Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10201011August 28, 2007
TIRES
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE CAN ONLY PURCHASE P215\75\R16 SIZED TIRES BECAUSE THERE ARE NO SNOW TIRES AVAILABLE FOR HIS VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED TRIED SEVERAL DIFFERENT DEPARTMENTS TO OBTAIN THE SNOW TIRES TO NO AVAIL WAS INFORMED BY DEALER IF ANY ALTERATIONS WERE MADE TO THE SIZE OF THE TIRE THE WARRANTY WILL BE NULL AND VOID. UPDATED 09/10/07 *TR UPDATED 09/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200662August 24, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE CATALYTIC CONVERTER LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO DRIVE AFTER IT HAD BEEN REPAIRED BY THE DEALER. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, WHO STATED THAT THE VEHICLE SHOULD HAVE BEEN DEEMED AS DESTROYED AND WOULD NOT PERFORM ANY REPAIRS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT IT ONLY NEEDED AN ALIGNMENT. HOWEVER, THE VEHICLE REMAINED DIFFICULT TO DRIVE AND MADE A THUD NOISE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 52,917.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201445August 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION
2004 JEEP LIBERTY SPORT HAS LOSS OF POWER AND IS QUITTING CUSTOMER STATES THAT HE HAS HAD MULTIPLE PARTS FIXED AND REPLACED AND NOW THE VEHICLE HAS THE SAME FAILURE PROBLEMS AS LAST YEAR. **NAR**KB THE CONSUMER HAS HAD 2 FUEL PUMPS REPLACED, A WIRING HARNESS IN THE FIREWALL, CRUISE CONTROL SENSOR REPLACED, THE ENTIRE MODULE REPLACED, BALL JOINT REPLACED AND NOW THE VEHICLE IS LOSING POWER AND QUITTING AGAIN. THE CONSUMER FURTHER STATED THAT THE SPEEDOMETER AND TACHOMETER BOTH ARE GOING CRAZY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200378August 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING BEGAN TO FAIL. THE CONTACT ATTEMPTED TO HAVE THE LOWER BALL JOINT RECALL REPAIRED IN MARCH OF 2007. SHE ALSO RECEIVED AN F23 RECALL LETTER ON JULY 24, 2007. THE JEEP DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE. THE CONTACT IS AWARE OF THE RISK INVOLVED WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200105August 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE IS UNDER SAFETY RECALL NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). SINCE JANUARY OF 2007, HE HAS ATTEMPTED TO SCHEDULE AN APPOINTMENT AT TWO DIFFERENT DEALERS, BUT HAS NOT RECEIVED A RESPONSE. HIS NAME HAS BEEN PLACED ON A WAITING LIST. THE CURRENT MILEAGE WAS 13,800 AND FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199601August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2004 JEEP LIBERTY 3 MONTHS AGO FROM THE JEEP DEALERSHIP IN ROCKVILLE, MD. THIS WEEK I GOT A LETTER IN THE MAIL SAYING THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS, IMMEDIATELY AFTER READING THIS I CALLED MY DEALERSHIP TO MAKE AN APPOINTMENT TO GET THIS FIXED. THE DEALERSHIP TELLS ME THAT THE PARTS ARE ON BACKUP AND WONT BE IN THE SHOP FOR A FEW MONTHS! THIS IS A HUGE CONCERN AND PROBLEM, I SHARE THIS VEHICLE WITH MY 21 YEAR OLD SISTER AND AM AFRAID OF OUR POWER STEERING GOING OUT ON US AND CAUSING A DANGEROUS ACCIDENT. A FEW MONTHS IS WAY TOO LONG TO WAIT ON A RECALL AS SERIOUS AS THIS! I WOULD APPRECIATE HELP WITH THIS VERY SERIOUS ISSUE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198975August 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED SAFETY RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) TWO DAYS AGO. SHE CALLED NUMEROUS DEALERS, BUT HAS BEEN UNABLE TO SCHEDULE AN APPOINTMENT. THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE, HOWEVER, WHEN SHE CONTACTED THE LOCAL DEALER, THEY STATED THAT IT WOULD TAKE A 1/2 DAY TO A FULL DAY. THE DEALER ALSO STATED THAT THEY WERE NOT RESPONSIBLE FOR PROVIDING A RENTAL OR LOANER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198991August 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. BEGINNING ON DECEMBER 20, 2006, THE CONTACT HAS RECEIVED TWO NOTICES FOR RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE HAS ATTEMPTED TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR, BUT THE DEALER CONTINUES TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THEY DO NOT HAVE TIME TO MAKE THE REPAIR. THE MANUFACTURER PLACES HIM ON HOLD EACH TIME HE CALLS. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198809August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 38 MPH, THE VEHICLE PULLED TO THE RIGHT AND DROVE INTO A DITCH. SHE TURNED THE STEERING WHEEL TO THE LEFT AND CRASHED INTO A DRAIN PIPE, WHICH CAUSED THE VEHICLE TO ROLL OVER. THE TOW TRUCK DRIVER BELIEVED THAT A FAILED AXLE CAUSED THE CRASH. THE INSURANCE COMPANY STATED THAT THE VEHICLE ROLLED OVER DUE TO CRASHING INTO THE DRAIN PIPE. THE DRIVER SUSTAINED A BROKEN WRIST. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN ID # 06V288000) ONE MONTH AFTER THE CRASH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 99,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10198883August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY DEALERSHIP HAS FAILED TO ADDRESS A SAFETY RECALL WITHIN A REASONABLE PERIOD OF TIME. THE RECALL WAS ISSUED BY DAIMLER CHRYSLER OVER 12 MONTHS AGO, AND I'VE REGISTERED MY VEHICLE WITH BOTH THE MANUFACTURER AND THE DEALERSHIP. HOWEVER, I'VE NOT RECEIVED ANY FOLLOW-UP SINCE THE REGISTRATION. THIS IS UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198796August 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL NOTICE 7 MONTHS AGO;CONTACTED DEALER TO MAKE REPAIRS AND HAVE NOT HEARD FROM THEM SINCE; CALLED SEVERAL TIMES ONLY TO BE TOLD THE REPLACEMENT PARTS HAD NOT YET ARRIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198457August 3, 2007
UNKNOWN OR OTHER
I HAVE ATTEMPTED 3 TIMES TO GET MY RECALL TAKEN CARE OF ON MY 2004 JEEP LIBERTY. EACH TIME SOMEONE HAS ASSURED ME THE PART WOULD BE ORDERED AND THEY WOULD CALL ME WHEN IT CAME IN. I HAVE NOT HEARD ANYTHING TO DATE. THIS HAS OCCURRED SINCE PRIOR TO ME RECEIVING THE FIRST RECALL IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198295August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS 2004 JEEP LIBERTY. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN #06V288000) IN DECEMBER OF 2006 AND ANOTHER ONE ON AUGUST 1, 2007. AS OF AUGUST 2, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 5,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197916July 31, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN DECEMBER OF 2006, THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT THEY WOULD PLACE HER NAME ON A WAITING LIST BECAUSE THEY DID NOT HAVE THE PART. SHE SPOKE WITH THEM IN MARCH OF 2007 AND THE PART WAS STILL UNAVAILABLE. AS OF JULY 31, 2007, THE VEHICLE HAS YET TO BE REPAIRED. THE CONTACT FELT THAT THE WAIT TIME WAS TOO LONG. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197199July 23, 2007
STEERING
LOSS OF CONTROL OF VEHICLE ON ENTRANCE RAMP TO HIGHWAY. VEHICLE PULLED HARD TO THE LEFT, ENDED UP COMING TO A STOP FACING ON COMING TRAFFIC. DEALER COULDN'T FIND ANYTHING WRONG, COMPONENTS INVOLVED IN PREVIOUS RECALL HAD ALREADY BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196586July 17, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN JANUARY OF 2007, THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER PLACED HER NAME ON THE WAITING LIST FOR THE REPAIR AND STATED THAT THE WAIT TIME WOULD BE SIGNIFICANT BECAUSE THEY WERE ONLY RECEIVING A FEW PARTS PER WEEK. AS OF JULY 17, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 69,779 AND THE FAILURE MILEAGE WAS INAPPLICABLE. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194799June 27, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON DECEMBER 16, 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST AND CONTACT HER WHEN THE PART ARRIVED. AS OF JUNE 27, 2007, THE RECALL REPAIR HAS NOT BEEN PERFORMED. THE DEALER STATED THAT THEY ONLY RECEIVE THREE OR FOUR PARTS PER WEEK. THE CONTACT FELT THAT THE WAITING PERIOD IS TOO LONG. NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 27,000 AND THE FAILURE MILEAGE IS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193705June 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING THE 2004 JEEP LIBERTY AND SHOPPING AT HOME DEPOT THE RIGHT SIDE TIRE COMPLETELY FELL OFF WHILE FINDING A PARKING SPOT. HAD CAR TOWED FOR REPAIR. HAD TO HAVE UPPER AND LOWER BALL JOINTS REPLACED, AND SUSTAINED FENDER DAMAGE. SUBMITTED REQUEST FOR REIMBURSEMENT TO CHRYSLER/JEEP, AND THEY ONLY PAID FOR HALF OF THE REPLACEMENT OF THE LOWER BALL JOINTS ONLY. DID NOT REIMBURSE FOR TOWING OR FENDER DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194493June 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP LIBERTY SAFETY RECALL- LOWER BALL JOINTS CUSTOMER STATES IT HAS BEEN FOUR MONTHS AND STILL HAVE NOT BEEN ABLE TO GET IT FIX YET**CC THE CONSUMER WAS TOLD THE BALL JOINTS WERE ON BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193565June 18, 2007
ELECTRICAL SYSTEM
NO WARNING. EFECT AS DESCRIBED BY DEALER INVOLVED A DEFECTIVE BCM, BODY CONTROL MODULE. PEEDOMETER, HEADLIGHTS, DOOR LOCKS, WIPERS, POWER WINDOWS, AIR CONDITIONING WOULD NOT WORK. REAR GLASS HATCH OPENED AND WOULD NOT CLOSE/LATCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty