Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10193457June 15, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ON APRIL 12 THE VEHICLE HAD JUST BEEN IN THE SHOP FOR A RECALL PART TO BE REPLACED WHICH IT HAD BEEN. UPON LEAVING THE SHOP THEY WENT OVER THE VEHICLE AND GAVE IT A REPORT CARD BASICALLY AND SAID EVERYTHING WAS IN TIP TOP SHAPE WHEN IT LEFT. A LITTLE OVER A WEEK AFTER WE GOT IT OUT WE WERE DRIVING AND STOPPED AT A STOP LIGHT AND WHEN WE STARTED TO GO AGAIN WE NOTICED A LOUD GRINDING NOISE FROM THE RIGHT REAR OF THE VEHICLE. WE DIDN'T THINK MUCH OF IT UNTIL WE GOT UP THE ROAD ABOUT 2 MILES AND STOPPED AT ANOTHER TRAFFIC LIGHT AND NOTICED THE RIGHT REAR TIRE APPEARED TO BE SMOKING. WE HAPPENED TO BE RIGHT NEXT TO A GAS STATION SO WE PULLED OVER AND PUT WATER ON THE TIRE TO COOL IT OFF SINCE IT WAS SO DARN HOT. WE WAITED ABOUT 20 MINUTES AND THEN DROVE THE CAR BACK HOME WHICH WAS ABOUT 5 MILES AWAY. WHEN WE LEFT IT STILL WAS GRINDING. WE WAITED A FEW DAYS AND THOUGHT IT MIGHT HAVE JUST RUSTED OVER, AND THEN DROVE IT AGAIN. IT DIDN'T SEEM TO MAKE THE GRINDING SOUND EXCEPT EVERY SO OFTEN SO WE KIND OF WROTE IT OFF. AFTER ABOUT A MONTH OF THIS OFF AND ON GRINDING WE DECIDED ENOUGH WAS ENOUGH AND WE WERE NOW GOING TO HAVE TO ADDRESS THIS ISSUE. AFTER TALKING TO ABOUT 4 RANDOM OTHER LIBERTY OWNERS IN DIFFERENT PARKING LOTS, 3 OUT OF THE 4 I TALKED TO HAD THE SAME PROBLEM I DO. SO IT IS VERY APPARENT TO ME THAT JEEP HAS A DEFECTIVE BRAKE PART IF 4 OUT OF 5 LIBERTY'S INCLUDING MINE HAVE HAD THE SAME EXACT PROBLEM WITHIN AS LITTLE AS 6 MONTHS OF A BRAND NEW LIBERTY FOR ONE OWNER AND JUST ABOUT ALL WITHIN 40,000 MILES. THIS DID NOT CAUSE AN ACCIDENT FOR US, BUT IF THAT ONE BRAKE HAD REALLY LOCKED UP ON THE HIGHWAY THAT COULD CAUSE THE VEHICLE TO GO INTO A SPIN AND MAYBE EVEN ROLL OVER. WE ARE NOW IN THE PROCESS OF GETTING THIS FIXED AND WE NEED TO REPLACE THE PISTONS IN THE RIGHT REAR BRAKE WITH POSSIBLY EVEN HAVING TO REPLACE THE WHOLE BRAKE ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193474June 15, 2007
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WEDNESDAY JUNE 6TH, I GOT A FLAT TIRE. I CALLED MY BOYFRIEND TO HELP CHANGE THE TIRE. I HAD NEVER GOTTEN A FLAT TIRE BEFORE. THE INSTANT HE HAD THE NEW TIRE ON THE WHEEL, THE JACK BENT 45 DEGREES TO THE SIDE AND THE JEEP FELL TO THE GROUND. SOMEONE COULD HAVE BEEN HURT. THE JACK HAD NEVER BEEN USED BEFORE. THE METAL OF THE JACK BENT SIDEWAYS DURING NORMAL USE. THIS INDICATED THAT THE JACK EITHER WA S DEFECTIVE OR IT WAS MADE OF A SUBSTANCE THAT DEGRADED OVER THREE YEARS. I COMPLAINED TO THE DAIMLER/CHRYSLER CORPORATE OFFICE FOR CUSTOMER ASSISTANCE, AND WAS TOLD THAT THEY WOULD NOT REPLACE THE JACK BECAUSE IT WAS OUT OF WARRANTY. THIS WAS A POTENTIALLY DANGEROUS SITUATION. APPARENTLY, THEY WERE UNCONCERNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193142June 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ALL 4 WHEEL BRAKES WERR BAD, $600 BAD. I NEVER HEARD ANY SQUEALING, PULSING, ANYTHING INDICATING THE BRAKES WERE GOING, INSPECTION PEOPLE ALL SAID THEY SEEMED OKAY. I DECIDED TO BRING IT IN TO A NON-DEALER DUE TO HAVING 48000 ON THE OEM PADS. PADS WERE SHOT, ROTORS SCORED, ETC. $600 LATER, ALL SEEMED OKAY ANYONE ELSE NOT HAVE ANY INDICATORS OF BRAKES GOING BAD? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191793May 26, 2007
AIR BAGS:SIDE/WINDOW
I HAD A VERY SERIOUS CAR ACCIDENT WHERE THE 2004 JEEP LIBERTY SPORT ROLLED OVER SEVERAL TIMES AFTER SWERVING ON THE HIGHWAY GOING 68 MPH. THE FRONT AIRBAGS DID NOT GO OFF IN THIS KIND OF CRASH. THERE WAS NO FRONT IMPACT. HOWEVER, THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AIRBAGS WHICH DID NOT GO OFF. I WAS VERY SURPRISED THAT THEY DID NOT GO OFF IN THIS KIND OF IMPACT WHEN THERE WAS CLEAR IMPACT ON THE DRIVER SIDE AND PASSENGER SIDE DOORS , BOTH THE DRIVER AND PASSANGER SIDE DOOR WINDOWS SHATTERED. THE VEHICLE HAD BEEN TOTALED. I BELIEVE THERE WAS ADDITIONAL BRUISING AND HEAD IMPACT OF THE DRIVER AND PASSANGER DUE THE SIDE CURTAIN AIRBAGS NOT GOING OFF.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10191365May 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IS # 175 ON THE RECALL REPAIR WAITING LIST. THE DEALER STATED THAT IT WILL BE APPROXIMATELY ONE MORE MONTH BEFORE THE PART WILL BE AVAILABLE. THE CONTACT HAS CURRENTLY NOT EXPERIENCED ANY FAILURES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 31,000 AND FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189893May 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING MY 2004 JEEP LIBERTY FOR A BALL JOINT RECALL #F23 AND HAVE BEEN WAITING FOR MORE THAN SEVEN MONTHS FOR THE RECALL WORK TO BE PERFORMED. DEALERS IN MY AREA CLAIM THAT CHRYSLER IS NOT PROVIDING PARTS IN A TIMELY MANNER AND THEY WILL NOT PERFORM THE WORK. THEY CANNOT DETERMINE WHEN THIS DEFECT, WHICH DIRECTLY IMPACTS THE SAFE OPERATION OF MY VEHICLE, CAN BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189654May 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE OF THE LOWER BALL JOINTS OF MY CAR. THE RECALL NOTICE STATES THAT BALL JOINT SEPARATION CAN CAUSE A LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. YET I ORDERED THE PART AT THE DEALERSHIP OVER TWO MONTHS AGO AND THE PART HAS NOT COME IN YET!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188802April 25, 2007
ENGINE AND ENGINE COOLING
1. VEHICLE WOULD START, THE NEXT DAY I WOULD TRY TO START IT AND IT WOULDN'T START. 2. HAD VEHICLE TOWED TO DEALERSHIP AND WAS TOLD VEHICLE HAS LOSS OF STEERING CONTROL 3. NOTHING WAS DONE TO CORRECT PROBLEM BECAUSE OF WARRANTY BUT THERE WAS A RECALL FOR THE SAME PROBLEM ON THE EXACT VEHICLE BACK IN AUG OF 2005 FOR THE SAME PROBLEM THAT THE JEEP LIBERTY IS HAVING RIGHT NOW, THERE WAS OVER 800,000 RECALLS FOR THIS TYPE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188391April 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOST CONTROL OF MY 2004 JEEP LIBERTY AFTER A ROAD SHIFT THAT SENT THE SUV IN A TIZZY ON TWO WHEELS UNTIL I FINALLY HIT THE CAR IN FRONT OF ME. THERE IS A RECALL ON THE BALL JOINTS AND I HAVE NOT HEARD FROM MY DEALER AS TO WHEN THIS IS GOING TO BE FIXED OR INSTALLED ON THE RECALL. WONDERING IF THE TWO ARE RELATED??? I WAS NOTIFIED ABOUT THIS RECALL IN DECEMBER AND IT NOW HAS BEEN 4 MONTHS AND NO WORD FROM THE DEALER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10188096April 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2004 JEEP LIBERTY IN AUGUST 2006 WITH 19,000 MILES ON IT, FROM THE DAY I BOUGHT IT I COMPLAINED OF BAD SHIFTING. IT HAS BEEN IN THE SHOP 6 TIMES FOR THIS PROBLEM, WITH THE LAST TIME ON APRIL 2, 2007 WHEN THEY FINALLY PULLED THE PAN AND FOUND BRASS SHAVINGS! THEY CLAIMED THAT ONE SIDE OF CLUTCHES WERE COMPLETELY BURNT. I EXPLAINED TO THEM OVER AND OVER THAT IT HESITATED AND WOULD NOT ALWAYS WANT TO TAKE OFF. - *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188119April 17, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL F23 REGARDING THE LOWER BALL JOINT THAT HAS NOT BEEN HONORED. THE CONTACT BEGAN HEARING CRUNCHING NOISES. HE CALLED THE DEALER AT LEAST ONCE A WEEK, AND WAS TOLD THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO REPAIR THE VEHICLE BECAUSE HE NEEDED THE VEHICLE EVERYDAY. THE CURRENT MILEAGE WAS 56,000, AND FAILURE MILEAGE WAS UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187477April 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE CONTACT STATED THAT THE 2004 JEEP LIBERTY WAS EXPERIENCING THE SAME SYMPTOMS DESCRIBED IN RECALL 07V192000, BUT THIS VEHICLE WAS NOT INCLUDED. SHE WOULD LIKE TO HAVE THE SCOPE OF THE RECALL EXPANDED FOR THE INTERMITTENT RADIO/IP/SIDE MIRRORS/REAR WIPER. THERE WAS ALSO A BUZZING SOMEWHERE IN THE DASHBOARD. *AK THE SPEEDOMETER WAS ACTING ERRATICALLY. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187373April 9, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*-THE CONTACT STATED THAT SHE OWNS A 2004 JEEP LIBERTY WITH FAILURE MILEAGE 35,000. THE CONTACT WAS HAVING PROBLEMS WITH THE LEFT REAR CALIPER, ROTOR, AND BRAKE PADS. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY CHARGED HER FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WERE BOTH 35,000 MILES.*AK SPOKE WITH CONSUMER NEED TO RESEND FORM. 10/16/07 * LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186811April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 IN DECEMBER 2006. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE NUMBER 12 ON THE LIST OF REPAIRS. THE DEALER HAS SINCE STATED THAT RECALL REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. THE CURRENT MILEAGE WAS 9,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186906April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE IN NOVEMBER 2006 FOR THE LOWER BALL JOINTS. THE CONTACT SPOKE WITH THE DEALER ON FOUR OCCASIONS ,AND THEY DID NOT HAVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 16,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186738April 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH THE VEHICLE PRODUCED A GRINDING SOUND WHILE TURNING AND DRIVING IN REVERSE THROUGH SNOW AND ICE. THE DEALER STATED THAT THEREWAS A FOUR PAGE WAITING LIST, AND WAS UNABLE TO GIVE THE CONTACT AN ESTIMATED TIME FOR REPAIRS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLEWAS THE CONTACT'S ONLY MEANS OF TRANSPORTATION. THE CURRENT MILEAGE WAS 48,000, AND THE FAILURE MILEAGE WAS 32,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185836March 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED HER 2004 JEEP LIBERTY LOWER BALL JOINT RECALL (06V288000) ON JANUARY 1, 2007 AND CHRYSLER IS NOT HONORING THE RECALL AND GETTING THE REPAIR PROCESSED IN A TIMELY MANOR. THE CONTACT STATED THAT THIS WAS HER ONLY VEHICLE. THERE ARE ONLY 3 PARTS PER WEEK BEING DISBURSED TO EACH DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186851March 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP LIBERTY CUSTOMER IS REQUESTING REIMBURSEMENT OF THE COST OF CAR REPAIR AND CAR RENTAL RELATED TO CAR ACCIDENT/CRASH CAUSED BY THE LOSS OF STEERING CONTROL**NAR**CC THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE BALL JOINTS. . *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10185569March 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED CONCERNING RECALL NOTICE # 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT REPAIR WORK COULD START NO EARLIER THAN 4-6 MONTHS. THE CURRENT AND FAILURE MILEAGE WERE 18000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184816March 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. CONTACT RECEIVED RECALL NOTICE 06V288000. CHRYSLER STATED THAT SHE WAS NUMBER 80 ON THE WAITING LIST. THERE WERE NO FAILURES AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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