Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10288925October 19, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPS WORKING MID-TRIP, ALL WARNING LIGHTS COME ON (ENGINE, ABS ETC) -- SOMETIMES ENGINE DIES WHILE ON THE ROAD. "SPEED SENSOR" OR SOME OTHER COMPUTER-RELATED ISSUE HAS BEEN TALKED ABOUT, BUT 3 DIFFERENT MECHANICS INCLUDING THE DEALER HAVE BEEN UNABLE TO REPAIR. SPEED SENSOR WAS REPLACED BUT PROBLEM REMAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287043October 11, 2009
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2002 JEEP LIBERTY SPEED SENSOR FAILURE CAUSES SPEEDOMETER TO STOP WORKING, ENGINE TO DIE WHILE DRIVING, LOSS OF POWERSTEERING, LOSS OF BRAKES, STEERING WHEEL LOCKS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287045October 11, 2009
SEATS
HEATED SEAT BURNED SEAT AND WAS SMOKING BADLY. THIS IS ON A 2002 JEEP LIBERTY. HEATED SEAT WAS ON AND OVERHEATED TO THE POINT OF BURNING THE SEAT AND PERSONAL PROPERTY TOUCHING THAT AREA OF THE SEAT. THE SEAT WAS SMOKING AND EVEN MELTED THE STITCHING IN THE SEAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10284525September 18, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
RECALL #009V119000 DATED APR 09, 2009 EXPECTED TO BEGIN OCTOBER 2009 COVERING 2002 JEEP LIBERTIES EXCLUDES THE STATE OF LOUISIANA - CONDITION DESCRIBED IN THE RECALL EXACTLY DESCRIBES THE PROBLEM WITH MY VEHICLE. SINCE CHRYSLER IS AWARE THAT THIS CONDITION DOES EXIST, WHY DOES IT EXCLUDE THE STATE OF LOUISIANA. "THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR & POSSIBLE SEPARATION WHILE DRIVING. CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH." PREVIOUS RECALL ON LOWER BALL JOINT HAS BEEN TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283973September 15, 2009
SUSPENSION
I LEFT MY HOUSE TO GO TO WORK AND STARTED TO PULL AWAY WHEN I HEARD A CLUNK AND THEN A TERRIBLE GRINDING NOISE - I TRIED TO BACK UP AND THE UPPER BALL JOINT IN MY JEEP SNAPPED AND TOOK THE BRAKE LINE WITH IT. I GOT OUT AND THE WHEEL/TIRE WAS HANGING SIDEWAYS ON THE VEHICLE. THANK GOD I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME. CHRYSLER SAYS THIS IS NOT A RECALL AND WILL NOT CONSIDER FIXING IT. I AM VERY DISGUSTED AS THIS IS A SAFETY ISSUE AND THE LOWER BALL JOINTS HAD BEEN RECALLED PREVIOUSLY AND THERE IS A BULLETIN NOW OUT ABOUT THE UPPER. BECAUSE THERE IS NO RECALL CONNECTED TO MY VIN THEY WILL NOT CONSIDER IT HOWEVER. I WILL BE FIGHTING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283903September 14, 2009
VISIBILITY
REAR PASSENGER WINDOW "FELL" DOWN ON IT'S OWN AT HIGHWAY SPEED. CAUSED EXTREME DISTRESS IN MY 6 YEAR OLD DAUGHTER. HAVE FOUND SEVERAL THOUSAND COMPLAINTS ABOUT THIS PROBLEM. WINDOW REGULATOR FAILED FOR NO REASON. WINDOW WAS NOT BEING PUT UP OR DOWN. JUST FELL INTO DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283532September 10, 2009
SUSPENSION:FRONT
I WAS PULLING OUT OF MY DRIVEWAY LAST NIGHT AND THE FRONT DRIVERS WHEEL FELL OFF. THE UPPER CONTROL ARM WITH THE BALL JOINT SNAPPED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283426September 9, 2009
SEAT BELTS
HAVE A HARD TIME RELEASING THE FRONT SEAT BELTS AND WHEN THEY DO RELEASE, THE RELEASE BUTTON STAYS PUSHED DOWN. THERE HAVE BEEN A COUPLE OF TIMES MY HUSBAND HAD TO PUSH TO RELEASE MY SEAT BELT, AS I COULD NOT GET IT TO RELEASE. THANK GOODNESS HE WAS THERE OR I WOULD HAVE BEEN STUCK IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282996September 6, 2009
VISIBILITY
WE HAVE A JEEP 2002 LIBERTY. IN THE PAST 2 YEARS OUR REAR WINDOWS HAVE MALFUNCTIONED. THE FIRST HAPPENED OVER 2 YEARS AGO ON JUST THE REAR PASSENGER SIDE. JUST THIS YEAR WE HAD BOTH REAR (DRIVER AND PASSENGER) WINDOWS FALL. TO GET THEM FIXED COST $350 A PIECE. THIS IS THE SECOND TIME FOR THE PASSENGER SIDE. I WENT TO PRECISION AUTO TUNE TO FIX IT AND WHEN THEY CALLED JEEP FOR THE PART THE PERSON OVER THERE ALREADY KNEW IT WAS A JEEP LIBERTY BEFORE MY MECHANIC EXPLAINED WHAT MODEL IT WAS. MY MECHANIC SAID THERE WAS NO RECALL FOR THIS. MY PROBLEM IS THAT WE RARELY USE THOSE BACK WINDOWS AND FOR THEM TO MALFUNCTION LIKE THIS IS REALLY CONCERNING, ESPECIALLY FOR THE ONE WE ALREADY REPAIRED. I HOPE THERE IS SOMETHING YOU ALL CAN FIND BECAUSE THIS IS REALLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282256August 29, 2009
VISIBILITY, EQUIPMENT
I HAVE A 2002 JEEP LIBERTY AND I AM HAVING CONTINUOUS ISSUES WITH THE WINDOWS. THEY WILL STOP WORKING OR FALL DOWN. AT $400 A POP TO GET THEM FIXED AND READING NUMEROUS OTHER COMPLAINTS CHRYSLER NEEDS TO HAVE THESE ON A RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281791August 26, 2009
SEAT BELTS
2002 JEEP LIBERTY HAS HAD TWO FAILURES OF SEAT BELT LATCHES. PASSENGER SEAT LATCH WAS REPLACED AT 80,000 MILES AND DRIVERS SEAT NOW NEED REPLACEMENT AT 96,000 MILES. BOTH LATCHES FAILED IN THE STUCK DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281723August 25, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WE OWN A 2002 JEEP LIBERTY. A COUP[LE OF WEEKS AGO WHILE TRAVELING THE LITTLE PIECE OF TAIL PIPE FELL OF THE END OF THE EXHAUST PIPE. WE DIDN'T REALIZE THIS HAD HAPPEN UNTIL WE STARTED SMELLING VERY STRONG FUMES OF PLASTIC MELTING. WE GOT OUT AND CHECKED AND FOUND THE PIECE HAD FALLEN OF AND THE HEAT FROM THE EXHAUST HAD MELTED A HOLE THROUGH THE REAR BUMPER. WE HAD TO DRIVE THE REST OF THE WAY WITH ALL OF THE WINDOWS DOWN SO WE DIDN'T GET OVER COME BY THE FUMES. THE WORST PART OF IT ALL IS THE PIPE IS RIGHT BESIDE THE GAS TANK. WE WERE WORRIED THE WHOLE TIME THE HEAT WOULD IGNITE THE GAS. WE HAVE HAD THIS JEEP LIBERTY LESS THAN A YEAR AND WE HAVE BUMPER TO BUMPER WARRANTY ON IT. THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. WE WANT TO KNOW IF THIS CAR HAS BEEN RECALLED FOR THIS PROBLEM. IT IS A REAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282109August 21, 2009
UNKNOWN OR OTHER
CONSUMER WANTS TO KNOW ABOUT RECALLS FOR 2002 JEEP LIBERTY. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280201August 12, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE THROUGH THE STEERING WHEEL. THE CONTACT HEARD A LOT OF NOISE IN THE VEHICLE. THROUGH ONLINE RESEARCH, THE DEALER FOUND NHTSA CAMPAIGN ID NUMBER 09V119000, NHTSA ACTION NUMBER EA08008 (SUSPENSION:FRONT:CONTROL ARM). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000. UPDATED 09/14/09. *LJ UPDATED 09/15/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279454August 5, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK HER VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE FRONT SUSPENSION CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE COST OF $400. THE CONTACT CALLED THE DEALER TO CHECK FOR ANY RECALLS AND WAS INFORMED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279494August 5, 2009
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2002 JEEP LIBERTY AND HAVE HAD TO REPLACE THE WINDOW REGULATOR 4 OR 5 TIMES. DRIVING DOWN THE ROAD THE WINDOW JUST FALLS. THIS IS VERY DANGEROUS BECAUSE IT IS SHOCKING AND CAN CAUSE A WRECK. THE WINDOW FALLS ALL THE WAY DOWN INTO THE DOOR AND THERE IS NOTHING THAT YOU CAN DO ABOUT IT. YOU MUST REPAIR IMMEDIATELY BECAUSE YOUR VEHICLE IS NOT SECURE- THEFT, RAIN ETC. IF THE WINDOWS ARE DOWN THE THUMP THUMP OF THE REAR TIRES IS EXCRUTIATING TO YOUR EARS. EACH REPAIR COST $350. TO $500. CHRYSLER AND THE DEALERSHIPS ARE FULLY AWARE OF THIS PROBLEM AND REFUSE TO DO ANYTHING. THEY ADMIT THAT THIS IS A BAD DESIGN (A PLASTIC CLIP HOLDS YOUR WINDOW UP) THE PART IS ONLY WARRANTED FOR 12 MONTHS. ON THE CONSUMER AFFAIRS WEBSITE ALONE THERE WERE 93 COMPLAINTS OF THIS HAPPENING. MOST OWNERS ARE JUST LIKE ME AND HAVE HAD TO REPLACE THE REGULATOR MULTIPLE TIMES. CHRYSLER SHOULD BE MADE TO RECALL ANY VEHICLE THAT HAS THIS REGULATOR. NO OTHER PARTS ARE AVAILABLE EXCEPT FOR MOPAR AND THE PART HAS COST ME $137. TO $170. JUST FOR THE PART- NO LABOR. THIS HAS HAPPENED TO ME WHILE UNDER WARRANTY AND OUT OF WARRANTY. NOW BOTH REAR WINDOWS BROKE WITHIN TWO DAYS. I REPAIR AND NEXT YEAR THE SAME THING WILL HAPPEN. I AND ANY OTHER JEEP OWNER IS KEEPING CHRYSLER AND MOPAR IN BUSINESS BY THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279355August 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MARCH 2008 MY REAR PASSENGER WINDOW REGULATOR FAILED. TODAY, AUGUST 2009, NOW THE DRIVER SIDE WINDOW HAD JUST DROPPED. I SEE TONS OF JEEP LIBERTY OWNERS HAVE HAD THE EXACT SAME PROBLEM I CALLED CHRYSLER TO COMPLAIN, AND THEY TOLD ME THAT THERE IS NO RECALL AND I AM JUST GOING TO HAVE TO PAY TO REPAIR IT. CHECK ONLINE AT HOW MANY PEOPLE HAVE THE EXACT SAME PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277381July 19, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE I WAS DRIVING ON THE FREEWAY, THE RIGHT REAR WINDOW ON MY 02 JEEP LIBERTY FELL DOWN. THIS, IN TURN, CAUSED THE REAR DOOR TO 'DEADBOLT' ITSELF. THAT IS, IT WILL ONLY OPEN 3/4 INCH AND THEN THE LATCH CATCHES ON SOMETHING. I'M SUSPECTING A BROKEN WINDOW CABLE MAY BE KEEPING THE LOCK MECHANISM FROM FULLY RELEASING THE DOOR. THIS SUSPECTED DESIGN DEFECT IN THE WINDOW REGULATOR MECHANISM HAS MADE THE RIGHT REAR DOOR UNUSABLE. IF THE WINDOW FELL WHEN PASSENGERS WERE IN THE BACK SEAT, THEY WOULD HAVE BEEN TRAPPED IN THE CAR. AS YOU NEED TO OPEN THE DOOR TO TAKE OFF THE INTERIOR DOOR TRIM TO GET TO THE WINDOW REGULATOR MECHANISM, THE 'DEADBOLT' STATE OF THE LOCK IS PREVENTING THE REPAIR TO BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276997July 16, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHENEVER THE VEHICLE IS STARTED, THE ENGINE COMPARTMENT MAKES A LOUD CLUNKING NOISE. THE MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE VALVE SYSTEM. THROUGH RESEARCH, HE HAS FOUND NUMEROUS COMPLAINTS ON THIS SAME FAILURE AND BELIEVES IT TO BE A MANUFACTURER DEFECT. HE ALSO BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275712July 3, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2002 JEEP LIBERTY-DRIVING 30MPH IN RESIDENTIAL NEIGHBORHOOD FRONT DRIVER'S SIDE DROPPED TO STREET AND CAR IMMEDIATELY WENT RIGHT UP ON THE CURB AND MISSING A TREE BY INCHES. THE FRONT UPPER BALL JOINT HAD SEPARATED AND THE TIRE WAS ON ITS SIDE UNDER THE FRONT END. THE JOINT WAS BONE DRY. HUSBAND BOUGHT PARTS AND FIXED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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