Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10399551May 9, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT CAUCUSING A CRASH. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD MOMENTARILY BEFORE CONTINUING. THE CONTACT SUSTAINED BRUISES TO THE LEFT ARM AND RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,744.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10398850May 3, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS MALFUNCTIONED AND OPENED INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED THE CONTACT THAT THE REGULATORS WOULD NEED TO BE REPLACED DUE TO A PLASTIC COMPONENT. THE VEHICLE WAS REPAIRED SIX TIMES AND FOR THE SAME EXACT FAILURE. THE MOST RECENT FAILURE WAS THE SEVENTH OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397237April 24, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 JEEP LIBERTY AND THE ELECTRIC WINDOW MOTORS HAVE GONE OUT 4 TIMES FROM 2007 TO PRESENT. 3 MOTOR/REGULATORS HAVE STOPPED WORKING IN THE REAR DRIVE WINDOW (THE ORIGINAL AND 2 REPLACEMENTS), AND NOW THE PASSENGER SIDE WINDOW MOTOR IS OUT. THE WINDOW JUST DROPS AND WILL ONLY MOVE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397148April 22, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN SUDDENLY THE REAR PASSENGER SIDE WINDOW GLASS RELEASED DOWNWARD IN THE OPEN POSITION. THE CONTACT TEMPORARILY SECURED THE WINDOW GLASS WITH DUCK TAPE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FAILURE WAS RELATED TO A DEFECTIVE WINDOW REGULATOR. THE DEALER ALSO ADVISED THAT THE FAILURE WAS A COMMON ISSUE WITH THE MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396188April 8, 2011
POWER TRAIN
APPLIED BRAKES TO STOP VEHICLE, PUT TRANSMISSION INTO PARK, TURNED KEY OFF, REMOVED KEY, OPENED DRIVER DOOR, TOOK FOOT OF BRAKE PEDAL, EXITED VEHICLE,STARTED TO WALK BEHIND VEHICLE, NOTICED VEHICLE DRIFTING TOWARDS ME, OPENED DRIVER DOOR, ATTEMPTED TO JUMP IN TO APPLY BRAKES, TUMBLED HALFWAY OUT OF VEHICLE (STRAINED NECK AND KNEE), PULLED MYSELF IN BY THE STEERING WHEEL, APPLIED BRAKE AS VEHICLE HIT PARKED PICKUP TRUCK, STARTED VEHICLE, MOVED BACK INTO PREVIOUS PARKING SPACE, APPLIED BRAKES, PUT TRANSMISSION INTO PARK, TURNED OFF KEY, TOOK FOOT OF BRAKE PEDAL, VEHICLE STARTED TO DRIFT (AGAIN), APPLIED FOOT BRAKE AND EMERGENCY BRAKE, VEHICLE STOPPED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10394108April 4, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS GO OUT AND HEAR CLICKING NOISE. THIS IS A DANGEROUS FLAW. THIS IS INTERMITTENT AND THE DEALER CAN NOT SEEM TO FIND THE PROBLEM. IN DOING RESEARCH THERE IS A LARGE HISTORY OF THIS EXACT PROBLEM ON THE JEEPS FROM YEARS 2002-2004. THE LIGHTS FINALLY CAME ON BUT ON A DARK CURVEY HILL WITH CLIFFS COULD HAVE CAUSED A INJURY OR FATAL CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394136April 4, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE SPEEDOMETER SENSORS. THE LOCAL MECHANIC REPLACED THREE SENSORS AND THE SPEEDOMETER WORKED FOR ONE YEAR BEFORE FAILING AGAIN. THE CONTACT WAS CONCERNED BECAUSE HE WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS TRAVELING. THE DEALER WAS CONTACTED AND THEY ADVISED THAT THE FAILURE WOULD NEED TO BE DIAGNOSED TO DETERMINE HOW TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 79,554.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390110March 14, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILS AND WINDOW STAYS DOWN. THIS HAS HAPPENED 4 TIMES ON MY 2002 LIBERTY AND NOW FIVE TIMES ON MY WIFE'S 2003 LIBERTY. IT IS ALL OVER THE INTERNET ABOUT THIS DEFECTIVE PART. WHY HAS THIS NOT BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390729March 10, 2011
VISIBILITY, UNKNOWN OR OTHER
I HAVE REPLACED NINE WINDOW REGULATORS, AFFECTING ALL FOUR WINDOWS. THE WINDOWS SIMPLY DROP INTO THE DOOR FRAME, LEAVING PASSENGERS VULNERABLE AND THE JEEP UNSECURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389748March 10, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE WINDOW REGULATOR FAILED AND CAUSED THE REAR DRIVER AND PASSENGER SIDE WINDOW TO INTERMITTENTLY OPEN WITHOUT INTENT. THE FAILURE WOULD OCCUR WHEN THE ENGINE WAS TURNED OFF OR IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE WINDOW REGULATOR WAS REPLACED FOUR DIFFERENT TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386979March 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT NOTICED THAT THE WINDOWS WERE OPENED ON THE VEHICLE YET SHE HAD NOT ENGAGED THEM. THE CONTACT THEN ATTEMPTED TO CLOSE THE WINDOWS AS THEY EXHIBITED AN ABNORMAL SQUEALING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE REAR PASSENGER WINDOW REGULATOR WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,075.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386908March 8, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY POWER WINDOWS BROKE IN THE BACK SEAT OF MY 2003 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384778February 28, 2011
SUSPENSION
TL-THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 09V119000 ( SUSPENSION:FRONT:CONTROL ARM). SHE HAS TRIED TO CONTACT THE DEALER AND THE MANUFACTURER AND THEY ADVISED 6 MONTHS AGO THAT THE PARTS STILL NOT AVAILABLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. TB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384503February 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE WAS EXHIBITING AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 135,000 AND THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383086February 17, 2011
STEERING
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE INSERTED THE KEY INTO THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A PIECE OF THE STEERING COLUMN BROKE AND WAS PREVENTING THE KEY FROM TURNING. THE MECHANIC STATED THAT THE UNLESS SOMETHING LONG WAS STUCK INTO THE IGNITION LIKE A SCREWDRIVER, THE IGNITION COULD NOT BE TURNED OVER. THE MECHANIC CALLED THE MANUFACTURER WHO STATED THAT THEY WERE NO LONGER MAKING THE PART NEEDED FOR REPAIR AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 80,400. UPDATED 03/22/11*LJ UPDATED 05/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379431January 28, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT OVER A SPAN OF SEVEN YEARS, EACH OF THE WINDOWS FAILED AND DROPPED DOWN INTO THE DOOR PANEL ABNORMALLY. THE FAILURE OCCURRED WHILE THE CONTACT WAS DRIVING AND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND AN INDEPENDENT MECHANIC TO BE REPAIRED FOR A TOTAL OF FIVE TIMES. THE CONTACT WAS INFORMED THAT A PLASTIC PART WITHIN THE WINDOW MECHANISM HAD MELTED, CAUSING THE GLASS TO DROP DOWN INTO THE DOOR PANEL. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10378786January 26, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONTROL MECHANISM FOR THE RIGHT REAR ELECTRIC WINDOW BROKE AND WINDOW FELL DOWN. WOULD NOT ROLL UP. MECHANIC SAID CONTROL WAS BROKEN AND THAT WHOLE CONTROL MECHANISM WOULD HAVE TO BE REPLACED AS THAT IS THE ONLY WAY THAT JEEP SELL PART EVEN THOUGH ONLY PART OF MECHANISM WAS BROKEN AND ELECTRIC MOTOR STILL WORKED. VERY EXPENSIVE REPAIR FOR A PART THAT SHOULD BE SOLD SEPARATELY. I HAVE SEEN OTHER SIMILAR COMPLAINTS. LOOKS LIKE THIS IS A FAULTY PART ON THE JEEP LIBERTY. CAR ONLY HAD 68,000 MILES EVEN THOUGH IT IS A 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378511January 24, 2011
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON MY 2003 JEEP LIBERTY RENEGADE WHILE DRIVING HOME ON I-15 THE DOOR LIGHT CAME ON THE DASH IT WAS OBVIOUS A WINDOW WAS ALSO OPEN AS THE ON RUSH OF WIND, I PULLED OVER TO FIND THE BACK DOOR WAS AJAR AND THE WINDOW WAS DOWN, I PULLED ON THE HANDLE TO CHECK IT OUT AND CLOSE THE DOOR, AND A RED LOOKING TYPE OF COIL APPROX 10 INCHES LONG WAS STICKING OUT AND LAYING ACROSS THE DOOR LOCK AND JAMMING THE DOOR LOCKING DEVICE INSIDE THE DOOR, I HAD TO SHOVE IT BACK INTO THE DOOR LOCK ASSEMBLY TO GET THE DOOR SHUT. THIS RED COIL IS THE MECHANISM THAT CONTROLS THE WINDOW AS MY LEFT REAR WINDOW REGULATOR HAS FAILED AND THE WINDOW STAYS ALL THE WAY DOWN. THIS IS AN ONGOING PROBLEM WITH ALL FOUR WINDOWS, THE LAST TIME IT WAS IN FOR REPAIR WAS 4 MONTHS AGO AND IT COST ME MONEY EACH TIME, THIS IS THE SECOND TIME IT HAS CAUSED THE DOOR TO POP OPEN WHILE THE VEHICLE WAS MOVING. I HAVE HAD IT IN FOR WINDOW REGULATOR PROBLEMS APPROX 12 TIMES. THANK YOU FOR LOOKING INTO THIS FOR ME AS THE DODGE REPS JUST SHRUG THEIR SHOULDERS LIKE THEY DON'T BELIEVE IT OR JUST DON'T CARE. SOMETHING HAS TO BE DONE ABOUT THIS HAZARD, LEMON LAW, NATIONAL NEWS, CLASS ACTION , SOMETHING. NEXT TIME I WILL TAKE A PHOTO , AND CALL WITNESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375256January 9, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING MY 2003 JEEP LIBERTY SPORT, I HEARD A LOUD AND DISTRACTING THUD, ONLY TO DISCOVER THAT THE BACK WINDOW ON THE DRIVERS SIDE HAD FALLEN INTO THE DOOR. THE DOOR ALSO BECAME JAMMED AND I WAS UNABLE TO OPEN IT FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS HAPPENED TO THE OTHER BACK WIDOW JUST 9 MONTHS PRIOR TO THIS INCIDENT. AT THAT TIME I TOOK MY VEHICLE TO AN AUTO REPAIR SHOP, AND PAID TO HAVE IT FIXED.I HAVE READ SEVERAL COMPLAINTS ABOUT THIS HAPPENING IN THE JEEP LIBERTY. THE ISSUE IS A CHEAP, PLASTIC PART USED IN THE WINDOW REGULATOR. THIS IS A DESIGN FLAW, AND CHRYSLER WILL ONLY REPLACE THIS PART WITH ANOTHER CHEAP PLASTIC PART, RATHER THAN USING A STURDIER METAL PART. THIS IS AN EXPENSE ISSUE AS WELL AS A SAFETY ISSUE. THE NOISE THE WINDOW MAKES WHEN IT FALLS IS VERY DISTRACTING. ALL THE DOORS AND WINDOWS SHOULD BE FUNCTIONING PROPERLY IN CASE OF EMERGENCIES, AND THE DRIVER SHOULD BE ABLE TO CONTROL THE WINDOWS, IN ORDER TO AVOID DANGEROUS DEBRIS FLYING INTO THE CAR, NOT TO MENTION HAVING SOME CONTROL OVER OUTSIDE ELEMENTS. (WEATHER) CHRYSLER REALLY SHOULD DO A RECALL, AND STOP CHARGING JEEP OWNERS TO FIX WHAT IS THEIR FAULT IN THE FIRST PLACE-IT IS A DESIGN FLAW IN THE JEEP LIBERTY. MANY REPORTS FROM JEEP OWNERS MENTION THIS HAPPENING TO THE SAME WINDOW, OR MULTIPLE WINDOWS OVER AND OVER. THERE OUGHT TO BE A CLASS ACTION LAWSUIT AGAINST CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372811December 22, 2010
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY (RT17) HEADING NORTH, DOING ABOUT 55 AND GOT OFF AT EXIT 120 OR 121 AND AS I WAS DRIVING DOWN THE RAMP AT ABOUT 35 MPH DURING RUSH HOUR MY CAR JUST CAME TO A HALT. I HEARD A DING DING, NOTICED I HAD NO POWER STEERING OR POWER BRAKES AND COASTED TO THE SIDE OF THE RAMP. IT WENT FROM RIDING WITH NO PROBLEMS TO JUST DEAD. I CAN'T EVEN BEGIN TO THINK WHAT WOULD HAVE HAPPENED IF I WAS RIDING IN THE PASSING LANE OR THE MIDDLE LANE OF RT. 17 IN MIDDLETOWN, NY. I PROBABLY WOULD BE DEAD. MY SON WAS WITH ME ALSO. I HAD TO HAVE THE CAR TOWED HOME AND MY HUSBAND LOOKED AT IT AND TOLD ME THAT THE SPRING HAD BROKEN AND COME OFF AND THE ROCKER ARM AND TWO CLIPS. WE STILL DON'T KNOW HOW MUCH DAMAGE HAS BEEN DONE TO THE ENGINE. APPARENTLY, AND THIS IS FROM A JEEP MECHANIC. IN BOTH THE 3.7 AND 4.7 ENGINES, THE VALVE SEATS ARE STEEL AND THE CYLINDER HEADS ARE ALUMINUM AND THE TWO METALS CONTRACT DIFFERENTLY AND WHEN THEY DO THE VALVE SEATS FALL OUT OF THE HEAD. I HAVE SEEN THIS PROBLEM LISTED ON THE INTERNET BY SO MANY PEOPLE THAT IT'S UNFAIR THAT JEEP CAN DO THIS TO PEOPLE. I BOUGHT THIS CAR WITH AN INHERITANCE , I DON'T HAVE THOUSANDS OF DOLLARS TO FIX IT. I HAVE BOUGHT THE ROCKER ARM, THE SPRING AND THE CLIPS BUT STILL AT THIS TIME NEED A ROCKER ARM INSTALLER. THIS CAR HAS BEEN KEPT UP ON ALL FLUIDS AND CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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