERIENCED ANY FAILURES, HE STATED THAT THE TIRE FELL OFF BACK IN JUNE. HE WAS GOING 5 MPH AS HE WAS EXITING THE INTERSTATE. THE DEALERSHIP REPLACED TIRE FREE OF CHARGE. HE DOES NOT HAVE REPAIR ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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