Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10513886May 28, 2013
AIR BAGS
I RECEIVED A RECALL NOTICE AROUND THE FIRST OF THIS YEAR REGARDING MY DEFECTIVE AIR BAG SENSOR. I CALLED AND WAS TOLD THAT THE PART WAS NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN IT BECAME AVAILABLE. I CALLED AGAIN ON MAY 6, 2013 ASKING AGAIN WHETHER THE PART WAS AVAILABLE, AND AGAIN TOLD NO. NOW, IT IS GOING ON 6 MONTHS SINCE I'VE HEARD ANYTHING AND MY CAR WILL NOT PASS INSPECTION BECAUSE OF THIS. NOW I HAVE A REJECTION STICKER ON MY CAR AND I HAVE NO CAR TO GET BACK AND FORTH TO WORK AND NO ONE WILL HELP ME WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513944May 28, 2013
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT CAME ON FOR 15 SECONDS, THEN WENT OFF FOR 15 SECONDS, THEN FLASHED BACK ON AND OFF FOLLOWING THAT TIMING SEQUENCE FOR ABOUT 10 MINUTES. AFTER 10 MINUTES, THE LIGHT STAYED OFF. I CALLED CHRYSLER BECAUSE I HAD RECEIVED A RECALL NOTICE IN JANUARY 2013 ABOUT FAULTY AIR BAGS IN THIS MODEL, WHICH COULD INADVERTENTLY DEPLOY WHILE THE CAR WAS IN MOTION. THE REPRESENTATIVE TOLD ME THAT THE PART NEEDED IS A HARNESS, HOWEVER, THE PART IS NOT YET AVAILABLE. SHE TOLD ME THERE IS NOTHING I CAN DO TO FIX THE PROBLEM UNTIL THE PART IS CREATED. I WAS ALSO TOLD THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAGS DEPLOYING INADVERTENTLY, BUT THERE IS A RISK IT CAN HAPPEN, THEREFORE THE RECALL. HOWEVER THIS IS EXTRAORDINARILY DANGEROUS AND THE FACT THAT CHRYSLER HAS NO DATE FOR WHEN THE PART WILL BE AVAILABLE IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513651May 27, 2013
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
EVER SINCE MY ISSUE WITH THE HEADLIGHTS AND FOGLIGHTS TURNING ON/OFF BEGAN, I HAVE A CONSTANT RELAY CLICKING NOISE TO THE LEFT SIDE OF MY STEERING WHEEL AND MY IDLING RPM'S DROPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513649May 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT, THE HEADLIGHTS AND FOG LIGHTS TURNED ON AND OFF EVERY COUPLE OF SECONDS. I HAVE DUPLICATED THE SCENARIO ON MULTIPLE OCCASIONS. HEADLIGHTS WORK FINE WITHOUT THE FOG LIGHTS ON. WHEN FOG LIGHTS ARE TURNED ON, HEADLIGHTS AND FOG LIGHTS TURN ON/OFF. I HAVE NOT USED FOG LIGHTS AFTER A FEW ATTEMPTS. MECHANICS CAN NOT DUPLICATE SCENARIO. THEY SAY IT MAY HAPPEN ONLY WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513654May 27, 2013
ELECTRICAL SYSTEM
WHILE DRIVING WITH THE AC ON AND WITHOUT STOPPING, THE BATTERY INDICATOR LIGHT TURNED ON. THE BATTERY LIGHT WENT OUT WHEN VEHICLE WAS STOPPED AND/OR IDLING. ALL INFORMATION STEERS TOWARDS THE PCM MODULE AND NOT THE BATTERY OR ALTERNATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513322May 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER WAS 12V527000 (AIR BAGS) AND HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED SINCE JANUARY 2013. THE PART NEEDED TO SERVICE THE VEHICLE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL DEFECT. ..UPDATED 07-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512853May 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) JANUARY 2013. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED PER THE RECALL SINCE JANUARY HOWEVER, THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED IN MARCH 2013 AND THEY ALSO STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512910May 20, 2013
AIR BAGS
WHILE DRIVING FOR APPROXIMATELY FIVE MINUTES THE AIR BAG LIGHT ILLUMINATED FOR THE FOLLOWING TEN MINUTES THEN TURNED OFF. WHEN I NEXT DROVE THE CAR FOR APPROXIMATELY FIFTEEN MINUTES THE AIR BAG LIGHT RE-ILLUMINATED FOR APPROXIMATELY FIVE MINUTES THEN TURNED OFF AGAIN. HAD THE CAR CHECKED WITH AN ONBOARD DIAGNOSTICS DEVICE, WHICH DID NOT INDICATE ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511928May 14, 2013
ELECTRICAL SYSTEM
MY WIFE WAS ENTERING AN ON-RAMP AND INCREASING SPEED. THE JEEP LIBERTY COMPLETED DIED AND THE STEERING AND BRAKES WERE NOT WORKABLE. THIS IS THE 10TH TIME THIS HAS HAPPENED. ALSO, THE AIRBAG LIGHT CONTINUES TO COME ON. WE'VE HAD THE JEEP INTO THE DEALERSHIP APPROXIMATELY 6 TIMES AND THEY HAVE NEVER BEEN ABLE TO IDENTIFY THE ISSUE. I RECENTLY CONTACTED CHRYSLER AND COMPLAINED AND THEY SET ME UP WITH THE SERVICE DEPARTMENT AGAIN. THIS IS A MAJOR SAFETY ISSUE AND WE ARE WORRIED FOR OUR LIVES WHILE DRIVING THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509461April 24, 2013
AIR BAGS
RECEIVED A RECALL NOTICE FROM CHRYSLER, IN JANUARY, THAT AIRBAG RECALL BECAUSE AIR BAG COULD DEPLOY BECAUSE OF A DEFECT AT ANY TIME. IF THE LIGHT BLINKS IT WILL DEPLOY AND THAT THIS WOULD BE FIXED AS SOON AS PARTS WERE AVAILABLE. 4 MONTHS LATER SPOKE TO CHRYSLER AND THEY STILL DON'T HAVE PARTS AVAILABLE. WHAT CAN BE DONE TO GET THIS RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509082April 22, 2013
AIR BAGS
AIR BAG LIGHT IS ON. SAFETY RECALL NOTICE M35 ISSUED. MANUFACTURER/DEALER HAS FAILED TO REMEDY THIS DEFECT IN A REASONABLE AMOUNT OF TIME. CURRENTLY, THERE IS NO ETA ON WHEN PARTS WILL BE AVAILABLE. THIS IS A SERIOUS DEFECT AS THE AIR BAGS DEPLOY WHILE THE CAR IS IN MOTION CAUSING THE VEHICLE TO CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508813April 19, 2013
AIR BAGS
I WAS PASSENGER, MY HUSBAND [XXX] WAS DRIVING. AIRBAG LIGHT CAME ON AND CHIMED FOR A COUPLE OF SECONDS, THEN SUDDENLY THE DRIVER'S SIDE AIRBAG DEPLOYED, BRUISING [XXX]' ARM AND HURTING HIS NECK AND SHOULDER. MORE THAN A WEEK LATER, I STILL CANNOT GET ANYONE FROM CHRYSLER/JEEP TO TELL ME WHAT IS GOING ON. THEY FINALLY HAD AN INSPECTOR LOOK AT IT TODAY, BUT HE SAID IT COULD BE 10-12 DAYS BEFORE I GET A RESPONSE. I KEEP FOLLOWING UP WITH CHRYSLER BY PHONE, BUT THEY WILL NOT TELL ME ANYTHING OTHER THAN THAT THEY ARE INVESTIGATING IT. THEY DID TELL ME NOT TO DRIVE THE VEHICLE, LEAVING US WITH NO VEHICLE AND NO RENTAL OR ANY TYPE OF RESOLVE HAS BEEN OFFERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10508522April 17, 2013
AIR BAGS
THE AIR BAG LIGHT CAME ON AND HAS CONTINUED TO GO ON AND OFF RANDOMLY. THE JEEP DEALERSHIP IN FORT WORTH THAT I SPOKE TO THIS MORNING SAID THERE WAS NO RECALL.......NOW I'M CONFUSED.....IS THERE A RECALL OR NOT??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505110March 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, EXTERIOR LIGHTING
I WAS LEAVING FROM WORK GOING ABOUT 45 MPH, I SMELLED ELECTRICAL COMPONENTS BURNING,BEFORE I COULD PULL THE JEEP OVER TO THE SIDE OF THE ROAD IT SHUT OFF UNEXPECTEDLY LEAVING ME WITH NO POWER STEERING AND NO POWER BRAKES,I NEARLY LOST CONTROL OF THE JEEP,BY THE TIME I GOT TO THE SIDE OF THE ROAD THE SMOKE HAD FILLED THE CABIN,THE SMOKE WAS COMING FROM FRONT DRIVERS SIDE DASH. NOW I HAVE NO HEADLIGHTS,WIPERS,DOOR LOCKS, RADIO,ALARM,INT LIGHTS,SPEEDOMETER,ENGINE LIGHT IS NOW ON. MECHANIC INVESTIGATED AND FOUND THAT THE BCM HAS A LARGE BURN HOLE IN IT THE SIZE OF A SILVER DOLLAR,I WAS VERY GLAD THAT MY DAUGHTER WAS NOT IN THE JEEP WITH ME THAT DAY,, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503313March 17, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING AT NIGHT WHEN I HEARD CLICKING NOISES NEAR FUSE PANEL LEFT SIDE OF STEERING WHEEL COLUMN; SHORTLY THEREAFTER HEADLIGHTS FLASHED ON AND OFF FOR APPROXIMATELY 10 SECONDS. PROBLEM BECAME INTERMITTENT BUT USUALLY OCCURRED WHILE DRIVING AT NIGHT. CLICKING NOISES PERSIST NEAR FUSE PANEL AND HEADLIGHTS FLASH OFF AND ON. DEALERSHIP UNABLE TO DUPLICATE PROBLEM AS THEY SAID THEY HAVE NOT HEARD OF THIS PARTICULAR PROBLEM, BUT THEY TRIED SWAPPING HEADLAMP RELAY WITH DRIVER'S DOOR LOCK RELAY. HOWEVER, THIS SOLUTION DID NOT FIX THE PROBLEM. IN FACT, CLICKING NOISES ARE NOW HEARD EVERY TIME I DRIVE MY JEEP, AND THE HEADLIGHTS CONTINUE TO RANDOMLY FLASH ON AND OFF. THE PROBLEM NOW OCCURS DURING THE DAY WITH HEADLIGHTS ON AS WELL AS AT NIGHT.THIS PROBLEM HAS NOT YET CAUSED AN ACCIDENT, BUT DRIVING AT NIGHT WITH RANDOM FLASHING HEADLIGHTS CREATES A SAFETY PROBLEM WITH MY VISIBILITY AND OTHER VEHICLES ON THE ROAD. ANOTHER AREA OF CONCERN DEALS WITH THE POTENTIAL RESPONSES FROM OTHER DRIVERS THAT BELIEVE I AM FLASHING THEM FOR AN AGGRESSIVE REASON. I FOUND ONLINE DISCUSSIONS FROM OTHERS JEEP OWNERS EXPERIENCING THE SAME PROBLEM, BUT I HAVE NOT BEEN ABLE TO LOCATE HOW TO FIX THE PROBLEM. RANDOM FLASHING HEADLIGHTS, OUT OF THE CONTROL OF THE DRIVER, PRESENTS A HUGE SAFETY RISK AND SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503049March 14, 2013
FUEL/PROPULSION SYSTEM
THEY JUST DETERIORATED APART ;ALMOST LOST GAS TANK ; THIS COULD HAVE BEEN A MAJOR PROBLEM MY JEEP IS NOT A ROOT BOX IS TAKEN CARE OF THIS SHOULD NOT HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502541March 12, 2013
AIR BAGS
I WAS SENT A RECALL FOR THE VEHICLE DUE TO FAULTY AIR BAGS. RECALL NOTICE M35/NHTSA 12V-527 TWO MONTHS HAVE PASSED AND THERE HAS BEEN NO FOLLOW UP BY CHRYSLER TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502280March 11, 2013
ENGINE
WIFE WAS DRIVING VEHICLE ON RURAL ROAD. NO WARNING LIGHTS OR BUZZERS BUT NOTICED ENGINE TEMPERATURE WAS INCREASING. SHE IDENTIFIED A PARKING LOT A FEW MILES UP THE ROAD WHERE SHE PLANNED TO PULL INTO SINCE THE ROAD DID NOT OFFER A SHOULDER. JUST BEFORE REACHING THE PARKING LOT THE ENGINE STALLED OUT AND SHE SMELLED OIL. WITH THE LOSS OF POWER SHE IMMEDIATELY LOST CONTROL AND ALMOST COLLIDED WITH THE ONCOMING TRAFFIC. SHE WAS ABLE TO CORRECT HER STEERING BEFORE AN ACCIDENT OCCURRED AND COASTED INTO THE PARKING LOT. SHE CONTACTED ME AND WE WALKED THROUGH THE INCIDENT AND SHE OPENED THE HOOD. SHE DESCRIBED THE ENGINE COMPARTMENT COMPLETELY COVERED IN SMOKING OIL. I ALSO REVIEWED THE ENGINE WHEN I WENT TO RETRIEVE THE VEHICLE AND NOTED THAT IT HAD APPARENTLY SEIZED BECAUSE THE BELT WAS OFF. THE DEALERSHIP WAS CONTACTED BUT REMAINS ELUSIVE TO ANY PROBLEMS WITH THE ENGINE EVEN THOUGH THERE IS AN INCREASING AMOUNT OF COMPLAINTS CONCERNING THESE ENGINES PREMATURE FAILURE DUE TO "ENGINE SLUDGE" AVAILABLE ONLINE. THANK YOU FOR YOUR TIME IN REVIEWING THIS POTENTIAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498115February 14, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) BUT THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE RECALL PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497699February 11, 2013
AIR BAGS
AIRBAG INDICATOR LIGHT COMES ON WHEN VEHICLE IS STARTED, AND STAYS ON FOR APPROXIMATELY 30 MINS. THE MAJORITY OF THE ROADS NEAR ME ARE 45MPH OR ABOVE, AND WITH THE HIGH ROLLOVER RATE OF SUV'S I DON'T FEEL REMOTELY SAFE KNOWING THAT AT ANY MINUTE MY AIRBAG CAN GO OFF. I SHOULDN'T HAVE TO FEEL LIKE I'M DRIVING A TICKING TIME BOMB OF A DEATH BOX. AT THIS POINT I FEEL I DON'T EVEN WANT THE VEHICLE ANYMORE AND AM THINKING ABOUT TRADING IT OFF, BUT I FEEL LIKE CHRYSLER SHOULD COMPENSATE ME AND OTHER JEEP LIBERTY OWNERS FOR HAVING TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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