Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10178551January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON HER 2004 CHRYSLER JEEP LIBERTY. THE DEALER HAS HAD TO CANCEL HER APPOINTMENT BECAUSE THE PART DID NOT ARRIVE. THE DEALER WILL CALL THE CONTACT WHEN THEY HAVE THE PART. THE VEHICLE HAS APPROXIMATELY 30000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178566January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL LETTER 06V288000 ON DECEMBER 23, 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THE CONTACT IS AWARE OF THE RISK INVOLVED AND THAT THE INCIDENT MAY CAUSE LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT WARNING. THERE HAS BEEN NO FAILURE TO DATE. *NM THE REPAIRS HAVE BEEN MADE. UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178420January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED TWO DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 3-4 MONTHS IN ORDER FOR THEM TO SET UP SERVICE FOR THE RECALL. NHTSA CAMPAIGN ID NUMBER : 06V288000. NO FAILURE HAS OCCURRED TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178416January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS BEEN CALLING A DEALERSHIP SINCE SEPTEMBER CONCERNING A SAFETY RECALL (NUMBER 06V288000) THAT HE HAD RECEIVED ON HIS 2004 JEEP LIBERTY. THE LAST TIME THAT THE CONTACT CALLED BERGER AUTO DEALERSHIP WAS 01/11/2007, AND HE WAS TOLD THAT THEY ARE NOT GETTING MANY PARTS AND THAT THEY WOULD NOT BE ABLE TO MAKE THE SAFETY REPAIR UNTIL SOMETIME IN APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178439January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - ON JANUARY 4, 2007 THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY WITH APPROXIMATELY 28, 000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT HAS BEEN PUT ON A WAITING LIST. THE CONTACT HAS ALSO FILED A COMPLAINT WITH CHRYSLER CORPORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178467January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. CONTACT HAS CALLED A DEALERSHIP (GEORGETOWN CHSYLER JEEP AND DODGE IN NORWALK, CT) AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO REPAIR THE VEHICLE. THE CONTACT IS CONCERN DUE TO THE FACT THAT WHEN SHE DRIVES HER VEHICLE IN COLD WEATHER OR DIVING OVER 50 MPH THERE IS A CRACKLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE ALSO DRIFTS TO THE RIGHT WHEN BEING DRIVEN. NHTSA CAMPAIGN ID NUMBER : 06V288000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178281January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2004 JEEP LIBERTY. I READ AN ARTICLE IN OUR LOCAL PAPER IN AUGUST 2006 CONCERNING RECALLS. FINALLY RECEIVED THE NOTIFICATION LATE NOVEMBER - SAFETY RECALL #F23 FROM DAIMLER CHRYSLER - LOWER BALL JOINTS. CALLED MY DEALERSHIP IMMEDIATELY. WAS TOLD I WAS ON A WAITING LIST OF 30 AHEAD OF ME AND THAT THE DEALERSHIP WAS ONLY RECEIVING PARTS TO FIX 2 VEHICLES PER WEEK. THIS IS RIDICULOUS BECAUSE I WAS TOLD I COULD LOSE A WHEEL IF THOSE LOWER BALL JOINTS GIVE OUT. WHICH COULD RESULT IS LOSS OF CONTROL OF VEHICLE, ACCIDENT, INJURY OR DEATH. CALLED DEALERSHIP ON 1/9/07 - THERE IS STILL 20 VEHICLES AHEAD OF ME. CALLED AN 800 NUMBER TO DAIMLER CHRYSLER ON 1/10/07 TO COMPLAIN AND MY CALL COULD NOT BE CONNECTED TO A CUSTOMER REPRESENTATIVE. THIS IS WHEN I DECIDED TO FILE A COMPLAINT WITH YOU. THIS VEHICLE IS A FAMILY USED VEHICLE. I HAVE A TEENAGE DAUGHTER DRIVING AND I AM SCARED TO LET HER USE THIS VEHICLE. I UNDERSTAND IT IS NOT MY DEALERSHIPS FAULT - THEY STATE DAIMLER CHRYSLER IS SLOW AT SENDING OUT THE PARTS. THIS IS UNACCEPTABLE TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178288January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS 2004 2004 JEEP LIBERTY THAT WAS INCLUDED IN THE BALL JOINT RECALL 06V288000. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND, THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NOT FAILURE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178298January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THEY WOULD NOT BE ABLE TO FIX THE RECALL UNTIL AUGUST BECAUSE THEY ONLY RECEIVED THREE UNITS A WEEK. HE HAS NOT EXPERIENCED A FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178331January 10, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* - ON 01/07/04 WHILE DRIVING ON A WET ROAD AT A SPEED OF 25 MPH THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING WHEEL. DURING ANOTHER INCIDENT THE CONTACT'S VEHICLE WAS STOPPED BEHIND ANOTHER VEHICLE THAT WAS MAKING A RIGHT TURN. ONCE THE VEHICLE TURNED, CONTACT ACCELERATED AND SUDDENLY THE VEHICLE DID A 360 SPIN, ENDING IN A SNOW BANK. AT THE TIME OF THE INCIDENT THE ROAD CONDITIONS WERE WET. IN LATE FEBRUARY 2004 THE CONTACT EXPERIENCED ANOTHER INCIDENT, WHERE THE VEHICLE WAS GOING UP A HILL IN WET CONDITIONS AND AS THE VEHICLE ROUNDED THE CURVE AT 40 MPH CONTACT LOST CONTROL OF THE STEERING ,CAUSING THE VEHICLE TO CRASH INTO A SNOW BANK. ON 03/09/04 CONTACT TOOK VEHICLE TO THE DEALERSHIP IN BOISE, ID ,AND THEY STATED THAT THE VEHICLE WAS FINE, IT JUST NEEDED SNOW STUDS ON THE TIRES. ON 04/05/04 WHILE DRIVING ON A HIGHWAY AT 65 MPH THE VEHICLE BECAME UNCONTROLLABLE AND STEERED TOWARD THE RIGHT SIDE OF A DITCH, THEN GOING BACK INTO THE HIGHWAY AT THE SAME SPEED, AND THEN GOING BACK INTO THE DITCH AT 65 MPH. AT THIS POINT, THE VEHICLE WAS IN THE DITCH AND HIT THE EMBANKMENT OF A DRIVEWAY AND CATAPULTED OFF THE DRIVEWAY 20 FEET INTO THE AIR, WHERE IT HIT A POWER POLE HEAD ON. THE VEHICLE CAUGHT ON FIRE ROLLING OVER THE A FENCE AND CONTINUED TO ROLL AS IT BURNED. THE CONTACT WAS UNCONSCIOUS, A BYSTANDER PULLED THE CONTACT OUT THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10178361January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A SAFETY RECALL NOTICE FOR THE LOWER BALL JOINTS FOR MY JEEP. I CALLED ROCKY MOUNTAIN CHRYSLER AND JEEP AND THEY SAID THAT I HAD TO WAIT AT LEAST 3 MONTHS TO GET THE RECALL DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178163January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY WITH 24000 MILES, AND SHE RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT SHE CALLED SEVERAL DEALERSHIPS, AND TWO OF THEM WOULD NOT PUT HER ON A WAITING LIST, AND ONE TOLD HER THAT IT WILL BE MONTHS BEFORE THEY WILL BE ABLE TO REPAIR HER VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178166January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V2888000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CONTACTED A DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE SEVERAL WEEKS BEFORE SERVICE COULD BE SET UP. THE CONTACT STATED THAT THE DEALERSHIP WAS GETTING 4 PARTS A WEEK. *AK THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 02/27/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178179January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED SEVERAL JEEP DEALERS ,AND THEY TOLD HER THAT IT WILL BE AT LEAST A THREE MONTH WAIT FOR THE VEHICLE TO BE REPAIRED. THE CONTACTWAS NOT SATISFIED WITH THE WAIT TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178186January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT HAS CONTACTED SEVERAL DEALERSHIPS IN HER AREA, AND, THEY STATED THAT IT COULD TAKE UP TO TWO MONTHS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NO FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178199January 9, 2007
SUSPENSION:FRONT:WHEEL BEARING
I RECEIVED A SAFETY RECALL NOTICE FROM DAMILER CHRYSLER FOR MY JEEP VEHICLE. WHEN I CALLED THE LOCAL DEALER FOR REPAIR SUBJECT TO THIS NOTICE, I WAS TOLD THAT THEY DID NOT HAVE THE REQUIRED PARTS FOR THE REPAIR AND THAT THEY HAD NO IDEA WHEN THEY WOULD HAVE THEM. THEY DECLINED TO SCHEDULE AN APPOINTMENT FOR REPAIR AND GAVE ME NO HELP IN FINDING ANY OTHER REMEDY. THEY SAID: "WE'RE SORRY, WE JUST CAN'T HELP YOU." SO I HAVE A NOTICE THAT MY VEHICLE IS UNSAFE AND THE LOCAL DEALER REFUSING TO DO ANYTHING AT ALL HELPFUL ABOUT REPAIR OR FINDING ANY WAY TO REPAIR THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178255January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR FAULTY BALL JOINTS. AFTER SPEAKING TO THE DEALER THEY DIDNT'T T HAVE THE PART AVAILABLE, NOR DID THEY APPEAR TO BE CONCERNED. THE CONTACT OWNS A 2004 JEEP LIBERTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178079January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED RECALL 06V288000 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE LOCAL DEALER AND THEY ADVISED HER THAT IT WILL BE A 2 MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE CONTACT FELT THAT THIS WAS NOT ACCEPTABLE BECAUSE IT WAS A SAFETY ISSUE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 2/6/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178093January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MONDAY 1/6/07 - TELEPHONED LOCAL DEALERSHIP AND DAIMLER-CHRYSLER (1-800-853-1403) INADEQUATE FOLLOW-UP BY DEALERSHIP AND BY CHRYSLER HOTLINE REPRESENTATIVE. DEALERSHIP INDICATED DUE TO LACK OF ADEQUATE PARTS SUPPLY TO FIX THE PROBLEM THE WAITING LIST IS 7-8 MONTHS . CHRYSLER HOTLINE REP SAYS THEY CAN DO NOTHING EXCEPT ADVISE ME TO CONTACT OTHER DEALERSHIPS. THIS IN NOT ADEQUATE FOLLOW-UP ON A SAFETY RECALL WITHIN A REASONABLE TIME ESPECIALLY ONE LIKE THIS F23 WHICH SEEMS TO HAVE SOME REAL HAZARDS INVOLVED. PEOPLE ADMINISTERING THIS PROGRAM SHOULD BE MADE AWARE THE MFGR. IS NOT ADDRESSING THE RECALLS WITHIN REASONABLE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177865January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER,AND THEY TOLD HER THAT SHE WILL HAVE TO WAIT UNTIL MAY TO HAVE THE VEHICLE FIXED. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN BECAUSE SHE HAD TO DRIVE THE JEEP EVERYDAY. THERE HAS NOT BEEN A FAILURE TO DATE.*AK UPDATED 1/31/2007 - THE CONSUMER WAS TOLD THAT THE MANUFACTURER IS ONLY RELEASING 3 ALL JOINT AS WEEK TO THE DEALERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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