Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10250118November 29, 2008
VISIBILITY
THE BLOWER SWITCH ON THE DASH FOR HEAT ,DEFROST,AIR, ETC. FAILED AND ONLY WORKS ON THE HIGHEST SETTING. THIS IS ODD BECAUSE, THREE DIFFERENT MODELS OF CHRYSLER IN MY FAMILY THIS ALL HAPPEN TO. JEEP, LIBERTY, JEEP, WRANGLER, AND DODGE, CARAVAN. I WOULD SAY THIS IS A ISSUE BUT NO ANSWERS FROM CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249643November 24, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 10 MPH IN REVERSE, THE CONTACT HEARD A LOUD NOISE AND THEN THE FRONT PASSENGER TIRE COLLAPSED. THE DEALER STATED THAT THE UPPER BALL JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP AND THE UPPER BALL JOINTS ARE CURRENTLY BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249358November 19, 2008
VISIBILITY
REAR WINDOW REGULATOR HAD TO BE REPLACED TWICE. THE REPAIR FACILITY NO LONGER WILL REPAIR/REPLACE THE REGULATOR, SINCE THE DEALER NO LONGER WILL ACCEPT RESPONSIBILITY AND REFUSES TO WARRANTY THE REGULATOR. THE REGULATOR OBVIOUSLY IS A MANUFACTURE DEFECT, BUT CHRSYLER/JEEP IS NOT BEING HELD RESPONSIBLE, THEREFORE CONTINUES TO CHARGE THE CONSUMER FOR NEW REPLACEMENTS. THE FIRST REPLACEMENT WAS IN 2006, THE SECOND IN 2007, AND IS CURRENTLY HELD IN PLACE BY WIRE. I CANNOT AFFORD TO CONTINUE REPLACING A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248803November 14, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 25 TO 30 MPH, THE VEHICLE VEERED TO THE LEFT. THE BALL JOINTS FAILED AND CAUSED THE TIRES TO FLATTEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HE FILED AN INCIDENT REPORT WITH CHRYSLER. HE HAS PICTURES OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248745November 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
2003 JEEP LIBERTY (FREEDOM EDITION) POWER TRAIN CONTROL MODULE HAS FAILED TWICE FIRST TIME - JUNE 2007 IT WAS REPLACED BY THE DEALER NOVEMBER 2008 IT NEEDS TO BE REPLACED AGAIN. IT IS NOT COVERED BY THE MANUFACTURERS WARRANTY AND THE WARRANTY ON THE PART WAS UP JUNE 2008. SHOULD THIS HAVE TO BE REPLACED TWICE IN A YEAR AND A HALF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246449October 22, 2008
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT BROKE WHILE PULLING INTO MY DRIVE WAY. HAD IT BROKE ONLY MINUTES EARLIER IT WOULD HAVE LEAD TO A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246226October 21, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT TOOK THE VEHICLE TO AN AUTO SHOP FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE RUBBER BOOTS ON THE UPPER CONTROL ARM BALL JOINTS WERE SEVERELY TORN AND NEEDED TO BE REPLACED. THE DEALER RECOMMENDED THAT THE BALL JOINTS BE REPLACED. THEY ALSO STATED RECENTLY THAT THE PART WAS ON NATIONAL BACK ORDER AND COULD NOT ADVISE HIM OF THE DATE OF AVAILABILITY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 34,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245767October 17, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE SMELLED LIKE GASOLINE AND THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE HAS BEEN TAKEN TO A DEALER APPROXIMATELY THREE TIMES. THE DEALER STATED THAT THE VEHICLE HAD A SYSTEM LEAK AND THEY REPLACED THE PUMP SEAL AND LOCK. THE CURRENT MILEAGE WAS 73,695 AND FAILURE MILEAGE WAS 95. UPDATED 11/07/08 *BF UPDATED 11/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242315September 15, 2008
EQUIPMENT:ELECTRICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY COMPLAINT: VISIBILITY:POWER WINDOWS AND CONTROLS DETAILS: ON THREE SEPARATE OCCASIONS THE REAR WINDOWS OF MY JEEP LIBERTY HAVE FALLEN INTO THE DOOR PANEL AND BECOME INOPERABLE. NO WARRANTY. HAD TO PAY OVER $300 TO DEALERSHIP FOR EACH OCCURRENCE TO FIX WINDOWS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241048September 5, 2008
SUSPENSION:FRONT
WHILE DRIVING SLOWLY ACROSS A BRIDGE, MY UPPER BALL JOINT DISCONNECTED CAUSING THE PASSENGER SIDE FRONT TIRE TO FALL OFF. NO APPARENT WARNING THAT VEHICLE WAS IN NEED OF REPAIR. NO ONE WAS INJURED. HAD VEHICLE TOWED AND CONTROL ARM: UPPER BALL JOINT REPLACED. THE LOWER BALL JOINTS WERE REPLACED ON 12/29/2006 DUE TO THE RECALL IN 06' OF THE LOWER BALL JOINTS -- IT APPEARS THE UPPER BALL JOINTS HAVE THE SAME ISSUE. MY CONCERN NOW IS WHEN WILL THE OTHER SIDE GO BAD? HOPEFULLY I WON'T BE TRAVELING AT A HIGH RATE OF SPEED WHEN THE OTHER SIDE GOES, BECAUSE I FEAR THE OUTCOME. IT ONLY HAD 61,000 MILES AT THE TIME -- CAN I ASSUME THE SIDE THAT WAS REPAIRED IS SAFE TO DRIVE ANOTHER 61,000. IT'S NOT WORTH PUTTING MY LIFE AND/OR OTHERS IN DANGER. HOW CAN CHRYSLER ASSURE ME THAT IT IS SAFE? I FEEL THIS IS A DANGEROUS AND PREMATURE FAILURE OF THIS PART AND SHOULD BE COVERED BY CHRYSLER, JUST FOR SAFETY ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239531August 24, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:MECHANICAL
ON THREE SEPARATE OCCASIONS ONE OF THE REAR WINDOWS ON MY JEEP LIBERTY HAS FALLEN INTO THE DOOR PANEL AND BECOME INOPERABLE. THE FIRST TWO TIMES REQUIRED THE REPLACEMENT OF A WINDOW REGULATOR. THE THIRD INSTANCE HAPPENED TODAY AND I'M SURE WILL REQUIRE THE SAME SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239018August 20, 2008
EXTERIOR LIGHTING, STRUCTURE:BODY
PREMATURE RUST THROUGH ON WINDOW FRAME AROUND REAR HATCH GLASS. MOST LIKELY CAUSED BY WATER LEAKING THROUGH THE REAR UPPER BRAKE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238438August 15, 2008
SUSPENSION:FRONT, STEERING
2003 JEEP LIBERTY - LOWER BALL JOINTS REPLACED ON RECALL NOTICE NOW I HAVE BEEN ADVISED THAT THE UPPER BALL JOINT NEEDS REPLACING. I HAVE READ THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN IMPLEMENTED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238084August 13, 2008
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HESITATES / LURCHES RANDOMLY. CAR STALLS OUT, INCREASINGLY FREQUENTLY DESPITE REPAIRS. WHEN ENGINE CUTS OUT, LOSE ALL POWER STEERING BRAKES ETC - SO FAR ONLY AT LOW SPEEDS BUT PROGRESSIVELY WORSE - SEEMS VERY SIMILAR TO JEEP COMMANDER RECALL AT HIGHER SPEEDS. RPM NEEDLE GOES WILD AFTER ENGINE CUTS OUT. CAN RESTART AND LIMP A FEW MILES, THEN NEED TOW - 2X TOWED IN 1 WEEK, 3X TOWED IN 2 MONTHS, AND 4 TRIPS TO SHOP WITHOUT RESULTS. CAR CURRENTLY STUCK UPSTATE NY WHERE I WAS TRYING TO VACATION -AND CHRYSLER/JEEP NOT SO COOPERATIVE. THERE'S PLENTY EVIDENCE OF STALLING PROBLEMS ON INTERNET FOR 4-5 YEARS - SEE EDMUNDS. THEORIES: DECELERATION / RPMS BELOW 1000 MAKE ENGINE CUT OUT. SOLENOID IS PULLING BATTERY AMPS =12 AND CAUSING HAVOC IN IGNITION SYSTEM, SHORT-CIRCUITING SENSORS. THERMAL COMPUTER MODULE DAMAGE. COMPUTER SCANS FOR DIAGNOSTIC CODES DEFINITELY NOT RELIABLE. BY RELYING ONLY ON COMPUTER MODULE FOR DIAGNOSIS, DEALERS ARE ONLY MAKING THE PROBLEM WORSE BECAUSE THEY ARE SENDING CARS BACK OUT WITHOUT FIXING ROOT PROBLEM, CAUSING MORE DAMAGE. I HAD WHEEL SENSOR FOUND CORRODED 6/3, CRANK SENSOR FAIL 8/6 AND CAM SENSOR FAILED 8/10. SENSORS DON'T FAIL SEQUENTIALLY NOR SO FAST. SOMETHING IS CAUSING SENSORS TO FAIL. AND WHILE SENSORS NOT WORKING THEY ARE CAUSING DAMAGE OF THEIR OWN...COMPUTER, IGNITION COILS (ALL 6 NEEDED REPAIR IN 1 CASE WHERE BURNED OUT). WHO KNOWS IF THE SPARK PLUGS, FUEL PUMPS, INJECTION CLEANS, AND THROTTLE BODY CLEANS WORK OR NOT. (SOME SAY TB CLEANOUT IS IMPORTANT IF STALLS ARE AT LOWER SPEEDS - LESS AIR INFLOW). BATTERY SEEMED TO HAVE ISSUES TOO SOON - MAY BE RELATED. ONE CASE WHERE HARNESS WIRING RUBBED AGAINST REAR SOMETHING CAUSING PROBS. MY SPEEDOMETER BROKE AFTER 1 SENSOR REPAIR. SEPARATELY (UNLESS WATER AND CORROSION ARE THE REAL CULPRITS) BRAKES AND ROTORS WEARING OUT - REPLACED 2X IN 40K MILES. NOT RIGHT. SOME BLOG ON THAT, TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237106August 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE BOUGHT THIS TRUCK AND 3 DAYS LATER THE SPEED SENSOR WENT OUT IN IT. IT WAS STILL UNDER WARRANTY SO WE TOOK IT TO THE DEALER AND THEY FIXED IT. ABOUT 7 MONTHS LATER THE SAME THING WENT OUT. I HAVE HAD THIS TRUCK FOR ABOUT 3 YEARS AND WE HAVE PUT 4 SPEED SENSORS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237176August 6, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES
OUR 2003 JEEP LIBERTY HAS A DEFECT THAT HAS A TSB ON IT. IT WAS SUPPOSED TO HAVE BEEN REPAIRED BY A DEALER IN MAY 2004. IN CHRYSLERS NOTIFICATION TO CUSTOMERS, THEY CLAIM THAT THE REAR FLIP UP WINDOW MAY OPEN IF WATER GETS INTO THE SWITCH, ONLY IF VEHICLE IS UN-LOCKED. THAT UN-LOCKED STATEMENT IS FALSE AND WE HAVE HAD IT HAPPEN 2 OR 3 TIMES WITH VEHICLE LOCKED. THIS IS A SAFETY ISSUE AS IT WOULD ALLOW A PERSON TO ENTER THE VEHICLE THROUGH THE REAR LIFT GLASS, UNKNOWN TO THE OPERATOR AND WOULD EXPOSE THE OPERATOR TO THEFT AND ASSAULT. CHRYSLER OUTRIGHT LIED ABOUT THE UNLOCKED CONDITION AS THE LOCK IS POWERED AT ALL TIMES AND ONLY NEEDS TO BE GROUNDED TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236723August 2, 2008
SUSPENSION:FRONT, EQUIPMENT:MECHANICAL
MAKING A LEFT TURN THE UPPER BALL JOINT SEPARATED STRANDING VEHICLE IN THE ROADWAY UNTIL TOW TRUCK ARRIVED, UPPER BALL JOINT WAS REPLACED WITH OEM PART BY A LOCAL DEALER ALONG WITH CONTROL ARM WHICH HAD BEEN DAMAGED. THE SAME BALL JOINT SHOWS SIGNS OF WEAR NOT ALLOWING PROPER FRONT END ALIGNMENT ALSO PA STATE CERTIFIED INSPECTION GARAGE STATED VEHICLE WOULDN'T PASS YEARLY INSPECTION AT GIVEN STATE AND IS UNSAFE TO DRIVE. BALL JOINT WAS REPLACED APPROXIMATELY 17 MONTHS AGO WITH 17000 MILE ADDED TO VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236155July 28, 2008
ENGINE AND ENGINE COOLING
THREE TIMES IN THE PAST YEAR AS I AM COMING TO A STOP, THE JEEP'S ENGINE STARTED RACING, ONLY BY SHIFTING INTO NEUTRAL DID I STOP BEFORE HITTING THE CAR IN FRONT. I NEEDED TO SHUT THE ENGINE OFF, BECAUSE THE ENGINE WAS ROARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235371July 22, 2008
ELECTRICAL SYSTEM
I HAVE AN '03 JEEP LIBERTY AND 2 YEARS AFTER WE BOUGHT IT, WE STARTED HAVING TROUBLE WITH THE IGNITION CYLINDER. IT STARTED TO FREEZE UP AND WOULD NOT TURN SOME TIMES,UNTIL IT GOT TO THE PLACE IT WOULD NOT TURN AT ALL. SO WE TOOK IT TO DADE JEEP CHRYSLER IN SOUTH MIAMI,FL..AND SO THEY REPLACE THE IGNITION CYLINDER AND TUNBLERS [SUPPOSEDLY]. AND THAT WAS IN '05 AND HERE WE ARE IN '08, AND WE'RE HAVING THE SAME IDENTICAL PROBLEM AGAIN. AND THEIR TELLING ME I HAVE TO BUY ANOTHER IGNITION. THE JEEP IS JUST 5YRS. OLD. I CAN REMEMBER WHEN SOMETHING LIKE THAT WOULD LAST THE LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234765July 18, 2008
VISIBILITY
REAR WINDOW REGULATORS FAIL...EVEN AFTER REPLACEMENT. 1ST INCIDENT NOTED BELOW. HAS HAPPENED 2 MORE TIMES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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