Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10279503August 5, 2009
STRUCTURE:BODY
BOTTOM OF ALL FOUR DOORS IS RUSTING CAUSING WATER TO GET IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278392July 27, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 30 MPH IN THE PROCESS OF A TURN, THE FRONT PASSENGER SIDE CONTROL BALL JOINT SUDDENLY SNAPPED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277477July 20, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING LESS THAN 60 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED AND KNOCKED THE TIRE OFF THE RIM. THE VEHICLE SLID 100 YARDS, TEARING THE TIRE AND WHEEL UNTIL THE VEHICLE CAME TO A STOP ON ITS OWN. THE DEALER STATED THAT THE BALL JOINTS COULD HAVE BEEN A FACTOR IN THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 06V288000 AND 03V460000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277338July 19, 2009
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE ROAD AND SUDDENLY LOST POWER. HAD TO BE TOWED TO GARAGE AND WAS TOLD THAT THE CRANK SHAFT SENSOR AND CAM SHAFT POSITION SENSORS WERE BOTH GONE AND HAD TO BE REPLACED. JEEP LIBERTY SPORT 2003 ONLY HAS 61000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276918July 15, 2009
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE ENGINE FAILED WITHOUT WARNING. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE ENGINE FAILED TO RESTART AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE TECHNICIAN REPLACED THE CRANKSHAFT SENSOR. IN ADDITION, THE FRONT AND REAR PASSENGER AND DRIVER'S SIDE POWER WINDOW REGULATORS WERE REPLACED TWICE. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275435July 1, 2009
ENGINE AND ENGINE COOLING
NO WARNING JUST DRIVING VEHICLE AS USUAL AND ENGINE STALLED IN TRAFFIC, NOW I AM TOLD I NEED A NEW ENGINE AND AFTER RESEARCHING HAVE FOUND SEVERAL OTHER INCIDENTS ON THE NET FOR SIMILAR FAILURES, OIL HAS BEEN CHANGED REGULARLY, ENGINE DOES HAVE A LITTLE OVER 100,000 MILES BUT THIS SHOULDN'T JUST HAPPEN, OTHERS HAVE INDICATED SOMETHING ABOUT THE VALVE SEAT SLIPPING CAUSING SUCH PROBLEMS I DON'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273860June 15, 2009
SUSPENSION:FRONT, STEERING
ON FRIDAY JUNE 12TH, 2009, MY WIFE WAS DRIVING OUR 2003 JEEP LIBERTY HOME. AFTER STOPPING FOR A STOP SIGN, SHE TURNED TO THE LEFT AND IMMEDIATELY THE UPPER FRONT BALL JOINT GAVE WAY.(IT WAS COMPLETELY RUSTED ON THE INSIDE) THE JEEP HAS 42087 MILES ON IT. FORTUNATELY MY WIFE WAS GOING VERY SLOW, OTHERWISE THERE IS NO TELLING HOW SEVERE AN ACCIDENT COULD HAVE OCCURRED. CHRYSLER/JEEP SAID THAT THERE HAS BEEN NO RECALLS ON THIS PARTICULAR MODEL, YET I FOUND A APRIL 15, 2009 POSTING ON THE INTERNET SAYING THAT THERE HAVE BEEN RECALLS FOR THE UPPER CONTROL ARM BALL JOINTS (RECALL N. J17) ON MODELS SOLD IN THE "SALT BELT STATES". WE ARE IN PENNSYLVANIA. I'VE HAD THE PART REPLACED BUT WOULD CAUTION OTHER JEEP LIBERTY OWNERS ABOUT A POTENTIALLY SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272617June 2, 2009
VISIBILITY
2003 JEEP LIBERTY PASSENGER AND DRIVER REAR WINDOW REGULATORS FAIL AND WINDOW FALLS DOWN UNEXPECTEDLY. REPLACED TWICE, NOW REPLACING THIRD WINDOW. DEALER SAYS PLASTIC PARTS USED - KNOWS OF PROBLEM YET DEALER OR CHRYSLER WILL NOT PAY FOR EITHER DEFECTIVE PART AND/OR SERVICE. WROTE LETTER TO CHRYSLER OCT. 10,2007 CONCERNING ISSUE - GIVEN COMPLAINT NUMBER. I REQUESTED REFUND FOR DEFECTIVE PARTS - CHRYSLER HAS NOT REPLIED. WILL CONTACT AGAIN. CONCERN FOR OTHERS HAVING SMALL CHILDREN IN BACK. WINDOW COULD FALL AND CHILD COULD ACCIDENTALLY FALL OUT OF MOVING VEHICLE. NEEDS IMMEDIATE ATTENTION.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272649June 2, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY LIMITED. DUE FOR INSPECTION MAY OF 2009. FAILED TO PASS INSPECTION DUE TO FRONT LOWER BALL JOINTS. NEXT DAY, RECEIVED NOTICE IN THE MAIL REGARDING RECALL OF FRONT LOWER BALL JOINTS (THE RECALL WAS ISSUED IN 2006, I FOUND OUT LATER, BUT THIS WAS THE FIRST I WAS NOTIFIED). CALLED DEALERSHIP (DON WHITE'S OF TIMONIUM) REGARDING RECALL, WAS TOLD IT WOULD TAKE A FEW DAYS TO RECEIVE PARTS, BUT STILL WITHIN THE MONTH OF MAY, TOLD THAT THEY WOULD CALL IN A FEW DAYS WITH MORE EXACT DATES. CANCELED APPOINTMENT THAT I HAD PREVIOUSLY MADE TO HAVE BALL JOINTS REPLACED, SINCE RECALL WOULD REPAIR THE PARTS FREE OF CHARGE. NEVER RECEIVED PHONE CALL, SO PLACED CALL MYSELF TO DEALERSHIP, TOLD IT WOULD BE SEVERAL WEEKS TO RECEIVE PARTS AS THEY WERE ON BACK-ORDER. I THEN PLACED CALL TO CHRYSLER TO INVESTIGATE HUGE DELAY ON RECALL PARTS (MAY 26TH). I WAS TOLD THAT THEY WERE ON BACK-ORDER, BUT CHRYSLER WOULD ARRANGE FOR A RENTAL (FREE OF CHARGE) WHILE I WAITED FOR THE PARTS TO ARRIVE. I WAS TOLD THEY WOULD CALL ME IN 3 TO 4 DAYS WITH THE CAR RENTAL INFORMATION. NEVER RECEIVED PHONE CALL. CALLED CHRYSLER AGAIN ON JUNE 1ST, WAS TOLD TO WAIT ANOTHER DAY. CALLED BACK THE NEXT DAY (TODAY) AND WAS INFORMED THAT THE DEALERSHIP NEVER ORDERED THE PARTS AND THAT CHRYSLER NEEDED TO "INVESTIGATE" FURTHER BEFORE I COULD BE ISSUED A RENTAL, IF I WOULD GET ONE AT ALL. NOW THE INSPECTION HAS EXPIRED ON THE JEEP AND I AM LEFT WITH AN UNSAFE VEHICLE. I STILL HAVE TO WORK AND CANNOT AFFORD A RENTAL FOR WHAT COULD AMOUNT TO A MONTH OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268560May 12, 2009
PARKING BRAKE
MY WIFE OWNS A 2003 JEEP LIBERTY CAR WOULD NOT STOP WHEN THE EMERGENCY BRAKE WAS APPLIED ALMOST HIT ANOTHER CAR ON A HILL./INCLINE. FOUND THAT CHRYSLER LIED ABOUT THE RARE EMERGENCY BRAKE BEING SELF ADJUSTING. WE FOUND AFTER REMOVAL OF THE DRUM THAT THE BRAKE IS NOT SELF ADJUSTING. THE BRAKE NEEDS TO BE ADJUSTED EVERYTIME AT THE DEALER. CHRYSLER KNOWS ABOUT THIS AND HAS HID THIS ITEMS FROM THE CONSUMER. EVEN AUTO PARTS SHOP KNOW OF THIS AND SELL AN ADJUSTING TOOL THE ADJUSTMENT NEEDS TO BE MADE FROM UNDERNEATH THE CAR THROUGH A PORT ON THE INSIDE BRAKE HUB ASSEMBLY. THIS IS A SERIOUS SAFETY HAZARD THAT IF IN A CRISIS THE EMERGENCY BRAKES NEEDS TO BE DEPLOYED IT WILL FAIL AND A SEVERE OUTCOME IS EVIDENT. THERE IS NO WAY A CONSUMER CAN GET UNDER THE CAR EVERYTIME TO MASK THIS ADJUSTMENT. I THOUGHT IT WAS THE LAW TO HAVE A SELF ADJUSTING EMERGENCY BRAKE ON A VEHICLE. I AM SENDING THE DEALERSHIP A CERTIFIED LETTER REGARDING THIS IN CASE THERE IS AN UNFAVORABLE OUTCOME FROM AN EVENT DUE TO THIS SAFETY HAZARD. THIS IS AN IMMEDIATE SAFETY HAZARD THAT NEEDS IMMEDIATE CORRECTION. DEALER ACTUALLY ALLOWED VEHICLE BACK ON HIGHWAY TO CONSUMER IN A NON WORKING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266689April 25, 2009
STEERING
THERE WASN'T AN INCIDENT/FAILURE IN THIS CASE, HOWEVER I AM HOPING TO PREVENT ONE FROM OCCURRING. OVER 950 PEOPLE HAVE THE SAME PART (A POWER STEERING HOSE) ON BACK ORDER. IF THAT MANY PEOPLE HAVE HAD TO ORDER THIS PART, ISN'T IT DEFECTIVE? MEANWHILE, WELL OVER 900 OF US CONTINUE TO DRIVE A JEEP IN WHICH THE STEERING CAN GO OUT AT ANY MOMENT, CAUSING HOW MANY POTENTIAL INJURIES AND DEATHS? I THINK THIS SHOULD BE LOOKED INTO-IT IS DEFINITELY A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263184March 26, 2009
VISIBILITY, ELECTRICAL SYSTEM, SUSPENSION:REAR, EXTERIOR LIGHTING
ON SEVERAL OCCASIONS MY CAR HAS STALLED. PRIOR TO IT STALLING IT WOULD HAVE POWER SURGES, BACKFIRE, THE RPM NEEDLE WOULD GO CRAZY, AND THEN JUST SHUT OFF LOOSING ALL POWER TO BRAKES AND STEERING. STALLING WOULD OCCUR MOSTLY AT LOWER RATES OF SPEEDS (UNDER 50MPH). IT WOULDN'T TURNOVER IMMEDIATELY. I WOULD HAVE TO WAIT 20 TO 25 SECONDS EACH TIME AND THEN IT WOULD START, ALMOST AS IF THE SYSTEM RESETS ITSELF. IT'S PRETTY SCARY WHEN YOU HAVE TO YOUNG CHILDREN AND YOUR ON A FREEWAY AND YOUR CAR ALL OF A SUDDEN STALLS. THE SECOND PROBLEM I'M HAVING IS A VERY LOUD NOISE COMING FROM THE REAR END. I POINTED MY SIDE MIRROR DOWN TOWARDS MY BACKTIRE. I WATCHED AS THE REAREND MADE A LOAD CLUNCKING NOISE AND IT WAS AS IF THE BACK TIRE WAS BEING PUSHED OUTWARDS. THE THIRD PROBLEM IS MY PASSENGER SIDE REAR WINDOW JUST DROPPED INTO THE DOOR. THE MOTOR STILL WORKS I CAN HEAR IT. AND LAST BUT NO LEAST MY LEFT TURN SIGNAL BLINKS EXTREMELY FAST AND THEN SOMETIMES IT DOESN'T. MY CAR IS CURRENTLY AT THE JEEP DEALERSHIP. I THINK IT'S KIND OF FUNNY THAT THE GUY WANTS TO CHARGE ME $200 TO INVESTIGATE THE PROBLEMS I'M HAVING TO FIND OUT WHAT IT IS. THANKS TO EVERYONE'S COMPLAINTS I CAN CALL HIM AND TELL HIM THE PROBLEMS, AS IF HE DIDN'T ALREADY KNOW. GOODLUCK TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262692March 22, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKS UP. KEY SOMETIMES WON'T TURN, SOMETIMES WILL, BUT CAR WILL NOT START. KEY SOMETIMES WON'T GO ALL THE WAY INTO THE IGNITION SLOT. ALL FUSES ARE FINE, POWER ON VEHICLE IS FINE. STARTER GOOD, EVERYTHING ELSE CHECKED OUT. STEERING WHEEL WILL NOT LOCK. CAR WILL NOT START. WELL-MAINTAINED, 2003 JEEP LIBERTY WITH 80,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260616March 3, 2009
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
START WITH A NOISE WHEN I PUSH BRAKES AND AFTER TWO WEEKS THE LEFT BALL JOINT SNAP AND LEFT SIDE WAS WRECK (PAINT, BUMPER) NOW I'M AFRAID THIS THING HAPPEN WITH RIGHT BALL JOINT. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10258783February 16, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I ALSO HAVE A 2003 JEEP LIBERTY AND I HAVE HAD TO REPLACE MY DRIVER SIDE REAR PASSENGER WINDOW REGULATOR 3 TIMES. IT IS MADE OUT OF CHEAP PLASTIC. THE MOTOR STILL WORKS BUT THE PLASTIC PIECE JUST WEARS TO NOTHING IF YOU USE THE WINDOW. THE REPLACEMENT IS A ONE UNIT SYSTEM AND IT NEEDS TO BE MADE STRONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256631January 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 2003 JEEP LIBERTY AND THE PASSENGER SIDE WINDOW MOTOR HAS WENT OUT. I SEARCHED THE INTERNET AND FOUND ALOT OF OTHER PEOPLE HAS HAD THE SAME PROBLEM. WHEN I REMOVE THE MOTOR IT WAS MADE OF CHEAP PLASTIC I CAN NOT BELIEVE THEY DID THIS KNOWING THAT IT WOULD BREAK SO EASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255368January 16, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
UPPER BALL JOINTS WORN TO THE POINT THE VEHICLE WAS CONSIDERED UNSAFE BY JEEP DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253173December 30, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. APPROXIMATELY TWO MONTHS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A NOISE IN THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE BALL JOINTS WERE THE CAUSE OF THE FAILURE. SHE WAS UNSURE IF IT WAS THE UPPER OR LOWER JOINTS THAT NEEDED REPAIR. THE DEALER REPAIRED THE VEHICLE FOR FREE IN JULY OF 2006. IN JANUARY OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE BALL JOINTS AND THE DEALER STATED THAT THE ISSUE WAS PREVIOUSLY REPAIRED. THREE DAYS AGO, WHILE MAKING A RIGHT TURN, THE CONTACT COULD NOT MOVE THE VEHICLE. SHE EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TILTED OUTWARDS. THE VEHICLE WAS TOWED TO ANOTHER DEALER AND THEY STATED THAT THE UPPER BALL JOINTS NEEDED TO BE REPAIRED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE IS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252569December 22, 2008
SUSPENSION:FRONT
RIGHT FRONT UPPER BALL JOINT GETTING CLOSE TO SEPARATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251696December 13, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TO FIX MY REAR WINDOW REGULATORS 4 TIMES AND IT IS BROKE AGAIN. THEY ARE MADE SO CHEAP, THERE IS A PLASTIC PIECE IN IT THAT KEEPS BREAKING, THE MOTOR STILL WORKS BUT DUE TO THE PLASTIC PIECE YOU HAVE TO REPLACE THE WHOLE THING. IT HAS BECOME VERY EXPENSIVE. NOW I HAVE MY WINDOW STOPPED FROM OPENING. IT FELL AND NO ONE IS EVER IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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