Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10176493December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HIS VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN RECALLED DUE TO THE LOWER BALL JOINTS. THE CONTACT HAS STATED THAT THE DEALERSHIP HAS ORDER THE PART BUT THINKS THAT THE DEALERSHIP IS TAKING THEIR TIME. THIS PART WAS ORDERED RIGHT BEFORE THANKSGIVING. CONTACT FEELS THAT HE'S GETTING THE RUN AROUND FROM DEALERSHIP AND WANTED NHTSA TO BE INFORMED OF THIS SITUATION. THE CONTACT ALSO CALL THE CHRYSLER CORPORATION AND DID NOT GET ANY SATISFACTORY RESPONSE. THE CONTACT IS CONCERNED ABOUT THIS SAFETY ISSUE, BECAUSE HIS WIFE IS STILL DRIVING THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176513December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN BALL JOINT RECALL. HE HAS CONTACTED HIS DEALERSHIP ON SEVERAL OCCASIONS TO NO AVAIL. THE DEALER STILL DOES NOT HAVE THE PART IN. HE HAS CONTACTED CHRYSLER HOT-LINE ASKING IF HE CAN TAKE HIS JEEP TO AN OUTSIDE MECHANIC. CHRYSLER HOT-LINE HAS ADVISED HIM AGAINST THIS. HE TOOK THE VEHICLE TO HAVE IT LOOKED AT AND WAS INFORMED HE DEFINITELY NEEDS NEW BALL JOINTS. HIS WIFE DRIVES THIS VEHICLE ABOUT 20 MILES A DAY AND HE IS VERY CONCERNED ABOUT GETTING THE PROBLEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176338December 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALER QUOTED ME 47 WEEKS TO REPLACE JEEP LIBERTY LOWER BALL JOINT, REFER TO SAFETY RECALL F23. CONTACTED JEEP HOTLINE AND THEY INDICATED THIS WAS AN ACCEPTABLE WAITING PERIOD. A WAITING PERIOD OF 47 WEEKS IS A SERIOUS SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176209December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 WAS RECEIVED ON 12/05/2006, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHEN THE SALES/SERVICE DEALER WAS CALLED, THE CONTACT WAS INFORMED A NAME AND NUMBER WOULD BE ADDED TO THE WAIT LIST, BUT THERE WAS NO TIME FRAME TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176216December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED FOR AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS 194TH ON THE WAIT LIST AND ONLY 3 REPLACEMENT KITS WERE DELIVERED EACH WEEK. THE MANUFACTURER WAS NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176252December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176128December 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED TO SET AN APPOINTMENT FOR THE RECALL REPAIR. THE SERVICE DEALER WAS UNABLE TO SERVICE THE VEHICLE DUE TO A DELAY IN RECEIVING PARTS. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176011December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176031December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE HAD BEEN ON A WAITING LIST FOR RECALL # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT FOR OVER A MONTH. THE SERVICE DEALER HAD NOT RECEIVED ANY REPLACEMENT KITS IN OVER A WEEK AND A HALF. THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE, WHEN MAKING TURNS, THAT MAY BE ATTRIBUTED TO THE LOWER BALL JOINT PROBLEM. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/12/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175901December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #06V288000 WAS RECEIVED REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. UPDATED 1/29/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175905December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175797December 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH UNDER NORMAL ROAD CONDITIONS, THE TRANSMISSION FROZE AND DID NOT CATCH ANY GEAR. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175842December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175875December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A SAFETY RECALL F23-LOWER BALL JOINTS NOTICE. THIS IS CASE EA06008. I CALLED MY LOCAL DEALER, HOSELTON IN EAST ROCHESTER, NY. I WAS INFORMED THAT THE WAIT TIME WOULD BE APPROXIMATELY 40 (FORTY) WEEKS. THIS DOES NOT SEEM TO BE A REASONABLE TIME FRAME TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175581December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON ROUGH ROAD CONDITIONS, A SQUEAKING NOISE WAS PRESENT WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/28/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175603December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 12/8/2006. IN OCTOBER, 2006, THE INDEPENDENT MECHANIC INFORMED THE CONTACT THE BALL JOINTS WERE UNDER A RECALL AND THE VIN WAS INCLUDED IN THE RECALL. WHEN THE SERVICE DEALER WAS NOTIFIED, THE CONTACT WAS INFORMED THERE WAS A WAIT LIST AND THE PARTS WERE BACK ORDERED. WHEN THE MANUFACTURER WAS CONTACTED, THE CONTACT WAS INFORMED AN APPOINTMENT COULD BE SCHEDULED TO INSPECT THE BALL JOINTS BUT THE PARTS WERE STILL BACK ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175495December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TRAVELING 58 MPH ON DRY ROAD CONDITIONS, THE VEHICLE HIT A POTHOLE, AND A LOUD POP WAS HEARD FROM THE FRONT END. THE VEHICLE LANDED IN A DITCH, AND UPON VISUAL INSPECTION, THE FRONT PASSENGER FENDER WAS SITTING ON TOP OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THAT THE FRONT LOWER BALL JOINT HAD FRACTURED IN TWO. THE CONTACT ENCOUNTERED A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE CONTACT NEVER RECEIVED A RECALL NOTICE, AND PLANNED TO NOTIFY THE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174975December 2, 2006
PARKING BRAKE
SINCE PURCHASING THE 2004 JEEP LIBERTY THERE HAS BEEN A LOUD SCREECHING NOISE FOR THE FIRST MILE OR TWO WHEN THE VEHICLE IS FIRST DRIVEN. AT LEAST 2 TRIPS TO THE DEALER SERVICE RESULTS IN NO REPAIR. DEALERS FIX WAS TO LOOSEN THE PARKING BRAKE CABLE SO THAT THE PARKING BRAKE PADS DID NOT RUB ON THE DRUM. 2 YEARS LATER THE PROBLEM STILL EXISTS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174889December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174611November 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 JEEP LIBERTY, VEHICLE SEEMS TO UPSHIFT TOO EARLY AND WHEN TRAVELING IN THE 45-60 MPH RANGE FOR A MINUTE OR SO, I CAN STEP ON THE GAS PEDAL ALMOST TO THE FLOOR BEFORE IT DOWN SHIFTS VERY ABRUPTLY AND THEN WHINES OUT RPMS. IT DOES THIS GOING UP INCLINED ROADS ALSO, BUT NOT DOWNSHIFTING PROPERLY UNTIL I STEP ON THE GAS VERY HARD. (THE INCIDENT DATE HERE IS DECEIVING, IT'S BEEN DOING IT FOR 2 YRS NOW AND THE DEALER CAN'T GET IT TO DO IT, OR FIGURE IT OUT AND I'M CONCERNED THAT MY TRANS/DRIVE TERRAIN WARRANTY WILL NOT COVER THIS IF SOMETHING FAILS AS A RESULT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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