Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10154431April 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
THIS 2004 JEEP LIBERTY SPORT WAS MOVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE LEFT FRONT BALL JOINT FELL APART, DAMAGING THE AXLE AND PUSHING THE LEFT FRONT TIRE INTO THE WHEEL WELL AT AN ANGLE. THE FAILURE RESULTED IN DRIVER HAVING NO STEERING CONTROL AND THE VEHICLE WAS TOWED TO THE DEALER. FRONT LEFT BALL JOINT AND AXLE REPLACED UNDER DRIVE TRAIN WARRANTY WITH $50 DEDUCTIBLE. THIS PROBLEM IN THIS MODEL IS UNDER NHTSA INVESTIGATION AND WE THINK A RECALL IS NEEDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154213March 30, 2006
SUSPENSION
DRIVING TO MY CHILD'S SCHOOL WHEN I HEARD A GRINDING NOISE, STOPPED THE CAR AND FOUND THE LEFT FRONT WHEEL COLLAPSED AND TURNED IN. IT WAS TOWED TO BY AAA TO PERKINS IN CRESTWWOOD KY. ( A JEEP DEALER) LEFT BALL JOINT SEPARATED CAUSING THE COLLAPSE WAS REPORTED TO ME AND SUPPOSEDLY FIXED. A COUPLE OF DAYS AFTER PICKING UP MY CAR I HEARD A RATTLING NOISE FROM THE FRONT OF THE CAR AND TOOK IT BACK TO THE DEALER. THEY FOUND NOTHING. ON MARCH 24 2006 I HEARD A POPPING NOISE WHILE DRIVING AND DECIDED TO TAKE THE JEEP IN TO THE NEAREST DEALER WHO WAS NEIL HUFFMAN IN LOUISVILLE .THE MECHANIC REPORTED THAT THE RIGHT LOWER BALL JOINT WAS LOOSE AND IT NEEDED TO BE TIGHTENED. I LEFT THE CAR WITH THEM SO THE COULD FIX THE PROBLEM. ON MARCH 30,2006 I WAS PULLING OUT OF A PARKING LOT AND TURNED MY CAR WHEN I HEARD A GRINDING NOISE THEN A POP. I GOT OUT OF MY CAR AND FOUND THE RIGHT FRONT WHEEL COLLAPSED AND TOWED IT IN TO BY AAA TO NEIL HUFFMAN JEEP DEALER WEAR THEY FOUND THE RIGHT BALL JOINT COLLAPSED. I DID NOT HAVE TO PAY FOR THIS JOB SINCE I JUST HAD IT IN . THE 2001,2002,AND 2003 JEEP LIBERTY'S WERE RECALLED FOR FAULTY BALL JOINTS. THE 2004'S HAVE NOT BEEN YET. MAYBE THIS IS A DESIGN PROBLEM! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153911March 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE OF THE VEHICLE FELL ON THE GROUND WHILE BACKING OUT A PARKING SPACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE DRIVER'S SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THERE IS NHTSA RECALL, # 03V460000, REGARDING THE LOWER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT INDICATED THAT IT WAS THE FRONT DRIVER'S SIDE LOWER BALL JOINT THAT BROKE APART. HOWEVER, HE REPLACED BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE BALL JOINTS BECAUSE HE BELIEVED THAT THE PASSENGER'S SIDE WOULD ALSO BREAK APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153806March 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT FAILURE. VEHICLE PULLING TO THE RIGHT. SQUEAKING/SQUEALING NOISES. TOOK VEHICLE FOR WHEEL ALIGNMENT AND FOUND OUT THAT THE BALL JOINTS WERE BAD. BLACK SOOT SUBSTANCE CONTINUALLY COATING HUB CAB OF FRONT PASSENGER SIDE WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153689March 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD ABOUT 35,000 MILES ON MY 2004 JEEP LIBERTY WHEN I HEARD ABOUT A LOWER BALL JOINT ISSUE AFFECTING NEWER LIBERTIES. I HAD MY LOWER BALL JOINTS INSPECTED AND FOUND THAT THEY EACH HAD ABOUT HALF AN INCH OF PLAY. AFTER TAKING THE CAR OVER TO THE JEEP DEALERSHIP THEY REPLACED THE UNITS UNDER WARRANTY. HOWEVER, THEY STATED THAT THEY REPLACED THE UNITS WITH THE SAME MODEL AS WHAT WAS ON THE JEEP BEFORE. SO I GUESS IN ANOTHER 35,000 MILES I'LL BE LOOKING AT REPLACING THESE AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153360March 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
WITH NO WARNING WHATSOEVER, THE LEFT FRONT LOWER BALL JOINT ON MY VEHICLE BROKE WHILE I WAS BACKING OUT OF A PARKING SPACE. THE VEHICLE DID NOT MAKE ANY UNUSUAL NOISES NOR WERE THERE ANY NOTICEABLE PROBLEMS PRIOR TO THE PART BREAKING. WHEN THE BALL JOINT BROKE, THE WHEEL WAS ALSO DAMAGED. WHEN I HAD THE VEHICLE TOWED INTO A JEEP DEALER, I WAS INFORMED THAT THERE WAS A RECALL ON 2003 JEEP LIBERTY'S FOR THIS PROBLEM, BUT NO RECALL HAD BEEN ISSUED ON THE 2004 MODEL. THE MECHANICS AT THE DEALERSHIP TOLD ME THAT THIS PART SHOULD BE EXPECTED TO LAST MUCH MORE THAN THE 1 YEAR, 9 MONTHS & 40,000 MILES OF MY VEHICLE LIFE. MY EXTENDED WARRANTY COVERED THE COST OF REPLACING BOTH FRONT BALL JOINTS (EXCEPT FOR A $100 DEDUCTIBLE) AND I HAD TO PAY TO REPLACE THE DAMAGED WHEEL. ($317.55). WE WERE AWAY FROM HOME AND HAD STOPPED FOR SOMETHING TO EAT AT THE TIME THIS HAPPENED. JUST THINK OF THE POSSIBILITIES IF WE WERE ENROUTE OR RETURNING VIA THE EXPRESSWAYS AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE CONTACTED DAIMLER/CHRYSLER CUSTOMER CARE AND THEY SEEM UNWILLING TO DISCUSS THIS POSSIBLE DEFECT ON THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153205March 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY. THE VEHICLE HAS 29,000 MILES ON IT. THERE WAS A LOUD POP WHILE REVISING INTO A PARKING SPOT. I GOT OUT TO INVESTIGATE TO FIND THAT THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED AND WAS NOW SITTING ON THE INSIDE RIM OF THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152622March 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON MARCH 11, 2006, I WAS DRIVING MY 2004 JEEP, LIBERTY INTO THE DRIVEWAY OF MY HOME. AS I CROSSED THE THRESHOLD OF THE DRIVEWAY I HEARD A LOUD POP. I PARKED MY VEHICLE AND INSPECTED THE PASSENGER SIDE OF THE VEHICLE. I SAW THE SUSPENSION SYSTEM ON THE GROUND AND THE TIRE TURNED OUTWARD. I CALLED FOR A WRECKER AND WHEN THE VEHICLE WAS MOVED WE COULD SEE THAT THE SUSPENSION SEPARATED AT THE BALL OF THE JOINT. ON THE GROUND ALONG THE PATH THAT THE VEHICLE TRAVELED WAS SMALL METAL SHAVINGS. I TOOK PHOTOGRAPHS OF THE VEHICLE AND COLLECTED THE SHAVINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151316February 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE FRONT BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS FOUND SITTING ON THE TIRE ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151139February 24, 2006
EXTERIOR LIGHTING:HEADLIGHTS
JEEP LIBERTY 2004, HEAD LIGHTS BLINK ON AND OFF RANDOMLY AND I CAN HEAR AN AUDIBLE CLICKING SOUND. HAVE TAKEN TO SERVICE DEPT. THEY CAN NOT DUPLICATE THE PROBLEM THIS IS A VERY DANGEROUS SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150596February 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY COLUMBIA EDITION. THE VEHICLE HAS 67,000 MILES ON IT. FAILURE OCCURRED WHILE MAKING A LOW SPEED LEFT TURN PULLING OUT FROM A PARKING SPOT. VEHICLE WAS LEFT STRANDED IN THE MIDDLE OFF THE ROAD WITH THE SUSPENSION BEARING ITS FULL WEIGHT ON THE DRIVER SIDE INNER CV JOINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150391February 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER RIGHT BALL JOINT SEPARATED LEADING TO LOSS OF CONTROL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150430February 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE REVERSING OUT OF A DRIVEWAY AT 3 MPH, THE PASSENGER FRONT LOWER BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS TOWED INTO THE LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151883February 16, 2006
SUSPENSION
2004 JEEP LIBERTY SUSPENSION PROBLEMS. *TS THE CONSUMER HEARD A GRINDING NOISE WHILE MAKING A TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150239February 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PURCHASED 2004 JEEP LIBERTY IN MARCH 2005 (LIBERTY HAS A BUILD DATE OF 01-04) AND AFTER ALIGNMENT IT HAS PROGRESSIVELY GOTTEN HARDER TO CONTROL ON THE HIGHWAY, CHANGED TIRES, CHECKED ALIGNMENT. FOUND OUT THAT THE BALL JOINTS ARE WORN AND ONE IS WORN ALMOST TO SEPARATION. FORTUNATELY I FOUND THIS BEFORE IT SEPARATED. I HAVE BEEN TOLD BY JEEP THAT THEY HAVE NEVER SEEN THIS PROBLEM, THE JEEP NOW HAS 49000 MILES AND OF COURSE IS OUT OF FACTORY WARRANTY AND THEY ACT AS THOUGH IT HAS "HIGH MILEAGE" CAUSING THIS PROBLEM. UPON INVESTIGATION I FOUND THAT I'M NOT THE ONLY 2004 LIBERTY WITH THIS PROBLEM, APPEARS THAT THE 02-04 ALL HAVE THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149999February 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149560February 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THERE WAS A CREAKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AREA. THE DEALERSHIP DETERMINED BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 3/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149562February 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE EXITING RT 2 OFF THE EXIT RAMP THE BALL JOINT IN MY FRONT LEFT TIRE SEPARATED. LUCKILY I WAS PREPARING TO STOP AT A LIGHT AND HAD SLOWED TO ABOUT 10 MPH WHEN THIS OCCURRED. UPON EXAMINATION IT WAS FOUND THAT THE RIGHT FRONT BALL JOINT IS ALSO IN NEED OF REPAIR, HOWEVER THE PART WAS BACK ORDERED BY TWO WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148499January 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS FAILED PREMATURE ON 2004 JEEP LIBERTY RENEGADE IT WAS ABOUT 25, 000 MILES THEY SHOULD LAST ALOT LONGER THAN THAT. I DRIVE THE CAR FOR A LIVING , AND IF THIS IS GONNA BE A PROBLEM, I WILL HAVE TO FIND A MORE RELIABLE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148302January 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT DRIVER SIDE BALL JOINT SNAPPED AND THE FRONT DRIVERS TIRE BENT INWARDS HITTING THE INSIDE OF THE FENDER. THE ACTUAL BREAKAGE OF THE BALL JOINT WAS PRECEDED BY A LOUD SNAPPING AND GRINDING NOISE. THE VEHICLE COULD NOT BE DRIVEN AFTER THE BALL JOINT FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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