Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10297953January 4, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, EQUIPMENT:MECHANICAL
I HAVE A 2003 JEEP LIBERTY. I HAVE BEEN HAVING PROBLEMS WITH MY BLOWER MOTOR. AT FIRST, I HAD NO AIR ROTATING AT LEVEL ONE. THEN, I WOULD HAVE NO AIR ROTATING AT ALL. THEN, THE FOLLOWING DAY, IT WOULD BE WORKING. NOW IT DOESN'T WORK AT ALL. I TOOK MY KIDS TO SCHOOL TODAY, AND I HAD PROBLEMS SEEING THREW THE WINDSHIELD BECAUSE I HAD NO AIR BLOWING THE DEFROST. AS OF NOW, I HAVEN'T NOT HAD ANYTHING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296817December 23, 2009
VISIBILITY
ALTHOUGH I LIVE IN A WARM CLIMATE ON A RARE COLD AND RAINY DAY THE REAR WINDOW ON MY 2003 JEEP LIBERTY DROPPED OPEN. DRIVING WITH RAIN ENTERING THE PASSENGER COMPARTMENT MADE THE TRIP HAZARDOUS. I WAS ABLE TO PROP THE WINDOW UP ONCE I REACHED MY DESTINATION. I HAD BOTH THE RIGHT AND LEFT REAR WINDOWS GO BAD WITHIN ONE WEEK OF EACH OTHER IN JUNE 2009 COSTING ME $500.00 TO REPAIR. PRIOR TO THAT I HAD REGULATORS GO R BAD FOR THE SAME WINDOWS. IN ALL CASES NEW REGULATORS HAD TO BE ORDERED. ON OCCASIONS WHERE THE WINDOW COULD NOT BE PROPPED I HAD TO COVER THE WINDOW WITH PLASTIC IN ORDER TO KEEP THE RAIN OUT. THAT DID NOT HELP THE SECURITY CONCERN. ALSO ON THE LAST REPAIR OCCASION IT TOOK THE DEALER ONE MONTH TO GET THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294576December 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT APPROXIMATELY 25,000 MILES MY 2003 JEEP LIBERTY RENEGADE'S TRANSMISSION WENT. I TOOK IT TOO A DEALER AND THEY REBUILT IT INSTEAD OF REPLACING IT, I HAVE HAD NOTHING BUT PROBLEMS AND TOOK IT BACK CONTINUOUS TIMES FOR THEM TOO TAKE CARE OF THE PROBLEM AND THEY SAID TOO JUST KEEP DOING FIGURE 8'S WITH IT TOO GET THE FLUIDS TO RUN THROUGH PROPERLY!! SO THIS OBVIOUSLY DIDN'T WORK, DAH!! AND THEY KEPT PUTTING ME OFF UNTIL THEY FINALLY SAID, OH IT'S BEEN TOO LONG NOW AND WE CAN'T DO ANYTHING ABOUT IT! THIS COMPANY IS NOW OUT OF BUSINESS AND THE TRANNY HAS NOT GOTTEN BETTER IN FACT GOTTEN WORSE!! IT WAS A DEFAULT TRANSMISSION OBVIOUSLY AND I'M STILL HAVING SERIOUS ISSUES WITH IT. IS THERE ANYTHING THAT CAN BE JUSTIFIED FOR ME???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294606December 5, 2009
EXTERIOR LIGHTING
1. WHEN THE HEADLIGHTS ARE TURNED ON, SOMETIMES THEY BLINK AT RANDOM TIMES. 2. IT OCCURS AT RANDOM TIMES WHEN THE HEADLIGHTS ARE TURNED ON, COULD CAUSE PROBLEMS AS SOMETIMES THEY ARE TURNED OFF COMPLETELY FOR SECONDS AND THEN TURN ON. 3. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE CAR IS OUT OF WARRANTY AND THE DEALER WILL CHARGE ME FOR A DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294485December 4, 2009
EXTERIOR LIGHTING, EQUIPMENT:OTHER:LABELS
I HAD ISSUES WITH MY HEADLIGHTS FLICKING ON AND OFF, REMAINING OFF UPON USING MY TURN SIGNAL. I OWN A JEEP LIBERTY 2003. I WAS TOLD THE CAR WAS NOT REGISTERING ANY ISSUE ON THE COMPUTER ANALYSIS RUN, ON OCT 6TH UPON TAKING IT IN HOWEVER IT SEEMED LIKE A MULTI-FUNCTIONAL SWITCH TO THE MECHANICS. THE LIGHTS LITERALLY WOULD GO OFF ON THEIR OWN ACCORD DRIVING ON A STRAIGHT AWAY AT TIMES AS WELL. THERE WAS ALSO A TIME THEY WOULD CLICK HIGH BEAM, PARK LIGHT, THEN LOW BEAMS AND OUT THEN COME BACK ON ALL BY THEM SELVES WHILE YOU ARE DRIVING. VERY UNSAFE AND DANGEROUS. I WENT TO TOM O'BRIEN JEEP, 4630 E. 96TH STREET, INDPLS, IN 46240. AND HAD THIS REPLACED ON NOVEMBER 4TH. HOWEVER THE MULTI-FUNCTIONAL SWITCH AND LABOR COST ME 165.00 AND THE NEW SWITCH INSTALLED WAS NOT OPERATING CORRECTLY, SO I PAID THAT FOR A BAD SWITCH. NOW WHEN I TURN ON MY SWITCH THE HEADLIGHTS, THE FOG LIGHTS AND MY PARK LIGHTS ARE ALL ON AT THE SAME TIME. NO OTHER WAY OF USING MY LIGHTS. DEALERSHIP AND ADVISOR GREG NESTER, TOLD ME THEY WOULD REORDER AND THAT THEY WERE NOT AT FAULT FOR BAD SWITCH BUT MADE ME PAY FOR LABOR ON A BAD SWITCH THAT IS STILL NOT WORKING PROPERLY. IT'S NOW BEEN A MONTH SINCE INSTALLING BAD SWITCH AND I STILL DO NOT HAVE A CORRECTLY LIGHT SYSTEM AND MULTI-FUNCTION SWITCH HAS NOT COME IN. THIS IS A SAFETY ISSUE JEEP SHOULD COVER. APPARENTLY ALLOT OF JEEPS ARE HAVING THESE REPLACED AND DEALERSHIPS NOT EQUIPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291483November 9, 2009
VISIBILITY
POWER WINDOWS IN JEEP LIBERTY CONTINUE TO FALL DOWN. THIS HAS HAPPENED ON 3 DIFFERENT OCCASION WITH MY CAR. FIRST INCIDENT JEEP COVERED THE REPAIR UNDER WARRANTY. 2ND INCIDENT I WAS CHARGED A $25 DEDUCTIBLE; 3RD TIME A YEAR LATER THE DEDUCTIBLE INCREASED TO $100. WHY ISN'T THIS A SAFETY RECALL ISSUE? IN A PARKING LOT ANYONE COULD STEAL THE CAR HAVING EASY ACCESS WITH A WINDOW THAT DROPS DOWN INSIDE THE DOOR. NOT TO MENTION SITTING AT A TRAFFIC SIGNAL, WHEN SOMEONE COULD EASILY UNLOCK THE DOOR AND JUMP INTO MY CAR. I HAVE A 2003 JEEP, BUT READING THROUGH WEBSITES THIS HAS BEEN A CONTINUING PROBLEM EVERY YEAR SINCE AT LAST 2001. WHY HASN'T JEEP BEEN ABLE TO COME UP WITH A RELIABLE FIX FOR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290917November 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
MY DAUGHTER JUST HAD ANOTHER JEEP LIBERTY WINDOW REGULATOR FAILURE ON A PASSENGER REAR DOOR CAUSING THE DOOR GLASS TO FALL INTO THE DOOR. THIS IS THE 5TH REGULATOR FAILURE ON THE REAR DOORS SINCE SHE HAS OWNED THE VEHICLE. THE FIRST ONE WAS UNDER WARRANTY (NO CHARGE), BUT SHE PAID FULL COST ($300-$350) ON TWO AND A $25 DEDUCTIBLE (CO-PAY AS CHRYSLER CALLS IT) ON THE LAST ONE AND A PROJECTED $100 CO-PAY ON THIS ONE----AS I TALKED TO CHRYSLER YESTERDAY ON THIS LATEST ONE. IT APPEARS THAT NO TWO SITUATIONS ARE HANDLED THE SAME WAY BASED ON THE JEEP FORUMS I'VE VIEWED AND BASED ON MY EXPERIENCES. IT SEEMS TO ME THAT THEY SHOULD AT LEAST BE CONSISTENT, BUT I BELIEVE IT DEPENDS ON WHICH CSR YOU TALK WITH. YESTERDAY'S CSR TOLD ME THAT SHE SHOULD HAVE TO PAY THE SAME AS A CUSTOMER WHO PURCHASED AN EXTENDED WARRANTY WITH ITS STANDARD $100 DEDUCTIBLE. THE CSR EARLIER THIS YEAR ON THE $25 CO-PAY TOLD ME THAT CHARGE WAS SO THEY COULD WARRANT THE PART FOR 12 MONTHS OR 12,000 MILES AND FIX IT FREE OF CHARGE SHOULD THE PART GO BAD AGAIN. OBVIOUSLY, CHRYSLER KNOWS THERE IS A BIG PROBLEM HERE--IT'S MY UNDERSTANDING THAT THERE IS A TSB ON THIS ISSUE. I UNDERSTAND THEY NOW REPLACE THE WINDOW ALONG WITH THE REGULATOR BECAUSE THERE HAS BEEN A DESIGN CHANGE IN HOW THE REGULATOR ATTACHES TO THE WINDOW--SO THEY ACKNOWLEDGE THE PROBLEM (BUT NO RECALL). THOSE WHO ARE PAYING FULL PRICE FOR REPAIR ARE BUYING A NEW WINDOW, TOO--AS IF THE COST TO REPLACE THE REGULATOR ISN'T EXPENSIVE ENOUGH. AND, WHETHER THE VEHICLE IS UNDER WARRANTY OR NOT SHOULD HAVE NO BEARING ON THIS TYPE OF ISSUE. CHRYSLER JUST DOESN'T GET IT ON THIS PROBLEM! WHY THERE HASN'T BEEN A RECALL OR A CLASS ACTION LAWSUIT ON THIS IS BAFFLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290871November 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 - 2003 JEEP LIBERTY'S - COUNTLESS COMPLAINTS ARE ONLINE ABOUT THE POWER WINDOW REGULATORS FAILING. I HAVE HAD TO REPLACE THREE ON MY 2003 - AND AS OF TODAY TWO ON MY 2003. THESE FAIL WITHOUT WARNING AND IF IT IS RAINING IT STARTLES THE DRIVER AND CAUSE AN ACCIDENT. THIS SHOULD BE A RECALL AND VENDOR PAID PART - IT IS DEFECTIVE. WHEN IT DROPPED THIS TIME MY WIFE FREAKED OUT AND STEERED AGAINST A GUARDRAIL TRYING TO CLOSE THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286323October 5, 2009
SUSPENSION:FRONT
DROVE INTO A DRIVEWAY WITH A BUMP UP OF ABOUT 6 INCHES, AND SUFFERED A CATASTROPHIC FAILURE OF THE RIGHT HAND UPPER BALL JOINT CAUSING LOSS OF STEERING CONTROL, IN MY 2003 JEEP LIBERTY LIMITED. RECALL WORK FOR LOWER BALL JOINTS WAS COMPLETED JUNE 28, 2007. UPON INSPECTION, UPPER BALL JOINT HAD LOST ALL LUBRICATION (SEALS/BUSHINGS ROTTED) AND JOINT WAS SEVERELY PITTED AND RUSTED. I PULLED THE BALL JOINT AND AM ATTEMPTING TO REPLACE IT. HOWEVER, LOCAL CHRYSLER DEALER ONLY SELLS THE ENTIRE UPPER CONTROL ARM (INCL. BUSHINGS AND BALL JOINT) AT $215 PER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284194September 16, 2009
VISIBILITY
THE REFLECTIVE COATING ON THE BACK OF THE LEFT SIDE (DRIVER'S) MIRROR HAS PEELED OFF , MAKING THE MIRROR USELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283484September 9, 2009
AIR BAGS:FRONTAL
ON 9/5/09 AT APPROXIMATELY, 12NOON CENTRAL TIME, WHILE AT A STOPLIGHT, BOTH DRIVERS AND PASSENGERS AIRBAG DEPLOYED WITH NO ACCIDENT OCCURRING. I WAS DRIVING MY 2003 JEEP LIBERTY THAT I PURCHASED NEW. I SUFFERED A BRUISES TO MY FOREARM, WHICH WAS ON THE STEERING WHEEL AT THE TIME OF THE INCIDENT. I HAVE RECENTLY SEEN A DOCTOR TO DETERMINE THE EXTENT OF MY INJURY. MY CAR IS CURRENTLY AT FEENY JEEP CHRYSLER IN ELGIN, IL. I HAVE CONTACTED CHRYSLER AND AM WAITING FOR THEIR RESPONSE. A MEMBER FROM CHRYSLER WAS TO GO TO THE DEALER ON 9/10/09 TO INVESTIGATE WHY THE AIRBAGS DEPLOYED. I WAS FORTUNATE THAT I WAS NOT MOVING WHEN THIS HAPPENED OR MORE SEVERE CONSEQUENCES MAY HAVE OCCURRED TO ME OR OTHER MOTORISTS. I AM REPORTING THIS SO THAT A THOROUGH INVESTIGATION CAN BE CONDUCTED TO MAKE SURE THIS DOES NOT HAPPEN TO ANY OTHER MOTORISTS. I SUSPECT A MANUFACTURING DEFECT THAT LED TO THE DEPLOYMENT OF THE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10283303September 8, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY- POWER WINDOW REGULATOR BROKEN POOR DESIGN HAVE HAD SEVERAL ISSUES WITH WINDOWS DEALER QUOTED $400 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282829September 4, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN
I OWN A 2003 JEEP LIBERTY AND HAVE HAD IT FOR 2 YEARS NOW AND HAVE EVERY PROBLEM YOU CAN THINK OF. MY WARRANTY RECENTLY EXPIRED 6,000 MILES AGO. MY WARRANTY EXPIRED AT 75,000 MILES AND AT 78,000 MILES MY AIR CONDITIONER BROKE AND HAD TO REPLACE THAT IT COST ME $900.00. JUST YESTERDAY MAY CAR WOULD NOT SHIFT PASSED SECOND GEAR, I HAVE AN AUTOMATIC TRANSMISSION, I NOTICED IT WHEN I WAS GETTING ON THE HIGHWAY. LATELY I HAVE BEEN NOTICING THAT THE TRANSMISSION SEEMS TO BE SLIPPING BUT NEVER COULD FIND THE PROBLEM BECAUSE MY TRANSMISSION FLUID WAS ALWAYS FINE. SO YESTERDAY I WENT TO AAMCO TRANSMISSIONS AND THEY SAID IT WAS THE TCM SO THEY TOLD ME IT WOULD COST $440.00 TOTAL. SO THEY WENT TO ORDER THE PART BUT COME TO FIND OUT NO ONE HAS IT AND THE PLACE THAT HAS ALL THE TCM PARTS WONT SHIP THEM TILL THE 24TH OF SEPTEMBER. SO HERE IT IS SEPTEMBER 3RD AND I WONT HAVE MY CAR FIXED FOR THE WHOLE MONTH OF SEPTEMBER. I DON'T UNDERSTAND WHY THEY WONT SHIP THEM NOW. ALSO, THEY TOLD ME THAT THEY HAVE BEEN SELLING OUT OF TCM FAST BECAUSE EVERYONE IS ALWAYS NEEDING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282417August 31, 2009
STEERING
MY 2003 JEEP LIBERTY WILL NOT START. I REPLACED THE KEY LOCK COMPONENT 4 MONTHS AGO. NOW, MY DEALER IS TELLING ME THAT I NEED AN ENTIRE STEERING COLUMN AT THE COST OF $1000. I AM NOT ALONE GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L/P3 FOR A WEALTH OF SIMILAR COMPLAINTS. HOW CAN THIS NOT BE A RECALL? THE PROBLEM SEEMS TO EXIST TO THE NEWEST OF JEEP LIBERTYS. THE PART IS IN ON A 1-2 MONTH BACK ORDER. I AM VERY STRESSED OUT OVER THIS. MY VIN # IS INCORRECT BECAUSE IT IS AT THE DEALER AND I DON'T HAVE ACCESS TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282333August 30, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR PASSENGER SIDE WINDOW IS BROKEN AGAIN. I'VE ALREADY HAD THE WINDOW REGULATOR FIXED ON THAT SIDE 3 (2005, 2007, & 2008) PREVIOUS TIMES. ONE TIME BEING ONLY 14 MONTHS AGO. THIS WILL BE THE FOURTH TIME I'VE HAD TO HAVE THE WINDOW REGULATOR FIXED ON THE REAR PASSENGER WINDOW. I NEVER ROLL MY WINDOWS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282248August 29, 2009
STEERING
THIS IS A PROBLEM WITH MY 2003 JEEP LIBERTY. DIFFICULTY TURNING KEY IN IGNITION. STEERING WHEEL MUST BE FORCED TO TURN TO THE RIGHT. DEALER SAYS THAT THE STEERING COLUMN MUST BE REPLACED DUE TO BEARING SEIZURE. COST = $630. THIS IS A DANGEROUS SITUATION AND SHOULD CAUSE A RECALL. CHECKING VARIOUS FORUMS, NUMEROUS PEOPLE HAVE HAD DIFFICULTY WITH IGNITION AND STEERING COLUMN PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280826August 18, 2009
POWER TRAIN
INTERMITTENT FAILURE TO START LEADING TO COMPLETE FAILURE SO THE 2003 JEEP LIBERTY HAD TO BE TOWED TO THE DEALER. AFTER OVER $500 DOLLARS WORTH OF WORK TO REPLACE THE MAIN COMPUTER MODULE THE JEEP STARTED FOR ONLY 10 DAYS, THEN THE INTERMITTENT TROUBLE RETURNED, THEY REPLACED THE BATTERY, THE JEEP HAD NO PROBLEMS NOW ITS DEAD, THEY HAVE REPLACED THE IGNITION SWITCH, NOW THE TUMBLER AND NEW KEYS, THE TOTAL IS AT $300+ AND STILL HAVE A DEAD JEEP. THERE ARE 100S OF COMPLAINTS JUST LIKE THIS ONE ON THE WEB INDICATING SOMETHING IS DEFECTIVE!! PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280685August 17, 2009
ELECTRICAL SYSTEM:IGNITION
2003 JEEP LIBERTY RENEGADE. CAN PUT THE KEY IN AND TURN, BUT CAR WILL NOT START. SEEMS TO BE A COMMON PROBLEM AMONGST JEEP LIBERTY OWNERS, AS I HAVE SEEN MANY POSTS ONLINE WITH THE SAME PROBLEM. APPARANTLY A COMPONENT OF THE STEERING COLUMN THAT CONNECTS TO THE IGNITION SWITCH IS DEFECTED. JEEP SHOULD ABSOLUTELY ADDRESS THIS ISSUE AND ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280757August 17, 2009
VISIBILITY
DRIVERS SIDE FRONT REGULATOR BROKEN. PLASTIC TUBE COVERING OVER DRIVE CABLE SHATTERED. "SPRING" DRIVE CABLE RISES UP OUT OF DOOR ON INTERIOR OF WINDOW. NOT ABLE TO FIND REPLACEMENT PART ON INTERNET. RESEARCH SHOWING MANY ISSUES WITH REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280316August 13, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE OUT OF A PARKING LOT, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE UPPER BALL JOINT SEPARATED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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