Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10192382June 4, 2007
AIR BAGS:FRONTAL
IN JULY 2005 I HAD AN ACCIDENT WITH MY 2003 JEEP LIBERTY IT CAUSED ABOUT 8,000 DAMAGE TO THE FRONT OF MY JEEP AND THE AIR BAGS DID NOT DEPLOY I CHECKED THE WEB SITE CAR STATS.COM AND THERE ARE A LOT OF THE SAME ACCIDENTS ON THIS SITE FOR THE JEEP AND THE AIRBAGS DID NOT DEPLOY CHRYSLER SAID IT IS NOT THEIR FAULT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10192350June 3, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT LOW SPEED THE FRONT RIGHT BALL JOINT OF 2003 JEEP LIBERTY FAILED CAUSING THE TIRE TO FALL ONTO ITS SIDE. MINIMAL DAMAGE TO THE CAR AS I WAS JUST BEGINNING TO DRIVE AWAY FROM MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191689May 24, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
OUR 2003 JEEP LIBERTY FAILED THE STATE EMISSIONS TEST IN APRIL OF THIS YEAR. AT THIS POINT THE "ENGINE INDICATOR LIGHT WAS ON. WE WERE TOLD ONE CYLINDER WAS MISFIRING. WE TOOK IT TO BERTERA IN WESTFIELD FOR SERVICE. THEY RAN A DIAGNOSTIC AND ALSO SAID ONE CYLINDER WAS MISFIRING. THEY ALSO RECOMMENDED A TUNE-UP. TOTAL REPAIRS WERE $369. THEY ALSO RECOMMENDED "A GOOD RUN OF 150 MILES TO CLEAN OUT THE CARBON BUILD UP FROM THE MISS FIRING BEFORE GETTING IT INSPECTED AGAIN. WITHIN 3 WEEKS THE ENGINE LIGHT WAS BACK ON. THE CAR WAS RETURNED FOR ADDITIONAL SERVICE MAY 21, 2007. FINAL DIAGNOSIS TOOK UNTIL MAY 24. PROBLEM WAS CYLINDER 1 VALVE BURNT AND CRACKED. THE FINAL COST TO REPLACE THE HEADS ON THIS ENGINE WAS $3395.95. THIS DOES NOT INCLUDE THE $369 FOR THE TUNE-UP ON A BAD ENGINE. WHEN WE ASKED FOR SOME FINANCIAL CONSIDERATION FOR THE TUNE-UP I RECEIVED A LECTURE ON AUTO REPAIR IS NOT AN EXACT SCIENCE. IN CLOSING, WE KEEP OUR VEHICLES FOR 10 YEARS, AND GET 140,000-160,000 MILES, THEREFORE WE TAKE CARE OF OUR VEHICLES WITH THE EXPECTATION THAT MECHANICAL VIGILANCE ON OUR PART WILL GUARANTEE THEY'RE LONGEVITY. THIS JEEP HAS 74,700 MOSTLY HIGHWAY MILES AND A RUINED ENGINE. TO US THIS IS A SERIOUS FAILURE IN QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191280May 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FOR MY 2003 JEEP LIBERTY (SAFETY RECALL F23) LATE LAST YEAR AND CALLED THE NEAREST DEALER IN FLEMINGTON IN DECEMBER 2006 TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. THEY ADVISED THAT THERE WAS A WAITING LIST AS THEY ONLY RECEIVED A FEW KITS PER WEEK AND THAT THEY WOULD CALL WHEN THEY COULD SCHEDULE AN APPOINTMENT FOR ME. IT IS NOW MAY 20TH AND STILL NO PHONE CALL. ALTHOUGH THE DEFECT FROM THE RECALL NOTICE SEEM SERIOUS, I SUPPOSE IT MUST NOT BE SINCE IT'S ALMOST 6 MONTHS LATER AND THEY STILL HAVE NOT CALLED. I WILL BE CALLING THE FLEMINGTON JEEP DEALER AGAIN THIS WEEK TO CHECK THE STATUS AND IF THEY CANNOT HELP, I WILL CALL ANOTHER DEALER TO SEE IF THIS IS SOMETHING THEY WILL BE ABLE TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190215May 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:HUB
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE#06V288000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT IN FEBRUARY. THE MECHANIC STATED THAT THERE WAS DAMAGE TO THE TIE ROD AND STEERING KNUCKLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT NO CHARGE; HOWEVER, THEY ADVISED HER AT THE APPOINTMENT THAT SHE WAS RESPONSIBLE FOR PAYING $600 TO REPAIR IT. THE DEALER ALSO STATED THAT THE RECALL REPAIRS ARE ONLY RELATED TO THE LOWER BALL JOINTS. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,310. THE DEALER STATED REPLACED LEFT OUTER TIE ROD, LEFT KNUCKLE, WHEEL SPEED SENSOR, AND FIXED HUB ASSEMBLY. THE CONSUMER PROVIDED INVOICES OF REPAIRS FOR VEHICLE. UPDATED 07/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189959May 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE HAS A SAFETY RECALL ON THE UPPER AND LOWER BALL JOINTS AND HE HAS BEEN TRYING TO GET THE RECALL REPAIR DONE SINCE DECEMBER OF 2006. IN DECEMBER OF 2006, THE VEHICLE WAS INVOLVED IN A CRASH WHILE TRAVELING 35 MPH. THE VEHICLE SPUN OUT AND CRASHED INTO ANOTHER VEHICLE WHILE MAKING A LEFT TURN ON A WET ROAD. A POLICE REPORT WAS FILED AND THE CONTACT HAS REPORTS AND RECEIPTS OF THE WORK PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 43,080.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190075May 1, 2007
AIR BAGS:FRONTAL
2003 JEEP LIBERTY WITH DEFECTED AIRBAGS CUSTOMER STATES THAT SHE WAS IN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY**CC *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190073May 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY CUSTOMER STATES THAT IT HAS BEEN MONTHS REGARDING THE RECALL ON THE LOWER BALL JOINT AND HER CAR IS STILL NOT FIXED**CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190074May 1, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:REAR/OTHER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CHAMPION CHRYSLER-JEEP INC SAFETY RECALL F23 CUSTOMER IS VERY UPSET THAT AFTER GETTING RECALL FIXED THAT SHE HAD TO PAY OUT OF POCKET FOR THE UPPER BALL JOINTS**CC THE DEALER STATED THE REAR RIGHT SEATBELT DOES NOT LATCH AND THE LEFT RIGHT POWER WINDOW DOES NOT WORK. THE CONSUMER HAS PROVIDED THE INVOICES FOR REPAIR. UPDATE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189195April 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD A SAFETY RECALL FROM DAIMLERCHRYSLER (SAFETY RECALL F23 - LOWER BALL JOINTS). I KEEP TRYING TO GET MY CAR SERVICED FROM LARRY H. MILLER CHRYSLER JEEP DODGE (801-553-5550), BUT EACH TIME I GET A SHORT ANSWER THAT THEY DON'T HAVE THE PARTS AND WILL CALL ME BACK. I STARTED THIS PROCESS IN FEBRUARY. THANKS, BRANDON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189117April 27, 2007
SEAT BELTS:REAR/OTHER
DEFECTIVE REAR SEAT BELTS, COMMING APART ON BOTH BELTS, EXACT SAME SPOT IN REAR OF JEEP LIBERTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188552April 22, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2003 JEEP LIBERTY WITH 95,000 MILES ON IT AND THE UPPER BALL JOINT ON THE PASSENGER SIDE BROKE IN HALF TODAY WHILE I WAS PULLING OUT OF A FILLING STATION. THE TOW TRUCK OPERATOR WHO ALSO OWNS A GARAGE STATED THAT HE HAD NEVER SEEN ONE OF THESE BREAK LIKE THIS ONE DID. I WAS LUCKY THAT I WAS ONLY GOING 2 MILES AN HOUR WHEN IT BROKE BECAUSE IF I HAD BEEN GOING FASTER, I WOULD HAVE WRECKED THE VEHICLE. MY JEEP HAS NEVER BEEN OFF-ROAD SINCE I HAVE OWNED IT. JEEP DOES CURRENTLY HAVE A RECALL IN PLACE FOR THE LOWER BALL JOINTS WHICH THEY SAY GET CORRODED AND SEPARATE FROM THE CONTROL ARM. THE UPPER BALL JOINT DID THE SAME EXACT THING BUT DOES NOT APPEAR TO BE INCLUDED IN THE RECALL. I COULD HAVE BEEN KILLED OR MAYBE EVEN INJURED SOMEONE ELSE HAD THIS HAPPENED ON THE HIGHWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10187322April 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY AT 15 MPH THE VEHICLE PRODUCED A LOUD NOISE. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK THE SIDE OF A CURB. THE CONTACTS HEAD STRUCK THE DASHBOARD. WHILE ATTEMPTING TO DRIVE THE VEHICLE AFTER THE CRASH THE CONTACT WAS NOT AWARE THAT THE TIRE DETACHED FROM THE VEHICLE, AND NOTICED THAT IT HAD FLATTENED AND THE AXLE FAILED. IN DECEMBER 2006 THE CONTACT RECEIVED RECALL NOTICE # 03V460000 FOR THE REPAIR OF THE LOWER BALL JOINTS, AND WAS CURRENTLY ON THE DEALERS WAITING LIST. THE FAILURE MILEAGE WAS 61,215.*AK THE CONSUMER HAS PROVIDED PICTURES OF THE VEHICLE AND THE INVOICES FOR REPAIR. UPDATED 06/14/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10186950April 3, 2007
UNKNOWN OR OTHER
WITHIN THE PAST YEAR, MY 2002 JEEP LIBERTY LIMITED HAS HAD A SUDDEN LOSS OF POWER AND MOBILITY. THE VEHICLE TENDS TO ROUGHLY SHAKE. THE STEERING WHEEL WOBBLES/SHAKES ALONG WITH THE ENTIRE CAR. IT'S A RANDOM PROBLEM AND DOES NOT HAPPEN ON A DAILY BASIS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE LIBERTY. THEY SAY THAT WE NEED 4 BRAND NEW TIRES BECAUSE THEY FEEL SINCE WE DID NOT HAVE THE TIRES ROTATED THIS IS WHAT IS CAUSING THE PROBLEM. THE PROBLEM HAPPENS MANY TIMES A WEEK. SOMETIMES IT WILL GO FOR A WEEK OR SO AND BE FINE. OTHER TIMES, IT WILL OCCUR ON A REGULAR BASIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187915April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER STATES THAT SHE IS STILL ON THE WAITING LIST FOR PARTS TO FIX THE RECALL AND WANTS INFORMATION ON HOW THIS PROBLEM CAN BE RESOLVED**CC LOWER BALL JOINT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187924April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED DUE TO THE PARTS NOT BEING AVAILABLE**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186702April 2, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I'M HAVING TROUBLE WITH THE DOOR LOCKS, AT FIRST I STARTED HEARING A BUZZING NOISE WHEN I WOULD PUSH THE BUTTON TO LOCK THE DOORS, NOW THE LOCK DOES NOT COME UP AT ALL EVEN WHEN USING THE KEY CHAIN OPENER. I LOCKED MYSELF OUT OF THE CAR WHEN I LEFT THE KEYS IN TO GET THE MAIL AND WHEN I RETURNED THE CAR WAS LOCKED. THE BUTTON DOES NOT COME UP, NOT EVEN WHEN I PULL ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186346March 28, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 AND, SINCE DECEMBER OF 2006, HAS BEEN ON A WAITING LIST TO HAVE THE LOWER BALL JOINT REPLACED. THE CONTACT HAD NOT EXPERIENCED ANY MALFUNCTIONS WITH THE VEHICLE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 23,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186176March 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DON HILL PONTIAC JEEP ,2523 E,STONE DRIVE, KINGSPORT, TN STATED THEY DO NOT HAVE THE PARTS TO REPLACESAFETY RECALL F2 CONCERNING ) LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186028March 23, 2007
SEAT BELTS:REAR/OTHER
2003 JEEP LIBERTY HAD DEFECTIVE SEAT BELTS, BOTH IN THE REAR, COMING APART AT THE EXACT SAME SPOT. THE SAME DAY THAT CONTACT HAD THE JEEP IN THE SHOP ANOTHER WOMAN HAD THE EXACT SAME PROBLEM WITH HER DODGE SUV. CONTACTED CHYSLER ,WHO SAID THEY WOULD COVER THE PARTS ONLY IF I PAID THE DEALER OVER $100.00 IN LABOR COSTS, WHICH WAS UNFAIR SINCE IT WAS A CLEAR DEFECT. THE BELTS WERE BASICALLY UNUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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