Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10442170January 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD SEIZE AND THE STEERING WHEEL COULD NOT BE TURNED. ALSO, WHEN DRIVING APPROXIMATELY 5 -25 MPH, THERE WAS AN ABNORMAL CLICKING HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATELY FOUR MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE REPAIRS WERE MADE BY THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440591December 20, 2011
ELECTRICAL SYSTEM
MY FAN BLOWER JUST WORKS ON HIGH. MY ENGINE LIGHT ALWAYS ON. RUSTING BACK DOORS. I HAVE BEEN WAITING FOR RECALLS. I LOVE MY JEEP!!!! BUT JEEP NEEDS TO FIX MULTIPLE PROBLEMS. IT SUCKS THAT FAILED COMPONENTS DOES NOT LET YOU LIST SPECIFIC PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440417December 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE SERVICE WHEN THE MECHANIC ADVISED THAT THE BALL JOINT WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436829November 23, 2011
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION
I WAS ADVISED BY MY JEEP DEALERSHIP THAT MY 2003 JEEP LIBERTY NEEDS BOTH THE LEFT AND RIGHT FRONT UPPER CONTROL ARMS REPLACED. 2003 JEEP LIBERTY VEHICLES MANUFACTURED FROM MAY 2002 THROUGH SEPTEMBER 2002 HAVE BEEN RECALLED DUE TO THE FAILURE OF THIS COMPONENT. THE CHRYSLER RECALL IS NO. J17 (NHTSA CAMPAIGN ID 09V119000; NHTSA ACTION NUMBER EA08008). MY JEEP LIBERTY WAS MANUFACTURED IN OCTOBER 2002 - ONE MONTH AFTER THE RECALL PERIOD AND THEREFORE ISN'T ELIGIBLE FOR THIS RECALL. IN RESEARCHING CHRYSLER RECALL NO J17, THE ROOT CAUSE OF THE UPPER CONTROL ARM ISSUE WAS NEVER DETERMINED. IT WAS ONLY DETERMINED THAT 70% OF INCIDENTS OCCURRED DURING THIS TIME PERIOD WHILE ONLY ACCOUNTING FOR 11% OF VEHICLE PRODUCTION (A "SPIKE"). I ARGUE THAT SINCE MY JEEP WAS MANUFACTURED ONE MONTH AFTER THE RECALL PERIOD, AND REQUIRES UPPER CONTROL ARM REPLACEMENT, IT IS THE SAME ISSUE EXPERIENCE BY VEHICLES UNDER THE J17 RECALL. I ASK THAT EITHER: (1) CHRYSLER REPLACE MY UPPER CONTROL ARMS FREE OF CHARGE -OR- (2) NHTSA / ODI EXTEND THE RECALL TO COVER THE REMAINING 2003 JEEP LIBERTY VEHICLES NOT COVERED UNDER J17. I ASK FOR NHTSA / ODI'S ASSISTANCE IN SEEKING REIMBURSEMENT FROM CHRYSLER AND INVESTIGATING EXTENSION OF THE J17 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436126November 16, 2011
TIRES, TIRES:SIDEWALL
ALL FOUR GOODYEAR WRANGLER TIRES SIDEWALLS HAVE SEPARATED FROM TIRES AROUND WHITEWALL BAND. THUS RENDERING THE TIRES TO BE UNSAFE TO DRIVE. ALL FOUR TIRES ARE BEING REPLACED. GREAT AMOUNT OF TREAD REMAINING ONLY DRIVEN 30K MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436145November 16, 2011
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY JEEP TURN THEMSELVES ON AND OFF RANDOMLY. WHEN THE LIGHTS TURN ON AND OFF THERE IS A "CLICKING" NOISE INSIDE THE CAR NEAR THE DRIVERS SEAT/DASHBOARD. THIS HAS BEEN HAPPENING SINCE OCTOBER/NOVEMBER 2010 AND AFTER SEVERAL MECHANICS HAVE TRIED TO TROUBLESHOOT THERE HAS BEEN NO WAY TO RECTIFY AND DIAGNOSE THE PROBLEM SINCE IT IS AN INTERMITTENT ISSUE. THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE AN ACCIDENT THAT COULD INVOLVE MANY VEHICLES AND MAYBE DEATH OF SOME PASSENGERS AND DRIVERS DUE TO THE ABILITY NOT TO SEE MY VEHICLE. I RECOMMEND THAT CHRYSLER PLACE A RECALL ON THIS ISSUE ASAP SINCE I AM NOT THE ONLY LIBERTY OWNER THAT HAS THIS ISSUE. IT SEEMS TO BE AFFECTING LIBERTIES CROSSING OVER SEVERAL YEARS IN THIS TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435710November 15, 2011
AIR BAGS
WHEN I WAS DRIVING TO MY HOUSE IN PUENTE NUEVO COUNTY, SAN SEBASTIAN, PUERTO RICO, THE FRONT DRIVER AIRBAG EXPLODE WITHOUT COLLISION. I MADE A POLICE REPORT NUM. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435967November 15, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS GO OFF & ON WHILE DRIVING, ACCOMPANIED BY RELAY CLICKING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435173November 10, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
WHILE STOPPED AT A STOP LIGHT MY JEEP LIBERTY UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434731November 7, 2011
VISIBILITY, STRUCTURE:BODY
BOTH REAR WINDOWS HAVE FALLEN INTO WINDOW TRACKS DUE TO FAILURE OF A $.05 PIECE OF PLASTIC. THE DEALER REPAIR IS $600 TO REPLACE WINDOW ACTUATOR WITH NO PROMISE THAT THE FAILURE WILL NOT HAPPEN AGAIN, SINCE THE EXACT SAME PART THAT FAILS IS THE EXACT SAME PART THAT IS REPLACED. IT IS SIMPLY A DISGRACE THAT AN INDIVIDUAL CAN "GOOGLE" THIS ISSUE ON JEEP LIBERTY'S AND SEE THAT THIS HAPPENS EVERYDAY AND HAS HAPPENED TP THOUSANDS OF OWNERS. HOW CAN CHRYSLER GET AWAY WITH THIS, AND NOT BE FORCED TO REPAIR A FAULTY PART THAT IS KNOWN TO FAIL TIME AND TIME AGAIN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433820November 1, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER WINDOWS HAD FALLEN DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE WINDOW REGULATORS WERE FRACTURED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433657October 31, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN SHE WAS ADVISED THAT THE FUEL TANK STRAPS WERE SEVERELY RUSTED AND FRACTURED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,700. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433675October 31, 2011
AIR BAGS
AIR BAG WARNING LIGHT CAME ON, AND STAYED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433001October 27, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
PROBLEM IS WITH REAR POWER WINDOWS WHEN THE ASSEMBLY BREAKS THE CABLE JAMS THE DOOR LOCK AND YOU CAN NOT OPEN THE REAR DOOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433020October 27, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL AND SHATTERED. THE VEHICLE WAS TAKEN TO HAVE THE WINDOW REGULATOR REPLACED. THE CONTACT STATED THAT THE FAILURE WAS ONGOING AND THE WINDOW REGULATORS HAD TO BE CONSTANTLY REPLACED. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT DUE TO THE AGE AND MILEAGE OF THE VEHICLE, THEY WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432830October 26, 2011
AIR BAGS
HAD A CAR FAIL TO STOP AT A CROSS ROAD STOP SIGN AND I HIT HER (TBONE) STYLE LOTS OF FRONT END DAMAGE TO MY LIBERTY. MY AIR BAGS DIDN'T DEPLOY. I HIT THE STEALING WHEEL AND BROKE MY STERNUM. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10432772October 25, 2011
AIR BAGS
THIS VEHICLE NOW HAS 67000 MILES ON IT. THE AIR BAG LIGHT INTERMITTENTLY CAME ON AT 63000 WHEN HITTING SMALL POT HOLES IN THE ROAD, THEN IT FINALLY CAME ON AND STAYED ON. I TOOK THIS VEHICLE TO THE DEALER AND THEY TOLD ME THAT BOTH MODULES FAILED THAT ARE IN THE DRIVER AND PASSAGER SEAT, AND IT WOULD COST ME $557.31 TO HAVE IT FIXED. I CALLED CHYSLER ABOUT THIS FOR SOME HELP WITH THE COST TO HAVE IT REPAIRED, BUT THEY SAID NO, I SHOULD MAYBE CALL YOU AND FILE A COMPLAINT, SO I AM ASKING YOU TO INTERVENE WITH CHYSLER ON MY BEHALF. ACCORDING TO THE INTERNET AT BAILEY CAR.COM/RECALLS, NHTSA SAID THERE HAVE BEEN INJURIES FROM THE UNEXPECTED FRONT BAG DEPLOYMENTS. I WAS LUCKY THAT I HAD MY AIRBAG LIGHT PROBLEM CHECKED BEFORE THE AIRBAGS UNEXPECTEDLY DEPLOYED. BECAUSE THERE ARE SEVERAL CONSUMERS LIKE ME OUT THERE THAT ARE UNKNOWINGLY SUBJECT TO SERIOUS INJURIES, I FEEL THAT YOU SHOULD REQUEST THAT JEEP RECALL ALL THE 2002 AND 2003 LIBERTY JEEPS FOR THIS MALFUNCTION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430827October 19, 2011
AIR BAGS
MY HUSBAND WAS TAKING HIS SON BACK TO HIS MOTHERS HOUSE RUNNING ABOUT 55MPH WHEN A LARGE BUCK CAME OUT IN FRONT OF THEM. THE HOOD AND GRILL WAS SMASHED IN WITH THE RADIATOR AGAINST THE MOTOR. IT WAS STILL DRIVABLE BUT WASN'T ABLE TO HOLD WATER TO KEEP FROM OVERHEATING. THERE WAS NO AIRBAGS DEPLOYED UPON IMPACT. THE INSURANCE SAYS IT MUST BE A LARGE ACCIDENT FOR THE AIRBAGS TO DEPLOY. THE JEEP IS NOT TOTALED BECAUSE THE AGENT SAID HE WAS TRYING NOT TO TOTAL IT OUT SINCE WE WERE SO CLOSE TO HAVING IT PAID OFF. I DON'T UNDERSTAND WHY THE AIRBAGS WOULDN'T DEPLOY ON SUCH A HARD IMPACT. YOU CAN SEE THE SKID MARKS FOR ABOUT 20 FEET. THERE IS DEER HAIR STUCK INTO THE HOOD OF THE JEEP. I HAVE BEEN IN A COUPLE ACCIDENTS BEFORE AND THEY WEREN'T AS SERIOUS AS THIS BUT THE AIRBAGS DID DEPLOY. THERE NEEDS TO BE SOMETHING DONE FOR THE AIRBAGS TO DEPLOY UPON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430852October 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS RUST ON BOTH THE FRONT AND REAR CONTROL ARMS. THE DEALER DIAGNOSED THAT THERE MAY HAVE BEEN A LEAK THAT WAS CAUSING THE RUST. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429579October 12, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THE MANUFACTURER WOULD HAVE TO AUTHORIZE THE REPAIRS FOR THEM TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,188. UPDATED 1/20/11 *CN CONSUMER SENT IN UPDATED ADDRESS. UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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