Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10274076June 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
SINCE PURCHASE OF 2004 JEEP LIBERTY IN SEPT 08, I'VE HAD A "HICCUP" WHEN IDLING. IT'S ALSO STALLED A FEW TIMES AND NOT STARTED TWICE. FOUR GARAGES AND TWO JEEP DEALERS LATER I WAS ADVISED THERE IS A SLIGHT MISS IN THE CYLINDER. AFTER SPENDING OVER $300 IN PRE MAINTENANCE(NEW PLUGS WHICH I HAD JUST REPLACED IN DEC AND A DE-CARB) THE ENGINE IS NOW HESITATING AND THE PROBLEM IS STILL THERE. ADVISED THAT I WOULD HAVE TO PAY AGAIN TO HAVE IT LOOKED AT. I'VE SPENT $1700 IN 10 MONTHS ALREADY. I'M TIRED OF THE LACK OF CUSTOMER SERVICE - TRADED IT IN FOR A PONTIAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273027June 7, 2009
SUSPENSION:FRONT
UPPER BALL JOINT ON PASSENGER SIDE UPPER CONTROL ARM SEPARATED. BALL SHOWS EXTREME PITTING AND NO SIGNS OF LUBRICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272509June 1, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE ARE HAVING PROBLEMS WITH THE COOLING AND ENGINE. JEEP HAS A RECALL ON THIS PROBLEM FOR 2004 3.7V JEEP LIBERTY. RECALL #04V337000 THEY ARE TELLING US THAT IT DOESN'T NOT EFFECT THIS JEEP, HOW COULD THAT BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269347May 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT DUE TO AN ENGINE FIRE UNDER THE HOOD, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V337000 (ENGINE AND ENGINE COOLING). THE REPAIR WOULD COST APPROXIMATELY $1,800. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10269111May 18, 2009
AIR BAGS:FRONTAL
PASSENGER SIDE "AIRBAG LIGHT AND DASH AIRBAG MALFUNCTION" ARE LIGHTED CONTINUOUSLY. THE PARTS (2) HAVE BEEN ON ORDER FOR 3.5 MONTHS. THE DEALER CANNOT GET AN ESTIMATED TIME OF ARRIVAL FROM CHRYSLER OR THE PARTS VENDOR. CHRYSLER HAS PROVIDED A RENTAL CAR AND THE DEALER HAS MY 2004 JEEP LIBERTY SPORT WITH 9712 MILES. ON THE ODOMETER. THE CHRYSLER BANKRUPTCY HAS LEFT ME IN LIMBO. I AND THE DEALER ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268990May 17, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
2004 JEEP LIBERTY WINDOW REGULATOR FAULTY PART. I JUST HAD IT BREAK ON ME WITHOUT ANY REASON. NO STRESS OR NORMAL USAGE. WAS ON REAR DRIVERS SIDE WINDOW TAT HARDLY EVER GETS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266928April 27, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, STEERING:RACK AND PINION, WHEELS:LUGS/NUTS/BOLTS/STUDS
LETTER FROM FTC FORWARDING CORRESPONDENCE FROM CONGRESSMAN MCHUGH ON BEHALF OF CONSTITUENT CONCERNING HIS COMPLAINT WITH CHRYSLER CORPORATION REGARDING HIS JEEP LIBERTY. *NJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A FAULTY OXYGEN SENSOR AND A CRUNCHING SOUND WAS HEARD WHENEVER THE CONSUMER MADE A RIGHT TURN. THE DEALER INFORMED THE CONSUMER THE CRUNCHING SOUND WAS A RESULT OF POWER STEERING FLUID LEAKING AND THE REPAIR WOULD COST $825.00. A NEW RACK AND PINION GEAR AND PRESSURE LINES WERE NEEDED. THE CONSUMER STATED THE VEHICLE ONLY HAD 40,000 MILES, HOWEVER THE DEALER ADVISED THAT THE VEHICLE WOULD STILL BE SAFE TO DRIVE. HOWEVER, WHILE DRIVING, THERE WAS A NOISE COMING FROM THE FRONT DRIVERS SIDE WHEEL WELL. JUST BEFORE THE CONSUMER COULD EXIT THE HIGHWAY, THE LEFT FRONT WHEEL FELL OFF THE VEHICLE. THE PLASTIC FENDER ABOVE THE DISLODGED WHEEL WAS RIPPED AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266521April 23, 2009
SUSPENSION:REAR
NEAR COLLISION DUE TO TORQUE PROBLEM, VEHICLE MOVES SLIGHTLY LEFT WITH ACCELERATION AND MOVES SUBSTANTIALLY RIGHT WITH DECELERATION. IF YOU RELEASE GAS PEDAL IN A CURVE VEHICLE MOVES RIGHT ABOUT 1.5 FEET. DEALER TEST DROVE FOUND VEHICLE SHIFTING TO LEFT AND RIGHT BASED ON ACCELERATION AND INSPECTED VEHICLE INITIALLY COULD NOT FIND FAULT. ONLY THROUGH LOST JEEP FORUMS WITH OTHER OWNERS OF JEEP LIBERTY COMPLAINTS OF SAME PROBLEMS FOUND AND THE FIX WAS THAT ALL OF THE REAR BUSHINGS ARE WORN ON THE LOWER CONTROL ARMS AND POSSIBLE THE UPPER TRI-LINK ARM/BUSHING NEED REPLACEMENT WITH THE REAR UPPER BALL JOINT IF MOVEMENT PRESENT. REAL PROBLEM IS THAT DUE TO THE LOWER CONTROL ARMS BUSHINGS WORN OUT THAT THE REAR DIFFERENTIAL IS SHIFTING SLIGHTLY CAUSING THE VEHICLE TORQUE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257691February 6, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY SPORT :SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. 63431, DEALER STATES THAT BOTH LOWER CONTROL ARM NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257338February 3, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. HE WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO A MECHANIC TO HAVE THE FRONT END ALIGNED. THE MECHANIC STATED THAT THEY COULD NOT ALIGN THE FRONT END BECAUSE THE BALL JOINTS WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE RECALL, BUT DID NOT ALIGN THE VEHICLE. THE CONTACT FELT THAT AFTER SUCH A REPAIR, THE ALIGNMENT WAS NECESSARY AND SHOULD HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,000. UPDATED 03/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257155February 2, 2009
VEHICLE SPEED CONTROL
OUR HONDA CIVIC WAS IN MOTION WHEN STRUCK FROM BEHIND BY AN OUT-OF-CONTROL 2004 JEEP LIBERTY. THE JEEP PUSHED OUR CAR FOR 1 1/2 BLOCKS BEFORE VEERING TO THE RIGHT, TAKING OUT A UTILITY POLE AND HITTING 3 CARS IN A USED CAR LOT BEFORE COMING TO A STOP. THE DRIVER OF THE JEEP STATED THE BRAKES WOULD NOT WORK AND THE CAR WAS CLEARLY ACCELERATING THROUGHOUT THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10256927January 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING TO WORK AND MY CAR STARTED SMOKING UNDER THE HOOD AND THE EXHAUST WAS COMING INTO THE CABIN. WHEN I LOOKED UNDER THE CAR, OIL WAS POURING OUT OF IT. I TOOK IT TO THE SHOP AND THEY HAD TO REPLACE BOTH VALVE COVER GASKETS. TWO WEEKS LATER MY OIL LIGHT CAME ON AND NOW MY HEAD GASKET IS LEAKING. THIS CAR IS A 2004 AND HAS 56,000 MILES ON IT. THE REPAIRMAN SAID THAT HE HAS NEVER SEEN THE VALVE COVER GASKETS GO BAD UNDER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255959January 22, 2009
POWER TRAIN:DRIVELINE, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 5 MPH IN SNOWY CONDITIONS, THE VEHICLE WAS SUPPOSED TO BE IN 4 WHEEL DRIVE AND BEGAN TO SKID. THE VEHICLE FAILED TO SHIFT INTO 4 WHEEL DRIVE, ALTHOUGH THE INDICATOR WAS ILLUMINATED, WHICH MEANT IT WAS ACTIVATED. THE CONTACT ALSO HEARD A CLUNKING SOUND. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE LINK IN THE DRIVESHAFT FAILED, WHICH CAUSED THE FAILURE. THE MANUFACTURER INFORMED HER TO SEND A RECEIPT FOR THE REPAIR AND THEY WOULD CONSIDER REIMBURSEMENT. THE CURRENT MILEAGE WAS 42,156 AND FAILURE MILEAGE WAS APPROXIMATELY 42,150. UPDATED 3/5/09 * CN THE WATER PUMP WAS REPLACED UPDATED 03/13/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256046January 22, 2009
SUSPENSION:FRONT
I OWN A 2004 LIBERTY AND HAD THE FRONT LOWER BALL JOINTS REPLACED DUE TO A RECALL. I STARTED HEARING AN AWFUL SOUND AND TOOK IT TO MY JEEP DEALER TO FIND OUT THE FRONT UPPER BALL JOINTS ARE BAD. THE LEFT IS SEVERELY SEPARATED AND COULD GO AT ANY TIME. I DON'T HAVE $400 TO REPAIR WHAT I WOULD CONSIDER A DEFECT. THIS VEHICLE IS BARELY 5 YEARS OLD AND I HAVE HAD SOME PRETTY MAJOR PROBLEMS WITH IT. IN THE SHORT TIME THAT I HAVE OWNED IT I OWNED A 1996 JEEP CHEROKEE FOR 8 YEARS AND NEVER HAD MORE THAN AN O2 SENSOR PROBLEM. I WOULD APPRECIATE A RESPONSE AT YOUR EARLIEST CONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255775January 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
CHRYSLER DENIED 70,000 MILE POWERTRAIN WARRANTY. ENGINE SEIZED, AND FAILED TO FUNCTION. DEALERSHIP DIAGNOSED AS SLUDGE. REGULAR MAINTENANCE WAS DONE AND REGULAR OIL CHANGES WERE MADE. AS MANY RECEIPTS AND DATES PROVIDED AS POSSIBLE. CHRYSLER DENIED WARRANTY, WILL NOT PUT IN WRITING, AND WILL NOT COVER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252850December 26, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE KEYLESS ENTRY FAILED. HE WAS ABLE TO LOCK THE DOORS MANUALLY. THE DEALER REPLACED A FUSE TO REMEDY THE FAILURE; HOWEVER, THE KEYLESS ENTRY FAILED AGAIN. THREE OUT OF THE FOUR DOORS COULD NOT BE LOCKED OR UNLOCKED WITH THE KEYLESS ENTRY NOR BY HAND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249953November 26, 2008
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
ENGINE DAMAGED BY SLUDGE, ENGINE STOPPED WORKING WHILE DRIVING ON HIGHWAY AT 60MPH. ENGINE IS COVERED UNDER 70K MILE POWERTRAIN WARRANTY. NUMEROUS CONVERSATIONS WITH CHRYSLER WHO REFUSED TO COVER ENGINE UNDER WARRANTY. CHRYSLER WILL NOT IMPOSE THE WARRANTY, REFUSES RECEIPT FOR MAINTENANCE, AND REFUSES TO PUT DENIAL IN WRITING. ENGINE SHOULD BE COVERED UNDER POWERTRAIN WARRANTY, CHRYSLER REFUSES TO HONOR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247875November 6, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH UPHILL IN RAINY WEATHER CONDITIONS, THE VEHICLE PULLED EXCESSIVELY TO THE RIGHT WITHOUT ASSISTANCE. THE VEHICLE THEN FISHTAILED UNCONTROLLABLY ACROSS THE ROAD INTO A DITCH. THERE WERE NO WARNINGS OR INJURIES. THE VEHICLE SUSTAINED DAMAGES. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE REAR PASSENGER SIDE TIRE WAS DAMAGED AND REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247738November 5, 2008
SEAT BELTS
THE VEHICLE IN QUESTION IS A 2004 JEEP LIBERTY COLUMBIA EDITION. AS NOTED IN EARLIER COMPLAINT REPORTS, THE DRIVER SIDE SEAT BELT LATCH BECOMES STUCK IN THE OPEN POSITION AND HAS TO BE PRIED OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247684November 4, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED FOR 15 MINUTES WITH THE EMERGENCY BRAKE APPLIED, IT SPONTANEOUSLY ROLLED THIRTY FEET AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO OCCUPANTS IN THE VEHICLE AT THE TIME. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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