Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10355469September 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHEN I WAS SOLD MY 2003 JEEP LIBERTY WITHOUT A WORKING A/C, I WAS FORCED TO USE MY WINDOWS AS A MEANS OF VENTILATION AND COOLING THESE PAST ALMOST FOUR YEARS. (THE A/C IS ANOTHER STORY.) MY REAR PASSENGER WINDOW STARTED TO MAKE GARGLING TYPE NOISES AS I ROLLED IT DOWN AND UP ABOUT TWO MONTHS AGO. THEN MY FRONT PASSENGER WINDOW BEGAN TO MAKE A SIMILAR SOUND. HOWEVER, WHEN ATTEMPTING TO ROLL IT BACK UP 2 WEEKS AGO IT WOULD NOT COME ALL THE WAY UP. AS I PRESSED ON THE WINDOW BUTTON FOR A FEW SECONDS THIS COIL CAME UP FROM INSIDE THE DOOR AND THE WINDOW WOULD NOT GO UP ANY FARTHER. SO, I HAD A MECHANIC FRIEND OPEN THE DOOR TO CHECK OUT THE PROBLEM AND HE SAID THE FOAM PIECE (REGULATOR) WAS BROKEN. ANOTHER FRIEND AND I RESEARCHED THE PROBLEM ONLINE AND CAME ACROSS NUMEROUS UNSATISFIED CUSTOMERS WHO ARE DEALING WITH THE SAME ISSUE! I GOT THE NUMBER OF A LOCAL DEALERSHIP AND THE SERVICE PERSON LOOKED UP MY VIN TO SEE IF THERE ARE ANY RECALLS ON MY LIBERTY. TO MY DISMAY THERE ARE NONE. SO, HIS GUESS TO FIX MY PROBLEM WOULD BE $300 - 600...FOR ONE WINDOW!! THERE'S NO WAY I'M ABLE TO PAY FOR EVEN HALF OF THAT OUTRAGEOUS COST! WITH ONE WINDOW OUT OF COMMISSION, THE REAR PASSENGER WINDOW IS STILL GARGLING AT ME SO I TRY NOT TO USE IT. HOWEVER, WITHOUT A WORKING A/C ON THESE HOT DAYS IT'S SUCH A DISGRACE TO NOT BE ABLE TO USE MY WINDOWS! PLUS, I DRIVE A LOT FOR WORK AND TRANSPORT PEOPLE...NOT GOOD!! TODAY I CAME ACROSS THIS WEBSITE. I'M NOT SURE WHAT THIS IS GOING TO DO TO HELP MY SITUATION (AND OTHERS IN THE SAME LEAKING BOAT), BUT IT WAS WORTH A SHOT. I'M TEMPTED TO GO THROUGH THE OTHER WEBSITES TO ORDER THE PART MYSELF AND THEN FIX IT MYSELF. IS THIS A WISE DECISION, OR SHOULD I WAIT TO SEE WHAT COMES OF THIS COMPLAINT? IT'S A SHAME THAT BIG CORPORATIONS ARE ALLOWED TO DO THIS TO THEIR TRUSTING CONSUMERS. FROM ALL OF US "LITTLE PEOPLE", WE APPRECIATE ANY HELP WE'RE ABLE TO GET FROM THIS RIDICULOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355484September 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILURE CAUSING WINDOW TO FALL. 2 FAILURES ON DRIVERS SIDE REAR WINDOW, 3 FAILURES ON PASSENGER SIDE REAR WINDOW SINCE JULY 26 OF 2006. PARTS REPLACE 3 TIMES AT OWNERS EXPENSE, 1 AT JEEPS EXPENSE AND LATEST WITH CO-PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353725September 3, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
DRIVING ALONG AND REAR RIGHT POWER WINDOW STARTED TO SLIP DOWN. I TRIED TO PUT IT UP BUT IT MADE GRINDING NOISES AND KEPT SLIPPING. IT STARTED TO RAIN, SO RAIN CAME INTO VEHICLE. ALSO COULD NOT GO TO DOC APPT - COULD NOT LEAVE UNSECURED VEHICLE IN PARKING LOT. HAD TO COME HOME AND STICK A WOODEN WEDGE INTO WINDOW TO KEEP IT UP. I WAS AFRAID WINDOW WOULD FALL INTO DOOR FRAME AND BREAK. HARD TO PAY ATTENTION TO ROAD WHILE CONSTANTLY LOOKING OVER SHOULDER AT WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353535September 2, 2010
POWER TRAIN:DRIVELINE
VEHICLE: 2003 LIBERTY LTD WITH 110,000 MILES. UPON ACCELERATION FROM A DEAD STOP, OR WHEN COASTING THEN ACCELERATING, OR SHIFTING UNDER LIGHT-TO-NEUTRAL THROTTLE, THERE IS A NOTICEABLE CLUNK FROM THE REAR DIFFERENTIAL, SIMILAR TO A WORN UNIVERSAL JOINTS. TOOK IT TO THE DEALER AND FOUND THAT THE SPIDER GEARS WERE EXTREMELY WORN CREATING ABNORMAL CLEARANCES. THE DEALER STATED THAT THIS IS A COMMON PROBLEM WITH THE 2003 MODEL (OTHERS?). THIS IS LIKELY DUE TO A POOR DESIGN OR MATERIALS. BROKEN OR DISLODGED SPIDER GEARS HAVE THE POTENTIAL TO SEIZE THE ROTATING ASSEMBLY AND SEND THE VEHICLE INTO AN UNCONTROLLED SKID. PARTS ORDERED AFTERMARKET TO BE INSTALLED ON A DATE TBD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353037August 31, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER WHEEL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE LOWER BALL JOINT BROKE DUE TO EXCESSIVE CORROSION. THERE WAS A RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER 03V460000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE TECHNICIAN ADVISED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351713August 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY EVERY WINDOW REGULATOR HAS BEEN REPAIRED AT LEAST ONCE. SPENT OVER 1,000 IN REPAIRS. GOOGLE IT... NUMEROUS COMPLAINTS ABOUT THIS MODEL FROM EVERY YEAR WITH SAME PROBLEM. NEEDS TO BE RECALLED AND FIXED! MONEY OWED BACK TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351817August 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND APPROACHING A STOP SIGN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE PROCEEDED TO ROLL BACKWARD AND THE CONTACT APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO BRING THE VEHICLE TO A STOP. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VACUUM HOSE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TOWED TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM AND ENGINE VALVES. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351593August 24, 2010
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SIX TIMES WINDOWS (BOTH SIDES, FRONT AND BACK) HAVE FALLEN AT DIFFERENT TIMES INSIDE THE DOOR OF MY JEEP LIBERTY. TODAY THE FALLING WINDOW ALSO RESULTED IN THE DOOR NOT BEING ABLE TO OPEN. THIS DEFINITELY IS A HAZARD WHEN YOU HAVE SMALL CHILDREN RIDING IN THE BACK SEAT -- SINCE THEY CANNOT RIDE IN THE FRONT DUE TO THE AIR BAGS. THIS IS A WELL-KNOWN HAZARD TO CHRYSLER JEEP AND THEY WILL NOT WAIVE THE COST OF THE REPAIR OR THE DEDUCTIBLE ON THE WARRANTY. AND THE PROBLEM KEEPS HAPPENING. I FIGURE THAT A WINDOW ON THIS VEHICLE LASTS ABOUT 10,000 MILES BECAUSE I ONLY HAVE 66,000 MILES AND THIS IS THE SIXTH TIME IT HAS HAPPENED. THIS IS DANGEROUS AND THERE SHOULD BE A RECALL ON THIS PROBLEM AND THE PROBLEM SHOULD BE PERMANENTLY REPAIRED FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349758August 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER DRIVERS SIDE WINDOW HAS FALLEN AND BEEN REPLACED TWICE, IT DID IT AGAIN SO NOW IT IS SCREWED UP. IN RESEARCH THIS IS A MAJOR PROBLEM WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349756August 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER DRIVERS SIDE WINDOW HAS FALLEN AND BEEN REPLACED TWICE, IT DID IT AGAIN SO NOW IT IS SCREWED UP. IN RESEARCH THIS IS A MAJOR PROBLEM WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347766August 6, 2010
SEATS
DRIVERS SIDE BRACKET FOR POWER SEAT BROKEN WHEN I STOPPED SUDDENLY. CURRENTLY SEAT IS NOT ATTACHED. WHAT IS THE POINT OF SEAT BELTS IF THE SEAT IS BROKEN. CAN'T FIND A REPLACEMENT. ALL THE ONES IN THE JUNK YARD ARE BROKEN AND CHRYSLER HAS NO STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347185August 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW GLASS DROPPED INTO THE DOOR FRAME. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 89,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347280August 4, 2010
SUSPENSION:FRONT
THERE WAS A RECALL ON THE LOWER BALL JOINTS AND A LOCAL DODGE DEALERSHIP REPLACED THEM FREE OF CHARGE. THERE AFTER LOUD POPPING NOISE CONTINUED AND THE UPPER BALL JOINT BROKE. THE UPPER AND LOWER BALL JOINTS HAVE BEEN RECALLED IN OTHER STATES BUT ONLY THE LOWER BALL JOINT HAS BEEN RECALLED IN TN. I BELIEVE THAT THEY NEED TO BE RECALLED IN TN ALSO BECAUSE THIS IS VERY DANGEROUS. I ALSO BELIEVE THAT THEY SHOULD PAY TO HAVE THIS PROBLEM REPAIRED ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339147June 19, 2010
ELECTRICAL SYSTEM
OUR VEHICLE BEGAN STALLING OUT WHILE DRIVING ON A MAIN ROAD. WE PULLED OVER AND THE VEHICLE WOULD NOT START. WHEN ATTEMPTING TO START IT AGAIN WHITE SMOKE BEGAN COMING OUT. I CALLED A TOW TRUCK TO GET US HOME. IT WAS SITTING IN THE MAIN ROAD AND I HAD MY CHILDREN WITH ME. THE MALFUNCTION INDICATOR LIGHT CAME ON. THE CAR STARTED UP AGAIN. WE TOOK IT TO AUTOZONE AND THE CRANK SENSOR SHOWED UP. I BOUGHT A CRANK SENSOR AND TOOK IT TO FUCCILLOS IN ADAMS NY. THEY REPLACED IT AND SAID THAT THE CRANK SENSOR WAS SEIZED INTO THE ENGINE. WHEN IT WAS DONE I PICKED IT UP BUT THE SAME ISSUES BEGAN. THEY DID A DIAGNOSTIC WHICH SHOWED ANOTHER FAULTY CRANK SENSOR, A CAM SENSOR AND THERE WAS GAS IN OUR OIL. THEN I WAS TOLD 3 IGNITION COILS WERE MELTED. THEN I WAS TOLD ANOTHER COIL WAS BAD. CHRYSLER SAID THAT WHEN THERE IS AN ISSUE WITH YOUR CRANK OR CAM THAT THE COILS WILL REMAIN HOT EVEN WHEN THE CAR IS OFF. LOOKING ON LINE, MANY PEOPLE HAVE THE SAME ISSUES-SOME HAVE THE SAME ISSUES OVER AND OVER AGAIN. I CALLED TO ASK IF THERE WAS A RECALL BUT WAS TOLD NOT OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339053June 18, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAULTY EVAPORATOR VALVE - THERE WAS A RECALL FOR A DIFFERENT VIN GROUP, BUT THIS EXHIBITS THE SAME FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336098June 13, 2010
ENGINE AND ENGINE COOLING
MY DAUGHTER WAS DRIVING HER 2003 JEEP LIBERTY ON AN INTERSTATE IN A CONGESTED AREA WHEN IT BEGAN TO SHAKE AND DIED, LOSING POWER STEERING AND BRAKES. SHE WAS SOMEHOW ABLE TO PULL OVER IN HEAVY TRAFFIC WITHOUT HAVING AN ACCIDENT. IT WAS DISCOVERED THAT IT WAS A BROKEN VALVE SPRING FOR AN INTAKE VALVE, SIMILAR TO MANY OTHER COMPLAINTS FOR JEEP LIBERTYS. THIS LIBERTY ONLY HAS ABOUT 60K MILES AND VALVE SPRINGS SHOULD BE ABLE TO LAST 150K+ MILES. THIS APPEARS TO BE A RELATIVELY COMMON OCCURRENCE FOR THIS VEHICLE AND IT SHOULD BE UNACCEPTABLE FOR AN ENGINE WITH THIS LOW MILEAGE TO HAVE VALVE SPRINGS BREAK. AN ENGINE FAILURE AT HIGH SPEEDS COULD RESULT IN TRAGEDY AND PROPERTY LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335637June 10, 2010
AIR BAGS:FRONTAL
YESTERDAY EARLY EVENING, I WAS DRIVING ABOUT 60MPH ON A HIGHWAY IN GARLAND, TEXAS, WHEN ALL OF A SUDDEN MY AIRBAG DEPLOYED WITHOUT CAUSE. THERE WAS NO IMPACT TO THE CAR AT THE TIME OF DEPLOYMENT, SUDDEN STOP OR ANYTHING THAT WOULD IMPACT THE DEPLOYMENT. IT DEPLOYED, I LOST CONTROL OF MY VEHICLE AND WENT TO THE SHOULDER OF THE HIGHWAY. NO EVENTS THAT WOULD LEAD TO THE DEPLOYMENT, NOT EVEN THE LIGHT THAT INDICATES "AIR BAG. " IT IS NOW LIT BECAUSE IT DEPLOYED, I'M ASSUMING. THIS IS THE FIRST TIME IT HAS HAPPENED. THE DEPLOYMENT OF THE AIRBAG CAUSED BURNS ON MY ARM AND A SWOLLEN WRIST. I WILL TAKE THE VEHICLE INTO THE DEALERSHIP SOON. NOTHING HAS BEEN DONE YET. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10334934June 7, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 JEEP LIBERTY, AS I WAS CROSSING A RR TRACK THE BACK PASSENGER WINDOW WENT DOWN BY ITSELF. THE LOCAL JEEP DEALER SAYS IT IS GOING TO COST $400 TO $500 TO REPAIR, I COULD NOT AFFORD IT SO HAD TO PUT A PEG IN THE WINDOW TO HOLD IT UP, ABOUT 1 YEAR LATER MY SON ROLLED DOWN THE BACK DRIVER SIDE AND IT WOULD NOT ROLL UP, IT IS SAME THING HAPPENED ON THE OTHER WINDOW, AS I WAS LOOKING ONLINE THIS IS HAPPENING ALOT. I AM WONDERING ALONG WITH LOTS OF OTHER PEOPLE WHY THE IS NO RECALL BEEN PLACED ON CONSIDERING THERE ARE SO MANY CASES. JUST BECAUSE NO INJURIES HAVE OCCURRED DOES NOT MEAN THEY SHOULD GET AWAY WITH NOT FIXING THEIR BAD PARTS. IF IT WAS ONE OR TWO CASES I COULD SEE THEM NOT FIXING IT BUT ALL I HAVE READ ONLINE IT IS WAY MORE THAN THAT. WE THE CONSUMER SHOULD BE PROTECTED FROM THE BIG AUTOMAKERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334035June 1, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION: FRONT: CONTROL ARM) AND WHEN CONTACTING THE DEALER, SHE WAS TOLD THE PARTS NEEDED TO MAKE THE REPAIRS WERE ON BACKORDER AND THEY WERE UNABLE TO SECURE AN APPOINTMENT FOR HER. THE DEALER ADVISED PLACING HER ON THE WAITING LIST AND THE DEALER COULD NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THE RECALL HAS EXCEEDED A REASONABLE TIME FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332075May 24, 2010
SUSPENSION:FRONT
SAFETY RECALL J17 I HAVE CONTACTED THE DEALER AND ASK TO ORDER THE PARTS AND HE SAID THEY WILL CALL ME WHEN THE PART COMES IN, THAT WAS ON 5/21/10, I CALLED BACK LAST WEEK AND BEEN TOLD THE PART STILL WAS NOT IN. I ALSO BEEN TOLD THEY ONLY DO 1 CAR PER WEEK, IF THAT IS A SAFETY ISSUE, WHY DOES IT TAKE SO LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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