Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10370573December 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
AFTER BUYING THE CAR AS JEEP LIBERTY RENEGADE 2003 USED AT ABOUT 40,000 MILES. THE SECOND TIME I DROVE THE CAR ON THE INTERSTATE THE CAR STARTED STALLING AND RUNNING VERY ROUGH. I LIMPED IN FOR ABOUT 15 MILES TO THE REPAIR SHOP AND PROBLEM WAS DIAGNOSED AS A FAULTY CRANK SENSOR. THAT WAS REPLACED AND CAR RAN FINE FOR 4 YEARS. NOW WITH 66000 MILES THE CAR STALL WHILE DRIVING AT LOW SPEED. RESTARTED AND TOOK CAR IN AND PROBLEM WAS DIAGNOSED AS A FAULTY CRANK SENSOR AGAIN, BUT PART HAD TO BE ORDERED AND CAR WAS RUNNING FINE. SO I DECIDED TO DRIVE CAR WHILE WAITING FOR THE PART AND NEXT DAY THE CAR WOULD NOT START. WHEN TOW TRUCK ARRIVED CAR STATED FINE BUT HAD CAR TOWED TO REPAIR SHOP. THE SENSOR WAS REPLACED BUT THE SHOP STILL WAS HAVING PERIODIC STALLING PROBLEM. IT WAS FINALLY DIAGNOSED AS A FAULTY CAM SHAFT SENSOR WHICH WAS REPLACED AND NOW THE CAR IS RUNNING FINE. LOOKS LIKE JEEP HAS A PROBLEM WITH THE SENSORS IN THE JEEP RENEGADE MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369967December 11, 2010
POWER TRAIN:DRIVELINE
I'VE REPLACED THREE FRONT DRIVE SHAFTS ON MY LIBERTY SPORT WITHIN A YEARS TIME. THIS JEEP ISN'T ABUSED AND IS DRIVEN IN THE CORRECT MODE FOR THE ROAD CONDITIONS. THE BELIEF IS THAT THE FOUR WHEEL DRIVE WILL NOT DISENGAGE PROPERLY BUT NO ONE SEEMS ABLE TO FIND THE ROOT CAUSE OF THESE MALFUNCTIONS. I BASICALLY HAVE NO "SHIFT ON THE FLY", AND MUST BE STOPPED WITH THE VEHICLE IN NEUTRAL WHEN ENGAGING OR DISENGAGING ANY FOUR WHEEL DRIVE MODE. SOMETIMES IT REQUIRES MANY ATTEMPTS TO FULLY DISENGAGE! IF UNABLE TO DISENGAGE THE FOUR WHEEL DRIVE, EVEN FULL TIME MODE, THE FRONT DRIVE SHAFT COMES "UNGLUED" WHERE IT CONNECTS TO THE TRANSFER CASE AND BASICALLY MAKES THE VEHICLE UNSAFE AND UNABLE TO DRIVE UNTIL THE FRONT DRIVE SHAFT IS REMOVED, WHICH IN TURN NULLIFIES THE FOUR WHEEL DRIVE FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369921December 10, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY ULTD. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN HE HEARD A LOUD RUMBLE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE CONTACT THAT THE FRONT RIGHT PASSENGER BALL JOINT WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 257,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367305November 23, 2010
SUSPENSION:FRONT
IN OCTOBER OF 2010 PASSENGER SIDE LOWER BALL JOINT FAILED WHEN ATTEMPTING TO TURN INTO A PARKING LOT. DISCOVERED A RECALL WAS ORDERED ON VEHICLE BUT NEVER RECEIVED NOTICE. ON 10/26/2010 DEALERSHIP STATED THAT THEY DID REPLACE BOTH LOWER BALL JOINTS HOWEVER ON 11/11/2010 DRIVER SIDE LOWER BALL JOINT FAILED AT HIGHWAY SPEED CAUSING A SERIOUS AUTOMOBILE ACCIDENT. THERE WAS ALSO SIGNIFICANT FRONT END DAMAGE AND AIRBAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10367139November 22, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARMS) IN NOVEMBER 2010. ON NOVEMBER 18, 2010, THE FRONT DRIVER SIDE TIRE SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THE REPAIR FOR THE RECALL SHOULD HAVE BEEN PERFORMED APRIL 2010. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365650November 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR INSIDE THE REAR PASSENGER DOOR BROKE AND CAUSED THE WORM CORD TO SHOOT OUT OF THE DOOR LOCKING MECHANISM. THEREFORE THE WINDOW FELL INSIDE OF DOOR AND DOOR WOULD NOT SHUT OR LOCK AND THE WINDOW WILL NO LONGER MECHANICALLY MOVE UP OR DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365021November 8, 2010
SEATS
REAR BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN TIP SEAT FORWARD AND WHEN EMERGENCY BREAKING IS NEEDED SEAT SHIFTS MODERATELY FORWARD. THIS IS A HAZARD TO ME AS THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363984November 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY WINDOW FALLING INSIDE DOOR -- EIGHTH (8TH) TIME ON THIS VEHICLE. SAFETY ISSUE BECAUSE OF CHILDREN RIDING IN THE REAR SEAT AND WINDOW IS UNABLE TO BE BROUGHT TO A CLOSE. I BOUGHT THIS LIBERTY NEW AND HAVE GARAGED IT THE ENTIRE TIME BUT THE REPAIR PARTS ARE WORTHLESS. WHY WON'T CHRYSLER BE FORCED TO REPAIR THESE WINDOWS WITH PARTS THAT DO NOT BREAK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362992October 30, 2010
ENGINE AND ENGINE COOLING
VEHICLE STALLS WHEN DRIVING. 2003 JEEP LIBERTY SPORT/FREEDOM. WHEN DRIVING, CAR FELT LIKE IT WAS TIGHTENING, CHECK ENGINE LIGHT CAME ON, RPM DIAL STARTED SPINNING LIKE CRAZY, AND THE CAR COMPLETELY SHUT DOWN. TOWED TO MECHANIC, TOLD CODE REGISTERED CAM SHAFT SENSOR. REPLACED! PICKED UP VEHICLE, DROVE 4 MILES, SHUT DOWN AGAIN. IF VEHICLE SITS AND COOLS OFF, IT WILL RESTART. DROVE BACK TO MECHANIC, HE REPLACED CAM SHAFT SENSOR - THINKING IT WAS DEFECTIVE. NEXT MORNING, ON WAY TO WORK, STALLED WHILE DRIVING AGAIN. SO, THREE DAYS IN A ROW, SAME PROBLEM. VERY DANGEROUS!!!!!!. THIS TIME CODE REGISTERED COMPUTER PROBLEMS, AND HE SUGGESTED I TAKE TO DEALER, AS CODE PART WAS COVERED UNDER FEDERAL EMISSIONS WARRANTY. TOOK TO DEALER ON FRIDAY, OCTOBER 22 - 8 DAYS NOW (ALSO NEED TO DO RECALL WORK, APPARENTLY THAT'S NOT HIGH ON A DEALER'S LIST) AND HE SAID HE CAN'T GET IT TO STALL, AND HIS CODE IS REGISTERING A TRANSMISSION ISSUE. I KNOW I'M A 'GIRL', BUT IT DOESN'T MAKE SENSE THAT THE CAR WOULD COMPLETELY SHUT DOWN IF THE TRANSMISSION HAD GEAR PROBLEMS. THE CAR COMPLETELY SHUTS DOWN! WONDERING WHY NO RECALL - SEEMS LIKE OTHER JEEP OWNERS HAVE SIMILAR PROBLEMS (READING THREADS ON INTERNET). I THINK DEALER MAY BE TRYING TO SAVE COSTS, BECAUSE I TOLD HIM I NO LONGER FEEL SAFE IN THE VEHICLE AND MAY TRADE OR SELL. HE SAID PART IS $875, BUT CAN'T GUARANTEE THAT IS PROBLEM, HE HAS TO CLEAR ALL THE CODES 1ST. HOW DOES HE KNOW THE COMPUTER ISN'T KICKING OUT FAULTY CODES AT THIS POINT? I SAY THIS BECAUSE WHEN WE REPLACED THE CRANK SHAFT SENSOR, THE COMPUTER SAID IT WAS STILL BAD, ALTHOUGH IT WAS A BRAND NEW PART. AND, THE MECHANIC DID NOT GET THE CODE THE DEALER IS GETTING NOW. SEEMS LIKE JEEP HAS A PROBLEM, BUT NO SOLUTION. BTW, MY 7 YEAR/70,000 MILE WARRANTY APPARENTLY EXPIRED ON MAY 24, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361878October 23, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING HEADLIGHTS TURN ON & OFF INTERMITTENTLY WITHOUT ANY ACTION FROM THE DRIVER. THIS IS A DANGEROUS SITUATION WHEN IT HAPPENS, FREQUENCY VARIES FROM DAILY TO ONCE A WEEK. ANOTHER (RELATED?) ACTION STARTED HAPPENING AT THE SAME TIME, ALSO INTERMITTENT ENGINE WILL SHUT OFF WHILE DRIVING. ENGINE WILL USUALLY RESTART BUT NOT IDLE WITHOUT HOLDING THE GAS PEDAL DOWN. AFTER TURNING OFF AND WAITING A SHORT TIME THE ENGINE WILL START AND IDLE FINE FOR A MATTER OF MINUTES OR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360079October 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WINDOW REGULATORS HAD TO BE REPLACED THREE TIMES AT A LOCAL REPAIR SHOP AS THE WINDOWS WOULD NOT MOVE UP OR DOWN IN THE DOOR FRAME. THE CONTACT HAD TO COVER ALL REPAIR EXPENSES AS THERE WERE NO RELATED RECALLS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359994October 11, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
RECALL J17 FRONT SUSPENSION UPPER BALL JOINTS 2003 JEEP LIBERTY MY VEHICLE WAS TAKEN TO A CHRYSLER DEALER THAT DIDN'T ORDER THE PARTS FOR MY APPOINTMENT THAT WAS SET TWO WEEKS IN ADVANCE. THEY ENTERED MY PROBLEM IN THEIR SYSTEM MY THIS RECALL J17. THE DEALER COULDN'T PROVIDE ME WITH A LOANER CAR OR RENTAL? I THAN CONTACTED CHRYSLER CUSTOMER SERVICES AND THEY COULDN'T ASSIST ME EITHER. THE DEALER IS SAID MY VEHICLE PARTS WAS ON A BACK ORDER AND NOW I AM WITHOUT VEHICLE FOR 3-5 DAYS. I WORK AND HAVE A 10 YEAR OLD THAT NEEDS OUR CAR. WHAT REMEDY IS THERE TO MY PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359461October 6, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 2 MPH, THE CONTACT NOTICED THAT THE DRIVER SIDE REAR WINDOW SUDDENLY DROPPED INSIDE THE DOOR. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358232September 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TRAVELING 25 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE CONTACT STATED THAT THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE USING THE BRAKES. THE THROTTLE SENSOR WAS REPLACED THREE TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 88,000. UPDATED 01/11/2011*LJ UPDATED 03/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357773September 27, 2010
SEATS
WELD OF DRIVER SIDE FRONT SEAT BROKE. CAR HAS NEVER BEEN IN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357898September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHOUT WARNING, THE POWER WINDOW REGULATORS IN MY 2003 JEEP LIBERTY SPORT FAILED. BOTH THE DRIVER AND PASSENGER REAR WINDOWS STOPPED WORKING WITHIN MONTHS OF EACH OTHER. I HAD THEM FIXED AND NOW JUST A FEW MONTHS LATER THE PASSENGER SIDE WINDOW IN THE REAR HAS STOPPED WORKING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THE JEEP LIBERTY. THE FAULTY PART(S) NEED TO BE RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357178September 23, 2010
VISIBILITY
WINDOWS FALL OUT OF TRACK, DOWN INTO DOOR. 2003 JEEP LIBERTY THIS HAS HAPPENED 3 TIMES IN 1 YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356737September 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOWS HAVE FALLEN DOWN INTO DOOR. 2 OF WHICH WERE REPLACED A MONTH AGO. THE OTHER 2 FELL TWO WEEKS AFTER TAKEN TO DEALERSHIP. I WAS CHARGES $100 FOR FIRST TIME. THEY SAID THEY LOOKED AT THE OTHER TWO AND THEY WERE OK. NOW THEY WANT ANOTHER $100 FOR THE OTHER TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356283September 18, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS ON MY 2003 JEEP LIBERTY HAVE BEEN REPLACED BY JEEP DURING WARRANTY, THEN BY ME POST WARRANTY A TOTAL OF 6 TIMES. EACH REGULATOR ASSEMBLY COSTS ME $172 AND THEY ONLY APPEAR TO LAST 1-2 YEARS, EVEN WITH MINIMAL USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355667September 15, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. SIX MONTHS AGO HE RECEIVED A RECALL NOTICE FOR THE UPPER BALL JOINTS, BUT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED HIM THEY WILL CONTACT HIM WHENEVER THE PARTS ARRIVE. THE DEALER CONTINUES TO STATE THEY DO NOT HAVE THE PARTS FOR THE REPAIRS. HE CONTINUES TO CONTACT THE DEALER BUT HAD NOT TRIED ANOTHER DEALERSHIP. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 82,000. UPDATED 10/15/10 BF THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. UPDATED 10/21/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty